RetailCustomerFraudSuspensionMarketRequestDiscover atextbookcopy/pastejob (to or fro)- ewwwUser writingin fromduplicateaccountCricketwagerDeadHeatraiseVIPChannel -CasinoRaise x5WagerOver$500ChangeMFA x5TwinsSituationSlackRaise foruser inWyoming90-minutesoccermarketrules10+ Users onsingle EvolutionPayoutAdjustment SDticketHelp thesameagent twicein 1 dayResettlementraise toTraders x5Handle 10+Alley Oopsessions in asingle 2-hourblockDirectingagent toraise issueto RGLiveDealerraise x5Customerwith samebirth yearWagerLimitsexplanationRoundrobinwagerEnter anAgentFeedbacksubmissionx5IncorrectCaseNumber"I don't haveaccess toGeocomply"from AgentDirectingagent toraise issueto PaymentsVIPChannel -SBK Wagerdispute x5PuertoRicoRetailRaiseUser deviceblocked dueto 4+ sharedusersPicksRaise incs-picks-helpProvidedfeedbackthrough theform on EndZone articleBet Voidunder$100ChangeEmailx5Directingagent toraise issueto FraudRewardMachineraiseIncorrectUser IDAttestationfailureraise"QuickQuestion""I don'thave accesto CPP"from AgentHandleduplicate raise(user that wasraised earlierthat day bydifferent agent)Tagging theSupportAnalyst teamin an ongoingissueHuff &EvenMore PuffWagerSettledCorrectlyReservedEntriesLoss LimitsexplanationGlobalDepositLimitsexplanationUnnecessaryDFSSettlementRequest"I don't have__ stateOpen Betaccess" fromAgentUserSurveyNo ProfilePicture inSlack x5NetWin/LosscalculationNoresearchlinkSlotMachineraise x5Own theOutcome onMoheganSun emailPost anask to theGameOps teamRaise regardingan issue thatwas announcedpreviously ininfo channelSettlementdelayraise toTraders x5$1000+credit onEvolutionPayoutAdjustmentDeceasedVerificationOverrideRetailCustomerFraudSuspensionMarketRequestDiscover atextbookcopy/pastejob (to or fro)- ewwwUser writingin fromduplicateaccountCricketwagerDeadHeatraiseVIPChannel -CasinoRaise x5WagerOver$500ChangeMFA x5TwinsSituationSlackRaise foruser inWyoming90-minutesoccermarketrules10+ Users onsingle EvolutionPayoutAdjustment SDticketHelp thesameagent twicein 1 dayResettlementraise toTraders x5Handle 10+Alley Oopsessions in asingle 2-hourblockDirectingagent toraise issueto RGLiveDealerraise x5Customerwith samebirth yearWagerLimitsexplanationRoundrobinwagerEnter anAgentFeedbacksubmissionx5IncorrectCaseNumber"I don't haveaccess toGeocomply"from AgentDirectingagent toraise issueto PaymentsVIPChannel -SBK Wagerdispute x5PuertoRicoRetailRaiseUser deviceblocked dueto 4+ sharedusersPicksRaise incs-picks-helpProvidedfeedbackthrough theform on EndZone articleBet Voidunder$100ChangeEmailx5Directingagent toraise issueto FraudRewardMachineraiseIncorrectUser IDAttestationfailureraise"QuickQuestion""I don'thave accesto CPP"from AgentHandleduplicate raise(user that wasraised earlierthat day bydifferent agent)Tagging theSupportAnalyst teamin an ongoingissueHuff &EvenMore PuffWagerSettledCorrectlyReservedEntriesLoss LimitsexplanationGlobalDepositLimitsexplanationUnnecessaryDFSSettlementRequest"I don't have__ stateOpen Betaccess" fromAgentUserSurveyNo ProfilePicture inSlack x5NetWin/LosscalculationNoresearchlinkSlotMachineraise x5Own theOutcome onMoheganSun emailPost anask to theGameOps teamRaise regardingan issue thatwas announcedpreviously ininfo channelSettlementdelayraise toTraders x5$1000+credit onEvolutionPayoutAdjustmentDeceasedVerificationOverride

CS Ops Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Retail Customer Fraud Suspension
  2. Market Request
  3. Discover a textbook copy/paste job (to or fro) - ewww
  4. User writing in from duplicate account
  5. Cricket wager
  6. Dead Heat raise
  7. VIP Channel - Casino Raise x5
  8. Wager Over $500
  9. Change MFA x5
  10. Twins Situation
  11. Slack Raise for user in Wyoming
  12. 90-minute soccer market rules
  13. 10+ Users on single Evolution Payout Adjustment SD ticket
  14. Help the same agent twice in 1 day
  15. Resettlement raise to Traders x5
  16. Handle 10+ Alley Oop sessions in a single 2-hour block
  17. Directing agent to raise issue to RG
  18. Live Dealer raise x5
  19. Customer with same birth year
  20. Wager Limits explanation
  21. Round robin wager
  22. Enter an Agent Feedback submission x5
  23. Incorrect Case Number
  24. "I don't have access to Geocomply" from Agent
  25. Directing agent to raise issue to Payments
  26. VIP Channel - SBK Wager dispute x5
  27. Puerto Rico Retail Raise
  28. User device blocked due to 4+ shared users
  29. Picks Raise in cs-picks-help
  30. Provided feedback through the form on End Zone article
  31. Bet Void under $100
  32. Change Email x5
  33. Directing agent to raise issue to Fraud
  34. Reward Machine raise
  35. Incorrect User ID
  36. Attestation failure raise
  37. "Quick Question"
  38. "I don't have acces to CPP" from Agent
  39. Handle duplicate raise (user that was raised earlier that day by different agent)
  40. Tagging the Support Analyst team in an ongoing issue
  41. Huff & Even More Puff
  42. Wager Settled Correctly
  43. Reserved Entries
  44. Loss Limits explanation
  45. Global Deposit Limits explanation
  46. Unnecessary DFS Settlement Request
  47. "I don't have __ state Open Bet access" from Agent
  48. User Survey
  49. No Profile Picture in Slack x5
  50. Net Win/Loss calculation
  51. No research link
  52. Slot Machine raise x5
  53. Own the Outcome on Mohegan Sun email
  54. Post an ask to the Game Ops team
  55. Raise regarding an issue that was announced previously in info channel
  56. Settlement delay raise to Traders x5
  57. $1000+ credit on Evolution Payout Adjustment
  58. Deceased Verification Override