3+ peoplebeing inthe sameticket1870Attached toSomethingImportantAccidentallyRespondingto the sameticket assomeone elseVM or 5-9CrashingWhy areyoucontactingIT for this?FakeVirus/SpamPersonreopeningfully closedticketNo onecan findDamon, ishe dead?Can I speakto [InsertHigher UpHere]?DisabledAccount thatshould notbe disabledWhy isthere noone here?ProfessorDoesn'tKnow Howto Use AComputerNetworkingIssueLeaving aticket inNotAssignedPhone call orwalk in thatgoes over 40minutesSamePerson CallsMultipleTimesWorkday orBrightspaceissueSomeoneon break in5-9 for over2 hours"Are youopen on theweekends?"Startdate isfar awayDoes notknow theirinformation*angry laugh*and/or beinginsulted/cursedatVerybrokencomputerOverlyComplicatedIssue3+ peoplebeing inthe sameticket1870Attached toSomethingImportantAccidentallyRespondingto the sameticket assomeone elseVM or 5-9CrashingWhy areyoucontactingIT for this?FakeVirus/SpamPersonreopeningfully closedticketNo onecan findDamon, ishe dead?Can I speakto [InsertHigher UpHere]?DisabledAccount thatshould notbe disabledWhy isthere noone here?ProfessorDoesn'tKnow Howto Use AComputerNetworkingIssueLeaving aticket inNotAssignedPhone call orwalk in thatgoes over 40minutesSamePerson CallsMultipleTimesWorkday orBrightspaceissueSomeoneon break in5-9 for over2 hours"Are youopen on theweekends?"Startdate isfar awayDoes notknow theirinformation*angry laugh*and/or beinginsulted/cursedatVerybrokencomputerOverlyComplicatedIssue

IT Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 3+ people being in the same ticket
  2. 1870 Attached to Something Important
  3. Accidentally Responding to the same ticket as someone else
  4. VM or 5-9 Crashing
  5. Why are you contacting IT for this?
  6. Fake Virus/Spam
  7. Person reopening fully closed ticket
  8. No one can find Damon, is he dead?
  9. Can I speak to [Insert Higher Up Here]?
  10. Disabled Account that should not be disabled
  11. Why is there no one here?
  12. Professor Doesn't Know How to Use A Computer
  13. Networking Issue
  14. Leaving a ticket in Not Assigned
  15. Phone call or walk in that goes over 40 minutes
  16. Same Person Calls Multiple Times
  17. Workday or Brightspace issue
  18. Someone on break in 5-9 for over 2 hours
  19. "Are you open on the weekends?"
  20. Start date is far away
  21. Does not know their information
  22. *angry laugh* and/or being insulted/cursed at
  23. Very broken computer
  24. Overly Complicated Issue