"Are youopen on theweekends?"SamePerson CallsMultipleTimesNo onecan findDamon, ishe dead?Verybrokencomputer3+ peoplebeing inthe sameticketNetworkingIssueAccidentallyRespondingto the sameticket assomeone elseProfessorDoesn'tKnow Howto Use AComputerFakeVirus/SpamWhy isthere noone here?Leaving aticket inNotAssignedOverlyComplicatedIssue*angry laugh*and/or beinginsulted/cursedatDoes notknow theirinformationStartdate isfar awayCan I speakto [InsertHigher UpHere]?DisabledAccount thatshould notbe disabledVM or 5-9CrashingSomeoneon break in5-9 for over2 hoursPersonreopeningfully closedticket1870Attached toSomethingImportantPhone call orwalk in thatgoes over 40minutesWorkday orBrightspaceissueWhy areyoucontactingIT for this?"Are youopen on theweekends?"SamePerson CallsMultipleTimesNo onecan findDamon, ishe dead?Verybrokencomputer3+ peoplebeing inthe sameticketNetworkingIssueAccidentallyRespondingto the sameticket assomeone elseProfessorDoesn'tKnow Howto Use AComputerFakeVirus/SpamWhy isthere noone here?Leaving aticket inNotAssignedOverlyComplicatedIssue*angry laugh*and/or beinginsulted/cursedatDoes notknow theirinformationStartdate isfar awayCan I speakto [InsertHigher UpHere]?DisabledAccount thatshould notbe disabledVM or 5-9CrashingSomeoneon break in5-9 for over2 hoursPersonreopeningfully closedticket1870Attached toSomethingImportantPhone call orwalk in thatgoes over 40minutesWorkday orBrightspaceissueWhy areyoucontactingIT for this?

IT Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Are you open on the weekends?"
  2. Same Person Calls Multiple Times
  3. No one can find Damon, is he dead?
  4. Very broken computer
  5. 3+ people being in the same ticket
  6. Networking Issue
  7. Accidentally Responding to the same ticket as someone else
  8. Professor Doesn't Know How to Use A Computer
  9. Fake Virus/Spam
  10. Why is there no one here?
  11. Leaving a ticket in Not Assigned
  12. Overly Complicated Issue
  13. *angry laugh* and/or being insulted/cursed at
  14. Does not know their information
  15. Start date is far away
  16. Can I speak to [Insert Higher Up Here]?
  17. Disabled Account that should not be disabled
  18. VM or 5-9 Crashing
  19. Someone on break in 5-9 for over 2 hours
  20. Person reopening fully closed ticket
  21. 1870 Attached to Something Important
  22. Phone call or walk in that goes over 40 minutes
  23. Workday or Brightspace issue
  24. Why are you contacting IT for this?