ProfessorDoesn'tKnow Howto Use AComputerVerybrokencomputerWhy areyoucontactingIT for this?DisabledAccount thatshould notbe disabledSomeoneon break in5-9 for over2 hoursNo onecan findDamon, ishe dead?OverlyComplicatedIssuePersonreopeningfully closedticketVM or 5-9Crashing1870Attached toSomethingImportant*angry laugh*and/or beinginsulted/cursedatAccidentallyRespondingto the sameticket assomeone elseLeaving aticket inNotAssignedFakeVirus/SpamWhy isthere noone here?Startdate isfar awayPhone call orwalk in thatgoes over 40minutesDoes notknow theirinformationCan I speakto [InsertHigher UpHere]?"Are youopen on theweekends?"SamePerson CallsMultipleTimesWorkday orBrightspaceissue3+ peoplebeing inthe sameticketNetworkingIssueProfessorDoesn'tKnow Howto Use AComputerVerybrokencomputerWhy areyoucontactingIT for this?DisabledAccount thatshould notbe disabledSomeoneon break in5-9 for over2 hoursNo onecan findDamon, ishe dead?OverlyComplicatedIssuePersonreopeningfully closedticketVM or 5-9Crashing1870Attached toSomethingImportant*angry laugh*and/or beinginsulted/cursedatAccidentallyRespondingto the sameticket assomeone elseLeaving aticket inNotAssignedFakeVirus/SpamWhy isthere noone here?Startdate isfar awayPhone call orwalk in thatgoes over 40minutesDoes notknow theirinformationCan I speakto [InsertHigher UpHere]?"Are youopen on theweekends?"SamePerson CallsMultipleTimesWorkday orBrightspaceissue3+ peoplebeing inthe sameticketNetworkingIssue

IT Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Professor Doesn't Know How to Use A Computer
  2. Very broken computer
  3. Why are you contacting IT for this?
  4. Disabled Account that should not be disabled
  5. Someone on break in 5-9 for over 2 hours
  6. No one can find Damon, is he dead?
  7. Overly Complicated Issue
  8. Person reopening fully closed ticket
  9. VM or 5-9 Crashing
  10. 1870 Attached to Something Important
  11. *angry laugh* and/or being insulted/cursed at
  12. Accidentally Responding to the same ticket as someone else
  13. Leaving a ticket in Not Assigned
  14. Fake Virus/Spam
  15. Why is there no one here?
  16. Start date is far away
  17. Phone call or walk in that goes over 40 minutes
  18. Does not know their information
  19. Can I speak to [Insert Higher Up Here]?
  20. "Are you open on the weekends?"
  21. Same Person Calls Multiple Times
  22. Workday or Brightspace issue
  23. 3+ people being in the same ticket
  24. Networking Issue