Can I speakto [InsertHigher UpHere]?VM or 5-9CrashingAccidentallyRespondingto the sameticket assomeone elseVerybrokencomputer*angry laugh*and/or beinginsulted/cursedatStartdate isfar awayNo onecan findDamon, ishe dead?1870Attached toSomethingImportant"Are youopen on theweekends?"Leaving aticket inNotAssignedPhone call orwalk in thatgoes over 40minutesOverlyComplicatedIssueProfessorDoesn'tKnow Howto Use AComputerSomeoneon break in5-9 for over2 hoursNetworkingIssueWhy isthere noone here?SamePerson CallsMultipleTimesDisabledAccount thatshould notbe disabledDoes notknow theirinformation3+ peoplebeing inthe sameticketWhy areyoucontactingIT for this?Personreopeningfully closedticketFakeVirus/SpamWorkday orBrightspaceissueCan I speakto [InsertHigher UpHere]?VM or 5-9CrashingAccidentallyRespondingto the sameticket assomeone elseVerybrokencomputer*angry laugh*and/or beinginsulted/cursedatStartdate isfar awayNo onecan findDamon, ishe dead?1870Attached toSomethingImportant"Are youopen on theweekends?"Leaving aticket inNotAssignedPhone call orwalk in thatgoes over 40minutesOverlyComplicatedIssueProfessorDoesn'tKnow Howto Use AComputerSomeoneon break in5-9 for over2 hoursNetworkingIssueWhy isthere noone here?SamePerson CallsMultipleTimesDisabledAccount thatshould notbe disabledDoes notknow theirinformation3+ peoplebeing inthe sameticketWhy areyoucontactingIT for this?Personreopeningfully closedticketFakeVirus/SpamWorkday orBrightspaceissue

IT Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Can I speak to [Insert Higher Up Here]?
  2. VM or 5-9 Crashing
  3. Accidentally Responding to the same ticket as someone else
  4. Very broken computer
  5. *angry laugh* and/or being insulted/cursed at
  6. Start date is far away
  7. No one can find Damon, is he dead?
  8. 1870 Attached to Something Important
  9. "Are you open on the weekends?"
  10. Leaving a ticket in Not Assigned
  11. Phone call or walk in that goes over 40 minutes
  12. Overly Complicated Issue
  13. Professor Doesn't Know How to Use A Computer
  14. Someone on break in 5-9 for over 2 hours
  15. Networking Issue
  16. Why is there no one here?
  17. Same Person Calls Multiple Times
  18. Disabled Account that should not be disabled
  19. Does not know their information
  20. 3+ people being in the same ticket
  21. Why are you contacting IT for this?
  22. Person reopening fully closed ticket
  23. Fake Virus/Spam
  24. Workday or Brightspace issue