DisabledAccount thatshould notbe disabledFakeVirus/Spam"Are youopen on theweekends?"*angry laugh*and/or beinginsulted/cursedatLeaving aticket inNotAssignedSomeoneon break in5-9 for over2 hoursDoes notknow theirinformation1870Attached toSomethingImportantSamePerson CallsMultipleTimesStartdate isfar awayVM or 5-9CrashingProfessorDoesn'tKnow Howto Use AComputerPhone call orwalk in thatgoes over 40minutesWorkday orBrightspaceissueVerybrokencomputerWhy isthere noone here?No onecan findDamon, ishe dead?OverlyComplicatedIssueNetworkingIssueWhy areyoucontactingIT for this?Personreopeningfully closedticketCan I speakto [InsertHigher UpHere]?3+ peoplebeing inthe sameticketAccidentallyRespondingto the sameticket assomeone elseDisabledAccount thatshould notbe disabledFakeVirus/Spam"Are youopen on theweekends?"*angry laugh*and/or beinginsulted/cursedatLeaving aticket inNotAssignedSomeoneon break in5-9 for over2 hoursDoes notknow theirinformation1870Attached toSomethingImportantSamePerson CallsMultipleTimesStartdate isfar awayVM or 5-9CrashingProfessorDoesn'tKnow Howto Use AComputerPhone call orwalk in thatgoes over 40minutesWorkday orBrightspaceissueVerybrokencomputerWhy isthere noone here?No onecan findDamon, ishe dead?OverlyComplicatedIssueNetworkingIssueWhy areyoucontactingIT for this?Personreopeningfully closedticketCan I speakto [InsertHigher UpHere]?3+ peoplebeing inthe sameticketAccidentallyRespondingto the sameticket assomeone else

IT Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Disabled Account that should not be disabled
  2. Fake Virus/Spam
  3. "Are you open on the weekends?"
  4. *angry laugh* and/or being insulted/cursed at
  5. Leaving a ticket in Not Assigned
  6. Someone on break in 5-9 for over 2 hours
  7. Does not know their information
  8. 1870 Attached to Something Important
  9. Same Person Calls Multiple Times
  10. Start date is far away
  11. VM or 5-9 Crashing
  12. Professor Doesn't Know How to Use A Computer
  13. Phone call or walk in that goes over 40 minutes
  14. Workday or Brightspace issue
  15. Very broken computer
  16. Why is there no one here?
  17. No one can find Damon, is he dead?
  18. Overly Complicated Issue
  19. Networking Issue
  20. Why are you contacting IT for this?
  21. Person reopening fully closed ticket
  22. Can I speak to [Insert Higher Up Here]?
  23. 3+ people being in the same ticket
  24. Accidentally Responding to the same ticket as someone else