3+ peoplebeing inthe sameticketFakeVirus/SpamPersonreopeningfully closedticketSomeoneon break in5-9 for over2 hoursNetworkingIssueSamePerson CallsMultipleTimesWhy isthere noone here?*angry laugh*and/or beinginsulted/cursedatPhone call orwalk in thatgoes over 40minutes1870Attached toSomethingImportantWorkday orBrightspaceissueAccidentallyRespondingto the sameticket assomeone elseVM or 5-9CrashingNo onecan findDamon, ishe dead?DisabledAccount thatshould notbe disabledStartdate isfar awayDoes notknow theirinformationLeaving aticket inNotAssignedProfessorDoesn'tKnow Howto Use AComputerVerybrokencomputer"Are youopen on theweekends?"Why areyoucontactingIT for this?Can I speakto [InsertHigher UpHere]?OverlyComplicatedIssue3+ peoplebeing inthe sameticketFakeVirus/SpamPersonreopeningfully closedticketSomeoneon break in5-9 for over2 hoursNetworkingIssueSamePerson CallsMultipleTimesWhy isthere noone here?*angry laugh*and/or beinginsulted/cursedatPhone call orwalk in thatgoes over 40minutes1870Attached toSomethingImportantWorkday orBrightspaceissueAccidentallyRespondingto the sameticket assomeone elseVM or 5-9CrashingNo onecan findDamon, ishe dead?DisabledAccount thatshould notbe disabledStartdate isfar awayDoes notknow theirinformationLeaving aticket inNotAssignedProfessorDoesn'tKnow Howto Use AComputerVerybrokencomputer"Are youopen on theweekends?"Why areyoucontactingIT for this?Can I speakto [InsertHigher UpHere]?OverlyComplicatedIssue

IT Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 3+ people being in the same ticket
  2. Fake Virus/Spam
  3. Person reopening fully closed ticket
  4. Someone on break in 5-9 for over 2 hours
  5. Networking Issue
  6. Same Person Calls Multiple Times
  7. Why is there no one here?
  8. *angry laugh* and/or being insulted/cursed at
  9. Phone call or walk in that goes over 40 minutes
  10. 1870 Attached to Something Important
  11. Workday or Brightspace issue
  12. Accidentally Responding to the same ticket as someone else
  13. VM or 5-9 Crashing
  14. No one can find Damon, is he dead?
  15. Disabled Account that should not be disabled
  16. Start date is far away
  17. Does not know their information
  18. Leaving a ticket in Not Assigned
  19. Professor Doesn't Know How to Use A Computer
  20. Very broken computer
  21. "Are you open on the weekends?"
  22. Why are you contacting IT for this?
  23. Can I speak to [Insert Higher Up Here]?
  24. Overly Complicated Issue