1870Attached toSomethingImportantDisabledAccount thatshould notbe disabled3+ peoplebeing inthe sameticketWorkday orBrightspaceissueAccidentallyRespondingto the sameticket assomeone else"Are youopen on theweekends?"Why isthere noone here?Startdate isfar awayLeaving aticket inNotAssignedPhone call orwalk in thatgoes over 40minutesProfessorDoesn'tKnow Howto Use AComputerOverlyComplicatedIssueCan I speakto [InsertHigher UpHere]?NetworkingIssueSamePerson CallsMultipleTimesDoes notknow theirinformationWhy areyoucontactingIT for this?No onecan findDamon, ishe dead?Someoneon break in5-9 for over2 hoursVerybrokencomputer*angry laugh*and/or beinginsulted/cursedatFakeVirus/SpamPersonreopeningfully closedticketVM or 5-9Crashing1870Attached toSomethingImportantDisabledAccount thatshould notbe disabled3+ peoplebeing inthe sameticketWorkday orBrightspaceissueAccidentallyRespondingto the sameticket assomeone else"Are youopen on theweekends?"Why isthere noone here?Startdate isfar awayLeaving aticket inNotAssignedPhone call orwalk in thatgoes over 40minutesProfessorDoesn'tKnow Howto Use AComputerOverlyComplicatedIssueCan I speakto [InsertHigher UpHere]?NetworkingIssueSamePerson CallsMultipleTimesDoes notknow theirinformationWhy areyoucontactingIT for this?No onecan findDamon, ishe dead?Someoneon break in5-9 for over2 hoursVerybrokencomputer*angry laugh*and/or beinginsulted/cursedatFakeVirus/SpamPersonreopeningfully closedticketVM or 5-9Crashing

IT Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 1870 Attached to Something Important
  2. Disabled Account that should not be disabled
  3. 3+ people being in the same ticket
  4. Workday or Brightspace issue
  5. Accidentally Responding to the same ticket as someone else
  6. "Are you open on the weekends?"
  7. Why is there no one here?
  8. Start date is far away
  9. Leaving a ticket in Not Assigned
  10. Phone call or walk in that goes over 40 minutes
  11. Professor Doesn't Know How to Use A Computer
  12. Overly Complicated Issue
  13. Can I speak to [Insert Higher Up Here]?
  14. Networking Issue
  15. Same Person Calls Multiple Times
  16. Does not know their information
  17. Why are you contacting IT for this?
  18. No one can find Damon, is he dead?
  19. Someone on break in 5-9 for over 2 hours
  20. Very broken computer
  21. *angry laugh* and/or being insulted/cursed at
  22. Fake Virus/Spam
  23. Person reopening fully closed ticket
  24. VM or 5-9 Crashing