DisabledAccount thatshould notbe disabledCan I speakto [InsertHigher UpHere]?Does notknow theirinformationSomeoneon break in5-9 for over2 hoursPhone call orwalk in thatgoes over 40minutesSamePerson CallsMultipleTimesVerybrokencomputerWhy areyoucontactingIT for this?*angry laugh*and/or beinginsulted/cursedatPersonreopeningfully closedticketProfessorDoesn'tKnow Howto Use AComputerNetworkingIssueWorkday orBrightspaceissueStartdate isfar awayAccidentallyRespondingto the sameticket assomeone else3+ peoplebeing inthe sameticketVM or 5-9Crashing1870Attached toSomethingImportantNo onecan findDamon, ishe dead?Leaving aticket inNotAssignedOverlyComplicatedIssue"Are youopen on theweekends?"FakeVirus/SpamWhy isthere noone here?DisabledAccount thatshould notbe disabledCan I speakto [InsertHigher UpHere]?Does notknow theirinformationSomeoneon break in5-9 for over2 hoursPhone call orwalk in thatgoes over 40minutesSamePerson CallsMultipleTimesVerybrokencomputerWhy areyoucontactingIT for this?*angry laugh*and/or beinginsulted/cursedatPersonreopeningfully closedticketProfessorDoesn'tKnow Howto Use AComputerNetworkingIssueWorkday orBrightspaceissueStartdate isfar awayAccidentallyRespondingto the sameticket assomeone else3+ peoplebeing inthe sameticketVM or 5-9Crashing1870Attached toSomethingImportantNo onecan findDamon, ishe dead?Leaving aticket inNotAssignedOverlyComplicatedIssue"Are youopen on theweekends?"FakeVirus/SpamWhy isthere noone here?

IT Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Disabled Account that should not be disabled
  2. Can I speak to [Insert Higher Up Here]?
  3. Does not know their information
  4. Someone on break in 5-9 for over 2 hours
  5. Phone call or walk in that goes over 40 minutes
  6. Same Person Calls Multiple Times
  7. Very broken computer
  8. Why are you contacting IT for this?
  9. *angry laugh* and/or being insulted/cursed at
  10. Person reopening fully closed ticket
  11. Professor Doesn't Know How to Use A Computer
  12. Networking Issue
  13. Workday or Brightspace issue
  14. Start date is far away
  15. Accidentally Responding to the same ticket as someone else
  16. 3+ people being in the same ticket
  17. VM or 5-9 Crashing
  18. 1870 Attached to Something Important
  19. No one can find Damon, is he dead?
  20. Leaving a ticket in Not Assigned
  21. Overly Complicated Issue
  22. "Are you open on the weekends?"
  23. Fake Virus/Spam
  24. Why is there no one here?