FakeVirus/SpamWorkday orBrightspaceissue"Are youopen on theweekends?"Does notknow theirinformationOverlyComplicatedIssuePersonreopeningfully closedticketVerybrokencomputerDisabledAccount thatshould notbe disabledProfessorDoesn'tKnow Howto Use AComputerAccidentallyRespondingto the sameticket assomeone elseLeaving aticket inNotAssigned3+ peoplebeing inthe sameticketStartdate isfar awayWhy isthere noone here?NetworkingIssueVM or 5-9CrashingSomeoneon break in5-9 for over2 hoursNo onecan findDamon, ishe dead?*angry laugh*and/or beinginsulted/cursedatPhone call orwalk in thatgoes over 40minutesCan I speakto [InsertHigher UpHere]?Why areyoucontactingIT for this?SamePerson CallsMultipleTimes1870Attached toSomethingImportantFakeVirus/SpamWorkday orBrightspaceissue"Are youopen on theweekends?"Does notknow theirinformationOverlyComplicatedIssuePersonreopeningfully closedticketVerybrokencomputerDisabledAccount thatshould notbe disabledProfessorDoesn'tKnow Howto Use AComputerAccidentallyRespondingto the sameticket assomeone elseLeaving aticket inNotAssigned3+ peoplebeing inthe sameticketStartdate isfar awayWhy isthere noone here?NetworkingIssueVM or 5-9CrashingSomeoneon break in5-9 for over2 hoursNo onecan findDamon, ishe dead?*angry laugh*and/or beinginsulted/cursedatPhone call orwalk in thatgoes over 40minutesCan I speakto [InsertHigher UpHere]?Why areyoucontactingIT for this?SamePerson CallsMultipleTimes1870Attached toSomethingImportant

IT Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fake Virus/Spam
  2. Workday or Brightspace issue
  3. "Are you open on the weekends?"
  4. Does not know their information
  5. Overly Complicated Issue
  6. Person reopening fully closed ticket
  7. Very broken computer
  8. Disabled Account that should not be disabled
  9. Professor Doesn't Know How to Use A Computer
  10. Accidentally Responding to the same ticket as someone else
  11. Leaving a ticket in Not Assigned
  12. 3+ people being in the same ticket
  13. Start date is far away
  14. Why is there no one here?
  15. Networking Issue
  16. VM or 5-9 Crashing
  17. Someone on break in 5-9 for over 2 hours
  18. No one can find Damon, is he dead?
  19. *angry laugh* and/or being insulted/cursed at
  20. Phone call or walk in that goes over 40 minutes
  21. Can I speak to [Insert Higher Up Here]?
  22. Why are you contacting IT for this?
  23. Same Person Calls Multiple Times
  24. 1870 Attached to Something Important