3+ peoplebeing inthe sameticketProfessorDoesn'tKnow Howto Use AComputer*angry laugh*and/or beinginsulted/cursedatPersonreopeningfully closedticketAccidentallyRespondingto the sameticket assomeone elseWhy areyoucontactingIT for this?Workday orBrightspaceissueDoes notknow theirinformationVerybrokencomputerNo onecan findDamon, ishe dead?FakeVirus/SpamOverlyComplicatedIssueSamePerson CallsMultipleTimesNetworkingIssueCan I speakto [InsertHigher UpHere]?Phone call orwalk in thatgoes over 40minutesSomeoneon break in5-9 for over2 hours1870Attached toSomethingImportantDisabledAccount thatshould notbe disabledLeaving aticket inNotAssignedStartdate isfar awayVM or 5-9Crashing"Are youopen on theweekends?"Why isthere noone here?3+ peoplebeing inthe sameticketProfessorDoesn'tKnow Howto Use AComputer*angry laugh*and/or beinginsulted/cursedatPersonreopeningfully closedticketAccidentallyRespondingto the sameticket assomeone elseWhy areyoucontactingIT for this?Workday orBrightspaceissueDoes notknow theirinformationVerybrokencomputerNo onecan findDamon, ishe dead?FakeVirus/SpamOverlyComplicatedIssueSamePerson CallsMultipleTimesNetworkingIssueCan I speakto [InsertHigher UpHere]?Phone call orwalk in thatgoes over 40minutesSomeoneon break in5-9 for over2 hours1870Attached toSomethingImportantDisabledAccount thatshould notbe disabledLeaving aticket inNotAssignedStartdate isfar awayVM or 5-9Crashing"Are youopen on theweekends?"Why isthere noone here?

IT Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 3+ people being in the same ticket
  2. Professor Doesn't Know How to Use A Computer
  3. *angry laugh* and/or being insulted/cursed at
  4. Person reopening fully closed ticket
  5. Accidentally Responding to the same ticket as someone else
  6. Why are you contacting IT for this?
  7. Workday or Brightspace issue
  8. Does not know their information
  9. Very broken computer
  10. No one can find Damon, is he dead?
  11. Fake Virus/Spam
  12. Overly Complicated Issue
  13. Same Person Calls Multiple Times
  14. Networking Issue
  15. Can I speak to [Insert Higher Up Here]?
  16. Phone call or walk in that goes over 40 minutes
  17. Someone on break in 5-9 for over 2 hours
  18. 1870 Attached to Something Important
  19. Disabled Account that should not be disabled
  20. Leaving a ticket in Not Assigned
  21. Start date is far away
  22. VM or 5-9 Crashing
  23. "Are you open on the weekends?"
  24. Why is there no one here?