Workday orBrightspaceissueVerybrokencomputerWhy isthere noone here?AccidentallyRespondingto the sameticket assomeone elseSamePerson CallsMultipleTimesVM or 5-9Crashing"Are youopen on theweekends?"ProfessorDoesn'tKnow Howto Use AComputerDoes notknow theirinformationNo onecan findDamon, ishe dead?DisabledAccount thatshould notbe disabled3+ peoplebeing inthe sameticketSomeoneon break in5-9 for over2 hoursLeaving aticket inNotAssignedNetworkingIssue1870Attached toSomethingImportantPhone call orwalk in thatgoes over 40minutesOverlyComplicatedIssueFakeVirus/Spam*angry laugh*and/or beinginsulted/cursedatPersonreopeningfully closedticketWhy areyoucontactingIT for this?Startdate isfar awayCan I speakto [InsertHigher UpHere]?Workday orBrightspaceissueVerybrokencomputerWhy isthere noone here?AccidentallyRespondingto the sameticket assomeone elseSamePerson CallsMultipleTimesVM or 5-9Crashing"Are youopen on theweekends?"ProfessorDoesn'tKnow Howto Use AComputerDoes notknow theirinformationNo onecan findDamon, ishe dead?DisabledAccount thatshould notbe disabled3+ peoplebeing inthe sameticketSomeoneon break in5-9 for over2 hoursLeaving aticket inNotAssignedNetworkingIssue1870Attached toSomethingImportantPhone call orwalk in thatgoes over 40minutesOverlyComplicatedIssueFakeVirus/Spam*angry laugh*and/or beinginsulted/cursedatPersonreopeningfully closedticketWhy areyoucontactingIT for this?Startdate isfar awayCan I speakto [InsertHigher UpHere]?

IT Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Workday or Brightspace issue
  2. Very broken computer
  3. Why is there no one here?
  4. Accidentally Responding to the same ticket as someone else
  5. Same Person Calls Multiple Times
  6. VM or 5-9 Crashing
  7. "Are you open on the weekends?"
  8. Professor Doesn't Know How to Use A Computer
  9. Does not know their information
  10. No one can find Damon, is he dead?
  11. Disabled Account that should not be disabled
  12. 3+ people being in the same ticket
  13. Someone on break in 5-9 for over 2 hours
  14. Leaving a ticket in Not Assigned
  15. Networking Issue
  16. 1870 Attached to Something Important
  17. Phone call or walk in that goes over 40 minutes
  18. Overly Complicated Issue
  19. Fake Virus/Spam
  20. *angry laugh* and/or being insulted/cursed at
  21. Person reopening fully closed ticket
  22. Why are you contacting IT for this?
  23. Start date is far away
  24. Can I speak to [Insert Higher Up Here]?