AccidentallyRespondingto the sameticket assomeone elseNetworkingIssueVerybrokencomputerFakeVirus/Spam1870Attached toSomethingImportantWorkday orBrightspaceissueStartdate isfar awaySamePerson CallsMultipleTimesSomeoneon break in5-9 for over2 hoursWhy isthere noone here?*angry laugh*and/or beinginsulted/cursedatWhy areyoucontactingIT for this?Can I speakto [InsertHigher UpHere]?OverlyComplicatedIssueProfessorDoesn'tKnow Howto Use AComputerPersonreopeningfully closedticket3+ peoplebeing inthe sameticketDoes notknow theirinformationPhone call orwalk in thatgoes over 40minutes"Are youopen on theweekends?"No onecan findDamon, ishe dead?VM or 5-9CrashingLeaving aticket inNotAssignedDisabledAccount thatshould notbe disabledAccidentallyRespondingto the sameticket assomeone elseNetworkingIssueVerybrokencomputerFakeVirus/Spam1870Attached toSomethingImportantWorkday orBrightspaceissueStartdate isfar awaySamePerson CallsMultipleTimesSomeoneon break in5-9 for over2 hoursWhy isthere noone here?*angry laugh*and/or beinginsulted/cursedatWhy areyoucontactingIT for this?Can I speakto [InsertHigher UpHere]?OverlyComplicatedIssueProfessorDoesn'tKnow Howto Use AComputerPersonreopeningfully closedticket3+ peoplebeing inthe sameticketDoes notknow theirinformationPhone call orwalk in thatgoes over 40minutes"Are youopen on theweekends?"No onecan findDamon, ishe dead?VM or 5-9CrashingLeaving aticket inNotAssignedDisabledAccount thatshould notbe disabled

IT Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Accidentally Responding to the same ticket as someone else
  2. Networking Issue
  3. Very broken computer
  4. Fake Virus/Spam
  5. 1870 Attached to Something Important
  6. Workday or Brightspace issue
  7. Start date is far away
  8. Same Person Calls Multiple Times
  9. Someone on break in 5-9 for over 2 hours
  10. Why is there no one here?
  11. *angry laugh* and/or being insulted/cursed at
  12. Why are you contacting IT for this?
  13. Can I speak to [Insert Higher Up Here]?
  14. Overly Complicated Issue
  15. Professor Doesn't Know How to Use A Computer
  16. Person reopening fully closed ticket
  17. 3+ people being in the same ticket
  18. Does not know their information
  19. Phone call or walk in that goes over 40 minutes
  20. "Are you open on the weekends?"
  21. No one can find Damon, is he dead?
  22. VM or 5-9 Crashing
  23. Leaving a ticket in Not Assigned
  24. Disabled Account that should not be disabled