Does notknow theirinformationDisabledAccount thatshould notbe disabledPhone call orwalk in thatgoes over 40minutesNo onecan findDamon, ishe dead?Startdate isfar awayNetworkingIssueProfessorDoesn'tKnow Howto Use AComputerSomeoneon break in5-9 for over2 hoursAccidentallyRespondingto the sameticket assomeone else"Are youopen on theweekends?"3+ peoplebeing inthe sameticket1870Attached toSomethingImportantVM or 5-9Crashing*angry laugh*and/or beinginsulted/cursedatSamePerson CallsMultipleTimesCan I speakto [InsertHigher UpHere]?Workday orBrightspaceissueOverlyComplicatedIssueLeaving aticket inNotAssignedFakeVirus/SpamWhy areyoucontactingIT for this?Why isthere noone here?Personreopeningfully closedticketVerybrokencomputerDoes notknow theirinformationDisabledAccount thatshould notbe disabledPhone call orwalk in thatgoes over 40minutesNo onecan findDamon, ishe dead?Startdate isfar awayNetworkingIssueProfessorDoesn'tKnow Howto Use AComputerSomeoneon break in5-9 for over2 hoursAccidentallyRespondingto the sameticket assomeone else"Are youopen on theweekends?"3+ peoplebeing inthe sameticket1870Attached toSomethingImportantVM or 5-9Crashing*angry laugh*and/or beinginsulted/cursedatSamePerson CallsMultipleTimesCan I speakto [InsertHigher UpHere]?Workday orBrightspaceissueOverlyComplicatedIssueLeaving aticket inNotAssignedFakeVirus/SpamWhy areyoucontactingIT for this?Why isthere noone here?Personreopeningfully closedticketVerybrokencomputer

IT Service Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Does not know their information
  2. Disabled Account that should not be disabled
  3. Phone call or walk in that goes over 40 minutes
  4. No one can find Damon, is he dead?
  5. Start date is far away
  6. Networking Issue
  7. Professor Doesn't Know How to Use A Computer
  8. Someone on break in 5-9 for over 2 hours
  9. Accidentally Responding to the same ticket as someone else
  10. "Are you open on the weekends?"
  11. 3+ people being in the same ticket
  12. 1870 Attached to Something Important
  13. VM or 5-9 Crashing
  14. *angry laugh* and/or being insulted/cursed at
  15. Same Person Calls Multiple Times
  16. Can I speak to [Insert Higher Up Here]?
  17. Workday or Brightspace issue
  18. Overly Complicated Issue
  19. Leaving a ticket in Not Assigned
  20. Fake Virus/Spam
  21. Why are you contacting IT for this?
  22. Why is there no one here?
  23. Person reopening fully closed ticket
  24. Very broken computer