No guestconcernsregardingunprofessionalbehavior /Send 50WelcomeMessagesDo a kind deedto an RScolleague not onyour shift (noproof needed -integrity basis)Have a coffeewith HSKrunner and postit in RYH FB orsend to RSMHave a coffeewith MNToperator andsend a photo toRYH FB orRSMKnow 1 funfact aboutonecolleague inFOInput a score,empower andrecover.Guest Mustbe satisfiedEmail 25Folios ina monthNo overduemessageduring yourshift from thewhole teamSend 100WelcomeMessagesin 1 DayCompleteall 5 starformsdailyEnroll 15guests inALLMembershipGet 1mention inVOG(Expedia,Agoda, etc.)Clear 50messagesin 5555 in1 monthSend 75WelcomeMessagesin 1 daySetup 3sparklesin 1monthKIPSUResponseTime of 2:00or under for1 monthRaise 20SynergyTickets withScoresIdentify andescalate 2Health andSafety concernin a monthSmile and greetRS colleagues(good morning,good afternoonetc) during theshiftGet acommendationfrom Email orKIPSUParticipatein SundayBrainstormsby RSMSetup 1sparkle ina monthEnroll 20guests inALLMembershipNo guestconcernsregardingunprofessionalbehavior /Send 50WelcomeMessagesDo a kind deedto an RScolleague not onyour shift (noproof needed -integrity basis)Have a coffeewith HSKrunner and postit in RYH FB orsend to RSMHave a coffeewith MNToperator andsend a photo toRYH FB orRSMKnow 1 funfact aboutonecolleague inFOInput a score,empower andrecover.Guest Mustbe satisfiedEmail 25Folios ina monthNo overduemessageduring yourshift from thewhole teamSend 100WelcomeMessagesin 1 DayCompleteall 5 starformsdailyEnroll 15guests inALLMembershipGet 1mention inVOG(Expedia,Agoda, etc.)Clear 50messagesin 5555 in1 monthSend 75WelcomeMessagesin 1 daySetup 3sparklesin 1monthKIPSUResponseTime of 2:00or under for1 monthRaise 20SynergyTickets withScoresIdentify andescalate 2Health andSafety concernin a monthSmile and greetRS colleagues(good morning,good afternoonetc) during theshiftGet acommendationfrom Email orKIPSUParticipatein SundayBrainstormsby RSMSetup 1sparkle ina monthEnroll 20guests inALLMembership

ROYAL SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No guest concerns regarding unprofessional behavior /
  2. Send 50 Welcome Messages
  3. Do a kind deed to an RS colleague not on your shift (no proof needed - integrity basis)
  4. Have a coffee with HSK runner and post it in RYH FB or send to RSM
  5. Have a coffee with MNT operator and send a photo to RYH FB or RSM
  6. Know 1 fun fact about one colleague in FO
  7. Input a score, empower and recover. Guest Must be satisfied
  8. Email 25 Folios in a month
  9. No overdue message during your shift from the whole team
  10. Send 100 Welcome Messages in 1 Day
  11. Complete all 5 star forms daily
  12. Enroll 15 guests in ALL Membership
  13. Get 1 mention in VOG (Expedia, Agoda, etc.)
  14. Clear 50 messages in 5555 in 1 month
  15. Send 75 Welcome Messages in 1 day
  16. Setup 3 sparkles in 1 month
  17. KIPSU Response Time of 2:00 or under for 1 month
  18. Raise 20 Synergy Tickets with Scores
  19. Identify and escalate 2 Health and Safety concern in a month
  20. Smile and greet RS colleagues (good morning, good afternoon etc) during the shift
  21. Get a commendation from Email or KIPSU
  22. Participate in Sunday Brainstorms by RSM
  23. Setup 1 sparkle in a month
  24. Enroll 20 guests in ALL Membership