Have a coffeewith MNToperator andsend a photo toRYH FB orRSMHave a coffeewith HSKrunner and postit in RYH FB orsend to RSMRaise 20SynergyTickets withScoresSetup 3sparklesin 1monthSmile and greetRS colleagues(good morning,good afternoonetc) during theshiftSetup 1sparkle ina monthInput a score,empower andrecover.Guest Mustbe satisfiedKIPSUResponseTime of 2:00or under for1 monthEnroll 15guests inALLMembershipSend 75WelcomeMessagesin 1 dayNo guestconcernsregardingunprofessionalbehavior /Send 100WelcomeMessagesin 1 DayGet 1mention inVOG(Expedia,Agoda, etc.)Send 50WelcomeMessagesNo overduemessageduring yourshift from thewhole teamGet acommendationfrom Email orKIPSUClear 50messagesin 5555 in1 monthEnroll 20guests inALLMembershipCompleteall 5 starformsdailyIdentify andescalate 2Health andSafety concernin a monthDo a kind deedto an RScolleague not onyour shift (noproof needed -integrity basis)Know 1 funfact aboutonecolleague inFOParticipatein SundayBrainstormsby RSMEmail 25Folios ina monthHave a coffeewith MNToperator andsend a photo toRYH FB orRSMHave a coffeewith HSKrunner and postit in RYH FB orsend to RSMRaise 20SynergyTickets withScoresSetup 3sparklesin 1monthSmile and greetRS colleagues(good morning,good afternoonetc) during theshiftSetup 1sparkle ina monthInput a score,empower andrecover.Guest Mustbe satisfiedKIPSUResponseTime of 2:00or under for1 monthEnroll 15guests inALLMembershipSend 75WelcomeMessagesin 1 dayNo guestconcernsregardingunprofessionalbehavior /Send 100WelcomeMessagesin 1 DayGet 1mention inVOG(Expedia,Agoda, etc.)Send 50WelcomeMessagesNo overduemessageduring yourshift from thewhole teamGet acommendationfrom Email orKIPSUClear 50messagesin 5555 in1 monthEnroll 20guests inALLMembershipCompleteall 5 starformsdailyIdentify andescalate 2Health andSafety concernin a monthDo a kind deedto an RScolleague not onyour shift (noproof needed -integrity basis)Know 1 funfact aboutonecolleague inFOParticipatein SundayBrainstormsby RSMEmail 25Folios ina month

ROYAL SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have a coffee with MNT operator and send a photo to RYH FB or RSM
  2. Have a coffee with HSK runner and post it in RYH FB or send to RSM
  3. Raise 20 Synergy Tickets with Scores
  4. Setup 3 sparkles in 1 month
  5. Smile and greet RS colleagues (good morning, good afternoon etc) during the shift
  6. Setup 1 sparkle in a month
  7. Input a score, empower and recover. Guest Must be satisfied
  8. KIPSU Response Time of 2:00 or under for 1 month
  9. Enroll 15 guests in ALL Membership
  10. Send 75 Welcome Messages in 1 day
  11. No guest concerns regarding unprofessional behavior /
  12. Send 100 Welcome Messages in 1 Day
  13. Get 1 mention in VOG (Expedia, Agoda, etc.)
  14. Send 50 Welcome Messages
  15. No overdue message during your shift from the whole team
  16. Get a commendation from Email or KIPSU
  17. Clear 50 messages in 5555 in 1 month
  18. Enroll 20 guests in ALL Membership
  19. Complete all 5 star forms daily
  20. Identify and escalate 2 Health and Safety concern in a month
  21. Do a kind deed to an RS colleague not on your shift (no proof needed - integrity basis)
  22. Know 1 fun fact about one colleague in FO
  23. Participate in Sunday Brainstorms by RSM
  24. Email 25 Folios in a month