(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Caller is driving and can't troubleshoot
Korey DID NOT start the Good Morning Post
User is not sure if the email is suspicious
User has external monitor issues
You get the same caller on the same day
Caller doesn't know why they're calling
Customer has to end the call because they have another appointment
TeamViewer or LogMeIn doesn't work
User says they submitted a request but not showing up in ServiceNow
Customer Reopens incident after it was resolved
Restarting the user's computer fixes the issue
User restarts computer before you can provide instruction thus ending call
Windows 11 User
Self Submit Queue is empty
Standup is under 5 mins
Standup is over 15 mins
Headset issue
Escalate an Incident
Get a ticket for application we don't support
Map a network drive
Outlook Profile Rebuild
Any Adobe Install
RbA Command Center Transfer
Need File
Restore
Someone's pet joins a Teams Meeting
User is using a computer that is not assigned to them
Complete a Fetch SCTASK for a user who called in
Get a Leave of Absence caller
Add Printer to computer
Password Sync issue (computer using old password to sign in)
2 Tasks are completed in one day
LAPS did not give a password in Azure
Escalate a MFA reset for IT personnel
Fetch agent's computer forces a restart
Teams Add-in missing in Outlook
Use 1Password to uninstall Global Protect
Agent took 15+ inbound calls in 1 day
Issue caused by not being connected to Global Protect/Andersen network
