(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Got an immediate “Yes!” from a patient with no objections
Enrolled a patient 80+ years old
Enrolled two patients back-to-back within 15 minutes
Completed a call in under 2 minutes with a successful outcome
Hit 10 enrollments in one day
Got 2 enrollments from one call
Enrolled a patient with no copay
Got a bingo
Get a shoutout from a teammate
Enrolled a patient with Medicare as their primary insurance
Enrolled a patient under the age of 70
LVM for a patient then enrolled them later the same day
Enrolled a patient after explaining a benefit they didn’t know about
Enrolled a patient 70+ years old
Logged in and made first call within 5 minutes of shift start
Made over 50 calls in one day
Enrolled a previously declined patient
Stayed hydrated for a whole shift!
Closed an enrollment ticket or referral after enrolling the patient
Patient complimented your helpfulness or kindness
Sent an informative letter to a patient
Hit 20 enrollments in one day.
Completed 5 calls in under 15 minutes
Successfully enrolled a patient after overcoming an objection
Reach 2 enrollments before 11 AM
Scheduled a callback for a patient who was unsure
Turned an objection into an enrollment using a great rebuttal
Helped a patient understand CCM who was initially confused
Completed 7 calls in one hour
Encouraged a struggling teammate
Enrolled a patient who had concerns about sharing personal information
Enrolled a patient that has a copay
Enrolled a patient who initially said "not interested" but changed their mind
Helped another ES
Patient asked to enroll a family member/caregiver/etc. in the program
Hit 15 enrollments before the end of the day
Sent a positive signal
Shared a success story
Patient enrolled on first call
Answered a tricky patient question confidently, earning their trust
Patient enrolled on second call
Patient enrolled on third call
Enrolled a patient who was hesitant at first
Got an enrollment on the first call of the day
Enroll 3+ patients with the same PCP
Had a rough start but enrolled 2+ patients in the last hour
Successfully scheduled a callback after a long-winded patient conversation
Successfully enrolled a patient who needed a lot of hand-holding
A patient said they were happy to be enrolled in the program
Had a pleasant, chatty patient who enrolled with no issues
Successfully enrolled a difficult or skeptical patient
Got an enrollment in the first hour of your shift
Patient agreed to enroll after a personalized approach
Resolve a complex insurance issue
Enrolled a patient with a Medicare Advantage plan
Took a quick break to recharge (ex. Stretched, had a snack or cup of tea)
Spoke with a patient who was in a great mood
Hit 12 enrollments in one day
Share a helpful resource or tip with the team
Enrolled a patient who had previously been marked ineligible but now qualifies
Successfully enrolled a patient from an inbound call
Got 2 enrollments in a row
Got a patient to sign up after a household/family member discussion
Landed an enrollment right before your shift ended
