(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Enrolled a patient with Medicare as their primary insurance
Enrolled a patient who initially said "not interested" but changed their mind
Turned an objection into an enrollment using a great rebuttal
Got an enrollment on the first call of the day
Enrolled a patient after explaining a benefit they didn’t know about
Enrolled a previously declined patient
Sent an informative letter to a patient
Took a quick break to recharge (ex. Stretched, had a snack or cup of tea)
Encouraged a struggling teammate
Got a patient to sign up after a household/family member discussion
Got a bingo
Share a helpful resource or tip with the team
Enrolled a patient who was hesitant at first
Hit 15 enrollments before the end of the day
Made over 50 calls in one day
Successfully enrolled a patient who needed a lot of hand-holding
Patient enrolled on first call
A patient said they were happy to be enrolled in the program
Enrolled a patient with no copay
Enrolled a patient on an inbound call
Enrolled a patient under the age of 70
Hit 10 enrollments in one day
Enrolled a patient who had concerns about sharing personal information
Answered a tricky patient question confidently, earning their trust
Enrolled a patient 80+ years old
Had a rough start but enrolled 2+ patients in the last hour
Spoke with a patient who was in a great mood
Enrolled a patient who had previously been marked ineligible but now qualifies
Got 2 enrollments from one call
Hit 6 enrollments before lunch
Enrolled a patient who was hesitant at first
Hit 12 enrollments in one day
Successfully scheduled a callback after a long-winded patient conversation
Helped another ES
Patient enrolled on third call
Scheduled a callback for a patient who was unsure
Patient complimented your helpfulness or kindness
Enrolled two patients back-to-back within 15 minutes
Helped a patient understand CCM who was initially confused
LVM for a patient then enrolled them later the same day
Enrolled a patient that has a copay
Resolve a complex insurance issue
Hit 20 enrollments in one day.
Enrolled a patient on a callback
Successfully enrolled a patient from an inbound call
Enrolled a patient with a Medicare Advantage plan
Shared a success story
Stayed hydrated for a whole shift!
Landed an enrollment right before your shift ended
Enrolled a patient 70+ years old
Got an enrollment in the first hour of your shift
Successfully enrolled a patient after overcoming an objection
Completed a call in under 2 minutes with a successful outcome
Enroll 3+ patients with the same PCP
Completed 7 calls in one hour
Got an immediate “Yes!” from a patient with no objections
Successfully enrolled a difficult or skeptical patient
Reach 2 enrollments before 11 AM
Sent a positive signal
Get a shoutout from a teammate
Got 2 enrollments in a row
Closed an enrollment ticket or referral after enrolling the patient
Patient agreed to enroll after a personalized approach
Patient asked to enroll a family member/caregiver/etc. in the program
Had a pleasant, chatty patient who enrolled with no issues
Patient enrolled on second call
Completed 5 calls in under 15 minutes
Logged in and made first call within 5 minutes of shift start
