(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Had a rough start but enrolled 2+ patients in the last hour
Enrolled a patient with no copay
Got a bingo
Enrolled a patient with Medicare as their primary insurance
Hit 10 enrollments in one day
Turned an objection into an enrollment using a great rebuttal
Completed a call in under 2 minutes with a successful outcome
Successfully enrolled a difficult or skeptical patient
Patient asked to enroll a family member/caregiver/etc. in the program
Share a helpful resource or tip with the team
Enrolled a patient on an inbound call
Scheduled a callback for a patient who was unsure
Got an immediate “Yes!” from a patient with no objections
Landed an enrollment right before your shift ended
Patient agreed to enroll after a personalized approach
Enrolled a patient with a Medicare Advantage plan
Answered a tricky patient question confidently, earning their trust
Enrolled a patient 80+ years old
Made over 50 calls in one day
Enrolled a patient who had previously been marked ineligible but now qualifies
Logged in and made first call within 5 minutes of shift start
Got an enrollment in the first hour of your shift
Patient enrolled on first call
Enrolled a patient under the age of 70
Enrolled a patient 70+ years old
Completed 7 calls in one hour
Completed 5 calls in under 15 minutes
Stayed hydrated for a whole shift!
Sent an informative letter to a patient
Enrolled a patient who was hesitant at first
Got an enrollment on the first call of the day
Hit 15 enrollments before the end of the day
Enrolled a patient who was hesitant at first
Patient complimented your helpfulness or kindness
Hit 20 enrollments in one day.
Had a pleasant, chatty patient who enrolled with no issues
Enroll 3+ patients with the same PCP
Successfully scheduled a callback after a long-winded patient conversation
Resolve a complex insurance issue
Enrolled a previously declined patient
Encouraged a struggling teammate
Enrolled a patient who had concerns about sharing personal information
Helped a patient understand CCM who was initially confused
Took a quick break to recharge (ex. Stretched, had a snack or cup of tea)
Get a shoutout from a teammate
LVM for a patient then enrolled them later the same day
Closed an enrollment ticket or referral after enrolling the patient
Spoke with a patient who was in a great mood
Patient enrolled on second call
Sent a positive signal
Helped another ES
Enrolled a patient on a callback
Reach 2 enrollments before 11 AM
Successfully enrolled a patient who needed a lot of hand-holding
Hit 12 enrollments in one day
Successfully enrolled a patient after overcoming an objection
A patient said they were happy to be enrolled in the program
Enrolled a patient that has a copay
Successfully enrolled a patient from an inbound call
Shared a success story
Patient enrolled on third call
Enrolled a patient who initially said "not interested" but changed their mind
Enrolled a patient after explaining a benefit they didn’t know about
Hit 6 enrollments before lunch
Got a patient to sign up after a household/family member discussion
Got 2 enrollments in a row
Got 2 enrollments from one call
Enrolled two patients back-to-back within 15 minutes
