(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Enrolled a patient who initially said "not interested" but changed their mind
Patient enrolled on second call
LVM for a patient then enrolled them later the same day
Made over 50 calls in one day
Shared a success story
Enrolled two patients back-to-back within 15 minutes
Get a shoutout from a teammate
Enrolled a patient who had previously been marked ineligible but now qualifies
Patient enrolled on third call
Got a bingo
Successfully enrolled a patient after overcoming an objection
Enroll 3+ patients with the same PCP
Enrolled a patient who had concerns about sharing personal information
Had a rough start but enrolled 2+ patients in the last hour
Resolve a complex insurance issue
Closed an enrollment ticket or referral after enrolling the patient
Enrolled a patient 80+ years old
Helped another ES
Enrolled a patient with a Medicare Advantage plan
Enrolled a patient after explaining a benefit they didn’t know about
Enrolled a patient on an inbound call
Enrolled a patient with no copay
Got 2 enrollments from one call
Enrolled a previously declined patient
Turned an objection into an enrollment using a great rebuttal
Got an enrollment on the first call of the day
Encouraged a struggling teammate
Answered a tricky patient question confidently, earning their trust
Enrolled a patient 70+ years old
Stayed hydrated for a whole shift!
Completed 5 calls in under 15 minutes
Took a quick break to recharge (ex. Stretched, had a snack or cup of tea)
Hit 20 enrollments in one day.
Logged in and made first call within 5 minutes of shift start
Reach 2 enrollments before 11 AM
Spoke with a patient who was in a great mood
Got an immediate “Yes!” from a patient with no objections
Patient asked to enroll a family member/caregiver/etc. in the program
Successfully enrolled a difficult or skeptical patient
Successfully enrolled a patient from an inbound call
Sent a positive signal
Enrolled a patient who was hesitant at first
Hit 6 enrollments before lunch
Successfully scheduled a callback after a long-winded patient conversation
Completed a call in under 2 minutes with a successful outcome
Patient complimented your helpfulness or kindness
Landed an enrollment right before your shift ended
Sent an informative letter to a patient
Completed 7 calls in one hour
Patient agreed to enroll after a personalized approach
Enrolled a patient who was hesitant at first
Enrolled a patient with Medicare as their primary insurance
Helped a patient understand CCM who was initially confused
Hit 12 enrollments in one day
Patient enrolled on first call
Enrolled a patient under the age of 70
Successfully enrolled a patient who needed a lot of hand-holding
Got a patient to sign up after a household/family member discussion
Hit 10 enrollments in one day
Enrolled a patient on a callback
Hit 15 enrollments before the end of the day
Scheduled a callback for a patient who was unsure
Got 2 enrollments in a row
Had a pleasant, chatty patient who enrolled with no issues
A patient said they were happy to be enrolled in the program
