(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Sent a positive signal
Got an enrollment on the first call of the day
A patient said they were happy to be enrolled in the program
Share a helpful resource or tip with the team
Enrolled a patient who was hesitant at first
Got 2 enrollments from one call
Patient asked to enroll a family member/caregiver/etc. in the program
Spoke with a patient who was in a great mood
Enrolled a patient 70+ years old
Patient enrolled on first call
Completed 5 calls in under 15 minutes
Turned an objection into an enrollment using a great rebuttal
Patient agreed to enroll after a personalized approach
Enrolled a patient who was hesitant at first
Get a shoutout from a teammate
Enrolled a patient who initially said "not interested" but changed their mind
Enrolled a previously declined patient
Landed an enrollment right before your shift ended
Successfully enrolled a patient who needed a lot of hand-holding
Enroll 3+ patients with the same PCP
Successfully enrolled a patient from an inbound call
Enrolled a patient under the age of 70
Patient complimented your helpfulness or kindness
Got an enrollment in the first hour of your shift
Patient enrolled on second call
Answered a tricky patient question confidently, earning their trust
Completed 7 calls in one hour
Had a rough start but enrolled 2+ patients in the last hour
Hit 12 enrollments in one day
Enrolled a patient after explaining a benefit they didn’t know about
Enrolled a patient on a callback
Enrolled a patient 80+ years old
Closed an enrollment ticket or referral after enrolling the patient
Enrolled a patient who had concerns about sharing personal information
Stayed hydrated for a whole shift!
Patient enrolled on third call
LVM for a patient then enrolled them later the same day
Shared a success story
Successfully enrolled a patient after overcoming an objection
Enrolled a patient with no copay
Hit 10 enrollments in one day
Successfully enrolled a difficult or skeptical patient
Enrolled two patients back-to-back within 15 minutes
Logged in and made first call within 5 minutes of shift start
Got a patient to sign up after a household/family member discussion
Resolve a complex insurance issue
Got an immediate “Yes!” from a patient with no objections
Hit 20 enrollments in one day.
Got 2 enrollments in a row
Took a quick break to recharge (ex. Stretched, had a snack or cup of tea)
Enrolled a patient with a Medicare Advantage plan
Made over 50 calls in one day
Enrolled a patient on an inbound call
Helped another ES
Reach 2 enrollments before 11 AM
Hit 6 enrollments before lunch
Scheduled a callback for a patient who was unsure
Enrolled a patient who had previously been marked ineligible but now qualifies
Enrolled a patient with Medicare as their primary insurance
Completed a call in under 2 minutes with a successful outcome
Enrolled a patient that has a copay
Sent an informative letter to a patient
Helped a patient understand CCM who was initially confused
Hit 15 enrollments before the end of the day
Encouraged a struggling teammate
Had a pleasant, chatty patient who enrolled with no issues
Successfully scheduled a callback after a long-winded patient conversation
