(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Turned an objection into an enrollment using a great rebuttal
Enrolled a patient who initially said "not interested" but changed their mind
Shared a success story
Resolve a complex insurance issue
Patient enrolled on second call
Enrolled a patient on a callback
Answered a tricky patient question confidently, earning their trust
Got a bingo
Got 2 enrollments from one call
Got a patient to sign up after a household/family member discussion
Took a quick break to recharge (ex. Stretched, had a snack or cup of tea)
Successfully enrolled a patient who needed a lot of hand-holding
Enrolled a patient with Medicare as their primary insurance
Sent an informative letter to a patient
Successfully scheduled a callback after a long-winded patient conversation
Completed a call in under 2 minutes with a successful outcome
Enrolled a patient who had concerns about sharing personal information
Successfully enrolled a patient after overcoming an objection
Enrolled a patient after explaining a benefit they didn’t know about
Logged in and made first call within 5 minutes of shift start
Patient asked to enroll a family member/caregiver/etc. in the program
Enrolled a patient 70+ years old
Get a shoutout from a teammate
Enrolled a patient who was hesitant at first
Successfully enrolled a difficult or skeptical patient
Landed an enrollment right before your shift ended
Patient enrolled on third call
Patient enrolled on first call
Hit 10 enrollments in one day
Enrolled a patient with no copay
Helped a patient understand CCM who was initially confused
Patient complimented your helpfulness or kindness
Enrolled a patient who had previously been marked ineligible but now qualifies
LVM for a patient then enrolled them later the same day
Had a pleasant, chatty patient who enrolled with no issues
Enrolled a patient that has a copay
Enrolled a patient with a Medicare Advantage plan
Stayed hydrated for a whole shift!
Enrolled two patients back-to-back within 15 minutes
Enrolled a patient under the age of 70
Encouraged a struggling teammate
Share a helpful resource or tip with the team
Hit 12 enrollments in one day
Made over 50 calls in one day
Sent a positive signal
Had a rough start but enrolled 2+ patients in the last hour
Successfully enrolled a patient from an inbound call
Enroll 3+ patients with the same PCP
Hit 15 enrollments before the end of the day
Got 2 enrollments in a row
Reach 2 enrollments before 11 AM
Helped another ES
Enrolled a patient on an inbound call
Completed 7 calls in one hour
Enrolled a patient 80+ years old
Enrolled a patient who was hesitant at first
Spoke with a patient who was in a great mood
Got an enrollment on the first call of the day
Scheduled a callback for a patient who was unsure
Got an enrollment in the first hour of your shift
Closed an enrollment ticket or referral after enrolling the patient
Completed 5 calls in under 15 minutes
Got an immediate “Yes!” from a patient with no objections
Hit 6 enrollments before lunch
Patient agreed to enroll after a personalized approach
A patient said they were happy to be enrolled in the program
