(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Sent a positive signal
Enrolled a patient that has a copay
Enrolled a patient on an inbound call
Successfully enrolled a patient from an inbound call
Got an enrollment in the first hour of your shift
Enrolled a previously declined patient
Enrolled a patient 80+ years old
Completed 5 calls in under 15 minutes
Enrolled a patient who had previously been marked ineligible but now qualifies
Patient complimented your helpfulness or kindness
Landed an enrollment right before your shift ended
Enrolled a patient who was hesitant at first
Enrolled a patient on a callback
Enrolled a patient who had concerns about sharing personal information
Stayed hydrated for a whole shift!
Enrolled a patient with no copay
Share a helpful resource or tip with the team
Hit 15 enrollments before the end of the day
Patient enrolled on first call
Closed an enrollment ticket or referral after enrolling the patient
Hit 12 enrollments in one day
Successfully enrolled a difficult or skeptical patient
Enroll 3+ patients with the same PCP
Enrolled two patients back-to-back within 15 minutes
Spoke with a patient who was in a great mood
Successfully scheduled a callback after a long-winded patient conversation
Enrolled a patient who was hesitant at first
Got an immediate “Yes!” from a patient with no objections
Got a patient to sign up after a household/family member discussion
Turned an objection into an enrollment using a great rebuttal
LVM for a patient then enrolled them later the same day
Patient agreed to enroll after a personalized approach
Got an enrollment on the first call of the day
Logged in and made first call within 5 minutes of shift start
Had a pleasant, chatty patient who enrolled with no issues
Encouraged a struggling teammate
Got a bingo
A patient said they were happy to be enrolled in the program
Hit 20 enrollments in one day.
Took a quick break to recharge (ex. Stretched, had a snack or cup of tea)
Made over 50 calls in one day
Enrolled a patient who initially said "not interested" but changed their mind
Helped a patient understand CCM who was initially confused
Successfully enrolled a patient after overcoming an objection
Patient asked to enroll a family member/caregiver/etc. in the program
Got 2 enrollments from one call
Answered a tricky patient question confidently, earning their trust
Patient enrolled on second call
Sent an informative letter to a patient
Scheduled a callback for a patient who was unsure
Enrolled a patient after explaining a benefit they didn’t know about
Hit 6 enrollments before lunch
Resolve a complex insurance issue
Completed a call in under 2 minutes with a successful outcome
Patient enrolled on third call
Helped another ES
Enrolled a patient under the age of 70
Hit 10 enrollments in one day
Got 2 enrollments in a row
Shared a success story
Enrolled a patient with a Medicare Advantage plan
Completed 7 calls in one hour
Get a shoutout from a teammate
Successfully enrolled a patient who needed a lot of hand-holding
Reach 2 enrollments before 11 AM
Enrolled a patient with Medicare as their primary insurance
Had a rough start but enrolled 2+ patients in the last hour
