(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Logged in and made first call within 5 minutes of shift start
Enroll 3+ patients with the same PCP
Hit 10 enrollments in one day
A patient said they were happy to be enrolled in the program
Got an enrollment on the first call of the day
Enrolled a patient who initially said "not interested" but changed their mind
Patient enrolled on third call
Patient enrolled on first call
Completed 5 calls in under 15 minutes
Successfully enrolled a patient who needed a lot of hand-holding
Stayed hydrated for a whole shift!
Successfully enrolled a patient from an inbound call
Closed an enrollment ticket or referral after enrolling the patient
Patient agreed to enroll after a personalized approach
Turned an objection into an enrollment using a great rebuttal
Enrolled a patient who had concerns about sharing personal information
Enrolled a patient on a callback
Scheduled a callback for a patient who was unsure
Enrolled a patient on an inbound call
Shared a success story
Got a bingo
Answered a tricky patient question confidently, earning their trust
Get a shoutout from a teammate
Enrolled a patient who had previously been marked ineligible but now qualifies
Took a quick break to recharge (ex. Stretched, had a snack or cup of tea)
Sent a positive signal
Patient asked to enroll a family member/caregiver/etc. in the program
Got 2 enrollments from one call
Enrolled a patient with no copay
Got an immediate “Yes!” from a patient with no objections
Enrolled two patients back-to-back within 15 minutes
Enrolled a patient who was hesitant at first
Completed a call in under 2 minutes with a successful outcome
Reach 2 enrollments before 11 AM
Got an enrollment in the first hour of your shift
Successfully enrolled a patient after overcoming an objection
Enrolled a patient with Medicare as their primary insurance
Enrolled a patient after explaining a benefit they didn’t know about
Enrolled a patient under the age of 70
Successfully enrolled a difficult or skeptical patient
Successfully scheduled a callback after a long-winded patient conversation
Helped another ES
Had a rough start but enrolled 2+ patients in the last hour
Spoke with a patient who was in a great mood
Landed an enrollment right before your shift ended
Got a patient to sign up after a household/family member discussion
Had a pleasant, chatty patient who enrolled with no issues
Got 2 enrollments in a row
Made over 50 calls in one day
Enrolled a patient 70+ years old
Sent an informative letter to a patient
Enrolled a patient 80+ years old
LVM for a patient then enrolled them later the same day
Resolve a complex insurance issue
Patient complimented your helpfulness or kindness
Encouraged a struggling teammate
Patient enrolled on second call
Hit 6 enrollments before lunch
Hit 20 enrollments in one day.
Enrolled a patient with a Medicare Advantage plan
Share a helpful resource or tip with the team
Hit 12 enrollments in one day
Hit 15 enrollments before the end of the day
Completed 7 calls in one hour
Enrolled a previously declined patient
Helped a patient understand CCM who was initially confused
