(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Encouraged a struggling teammate
Got 2 enrollments from one call
Got 2 enrollments in a row
Answered a tricky patient question confidently, earning their trust
Reach 2 enrollments before 11 AM
Spoke with a patient who was in a great mood
Got an enrollment in the first hour of your shift
Enrolled a patient who had previously been marked ineligible but now qualifies
Patient asked to enroll a family member/caregiver/etc. in the program
Logged in and made first call within 5 minutes of shift start
Enrolled a previously declined patient
Patient enrolled on third call
Patient agreed to enroll after a personalized approach
Landed an enrollment right before your shift ended
Closed an enrollment ticket or referral after enrolling the patient
Successfully enrolled a patient after overcoming an objection
Successfully scheduled a callback after a long-winded patient conversation
Hit 10 enrollments in one day
LVM for a patient then enrolled them later the same day
Stayed hydrated for a whole shift!
Enrolled a patient on an inbound call
Enrolled a patient under the age of 70
Took a quick break to recharge (ex. Stretched, had a snack or cup of tea)
Patient enrolled on second call
Enrolled two patients back-to-back within 15 minutes
Turned an objection into an enrollment using a great rebuttal
Hit 6 enrollments before lunch
Enrolled a patient who was hesitant at first
Get a shoutout from a teammate
Enrolled a patient 80+ years old
A patient said they were happy to be enrolled in the program
Got an enrollment on the first call of the day
Shared a success story
Enroll 3+ patients with the same PCP
Enrolled a patient with no copay
Successfully enrolled a patient who needed a lot of hand-holding
Enrolled a patient that has a copay
Hit 12 enrollments in one day
Completed 5 calls in under 15 minutes
Sent a positive signal
Enrolled a patient who initially said "not interested" but changed their mind
Hit 15 enrollments before the end of the day
Got a bingo
Enrolled a patient after explaining a benefit they didn’t know about
Had a rough start but enrolled 2+ patients in the last hour
Enrolled a patient on a callback
Had a pleasant, chatty patient who enrolled with no issues
Successfully enrolled a patient from an inbound call
Got a patient to sign up after a household/family member discussion
Patient complimented your helpfulness or kindness
Enrolled a patient 70+ years old
Hit 20 enrollments in one day.
Enrolled a patient with Medicare as their primary insurance
Share a helpful resource or tip with the team
Helped another ES
Successfully enrolled a difficult or skeptical patient
Got an immediate “Yes!” from a patient with no objections
Enrolled a patient who had concerns about sharing personal information
Helped a patient understand CCM who was initially confused
Enrolled a patient with a Medicare Advantage plan
Made over 50 calls in one day
Completed 7 calls in one hour
Resolve a complex insurance issue
Scheduled a callback for a patient who was unsure
Completed a call in under 2 minutes with a successful outcome
