(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
Got 2 enrollments from one call
Helped another ES
Got an enrollment in the first hour of your shift
Made over 50 calls in one day
Sent an informative letter to a patient
Closed an enrollment ticket or referral after enrolling the patient
A patient said they were happy to be enrolled in the program
LVM for a patient then enrolled them later the same day
Turned an objection into an enrollment using a great rebuttal
Stayed hydrated for a whole shift!
Get a shoutout from a teammate
Patient enrolled on third call
Enrolled a patient on an inbound call
Successfully enrolled a patient who needed a lot of hand-holding
Enrolled two patients back-to-back within 15 minutes
Resolve a complex insurance issue
Shared a success story
Completed 7 calls in one hour
Landed an enrollment right before your shift ended
Enrolled a patient with Medicare as their primary insurance
Patient agreed to enroll after a personalized approach
Successfully scheduled a callback after a long-winded patient conversation
Enrolled a patient who was hesitant at first
Logged in and made first call within 5 minutes of shift start
Got 2 enrollments in a row
Got a patient to sign up after a household/family member discussion
Had a pleasant, chatty patient who enrolled with no issues
Successfully enrolled a difficult or skeptical patient
Patient enrolled on second call
Enrolled a patient after explaining a benefit they didn’t know about
Completed 5 calls in under 15 minutes
Helped a patient understand CCM who was initially confused
Patient enrolled on first call
Enrolled a patient on a callback
Enrolled a patient 80+ years old
Enrolled a patient who had concerns about sharing personal information
Got a bingo
Enrolled a patient 70+ years old
Encouraged a struggling teammate
Patient complimented your helpfulness or kindness
Enroll 3+ patients with the same PCP
Successfully enrolled a patient after overcoming an objection
Took a quick break to recharge (ex. Stretched, had a snack or cup of tea)
Enrolled a patient who initially said "not interested" but changed their mind
Hit 6 enrollments before lunch
Had a rough start but enrolled 2+ patients in the last hour
Patient asked to enroll a family member/caregiver/etc. in the program
Hit 12 enrollments in one day
Answered a tricky patient question confidently, earning their trust
Spoke with a patient who was in a great mood
Hit 10 enrollments in one day
Successfully enrolled a patient from an inbound call
Enrolled a patient that has a copay
Enrolled a patient under the age of 70
Enrolled a patient with no copay
Enrolled a patient who was hesitant at first
Hit 20 enrollments in one day.
Reach 2 enrollments before 11 AM
Enrolled a patient who had previously been marked ineligible but now qualifies
Sent a positive signal
Completed a call in under 2 minutes with a successful outcome
Enrolled a previously declined patient
Scheduled a callback for a patient who was unsure
Hit 15 enrollments before the end of the day
Got an immediate “Yes!” from a patient with no objections
