(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Got an enrollment on the first call of the day
Enrolled a patient who had concerns about sharing personal information
Stayed hydrated for a whole shift!
Landed an enrollment right before your shift ended
Got an immediate “Yes!” from a patient with no objections
Successfully scheduled a callback after a long-winded patient conversation
Patient complimented your helpfulness or kindness
Enrolled a patient with a Medicare Advantage plan
Successfully enrolled a patient who needed a lot of hand-holding
Took a quick break to recharge (ex. Stretched, had a snack or cup of tea)
Share a helpful resource or tip with the team
Reach 2 enrollments before 11 AM
A patient said they were happy to be enrolled in the program
Enrolled a patient 80+ years old
Helped another ES
Encouraged a struggling teammate
Enrolled a patient with no copay
Patient enrolled on third call
Patient asked to enroll a family member/caregiver/etc. in the program
Enrolled a patient who had previously been marked ineligible but now qualifies
Enrolled a patient 70+ years old
Completed 5 calls in under 15 minutes
Enrolled a patient on a callback
Enrolled a patient under the age of 70
Successfully enrolled a patient after overcoming an objection
Enrolled a patient who initially said "not interested" but changed their mind
Patient enrolled on first call
Got an enrollment in the first hour of your shift
Patient agreed to enroll after a personalized approach
Spoke with a patient who was in a great mood
Shared a success story
Enrolled a patient that has a copay
Hit 12 enrollments in one day
Got a patient to sign up after a household/family member discussion
Got 2 enrollments in a row
Get a shoutout from a teammate
Successfully enrolled a difficult or skeptical patient
Patient enrolled on second call
Got a bingo
Logged in and made first call within 5 minutes of shift start
Enrolled a patient on an inbound call
Enrolled a patient with Medicare as their primary insurance
Had a pleasant, chatty patient who enrolled with no issues
Answered a tricky patient question confidently, earning their trust
LVM for a patient then enrolled them later the same day
Completed 7 calls in one hour
Hit 10 enrollments in one day
Hit 20 enrollments in one day.
Hit 6 enrollments before lunch
Enrolled a patient after explaining a benefit they didn’t know about
Enroll 3+ patients with the same PCP
Hit 15 enrollments before the end of the day
Scheduled a callback for a patient who was unsure
Enrolled a previously declined patient
Enrolled a patient who was hesitant at first
Resolve a complex insurance issue
Made over 50 calls in one day
Got 2 enrollments from one call
Sent an informative letter to a patient
Sent a positive signal
Closed an enrollment ticket or referral after enrolling the patient
Enrolled a patient who was hesitant at first
Successfully enrolled a patient from an inbound call
Helped a patient understand CCM who was initially confused
Enrolled two patients back-to-back within 15 minutes
Completed a call in under 2 minutes with a successful outcome
Turned an objection into an enrollment using a great rebuttal
Had a rough start but enrolled 2+ patients in the last hour
