(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Enrolled a patient 70+ years old
Had a rough start but enrolled 2+ patients in the last hour
Sent a positive signal
Enrolled a patient with a Medicare Advantage plan
Patient asked to enroll a family member/caregiver/etc. in the program
Hit 15 enrollments before the end of the day
Logged in and made first call within 5 minutes of shift start
Got an enrollment on the first call of the day
Hit 20 enrollments in one day.
Completed 5 calls in under 15 minutes
Enrolled a patient with Medicare as their primary insurance
Enrolled a patient with no copay
Stayed hydrated for a whole shift!
Successfully enrolled a patient who needed a lot of hand-holding
Enrolled a patient who was hesitant at first
A patient said they were happy to be enrolled in the program
Enrolled a patient that has a copay
Enrolled a patient who had concerns about sharing personal information
Scheduled a callback for a patient who was unsure
Successfully scheduled a callback after a long-winded patient conversation
Got 2 enrollments in a row
Enrolled a patient after explaining a benefit they didn’t know about
Reach 2 enrollments before 11 AM
Patient enrolled on second call
LVM for a patient then enrolled them later the same day
Encouraged a struggling teammate
Resolve a complex insurance issue
Hit 12 enrollments in one day
Successfully enrolled a patient after overcoming an objection
Got a patient to sign up after a household/family member discussion
Enrolled a patient under the age of 70
Patient enrolled on third call
Helped a patient understand CCM who was initially confused
Got an enrollment in the first hour of your shift
Share a helpful resource or tip with the team
Get a shoutout from a teammate
Made over 50 calls in one day
Closed an enrollment ticket or referral after enrolling the patient
Shared a success story
Completed 7 calls in one hour
Hit 6 enrollments before lunch
Enrolled two patients back-to-back within 15 minutes
Successfully enrolled a difficult or skeptical patient
Enrolled a patient on an inbound call
Enrolled a patient who initially said "not interested" but changed their mind
Spoke with a patient who was in a great mood
Patient complimented your helpfulness or kindness
Patient agreed to enroll after a personalized approach
Got an immediate “Yes!” from a patient with no objections
Sent an informative letter to a patient
Enrolled a patient who was hesitant at first
Successfully enrolled a patient from an inbound call
Took a quick break to recharge (ex. Stretched, had a snack or cup of tea)
Helped another ES
Landed an enrollment right before your shift ended
Hit 10 enrollments in one day
Had a pleasant, chatty patient who enrolled with no issues
Enrolled a patient 80+ years old
Enrolled a patient on a callback
Completed a call in under 2 minutes with a successful outcome
Enrolled a patient who had previously been marked ineligible but now qualifies
Patient enrolled on first call
Answered a tricky patient question confidently, earning their trust
Turned an objection into an enrollment using a great rebuttal
