ServiceRequestsTransformationMetricsPresentationsProductivitydriverBAUShipProductServiceNowCoreBusinessSystemP1/P2YashRajMajorIncident16x5TicketPrioritizationCOEroot causeeliminationMTTRTowerLeadPatchManagementKPIOn CallScheduleSuccessTicketdrivenSLAsSailPointEDIOptimizeIncidentResolutionAutomationCoreMigrationITSMSupportServicesScopeVoCollectCapacityReportingAccountDeliveryModelServiceRequestsTransformationMetricsPresentationsProductivitydriverBAUShipProductServiceNowCoreBusinessSystemP1/P2YashRajMajorIncident16x5TicketPrioritizationCOEroot causeeliminationMTTRTowerLeadPatchManagementKPIOn CallScheduleSuccessTicketdrivenSLAsSailPointEDIOptimizeIncidentResolutionAutomationCoreMigrationITSMSupportServicesScopeVoCollectCapacityReportingAccountDeliveryModel

Lunch & Learn – Infrastructure Ops Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Service Requests
  2. Transformation
  3. Metrics Presentations
  4. Productivity driver
  5. BAU
  6. Ship Product
  7. Service Now
  8. Core Business System
  9. P1/P2
  10. Yash Raj
  11. Major Incident
  12. 16x5
  13. Ticket Prioritization
  14. COE
  15. root cause elimination
  16. MTTR
  17. Tower Lead
  18. Patch Management
  19. KPI
  20. On Call Schedule
  21. Success
  22. Ticket driven SLAs
  23. SailPoint
  24. EDI
  25. Optimize
  26. Incident Resolution
  27. Automation
  28. Core Migration
  29. ITSM
  30. Support Services Scope
  31. VoCollect
  32. Capacity Reporting
  33. Account Delivery Model