clearedareport200chats30 secondor lessresponsetime weekFull IMPACTchat afterstudent camein with manyquestionsConnectedwith someonein eCornellyou haven'tbeforeSuccessfullycomplete awarmhandoff100inboundcallsleading ina categoryfor mid dayupdate15% or lessbot only aday youwere on chatcompleted5 invoicesconversion2 fullimpactchats in adayEnrolledoverphone5 starchatreview10% fullIMPACTweek3conversionsin a week90% oraboveIMPACTreviewTake a callfrom a teammemberneeding help3 5 starreviews inone week20chats inone dayFullIMPACToninbound50inboundcalls0 missedchats ina week100chats100%inbound daya day youwere oninbound50chatsUnder 10min holdtime in aweekA "thankyou" froma studentFullIMPACTchatclearedareport200chats30 secondor lessresponsetime weekFull IMPACTchat afterstudent camein with manyquestionsConnectedwith someonein eCornellyou haven'tbeforeSuccessfullycomplete awarmhandoff100inboundcallsleading ina categoryfor mid dayupdate15% or lessbot only aday youwere on chatcompleted5 invoicesconversion2 fullimpactchats in adayEnrolledoverphone5 starchatreview10% fullIMPACTweek3conversionsin a week90% oraboveIMPACTreviewTake a callfrom a teammemberneeding help3 5 starreviews inone week20chats inone dayFullIMPACToninbound50inboundcalls0 missedchats ina week100chats100%inbound daya day youwere oninbound50chatsUnder 10min holdtime in aweekA "thankyou" froma studentFullIMPACTchat

End of Fiscal year bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. cleared a report
  2. 200 chats
  3. 30 second or less response time week
  4. Full IMPACT chat after student came in with many questions
  5. Connected with someone in eCornell you haven't before
  6. Successfully complete a warm handoff
  7. 100 inbound calls
  8. leading in a category for mid day update
  9. 15% or less bot only a day you were on chat
  10. completed 5 invoices
  11. conversion
  12. 2 full impact chats in a day
  13. Enrolled over phone
  14. 5 star chat review
  15. 10% full IMPACT week
  16. 3 conversions in a week
  17. 90% or above IMPACT review
  18. Take a call from a team member needing help
  19. 3 5 star reviews in one week
  20. 20 chats in one day
  21. Full IMPACT on inbound
  22. 50 inbound calls
  23. 0 missed chats in a week
  24. 100 chats
  25. 100% inbound day a day you were on inbound
  26. 50 chats
  27. Under 10 min hold time in a week
  28. A "thank you" from a student
  29. Full IMPACT chat