FullIMPACTchat50inboundcallsTake a callfrom a teammemberneeding help20chats inone dayconversion15% or lessbot only aday youwere on chatA "thankyou" froma studentFullIMPACToninbound0 missedchats ina week100chats100%inbound daya day youwere oninboundclearedareport100inboundcalls30 secondor lessresponsetime week3conversionsin a week50chats3 5 starreviews inone weekUnder 10min holdtime in aweek200chatsFull IMPACTchat afterstudent camein with manyquestionsSuccessfullycomplete awarmhandoff2 fullimpactchats in aday5 starchatreviewEnrolledoverphone10% fullIMPACTweekConnectedwith someonein eCornellyou haven'tbefore90% oraboveIMPACTreviewleading ina categoryfor mid dayupdatecompleted5 invoicesFullIMPACTchat50inboundcallsTake a callfrom a teammemberneeding help20chats inone dayconversion15% or lessbot only aday youwere on chatA "thankyou" froma studentFullIMPACToninbound0 missedchats ina week100chats100%inbound daya day youwere oninboundclearedareport100inboundcalls30 secondor lessresponsetime week3conversionsin a week50chats3 5 starreviews inone weekUnder 10min holdtime in aweek200chatsFull IMPACTchat afterstudent camein with manyquestionsSuccessfullycomplete awarmhandoff2 fullimpactchats in aday5 starchatreviewEnrolledoverphone10% fullIMPACTweekConnectedwith someonein eCornellyou haven'tbefore90% oraboveIMPACTreviewleading ina categoryfor mid dayupdatecompleted5 invoices

End of Fiscal year bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Full IMPACT chat
  2. 50 inbound calls
  3. Take a call from a team member needing help
  4. 20 chats in one day
  5. conversion
  6. 15% or less bot only a day you were on chat
  7. A "thank you" from a student
  8. Full IMPACT on inbound
  9. 0 missed chats in a week
  10. 100 chats
  11. 100% inbound day a day you were on inbound
  12. cleared a report
  13. 100 inbound calls
  14. 30 second or less response time week
  15. 3 conversions in a week
  16. 50 chats
  17. 3 5 star reviews in one week
  18. Under 10 min hold time in a week
  19. 200 chats
  20. Full IMPACT chat after student came in with many questions
  21. Successfully complete a warm handoff
  22. 2 full impact chats in a day
  23. 5 star chat review
  24. Enrolled over phone
  25. 10% full IMPACT week
  26. Connected with someone in eCornell you haven't before
  27. 90% or above IMPACT review
  28. leading in a category for mid day update
  29. completed 5 invoices