10% fullIMPACTweekFullIMPACToninbound100inboundcallsTake a callfrom a teammemberneeding help200chatsA "thankyou" froma studentcompleted5 invoices100%inbound daya day youwere oninbound5 starchatreview20chats inone day50inboundcallsFull IMPACTchat afterstudent camein with manyquestions50chatsConnectedwith someonein eCornellyou haven'tbefore0 missedchats ina weekSuccessfullycomplete awarmhandoffFullIMPACTchat90% oraboveIMPACTreview2 fullimpactchats in adayEnrolledoverphoneclearedareportconversion30 secondor lessresponsetime week3conversionsin a week3 5 starreviews inone weekleading ina categoryfor mid dayupdateUnder 10min holdtime in aweek15% or lessbot only aday youwere on chat100chats10% fullIMPACTweekFullIMPACToninbound100inboundcallsTake a callfrom a teammemberneeding help200chatsA "thankyou" froma studentcompleted5 invoices100%inbound daya day youwere oninbound5 starchatreview20chats inone day50inboundcallsFull IMPACTchat afterstudent camein with manyquestions50chatsConnectedwith someonein eCornellyou haven'tbefore0 missedchats ina weekSuccessfullycomplete awarmhandoffFullIMPACTchat90% oraboveIMPACTreview2 fullimpactchats in adayEnrolledoverphoneclearedareportconversion30 secondor lessresponsetime week3conversionsin a week3 5 starreviews inone weekleading ina categoryfor mid dayupdateUnder 10min holdtime in aweek15% or lessbot only aday youwere on chat100chats

End of Fiscal year bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 10% full IMPACT week
  2. Full IMPACT on inbound
  3. 100 inbound calls
  4. Take a call from a team member needing help
  5. 200 chats
  6. A "thank you" from a student
  7. completed 5 invoices
  8. 100% inbound day a day you were on inbound
  9. 5 star chat review
  10. 20 chats in one day
  11. 50 inbound calls
  12. Full IMPACT chat after student came in with many questions
  13. 50 chats
  14. Connected with someone in eCornell you haven't before
  15. 0 missed chats in a week
  16. Successfully complete a warm handoff
  17. Full IMPACT chat
  18. 90% or above IMPACT review
  19. 2 full impact chats in a day
  20. Enrolled over phone
  21. cleared a report
  22. conversion
  23. 30 second or less response time week
  24. 3 conversions in a week
  25. 3 5 star reviews in one week
  26. leading in a category for mid day update
  27. Under 10 min hold time in a week
  28. 15% or less bot only a day you were on chat
  29. 100 chats