10% fullIMPACTweek100%inbound daya day youwere oninboundSuccessfullycomplete awarmhandoff90% oraboveIMPACTreview15% or lessbot only aday youwere on chatA "thankyou" froma student3conversionsin a weekConnectedwith someonein eCornellyou haven'tbefore50inboundcallsUnder 10min holdtime in aweekconversionleading ina categoryfor mid dayupdateFull IMPACTchat afterstudent camein with manyquestionsEnrolledoverphoneFullIMPACToninbound0 missedchats ina week30 secondor lessresponsetime weekTake a callfrom a teammemberneeding help2 fullimpactchats in aday100chats200chatscompleted5 invoices20chats inone day100inboundcallsclearedareport3 5 starreviews inone week5 starchatreview50chatsFullIMPACTchat10% fullIMPACTweek100%inbound daya day youwere oninboundSuccessfullycomplete awarmhandoff90% oraboveIMPACTreview15% or lessbot only aday youwere on chatA "thankyou" froma student3conversionsin a weekConnectedwith someonein eCornellyou haven'tbefore50inboundcallsUnder 10min holdtime in aweekconversionleading ina categoryfor mid dayupdateFull IMPACTchat afterstudent camein with manyquestionsEnrolledoverphoneFullIMPACToninbound0 missedchats ina week30 secondor lessresponsetime weekTake a callfrom a teammemberneeding help2 fullimpactchats in aday100chats200chatscompleted5 invoices20chats inone day100inboundcallsclearedareport3 5 starreviews inone week5 starchatreview50chatsFullIMPACTchat

End of Fiscal year bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 10% full IMPACT week
  2. 100% inbound day a day you were on inbound
  3. Successfully complete a warm handoff
  4. 90% or above IMPACT review
  5. 15% or less bot only a day you were on chat
  6. A "thank you" from a student
  7. 3 conversions in a week
  8. Connected with someone in eCornell you haven't before
  9. 50 inbound calls
  10. Under 10 min hold time in a week
  11. conversion
  12. leading in a category for mid day update
  13. Full IMPACT chat after student came in with many questions
  14. Enrolled over phone
  15. Full IMPACT on inbound
  16. 0 missed chats in a week
  17. 30 second or less response time week
  18. Take a call from a team member needing help
  19. 2 full impact chats in a day
  20. 100 chats
  21. 200 chats
  22. completed 5 invoices
  23. 20 chats in one day
  24. 100 inbound calls
  25. cleared a report
  26. 3 5 star reviews in one week
  27. 5 star chat review
  28. 50 chats
  29. Full IMPACT chat