A "thankyou" froma student20chats inone day100inboundcallsleading ina categoryfor mid dayupdate90% oraboveIMPACTreviewconversionConnectedwith someonein eCornellyou haven'tbeforeUnder 10min holdtime in aweek5 starchatreview100chats30 secondor lessresponsetime weekEnrolledoverphone15% or lessbot only aday youwere on chatFullIMPACTchat0 missedchats ina week50inboundcallsTake a callfrom a teammemberneeding helpFullIMPACToninbound3conversionsin a weekcompleted5 invoices200chatsclearedareport50chats10% fullIMPACTweek2 fullimpactchats in aday3 5 starreviews inone weekFull IMPACTchat afterstudent camein with manyquestions100%inbound daya day youwere oninboundSuccessfullycomplete awarmhandoffA "thankyou" froma student20chats inone day100inboundcallsleading ina categoryfor mid dayupdate90% oraboveIMPACTreviewconversionConnectedwith someonein eCornellyou haven'tbeforeUnder 10min holdtime in aweek5 starchatreview100chats30 secondor lessresponsetime weekEnrolledoverphone15% or lessbot only aday youwere on chatFullIMPACTchat0 missedchats ina week50inboundcallsTake a callfrom a teammemberneeding helpFullIMPACToninbound3conversionsin a weekcompleted5 invoices200chatsclearedareport50chats10% fullIMPACTweek2 fullimpactchats in aday3 5 starreviews inone weekFull IMPACTchat afterstudent camein with manyquestions100%inbound daya day youwere oninboundSuccessfullycomplete awarmhandoff

End of Fiscal year bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A "thank you" from a student
  2. 20 chats in one day
  3. 100 inbound calls
  4. leading in a category for mid day update
  5. 90% or above IMPACT review
  6. conversion
  7. Connected with someone in eCornell you haven't before
  8. Under 10 min hold time in a week
  9. 5 star chat review
  10. 100 chats
  11. 30 second or less response time week
  12. Enrolled over phone
  13. 15% or less bot only a day you were on chat
  14. Full IMPACT chat
  15. 0 missed chats in a week
  16. 50 inbound calls
  17. Take a call from a team member needing help
  18. Full IMPACT on inbound
  19. 3 conversions in a week
  20. completed 5 invoices
  21. 200 chats
  22. cleared a report
  23. 50 chats
  24. 10% full IMPACT week
  25. 2 full impact chats in a day
  26. 3 5 star reviews in one week
  27. Full IMPACT chat after student came in with many questions
  28. 100% inbound day a day you were on inbound
  29. Successfully complete a warm handoff