Connectedwith someonein eCornellyou haven'tbeforeEnrolledoverphoneTake a callfrom a teammemberneeding helpSuccessfullycomplete awarmhandoff30 secondor lessresponsetime weekFullIMPACToninboundFullIMPACTchat200chatsA "thankyou" froma studentFull IMPACTchat afterstudent camein with manyquestions20chats inone dayclearedareportconversion100chats3 5 starreviews inone week5 starchatreviewcompleted5 invoices100%inbound daya day youwere oninbound100inboundcalls15% or lessbot only aday youwere on chat90% oraboveIMPACTreview10% fullIMPACTweek50chatsUnder 10min holdtime in aweek50inboundcalls2 fullimpactchats in aday3conversionsin a weekleading ina categoryfor mid dayupdate0 missedchats ina weekConnectedwith someonein eCornellyou haven'tbeforeEnrolledoverphoneTake a callfrom a teammemberneeding helpSuccessfullycomplete awarmhandoff30 secondor lessresponsetime weekFullIMPACToninboundFullIMPACTchat200chatsA "thankyou" froma studentFull IMPACTchat afterstudent camein with manyquestions20chats inone dayclearedareportconversion100chats3 5 starreviews inone week5 starchatreviewcompleted5 invoices100%inbound daya day youwere oninbound100inboundcalls15% or lessbot only aday youwere on chat90% oraboveIMPACTreview10% fullIMPACTweek50chatsUnder 10min holdtime in aweek50inboundcalls2 fullimpactchats in aday3conversionsin a weekleading ina categoryfor mid dayupdate0 missedchats ina week

End of Fiscal year bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Connected with someone in eCornell you haven't before
  2. Enrolled over phone
  3. Take a call from a team member needing help
  4. Successfully complete a warm handoff
  5. 30 second or less response time week
  6. Full IMPACT on inbound
  7. Full IMPACT chat
  8. 200 chats
  9. A "thank you" from a student
  10. Full IMPACT chat after student came in with many questions
  11. 20 chats in one day
  12. cleared a report
  13. conversion
  14. 100 chats
  15. 3 5 star reviews in one week
  16. 5 star chat review
  17. completed 5 invoices
  18. 100% inbound day a day you were on inbound
  19. 100 inbound calls
  20. 15% or less bot only a day you were on chat
  21. 90% or above IMPACT review
  22. 10% full IMPACT week
  23. 50 chats
  24. Under 10 min hold time in a week
  25. 50 inbound calls
  26. 2 full impact chats in a day
  27. 3 conversions in a week
  28. leading in a category for mid day update
  29. 0 missed chats in a week