0 missedchats ina weekConnectedwith someonein eCornellyou haven'tbeforeFullIMPACTchat50inboundcallsFullIMPACToninboundA "thankyou" froma student90% oraboveIMPACTreview10% fullIMPACTweek15% or lessbot only aday youwere on chat3conversionsin a weekSuccessfullycomplete awarmhandoff100%inbound daya day youwere oninboundconversionleading ina categoryfor mid dayupdate5 starchatreviewEnrolledoverphonecompleted5 invoicesclearedareport3 5 starreviews inone week2 fullimpactchats in aday100inboundcallsTake a callfrom a teammemberneeding helpFull IMPACTchat afterstudent camein with manyquestions20chats inone day30 secondor lessresponsetime week200chats100chats50chatsUnder 10min holdtime in aweek0 missedchats ina weekConnectedwith someonein eCornellyou haven'tbeforeFullIMPACTchat50inboundcallsFullIMPACToninboundA "thankyou" froma student90% oraboveIMPACTreview10% fullIMPACTweek15% or lessbot only aday youwere on chat3conversionsin a weekSuccessfullycomplete awarmhandoff100%inbound daya day youwere oninboundconversionleading ina categoryfor mid dayupdate5 starchatreviewEnrolledoverphonecompleted5 invoicesclearedareport3 5 starreviews inone week2 fullimpactchats in aday100inboundcallsTake a callfrom a teammemberneeding helpFull IMPACTchat afterstudent camein with manyquestions20chats inone day30 secondor lessresponsetime week200chats100chats50chatsUnder 10min holdtime in aweek

End of Fiscal year bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 0 missed chats in a week
  2. Connected with someone in eCornell you haven't before
  3. Full IMPACT chat
  4. 50 inbound calls
  5. Full IMPACT on inbound
  6. A "thank you" from a student
  7. 90% or above IMPACT review
  8. 10% full IMPACT week
  9. 15% or less bot only a day you were on chat
  10. 3 conversions in a week
  11. Successfully complete a warm handoff
  12. 100% inbound day a day you were on inbound
  13. conversion
  14. leading in a category for mid day update
  15. 5 star chat review
  16. Enrolled over phone
  17. completed 5 invoices
  18. cleared a report
  19. 3 5 star reviews in one week
  20. 2 full impact chats in a day
  21. 100 inbound calls
  22. Take a call from a team member needing help
  23. Full IMPACT chat after student came in with many questions
  24. 20 chats in one day
  25. 30 second or less response time week
  26. 200 chats
  27. 100 chats
  28. 50 chats
  29. Under 10 min hold time in a week