(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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A "thank you" from a student
20 chats in one day
100 inbound calls
leading in a category for mid day update
90% or above IMPACT review
conversion
Connected with someone in eCornell you haven't before
Under 10 min hold time in a week
5 star chat review
100 chats
30 second or less response time week
Enrolled over phone
15% or less bot only a day you were on chat
Full IMPACT chat
0 missed chats in a week
50 inbound calls
Take a call from a team member needing help
Full IMPACT on inbound
3 conversions in a week
completed 5 invoices
200 chats
cleared a report
50 chats
10% full IMPACT week
2 full impact chats in a day
3 5 star reviews in one week
Full IMPACT chat after student came in with many questions
