FullIMPACToninbound10% fullIMPACTweekclearedareport3 5 starreviews inone weekcompleted5 invoicesFull IMPACTchat afterstudent camein with manyquestions5 starchatreview30 secondor lessresponsetime weekA "thankyou" froma studentconversion50inboundcallsFullIMPACTchat100chatsConnectedwith someonein eCornellyou haven'tbefore50chats0 missedchats ina week100%inbound daya day youwere oninboundEnrolledoverphone15% or lessbot only aday youwere on chat2 fullimpactchats in adayTake a callfrom a teammemberneeding help90% oraboveIMPACTreviewUnder 10min holdtime in aweek3conversionsin a week200chats100inboundcalls20chats inone dayleading ina categoryfor mid dayupdateSuccessfullycomplete awarmhandoffFullIMPACToninbound10% fullIMPACTweekclearedareport3 5 starreviews inone weekcompleted5 invoicesFull IMPACTchat afterstudent camein with manyquestions5 starchatreview30 secondor lessresponsetime weekA "thankyou" froma studentconversion50inboundcallsFullIMPACTchat100chatsConnectedwith someonein eCornellyou haven'tbefore50chats0 missedchats ina week100%inbound daya day youwere oninboundEnrolledoverphone15% or lessbot only aday youwere on chat2 fullimpactchats in adayTake a callfrom a teammemberneeding help90% oraboveIMPACTreviewUnder 10min holdtime in aweek3conversionsin a week200chats100inboundcalls20chats inone dayleading ina categoryfor mid dayupdateSuccessfullycomplete awarmhandoff

End of Fiscal year bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Full IMPACT on inbound
  2. 10% full IMPACT week
  3. cleared a report
  4. 3 5 star reviews in one week
  5. completed 5 invoices
  6. Full IMPACT chat after student came in with many questions
  7. 5 star chat review
  8. 30 second or less response time week
  9. A "thank you" from a student
  10. conversion
  11. 50 inbound calls
  12. Full IMPACT chat
  13. 100 chats
  14. Connected with someone in eCornell you haven't before
  15. 50 chats
  16. 0 missed chats in a week
  17. 100% inbound day a day you were on inbound
  18. Enrolled over phone
  19. 15% or less bot only a day you were on chat
  20. 2 full impact chats in a day
  21. Take a call from a team member needing help
  22. 90% or above IMPACT review
  23. Under 10 min hold time in a week
  24. 3 conversions in a week
  25. 200 chats
  26. 100 inbound calls
  27. 20 chats in one day
  28. leading in a category for mid day update
  29. Successfully complete a warm handoff