conversionEnrolledoverphone0 missedchats ina week30 secondor lessresponsetime week2 fullimpactchats in adaySuccessfullycomplete awarmhandoffclearedareportUnder 10min holdtime in aweekleading ina categoryfor mid dayupdate15% or lessbot only aday youwere on chat50inboundcallsTake a callfrom a teammemberneeding helpFull IMPACTchat afterstudent camein with manyquestions50chats100%inbound daya day youwere oninboundConnectedwith someonein eCornellyou haven'tbeforeFullIMPACTchat5 starchatreview90% oraboveIMPACTreviewFullIMPACToninbound100chats200chats100inboundcallscompleted5 invoices10% fullIMPACTweek3conversionsin a weekA "thankyou" froma student3 5 starreviews inone week20chats inone dayconversionEnrolledoverphone0 missedchats ina week30 secondor lessresponsetime week2 fullimpactchats in adaySuccessfullycomplete awarmhandoffclearedareportUnder 10min holdtime in aweekleading ina categoryfor mid dayupdate15% or lessbot only aday youwere on chat50inboundcallsTake a callfrom a teammemberneeding helpFull IMPACTchat afterstudent camein with manyquestions50chats100%inbound daya day youwere oninboundConnectedwith someonein eCornellyou haven'tbeforeFullIMPACTchat5 starchatreview90% oraboveIMPACTreviewFullIMPACToninbound100chats200chats100inboundcallscompleted5 invoices10% fullIMPACTweek3conversionsin a weekA "thankyou" froma student3 5 starreviews inone week20chats inone day

End of Fiscal year bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. conversion
  2. Enrolled over phone
  3. 0 missed chats in a week
  4. 30 second or less response time week
  5. 2 full impact chats in a day
  6. Successfully complete a warm handoff
  7. cleared a report
  8. Under 10 min hold time in a week
  9. leading in a category for mid day update
  10. 15% or less bot only a day you were on chat
  11. 50 inbound calls
  12. Take a call from a team member needing help
  13. Full IMPACT chat after student came in with many questions
  14. 50 chats
  15. 100% inbound day a day you were on inbound
  16. Connected with someone in eCornell you haven't before
  17. Full IMPACT chat
  18. 5 star chat review
  19. 90% or above IMPACT review
  20. Full IMPACT on inbound
  21. 100 chats
  22. 200 chats
  23. 100 inbound calls
  24. completed 5 invoices
  25. 10% full IMPACT week
  26. 3 conversions in a week
  27. A "thank you" from a student
  28. 3 5 star reviews in one week
  29. 20 chats in one day