(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Compares us to another shop
Waiter for non-routine maintenance
Can't fit in their car cuz of seat placement
Demands coverage through warranty but won't authorize diagnostic
Forgets something in car after it's parked
Shows up without an appt thinking we are quick service
Upset their warranty is expired
Unrelated to past repair comeback
No appt. Expects asap
Expects a loaner-didnt book one
Asks for a discount/deal
Smelly car
Booked in for oil change- adds multiple lines
Customer can't find their car in the lot
Vague description, but wants quote
Says we can keep vehicle all day, but calls asking for it to be done early
Wants a free oil change
Comes in for wrong appt time
"I don't give 5 star reviews"
Googled warranty or a recall and thinks it applies to them
