(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Demands coverage through warranty but won't authorize diagnostic
Compares us to another shop
Upset their warranty is expired
"I don't give 5 star reviews"
Unrelated to past repair comeback
Can't fit in their car cuz of seat placement
Shows up without an appt thinking we are quick service
Smelly car
Wants a free oil change
Forgets something in car after it's parked
Customer can't find their car in the lot
"Can I talk to a mechanic?"
Expects a loaner-didnt book one
Vague description, but wants quote
"My sales rep told me..."
"I didn't know I had to pay a deductible"
Comes in for wrong appt time
Says we can keep vehicle all day, but calls asking for it to be done early
Approves diag but complains about the price
Asks for a discount/deal
Booked in for oil change- adds multiple lines
No appt. Expects asap
Waiter for non-routine maintenance
Googled warranty or a recall and thinks it applies to them
