Smellycar"My salesrep toldme..."Comparesus toanothershopSays we cankeep vehicle allday, but callsasking for it tobe done earlyBooked infor oilchange-addsmultiple linesCustomercan't findtheir carin the lotNo appt.ExpectsasapGoogledwarranty or arecall andthinks it appliesto themComes infor wrongappt timeWaiter fornon-routinemaintenance"Can I talkto amechanic?"Vaguedescription,but wantsquoteShows upwithout anappt thinkingwe are quickserviceUnrelatedto pastrepaircomebackExpects aloaner-didnt bookone"I didn'tknow I hadto pay adeductible""I don'tgive 5 starreviews"Demandscoveragethroughwarranty butwon't authorizediagnosticUpsettheirwarrantyis expiredApprovesdiag butcomplainsabout thepriceWants afree oilchangeCan't fit intheir carcuz of seatplacementAsks for adiscount/dealForgetssomethingin car afterit's parkedSmellycar"My salesrep toldme..."Comparesus toanothershopSays we cankeep vehicle allday, but callsasking for it tobe done earlyBooked infor oilchange-addsmultiple linesCustomercan't findtheir carin the lotNo appt.ExpectsasapGoogledwarranty or arecall andthinks it appliesto themComes infor wrongappt timeWaiter fornon-routinemaintenance"Can I talkto amechanic?"Vaguedescription,but wantsquoteShows upwithout anappt thinkingwe are quickserviceUnrelatedto pastrepaircomebackExpects aloaner-didnt bookone"I didn'tknow I hadto pay adeductible""I don'tgive 5 starreviews"Demandscoveragethroughwarranty butwon't authorizediagnosticUpsettheirwarrantyis expiredApprovesdiag butcomplainsabout thepriceWants afree oilchangeCan't fit intheir carcuz of seatplacementAsks for adiscount/dealForgetssomethingin car afterit's parked

Service Advisor Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Smelly car
  2. "My sales rep told me..."
  3. Compares us to another shop
  4. Says we can keep vehicle all day, but calls asking for it to be done early
  5. Booked in for oil change- adds multiple lines
  6. Customer can't find their car in the lot
  7. No appt. Expects asap
  8. Googled warranty or a recall and thinks it applies to them
  9. Comes in for wrong appt time
  10. Waiter for non-routine maintenance
  11. "Can I talk to a mechanic?"
  12. Vague description, but wants quote
  13. Shows up without an appt thinking we are quick service
  14. Unrelated to past repair comeback
  15. Expects a loaner-didnt book one
  16. "I didn't know I had to pay a deductible"
  17. "I don't give 5 star reviews"
  18. Demands coverage through warranty but won't authorize diagnostic
  19. Upset their warranty is expired
  20. Approves diag but complains about the price
  21. Wants a free oil change
  22. Can't fit in their car cuz of seat placement
  23. Asks for a discount/deal
  24. Forgets something in car after it's parked