Unrelatedto pastrepaircomebackCan't fit intheir carcuz of seatplacementVaguedescription,but wantsquoteSmellycarWaiter fornon-routinemaintenanceExpects aloaner-didnt bookoneComes infor wrongappt timeUpsettheirwarrantyis expiredWants afree oilchangeBooked infor oilchange-addsmultiple linesGoogledwarranty or arecall andthinks it appliesto themShows upwithout anappt thinkingwe are quickserviceApprovesdiag butcomplainsabout thepriceNo appt.Expectsasap"I don'tgive 5 starreviews""I didn'tknow I hadto pay adeductible"Demandscoveragethroughwarranty butwon't authorizediagnosticComparesus toanothershopForgetssomethingin car afterit's parked"Can I talkto amechanic?"Asks for adiscount/dealSays we cankeep vehicle allday, but callsasking for it tobe done earlyCustomercan't findtheir carin the lot"My salesrep toldme..."Unrelatedto pastrepaircomebackCan't fit intheir carcuz of seatplacementVaguedescription,but wantsquoteSmellycarWaiter fornon-routinemaintenanceExpects aloaner-didnt bookoneComes infor wrongappt timeUpsettheirwarrantyis expiredWants afree oilchangeBooked infor oilchange-addsmultiple linesGoogledwarranty or arecall andthinks it appliesto themShows upwithout anappt thinkingwe are quickserviceApprovesdiag butcomplainsabout thepriceNo appt.Expectsasap"I don'tgive 5 starreviews""I didn'tknow I hadto pay adeductible"Demandscoveragethroughwarranty butwon't authorizediagnosticComparesus toanothershopForgetssomethingin car afterit's parked"Can I talkto amechanic?"Asks for adiscount/dealSays we cankeep vehicle allday, but callsasking for it tobe done earlyCustomercan't findtheir carin the lot"My salesrep toldme..."

Service Advisor Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Unrelated to past repair comeback
  2. Can't fit in their car cuz of seat placement
  3. Vague description, but wants quote
  4. Smelly car
  5. Waiter for non-routine maintenance
  6. Expects a loaner-didnt book one
  7. Comes in for wrong appt time
  8. Upset their warranty is expired
  9. Wants a free oil change
  10. Booked in for oil change- adds multiple lines
  11. Googled warranty or a recall and thinks it applies to them
  12. Shows up without an appt thinking we are quick service
  13. Approves diag but complains about the price
  14. No appt. Expects asap
  15. "I don't give 5 star reviews"
  16. "I didn't know I had to pay a deductible"
  17. Demands coverage through warranty but won't authorize diagnostic
  18. Compares us to another shop
  19. Forgets something in car after it's parked
  20. "Can I talk to a mechanic?"
  21. Asks for a discount/deal
  22. Says we can keep vehicle all day, but calls asking for it to be done early
  23. Customer can't find their car in the lot
  24. "My sales rep told me..."