(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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No appt. Expects asap
Compares us to another shop
Expects a loaner-didnt book one
Comes in for wrong appt time
Upset their warranty is expired
"I didn't know I had to pay a deductible"
Can't fit in their car cuz of seat placement
Booked in for oil change- adds multiple lines
Forgets something in car after it's parked
"Can I talk to a mechanic?"
Customer can't find their car in the lot
Googled warranty or a recall and thinks it applies to them
Waiter for non-routine maintenance
Vague description, but wants quote
Asks for a discount/deal
Says we can keep vehicle all day, but calls asking for it to be done early
"My sales rep told me..."
Approves diag but complains about the price
Shows up without an appt thinking we are quick service
Smelly car
Unrelated to past repair comeback
Demands coverage through warranty but won't authorize diagnostic
