(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer can't find their car in the lot
Googled warranty or a recall and thinks it applies to them
No appt. Expects asap
Says we can keep vehicle all day, but calls asking for it to be done early
Expects a loaner-didnt book one
"I didn't know I had to pay a deductible"
Smelly car
Comes in for wrong appt time
Wants a free oil change
Booked in for oil change- adds multiple lines
Forgets something in car after it's parked
Unrelated to past repair comeback
"Can I talk to a mechanic?"
Compares us to another shop
Asks for a discount/deal
Demands coverage through warranty but won't authorize diagnostic
Vague description, but wants quote
"I don't give 5 star reviews"
Shows up without an appt thinking we are quick service
