(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Approves diag but complains about the price
Vague description, but wants quote
Shows up without an appt thinking we are quick service
Upset their warranty is expired
Comes in for wrong appt time
Says we can keep vehicle all day, but calls asking for it to be done early
"I didn't know I had to pay a deductible"
Smelly car
Customer can't find their car in the lot
Asks for a discount/deal
"Can I talk to a mechanic?"
Forgets something in car after it's parked
Wants a free oil change
Booked in for oil change- adds multiple lines
Expects a loaner-didnt book one
Waiter for non-routine maintenance
Googled warranty or a recall and thinks it applies to them
Compares us to another shop
Unrelated to past repair comeback
"I don't give 5 star reviews"
No appt. Expects asap
Can't fit in their car cuz of seat placement
"My sales rep told me..."
Demands coverage through warranty but won't authorize diagnostic
