No appt.Expectsasap"I don'tgive 5 starreviews"Waiter fornon-routinemaintenanceSmellycarAsks for adiscount/dealUpsettheirwarrantyis expired"I didn'tknow I hadto pay adeductible"Shows upwithout anappt thinkingwe are quickserviceCan't fit intheir carcuz of seatplacementBooked infor oilchange-addsmultiple linesComes infor wrongappt timeUnrelatedto pastrepaircomebackSays we cankeep vehicle allday, but callsasking for it tobe done earlyVaguedescription,but wantsquoteExpects aloaner-didnt bookoneComparesus toanothershopCustomercan't findtheir carin the lotApprovesdiag butcomplainsabout thepriceWants afree oilchange"Can I talkto amechanic?"Googledwarranty or arecall andthinks it appliesto themForgetssomethingin car afterit's parkedDemandscoveragethroughwarranty butwon't authorizediagnostic"My salesrep toldme..."No appt.Expectsasap"I don'tgive 5 starreviews"Waiter fornon-routinemaintenanceSmellycarAsks for adiscount/dealUpsettheirwarrantyis expired"I didn'tknow I hadto pay adeductible"Shows upwithout anappt thinkingwe are quickserviceCan't fit intheir carcuz of seatplacementBooked infor oilchange-addsmultiple linesComes infor wrongappt timeUnrelatedto pastrepaircomebackSays we cankeep vehicle allday, but callsasking for it tobe done earlyVaguedescription,but wantsquoteExpects aloaner-didnt bookoneComparesus toanothershopCustomercan't findtheir carin the lotApprovesdiag butcomplainsabout thepriceWants afree oilchange"Can I talkto amechanic?"Googledwarranty or arecall andthinks it appliesto themForgetssomethingin car afterit's parkedDemandscoveragethroughwarranty butwon't authorizediagnostic"My salesrep toldme..."

Service Advisor Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No appt. Expects asap
  2. "I don't give 5 star reviews"
  3. Waiter for non-routine maintenance
  4. Smelly car
  5. Asks for a discount/deal
  6. Upset their warranty is expired
  7. "I didn't know I had to pay a deductible"
  8. Shows up without an appt thinking we are quick service
  9. Can't fit in their car cuz of seat placement
  10. Booked in for oil change- adds multiple lines
  11. Comes in for wrong appt time
  12. Unrelated to past repair comeback
  13. Says we can keep vehicle all day, but calls asking for it to be done early
  14. Vague description, but wants quote
  15. Expects a loaner-didnt book one
  16. Compares us to another shop
  17. Customer can't find their car in the lot
  18. Approves diag but complains about the price
  19. Wants a free oil change
  20. "Can I talk to a mechanic?"
  21. Googled warranty or a recall and thinks it applies to them
  22. Forgets something in car after it's parked
  23. Demands coverage through warranty but won't authorize diagnostic
  24. "My sales rep told me..."