(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer can't find their car in the lot
Unrelated to past repair comeback
Comes in for wrong appt time
Approves diag but complains about the price
Demands coverage through warranty but won't authorize diagnostic
Googled warranty or a recall and thinks it applies to them
Booked in for oil change- adds multiple lines
Upset their warranty is expired
Expects a loaner-didnt book one
"I didn't know I had to pay a deductible"
"I don't give 5 star reviews"
Vague description, but wants quote
Wants a free oil change
Can't fit in their car cuz of seat placement
"My sales rep told me..."
Smelly car
Forgets something in car after it's parked
Waiter for non-routine maintenance
"Can I talk to a mechanic?"
Compares us to another shop
No appt. Expects asap
Asks for a discount/deal
Says we can keep vehicle all day, but calls asking for it to be done early
Shows up without an appt thinking we are quick service
