(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Comes in for wrong appt time
Smelly car
Googled warranty or a recall and thinks it applies to them
Expects a loaner-didnt book one
Compares us to another shop
Can't fit in their car cuz of seat placement
Approves diag but complains about the price
Customer can't find their car in the lot
Demands coverage through warranty but won't authorize diagnostic
Says we can keep vehicle all day, but calls asking for it to be done early
Booked in for oil change- adds multiple lines
Forgets something in car after it's parked
Unrelated to past repair comeback
"Can I talk to a mechanic?"
"My sales rep told me..."
"I didn't know I had to pay a deductible"
Shows up without an appt thinking we are quick service
