"I don'tgive 5 starreviews"Googledwarranty or arecall andthinks it appliesto themUnrelatedto pastrepaircomebackForgetssomethingin car afterit's parkedCustomercan't findtheir carin the lotShows upwithout anappt thinkingwe are quickserviceComparesus toanothershopSays we cankeep vehicle allday, but callsasking for it tobe done early"I didn'tknow I hadto pay adeductible"Demandscoveragethroughwarranty butwon't authorizediagnosticCan't fit intheir carcuz of seatplacementBooked infor oilchange-addsmultiple linesWaiter fornon-routinemaintenanceWants afree oilchangeComes infor wrongappt timeApprovesdiag butcomplainsabout thepriceVaguedescription,but wantsquoteSmellycar"My salesrep toldme..."No appt.ExpectsasapUpsettheirwarrantyis expiredExpects aloaner-didnt bookone"Can I talkto amechanic?"Asks for adiscount/deal"I don'tgive 5 starreviews"Googledwarranty or arecall andthinks it appliesto themUnrelatedto pastrepaircomebackForgetssomethingin car afterit's parkedCustomercan't findtheir carin the lotShows upwithout anappt thinkingwe are quickserviceComparesus toanothershopSays we cankeep vehicle allday, but callsasking for it tobe done early"I didn'tknow I hadto pay adeductible"Demandscoveragethroughwarranty butwon't authorizediagnosticCan't fit intheir carcuz of seatplacementBooked infor oilchange-addsmultiple linesWaiter fornon-routinemaintenanceWants afree oilchangeComes infor wrongappt timeApprovesdiag butcomplainsabout thepriceVaguedescription,but wantsquoteSmellycar"My salesrep toldme..."No appt.ExpectsasapUpsettheirwarrantyis expiredExpects aloaner-didnt bookone"Can I talkto amechanic?"Asks for adiscount/deal

Service Advisor Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I don't give 5 star reviews"
  2. Googled warranty or a recall and thinks it applies to them
  3. Unrelated to past repair comeback
  4. Forgets something in car after it's parked
  5. Customer can't find their car in the lot
  6. Shows up without an appt thinking we are quick service
  7. Compares us to another shop
  8. Says we can keep vehicle all day, but calls asking for it to be done early
  9. "I didn't know I had to pay a deductible"
  10. Demands coverage through warranty but won't authorize diagnostic
  11. Can't fit in their car cuz of seat placement
  12. Booked in for oil change- adds multiple lines
  13. Waiter for non-routine maintenance
  14. Wants a free oil change
  15. Comes in for wrong appt time
  16. Approves diag but complains about the price
  17. Vague description, but wants quote
  18. Smelly car
  19. "My sales rep told me..."
  20. No appt. Expects asap
  21. Upset their warranty is expired
  22. Expects a loaner-didnt book one
  23. "Can I talk to a mechanic?"
  24. Asks for a discount/deal