(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Unrelated to past repair comeback
Can't fit in their car cuz of seat placement
Compares us to another shop
No appt. Expects asap
Demands coverage through warranty but won't authorize diagnostic
Says we can keep vehicle all day, but calls asking for it to be done early
Smelly car
Approves diag but complains about the price
Upset their warranty is expired
Waiter for non-routine maintenance
Forgets something in car after it's parked
"I didn't know I had to pay a deductible"
Wants a free oil change
Booked in for oil change- adds multiple lines
Vague description, but wants quote
Customer can't find their car in the lot
"Can I talk to a mechanic?"
Shows up without an appt thinking we are quick service
Asks for a discount/deal
Expects a loaner-didnt book one
Comes in for wrong appt time
"I don't give 5 star reviews"
"My sales rep told me..."
Googled warranty or a recall and thinks it applies to them
