"I don'tgive 5 starreviews"No appt.ExpectsasapForgetssomethingin car afterit's parkedVaguedescription,but wantsquoteDemandscoveragethroughwarranty butwon't authorizediagnosticSays we cankeep vehicle allday, but callsasking for it tobe done earlySmellycarWants afree oilchangeBooked infor oilchange-addsmultiple linesWaiter fornon-routinemaintenanceShows upwithout anappt thinkingwe are quickserviceApprovesdiag butcomplainsabout theprice"I didn'tknow I hadto pay adeductible"Googledwarranty or arecall andthinks it appliesto themExpects aloaner-didnt bookoneUpsettheirwarrantyis expiredComparesus toanothershopAsks for adiscount/dealComes infor wrongappt timeCustomercan't findtheir carin the lot"My salesrep toldme..."Unrelatedto pastrepaircomebackCan't fit intheir carcuz of seatplacement"Can I talkto amechanic?""I don'tgive 5 starreviews"No appt.ExpectsasapForgetssomethingin car afterit's parkedVaguedescription,but wantsquoteDemandscoveragethroughwarranty butwon't authorizediagnosticSays we cankeep vehicle allday, but callsasking for it tobe done earlySmellycarWants afree oilchangeBooked infor oilchange-addsmultiple linesWaiter fornon-routinemaintenanceShows upwithout anappt thinkingwe are quickserviceApprovesdiag butcomplainsabout theprice"I didn'tknow I hadto pay adeductible"Googledwarranty or arecall andthinks it appliesto themExpects aloaner-didnt bookoneUpsettheirwarrantyis expiredComparesus toanothershopAsks for adiscount/dealComes infor wrongappt timeCustomercan't findtheir carin the lot"My salesrep toldme..."Unrelatedto pastrepaircomebackCan't fit intheir carcuz of seatplacement"Can I talkto amechanic?"

Service Advisor Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I don't give 5 star reviews"
  2. No appt. Expects asap
  3. Forgets something in car after it's parked
  4. Vague description, but wants quote
  5. Demands coverage through warranty but won't authorize diagnostic
  6. Says we can keep vehicle all day, but calls asking for it to be done early
  7. Smelly car
  8. Wants a free oil change
  9. Booked in for oil change- adds multiple lines
  10. Waiter for non-routine maintenance
  11. Shows up without an appt thinking we are quick service
  12. Approves diag but complains about the price
  13. "I didn't know I had to pay a deductible"
  14. Googled warranty or a recall and thinks it applies to them
  15. Expects a loaner-didnt book one
  16. Upset their warranty is expired
  17. Compares us to another shop
  18. Asks for a discount/deal
  19. Comes in for wrong appt time
  20. Customer can't find their car in the lot
  21. "My sales rep told me..."
  22. Unrelated to past repair comeback
  23. Can't fit in their car cuz of seat placement
  24. "Can I talk to a mechanic?"