spot clean 2+ spills immediately sanitize all menus & table numbers sweep & check bathrooms at least once check in with guests after 2 mins of receiving food (does it taste okay? can you grab some them anything?) sticker a whole box of lids don’t get behind on trays a single time all shift finish fridge cleaning task & have manager sign off on it ask to take dine in trays from guest tables restock & regularly fix/clean the QC cooler keep all floor mats debris free your entire shift asking for help with long lines (3+ guests) greet guests the CSC way within 30 seconds of seeing them ask a returning guest how their last visit was reset & restock FOH cake & cookie counter (menus , cookies, cakes, rice krispie) ask every customer for loyalty account or phone number clean all trash areas / take out trash upsell a drink, cake, cookies, trio, etc., to every guest sweep (vacuum if 0 guests) the dining room & under tables regularly ask 10+ guests to fill out the survey on the receipt keep personal items out of sight & in csc dress code (drinks, coats, jewelry, etc.) reset and wipe every table down within 2 minutes of guest departure ask if guest wants crispy bacon or brown sugar & pecans on toppings keep doors and windows fingerprint free ensure drink station & cabinets are not sticky, restocked and clean. spot clean 2+ spills immediately sanitize all menus & table numbers sweep & check bathrooms at least once check in with guests after 2 mins of receiving food (does it taste okay? can you grab some them anything?) sticker a whole box of lids don’t get behind on trays a single time all shift finish fridge cleaning task & have manager sign off on it ask to take dine in trays from guest tables restock & regularly fix/clean the QC cooler keep all floor mats debris free your entire shift asking for help with long lines (3+ guests) greet guests the CSC way within 30 seconds of seeing them ask a returning guest how their last visit was reset & restock FOH cake & cookie counter (menus , cookies, cakes, rice krispie) ask every customer for loyalty account or phone number clean all trash areas / take out trash upsell a drink, cake, cookies, trio, etc., to every guest sweep (vacuum if 0 guests) the dining room & under tables regularly ask 10+ guests to fill out the survey on the receipt keep personal items out of sight & in csc dress code (drinks, coats, jewelry, etc.) reset and wipe every table down within 2 minutes of guest departure ask if guest wants crispy bacon or brown sugar & pecans on toppings keep doors and windows fingerprint free ensure drink station & cabinets are not sticky, restocked and clean.
(Print)
spot clean 2+ spills immediately
sanitize all menus & table numbers
sweep & check bathrooms at least once
check in with guests after 2 mins of receiving food (does it taste okay? can you grab some them anything?)
sticker a whole box of lids
don’t get behind on trays a single time all shift
finish fridge cleaning task & have manager sign off on it
ask to take dine in trays from guest tables
restock & regularly fix/clean the QC cooler
keep all floor mats debris free your entire shift
asking for help with long lines (3+ guests)
greet guests the CSC way within 30 seconds of seeing them
ask a returning guest how their last visit was
reset & restock FOH cake & cookie counter (menus , cookies, cakes, rice krispie)
ask every customer for loyalty account or phone number
clean all trash areas / take out trash
upsell a drink, cake, cookies, trio, etc., to every guest
sweep (vacuum if 0 guests) the dining room & under tables regularly
ask 10+ guests to fill out the survey on the receipt
keep personal items out of sight & in csc dress code (drinks, coats, jewelry, etc.)
reset and wipe every table down within 2 minutes of guest departure
ask if guest wants crispy bacon or brown sugar & pecans on toppings
keep doors and windows fingerprint free
ensure drink station & cabinets are not sticky, restocked and clean.
