keep personal items out of sight & in csc dress code (drinks, coats, jewelry, etc.) restock & regularly fix/clean the QC cooler greet guests the CSC way within 30 seconds of seeing them sanitize all menus & table numbers upsell a drink, cake, cookies, trio, etc., to every guest ask 10+ guests to fill out the survey on the receipt ask if guest wants crispy bacon or brown sugar & pecans on toppings ask a returning guest how their last visit was finish fridge cleaning task & have manager sign off on it sweep & check bathrooms at least once ask to take dine in trays from guest tables reset & restock FOH cake & cookie counter (menus , cookies, cakes, rice krispie) keep all floor mats debris free your entire shift spot clean 2+ spills immediately sticker a whole box of lids asking for help with long lines (3+ guests) ask every customer for loyalty account or phone number reset and wipe every table down within 2 minutes of guest departure don’t get behind on trays a single time all shift clean all trash areas / take out trash ensure drink station & cabinets are not sticky, restocked and clean. sweep (vacuum if 0 guests) the dining room & under tables regularly keep doors and windows fingerprint free check in with guests after 2 mins of receiving food (does it taste okay? can you grab some them anything?) keep personal items out of sight & in csc dress code (drinks, coats, jewelry, etc.) restock & regularly fix/clean the QC cooler greet guests the CSC way within 30 seconds of seeing them sanitize all menus & table numbers upsell a drink, cake, cookies, trio, etc., to every guest ask 10+ guests to fill out the survey on the receipt ask if guest wants crispy bacon or brown sugar & pecans on toppings ask a returning guest how their last visit was finish fridge cleaning task & have manager sign off on it sweep & check bathrooms at least once ask to take dine in trays from guest tables reset & restock FOH cake & cookie counter (menus , cookies, cakes, rice krispie) keep all floor mats debris free your entire shift spot clean 2+ spills immediately sticker a whole box of lids asking for help with long lines (3+ guests) ask every customer for loyalty account or phone number reset and wipe every table down within 2 minutes of guest departure don’t get behind on trays a single time all shift clean all trash areas / take out trash ensure drink station & cabinets are not sticky, restocked and clean. sweep (vacuum if 0 guests) the dining room & under tables regularly keep doors and windows fingerprint free check in with guests after 2 mins of receiving food (does it taste okay? can you grab some them anything?)
(Print)
keep personal items out of sight & in csc dress code (drinks, coats, jewelry, etc.)
restock & regularly fix/clean the QC cooler
greet guests the CSC way within 30 seconds of seeing them
sanitize all menus & table numbers
upsell a drink, cake, cookies, trio, etc., to every guest
ask 10+ guests to fill out the survey on the receipt
ask if guest wants crispy bacon or brown sugar & pecans on toppings
ask a returning guest how their last visit was
finish fridge cleaning task & have manager sign off on it
sweep & check bathrooms at least once
ask to take dine in trays from guest tables
reset & restock FOH cake & cookie counter (menus , cookies, cakes, rice krispie)
keep all floor mats debris free your entire shift
spot clean 2+ spills immediately
sticker a whole box of lids
asking for help with long lines (3+ guests)
ask every customer for loyalty account or phone number
reset and wipe every table down within 2 minutes of guest departure
don’t get behind on trays a single time all shift
clean all trash areas / take out trash
ensure drink station & cabinets are not sticky, restocked and clean.
sweep (vacuum if 0 guests) the dining room & under tables regularly
keep doors and windows fingerprint free
check in with guests after 2 mins of receiving food (does it taste okay? can you grab some them anything?)
