Poweroutageat officeEE can’tlog intochart toget resultsEE nolongeremployedEE wantsto knowwhat’s inthe swabCalldroppedEEExposedat a partyEE doesn’tunderstandtest resultsSpecimencollectormust be inthebathroomTestedpositive, notvaccinatedand nowexposedEE wantsa secondcovid testEEincorrectlyrouted tocall centerExposedat a familyreunionPhoneneeds tobe resetEE ExposedbygrandmotherEEcompletedan athome testEEs badgedisabled,trying to goto workEE askingaboutquarantinepayEE hassymptomsafterquarantineFinishedquarantineand nowself-reportingpositiveCaller hasALL of thesymptomsEEExposedby uncleHR callingfor testresultsEE saysnever got acall back toreturn toworkEEExposedbyhusbandEEExposedat adinnerFaxmachinecallingEE callingdue totransportationissuesFirealarmat officeCovidexemptincorrectEE can’tget intouch withmedicalEE callingfor testresultsSpecimencollector notansweringphoneCan’tfind ID intrackerEEExposedby wifeEE wants toknow howlong testresults takeEE Senthome bysupervisorSelf –testnegativeEEExposedby auntInternetoutageat officeQuarantineending andexposedagainTraveltestingEE was toldto call bysupervisor,doesn’t knowwhySecond 20dayquarantinein a rowPasswordreset intrackerEE calling infor their dailycall toabsenteelineEE NeedstestingrescheduledEECalling forreturn towork dateComputerfrozenEE callingbecausecannot contactSpecimencollectorEEExposedto brotherEE lostlooking fordirections fortestinglocationLate totestingappointmentSelf – test– awaitingresultsEEsphonenumber isincorrectEERequestslatest testingappointmentEE calling tostate date ofquarantineincorrectEEExposedby bestfriendMedicalcalling fortestresultsEEsVoicemail fullNursereferralfor testingEE goingto gettested ontheir ownEE wantsto knowwhat kindof testEE Can’tget intouch withmedicalEE can’tget intouch withsupervisorEEExposedby childEE askingquestionsabout shorttermdisabilityEE reportingpositive,calling fromthe hospitalEE was goingto get testedon his own,now calling toget scheduledComputerrestartingEE doesn’tknow whatsymptomsthey haveEE doesn’twant toprovidevaccinationstatusEE Self-testpositiveEE can’trememberwhensymptomsstartedComputerupgradingEE MissedtestingappointmentFast busywhenmakingoutboundcallExposedby co-workerEE statesmedicalhasn’t calledthem toreturn to workEE saysmedicaldoesn’t havetest resultsEE Phonenumberincorrectin trackerEEExposedbygrandfatherTrackerdownSymptomsagain afternegativetestEEExposedby cousinEEExposedto sisterEE needsdisabilitycarriersnumberEEExposedby fiancéPoweroutageat officeEE can’tlog intochart toget resultsEE nolongeremployedEE wantsto knowwhat’s inthe swabCalldroppedEEExposedat a partyEE doesn’tunderstandtest resultsSpecimencollectormust be inthebathroomTestedpositive, notvaccinatedand nowexposedEE wantsa secondcovid testEEincorrectlyrouted tocall centerExposedat a familyreunionPhoneneeds tobe resetEE ExposedbygrandmotherEEcompletedan athome testEEs badgedisabled,trying to goto workEE askingaboutquarantinepayEE hassymptomsafterquarantineFinishedquarantineand nowself-reportingpositiveCaller hasALL of thesymptomsEEExposedby uncleHR callingfor testresultsEE saysnever got acall back toreturn toworkEEExposedbyhusbandEEExposedat adinnerFaxmachinecallingEE callingdue totransportationissuesFirealarmat officeCovidexemptincorrectEE can’tget intouch withmedicalEE callingfor testresultsSpecimencollector notansweringphoneCan’tfind ID intrackerEEExposedby wifeEE wants toknow howlong testresults takeEE Senthome bysupervisorSelf –testnegativeEEExposedby auntInternetoutageat officeQuarantineending andexposedagainTraveltestingEE was toldto call bysupervisor,doesn’t knowwhySecond 20dayquarantinein a rowPasswordreset intrackerEE calling infor their dailycall toabsenteelineEE NeedstestingrescheduledEECalling forreturn towork dateComputerfrozenEE callingbecausecannot contactSpecimencollectorEEExposedto brotherEE lostlooking fordirections fortestinglocationLate totestingappointmentSelf – test– awaitingresultsEEsphonenumber isincorrectEERequestslatest testingappointmentEE calling tostate date ofquarantineincorrectEEExposedby bestfriendMedicalcalling fortestresultsEEsVoicemail fullNursereferralfor testingEE goingto gettested ontheir ownEE wantsto knowwhat kindof testEE Can’tget intouch withmedicalEE can’tget intouch withsupervisorEEExposedby childEE askingquestionsabout shorttermdisabilityEE reportingpositive,calling fromthe hospitalEE was goingto get testedon his own,now calling toget scheduledComputerrestartingEE doesn’tknow whatsymptomsthey haveEE doesn’twant toprovidevaccinationstatusEE Self-testpositiveEE can’trememberwhensymptomsstartedComputerupgradingEE MissedtestingappointmentFast busywhenmakingoutboundcallExposedby co-workerEE statesmedicalhasn’t calledthem toreturn to workEE saysmedicaldoesn’t havetest resultsEE Phonenumberincorrectin trackerEEExposedbygrandfatherTrackerdownSymptomsagain afternegativetestEEExposedby cousinEEExposedto sisterEE needsdisabilitycarriersnumberEEExposedby fiancé

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Power outage at office
  2. EE can’t log into chart to get results
  3. EE no longer employed
  4. EE wants to know what’s in the swab
  5. Call dropped
  6. EE Exposed at a party
  7. EE doesn’t understand test results
  8. Specimen collector must be in the bathroom
  9. Tested positive, not vaccinated and now exposed
  10. EE wants a second covid test
  11. EE incorrectly routed to call center
  12. Exposed at a family reunion
  13. Phone needs to be reset
  14. EE Exposed by grandmother
  15. EE completed an at home test
  16. EEs badge disabled, trying to go to work
  17. EE asking about quarantine pay
  18. EE has symptoms after quarantine
  19. Finished quarantine and now self-reporting positive
  20. Caller has ALL of the symptoms
  21. EE Exposed by uncle
  22. HR calling for test results
  23. EE says never got a call back to return to work
  24. EE Exposed by husband
  25. EE Exposed at a dinner
  26. Fax machine calling
  27. EE calling due to transportation issues
  28. Fire alarm at office
  29. Covid exempt incorrect
  30. EE can’t get in touch with medical
  31. EE calling for test results
  32. Specimen collector not answering phone
  33. Can’t find ID in tracker
  34. EE Exposed by wife
  35. EE wants to know how long test results take
  36. EE Sent home by supervisor
  37. Self – test negative
  38. EE Exposed by aunt
  39. Internet outage at office
  40. Quarantine ending and exposed again
  41. Travel testing
  42. EE was told to call by supervisor, doesn’t know why
  43. Second 20 day quarantine in a row
  44. Password reset in tracker
  45. EE calling in for their daily call to absentee line
  46. EE Needs testing rescheduled
  47. EE Calling for return to work date
  48. Computer frozen
  49. EE calling because cannot contact Specimen collector
  50. EE Exposed to brother
  51. EE lost looking for directions for testing location
  52. Late to testing appointment
  53. Self – test – awaiting results
  54. EEs phone number is incorrect
  55. EE Requests latest testing appointment
  56. EE calling to state date of quarantine incorrect
  57. EE Exposed by best friend
  58. Medical calling for test results
  59. EEs Voice mail full
  60. Nurse referral for testing
  61. EE going to get tested on their own
  62. EE wants to know what kind of test
  63. EE Can’t get in touch with medical
  64. EE can’t get in touch with supervisor
  65. EE Exposed by child
  66. EE asking questions about short term disability
  67. EE reporting positive, calling from the hospital
  68. EE was going to get tested on his own, now calling to get scheduled
  69. Computer restarting
  70. EE doesn’t know what symptoms they have
  71. EE doesn’t want to provide vaccination status
  72. EE Self-test positive
  73. EE can’t remember when symptoms started
  74. Computer upgrading
  75. EE Missed testing appointment
  76. Fast busy when making outbound call
  77. Exposed by co-worker
  78. EE states medical hasn’t called them to return to work
  79. EE says medical doesn’t have test results
  80. EE Phone number incorrect in tracker
  81. EE Exposed by grandfather
  82. Tracker down
  83. Symptoms again after negative test
  84. EE Exposed by cousin
  85. EE Exposed to sister
  86. EE needs disability carriers number
  87. EE Exposed by fiancé