PositiveAttitude5 KeyMomentsTeamworkA.C.T.ModelExceptionalCustomerServiceBeverageRoutineOrderRoutineProblemSolvingActiveListeningL.A.T.T.E.ModelCommunicationSkillsHandoffRoutineAttentionto detailStressManagementFreeSpaceUsingSCEMMPositiveAttitude5 KeyMomentsTeamworkA.C.T.ModelExceptionalCustomerServiceBeverageRoutineOrderRoutineProblemSolvingActiveListeningL.A.T.T.E.ModelCommunicationSkillsHandoffRoutineAttentionto detailStressManagementFreeSpaceUsingSCEMM

Soft Skills & Routines - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Positive Attitude
  2. 5 Key Moments
  3. Teamwork
  4. A.C.T. Model
  5. Exceptional Customer Service
  6. Beverage Routine
  7. Order Routine
  8. Problem Solving
  9. Active Listening
  10. L.A.T.T.E. Model
  11. Communication Skills
  12. Hand off Routine
  13. Attention to detail
  14. Stress Management
  15. Free Space
  16. Using SCEMM