UsingSCEMML.A.T.T.E.ModelExceptionalCustomerServiceFreeSpaceStressManagementOrderRoutineA.C.T.ModelAttentionto detailHandoffRoutineCommunicationSkillsBeverageRoutineTeamwork5 KeyMomentsPositiveAttitudeProblemSolvingActiveListeningUsingSCEMML.A.T.T.E.ModelExceptionalCustomerServiceFreeSpaceStressManagementOrderRoutineA.C.T.ModelAttentionto detailHandoffRoutineCommunicationSkillsBeverageRoutineTeamwork5 KeyMomentsPositiveAttitudeProblemSolvingActiveListening

Soft Skills & Routines - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Using SCEMM
  2. L.A.T.T.E. Model
  3. Exceptional Customer Service
  4. Free Space
  5. Stress Management
  6. Order Routine
  7. A.C.T. Model
  8. Attention to detail
  9. Hand off Routine
  10. Communication Skills
  11. Beverage Routine
  12. Teamwork
  13. 5 Key Moments
  14. Positive Attitude
  15. Problem Solving
  16. Active Listening