TeamworkAttentionto detail5 KeyMomentsProblemSolvingActiveListeningFreeSpacePositiveAttitudeStressManagementOrderRoutineL.A.T.T.E.ModelHandoffRoutineBeverageRoutineExceptionalCustomerServiceA.C.T.ModelCommunicationSkillsUsingSCEMMTeamworkAttentionto detail5 KeyMomentsProblemSolvingActiveListeningFreeSpacePositiveAttitudeStressManagementOrderRoutineL.A.T.T.E.ModelHandoffRoutineBeverageRoutineExceptionalCustomerServiceA.C.T.ModelCommunicationSkillsUsingSCEMM

Soft Skills & Routines - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Teamwork
  2. Attention to detail
  3. 5 Key Moments
  4. Problem Solving
  5. Active Listening
  6. Free Space
  7. Positive Attitude
  8. Stress Management
  9. Order Routine
  10. L.A.T.T.E. Model
  11. Hand off Routine
  12. Beverage Routine
  13. Exceptional Customer Service
  14. A.C.T. Model
  15. Communication Skills
  16. Using SCEMM