FreeSpaceA.C.T.ModelHandoffRoutinePositiveAttitudeStressManagementTeamworkActiveListeningL.A.T.T.E.ModelCommunicationSkills5 KeyMomentsUsingSCEMMOrderRoutineAttentionto detailBeverageRoutineProblemSolvingExceptionalCustomerServiceFreeSpaceA.C.T.ModelHandoffRoutinePositiveAttitudeStressManagementTeamworkActiveListeningL.A.T.T.E.ModelCommunicationSkills5 KeyMomentsUsingSCEMMOrderRoutineAttentionto detailBeverageRoutineProblemSolvingExceptionalCustomerService

Soft Skills & Routines - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free Space
  2. A.C.T. Model
  3. Hand off Routine
  4. Positive Attitude
  5. Stress Management
  6. Teamwork
  7. Active Listening
  8. L.A.T.T.E. Model
  9. Communication Skills
  10. 5 Key Moments
  11. Using SCEMM
  12. Order Routine
  13. Attention to detail
  14. Beverage Routine
  15. Problem Solving
  16. Exceptional Customer Service