StressManagementActiveListeningProblemSolvingCommunicationSkillsFreeSpaceHandoffRoutineExceptionalCustomerServiceA.C.T.ModelUsingSCEMMAttentionto detailOrderRoutineL.A.T.T.E.ModelTeamwork5 KeyMomentsBeverageRoutinePositiveAttitudeStressManagementActiveListeningProblemSolvingCommunicationSkillsFreeSpaceHandoffRoutineExceptionalCustomerServiceA.C.T.ModelUsingSCEMMAttentionto detailOrderRoutineL.A.T.T.E.ModelTeamwork5 KeyMomentsBeverageRoutinePositiveAttitude

Soft Skills & Routines - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Stress Management
  2. Active Listening
  3. Problem Solving
  4. Communication Skills
  5. Free Space
  6. Hand off Routine
  7. Exceptional Customer Service
  8. A.C.T. Model
  9. Using SCEMM
  10. Attention to detail
  11. Order Routine
  12. L.A.T.T.E. Model
  13. Teamwork
  14. 5 Key Moments
  15. Beverage Routine
  16. Positive Attitude