Get a hold of acustomer whorequested acall back laterin the day.Add anew debitcardAverage 20calls perhour overthe course ofa week.Collect$2000 withinthe first 3hours of yourshift.Negotiate andsuccessfullyreceive asettlementpayment.Collect thebalance in fullin 1 paymenton a chargedoff account.Secure a 10%payment toprevent anaccount fromcharging off within7 days of thecharge off date.Secure apayment byovercominga refusal topaySet up apayment planon a legacysalary financeaccount.Set up apaymentplan on acharged offaccount.Set up apayment planon RLOCaccount with asame day firstpayment.Set up apayment planon an outboundcall for anRLOC accountHelp yourcolleague - Set upa secured ptparrangement foran account not inyour responsibilityReceiveunsolicitedpositivefeedback froma customer.Set up apaymentplan on aTerm LoanSet up apayment planon an outboundJumpstartAccountSecure apayoffpayment onan RLOCloan.Perfectattendance(nounplannedoccurrences)Successfullyprocess asame daydebit paymentover $500.00Successfullyprocess asame daydebit paymentover $1000.00Achieve $CollectedGoalHandleover 115calls in asingle day.Average 20tickets perhour overthe course ofa weekSecure anarrangementdoing a 2ndTalk Off foranotherassociateGet a hold of acustomer whorequested acall back laterin the day.Add anew debitcardAverage 20calls perhour overthe course ofa week.Collect$2000 withinthe first 3hours of yourshift.Negotiate andsuccessfullyreceive asettlementpayment.Collect thebalance in fullin 1 paymenton a chargedoff account.Secure a 10%payment toprevent anaccount fromcharging off within7 days of thecharge off date.Secure apayment byovercominga refusal topaySet up apayment planon a legacysalary financeaccount.Set up apaymentplan on acharged offaccount.Set up apayment planon RLOCaccount with asame day firstpayment.Set up apayment planon an outboundcall for anRLOC accountHelp yourcolleague - Set upa secured ptparrangement foran account not inyour responsibilityReceiveunsolicitedpositivefeedback froma customer.Set up apaymentplan on aTerm LoanSet up apayment planon an outboundJumpstartAccountSecure apayoffpayment onan RLOCloan.Perfectattendance(nounplannedoccurrences)Successfullyprocess asame daydebit paymentover $500.00Successfullyprocess asame daydebit paymentover $1000.00Achieve $CollectedGoalHandleover 115calls in asingle day.Average 20tickets perhour overthe course ofa weekSecure anarrangementdoing a 2ndTalk Off foranotherassociate

Collections Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get a hold of a customer who requested a call back later in the day.
  2. Add a new debit card
  3. Average 20 calls per hour over the course of a week.
  4. Collect $2000 within the first 3 hours of your shift.
  5. Negotiate and successfully receive a settlement payment.
  6. Collect the balance in full in 1 payment on a charged off account.
  7. Secure a 10% payment to prevent an account from charging off within 7 days of the charge off date.
  8. Secure a payment by overcoming a refusal to pay
  9. Set up a payment plan on a legacy salary finance account.
  10. Set up a payment plan on a charged off account.
  11. Set up a payment plan on RLOC account with a same day first payment.
  12. Set up a payment plan on an outbound call for an RLOC account
  13. Help your colleague - Set up a secured ptp arrangement for an account not in your responsibility
  14. Receive unsolicited positive feedback from a customer.
  15. Set up a payment plan on a Term Loan
  16. Set up a payment plan on an outbound Jumpstart Account
  17. Secure a payoff payment on an RLOC loan.
  18. Perfect attendance (no unplanned occurrences)
  19. Successfully process a same day debit payment over $500.00
  20. Successfully process a same day debit payment over $1000.00
  21. Achieve $ Collected Goal
  22. Handle over 115 calls in a single day.
  23. Average 20 tickets per hour over the course of a week
  24. Secure an arrangement doing a 2nd Talk Off for another associate