You had tocontact RCMSR#______- ______You havesuccessfullymanaged to doSTSSR#______ -______ Member'sphone numberdoes not existSR#______-______ QC in shopcardSR#______- ______De-escaladed acallSR#______- ______Key RA foran exchangeSR#______- ______Wrong emailaddress onfileSR#______- ______Yousubmitted aclaim formSR#______-______ Set a 24hrsfollow upSR#______- ______You had tochange themember'sphone numberSR#______ -______Memberrequested tocancel theirorderSR#______ -______ You had to tellthe MDO tosubmit the webformSR#______-______ Membersmailbox isfullSR#______- ______Key RA fora refundSR#______- ______Street namethat startswith "D"SR#______- ______SubmittedBUI formSR#______- ______Memberrequestedcomp forinconvenienceSR#______ -______ Members lastname startwith "W"SR#______ -______It was notnecessary to betransferred toT2, FCRSR#______ -______You had tosend a CATto the MDOSR#______-______ T1 agenttransferred tothe wrong T2queueSR#______ -______You neededto use as400SR#______-______ Closed acaseSR#______- ______AddressverificationSR#______- ______You reachmembersvoicemailSR#______-______ Membersphone numberstarting with"405"SR#______ -______You markedthe memberas VIP in HJSR#______ -______Member withthe firstname BrianSR#______- ______Flip over SRto T2Appliance.SR#______-______ Memberrequested tospeak with asupervisorSR#______ -______ Member asked toschedule for aspecific day that wedo not have availableSR#______ - ______Memberfrom from TXSR#______- ______Can you callme later?SR#______- ______Total ordervalue was morethan $3000SR#______-______You had tocontact RCMSR#______- ______You havesuccessfullymanaged to doSTSSR#______ -______ Member'sphone numberdoes not existSR#______-______ QC in shopcardSR#______- ______De-escaladed acallSR#______- ______Key RA foran exchangeSR#______- ______Wrong emailaddress onfileSR#______- ______Yousubmitted aclaim formSR#______-______ Set a 24hrsfollow upSR#______- ______You had tochange themember'sphone numberSR#______ -______Memberrequested tocancel theirorderSR#______ -______ You had to tellthe MDO tosubmit the webformSR#______-______ Membersmailbox isfullSR#______- ______Key RA fora refundSR#______- ______Street namethat startswith "D"SR#______- ______SubmittedBUI formSR#______- ______Memberrequestedcomp forinconvenienceSR#______ -______ Members lastname startwith "W"SR#______ -______It was notnecessary to betransferred toT2, FCRSR#______ -______You had tosend a CATto the MDOSR#______-______ T1 agenttransferred tothe wrong T2queueSR#______ -______You neededto use as400SR#______-______ Closed acaseSR#______- ______AddressverificationSR#______- ______You reachmembersvoicemailSR#______-______ Membersphone numberstarting with"405"SR#______ -______You markedthe memberas VIP in HJSR#______ -______Member withthe firstname BrianSR#______- ______Flip over SRto T2Appliance.SR#______-______ Memberrequested tospeak with asupervisorSR#______ -______ Member asked toschedule for aspecific day that wedo not have availableSR#______ - ______Memberfrom from TXSR#______- ______Can you callme later?SR#______- ______Total ordervalue was morethan $3000SR#______-______

Offline Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You had to contact RCM SR#______ - ______
  2. You have successfully managed to do STS SR#______ - ______
  3. Member's phone number does not exist SR#______ -______
  4. QC in shop card SR#______ - ______
  5. De-escaladed a call SR#______ - ______
  6. Key RA for an exchange SR#______ - ______
  7. Wrong email address on file SR#______ - ______
  8. You submitted a claim form SR#______ -______
  9. Set a 24hrs follow up SR#______ - ______
  10. You had to change the member's phone number SR#______ - ______
  11. Member requested to cancel their order SR#______ - ______
  12. You had to tell the MDO to submit the web form SR#______ -______
  13. Members mailbox is full SR#______ - ______
  14. Key RA for a refund SR#______ - ______
  15. Street name that starts with "D" SR#______ - ______
  16. Submitted BUI form SR#______ - ______
  17. Member requested comp for inconvenience SR#______ - ______
  18. Members last name start with "W" SR#______ - ______
  19. It was not necessary to be transferred to T2, FCR SR#______ - ______
  20. You had to send a CAT to the MDO SR#______ -______
  21. T1 agent transferred to the wrong T2 queue SR#______ - ______
  22. You needed to use as400 SR#______ -______
  23. Closed a case SR#______ - ______
  24. Address verification SR#______ - ______
  25. You reach members voicemail SR#______ -______
  26. Members phone number starting with "405" SR#______ - ______
  27. You marked the member as VIP in HJ SR#______ - ______
  28. Member with the first name Brian SR#______ - ______
  29. Flip over SR to T2 Appliance. SR#______ -______
  30. Member requested to speak with a supervisor SR#______ - ______
  31. Member asked to schedule for a specific day that we do not have available SR#______ - ______
  32. Member from from TX SR#______ - ______
  33. Can you call me later? SR#______ - ______
  34. Total order value was more than $3000 SR#______ -______