You markedthe memberas VIP in HJSR#______ -______Closed acaseSR#______- ______QC in shopcardSR#______- ______Member withthe firstname BrianSR#______- ______Membersmailbox isfullSR#______- ______You reachmembersvoicemailSR#______-______ Member'sphone numberdoes not existSR#______-______ Yousubmitted aclaim formSR#______-______ Members lastname startwith "W"SR#______ -______De-escaladed acallSR#______- ______You neededto use as400SR#______-______ You had tochange themember'sphone numberSR#______ -______Membersphone numberstarting with"405"SR#______ -______Total ordervalue was morethan $3000SR#______-______AddressverificationSR#______- ______Flip over SRto T2Appliance.SR#______-______ Key RA fora refundSR#______- ______Memberrequested tospeak with asupervisorSR#______ -______You had tosend a CATto the MDOSR#______-______ Wrong emailaddress onfileSR#______- ______Memberfrom from TXSR#______- ______You had tocontact RCMSR#______- ______Key RA foran exchangeSR#______- ______It was notnecessary to betransferred toT2, FCRSR#______ -______ Member asked toschedule for aspecific day that wedo not have availableSR#______ - ______Street namethat startswith "D"SR#______- ______You had to tellthe MDO tosubmit the webformSR#______-______ T1 agenttransferred tothe wrong T2queueSR#______ -______Can you callme later?SR#______- ______Memberrequested tocancel theirorderSR#______ -______ SubmittedBUI formSR#______- ______You havesuccessfullymanaged to doSTSSR#______ -______ Set a 24hrsfollow upSR#______- ______Memberrequestedcomp forinconvenienceSR#______ -______ You markedthe memberas VIP in HJSR#______ -______Closed acaseSR#______- ______QC in shopcardSR#______- ______Member withthe firstname BrianSR#______- ______Membersmailbox isfullSR#______- ______You reachmembersvoicemailSR#______-______ Member'sphone numberdoes not existSR#______-______ Yousubmitted aclaim formSR#______-______ Members lastname startwith "W"SR#______ -______De-escaladed acallSR#______- ______You neededto use as400SR#______-______ You had tochange themember'sphone numberSR#______ -______Membersphone numberstarting with"405"SR#______ -______Total ordervalue was morethan $3000SR#______-______AddressverificationSR#______- ______Flip over SRto T2Appliance.SR#______-______ Key RA fora refundSR#______- ______Memberrequested tospeak with asupervisorSR#______ -______You had tosend a CATto the MDOSR#______-______ Wrong emailaddress onfileSR#______- ______Memberfrom from TXSR#______- ______You had tocontact RCMSR#______- ______Key RA foran exchangeSR#______- ______It was notnecessary to betransferred toT2, FCRSR#______ -______ Member asked toschedule for aspecific day that wedo not have availableSR#______ - ______Street namethat startswith "D"SR#______- ______You had to tellthe MDO tosubmit the webformSR#______-______ T1 agenttransferred tothe wrong T2queueSR#______ -______Can you callme later?SR#______- ______Memberrequested tocancel theirorderSR#______ -______ SubmittedBUI formSR#______- ______You havesuccessfullymanaged to doSTSSR#______ -______ Set a 24hrsfollow upSR#______- ______Memberrequestedcomp forinconvenienceSR#______ -______ 

Offline Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You marked the member as VIP in HJ SR#______ - ______
  2. Closed a case SR#______ - ______
  3. QC in shop card SR#______ - ______
  4. Member with the first name Brian SR#______ - ______
  5. Members mailbox is full SR#______ - ______
  6. You reach members voicemail SR#______ -______
  7. Member's phone number does not exist SR#______ -______
  8. You submitted a claim form SR#______ -______
  9. Members last name start with "W" SR#______ - ______
  10. De-escaladed a call SR#______ - ______
  11. You needed to use as400 SR#______ -______
  12. You had to change the member's phone number SR#______ - ______
  13. Members phone number starting with "405" SR#______ - ______
  14. Total order value was more than $3000 SR#______ -______
  15. Address verification SR#______ - ______
  16. Flip over SR to T2 Appliance. SR#______ -______
  17. Key RA for a refund SR#______ - ______
  18. Member requested to speak with a supervisor SR#______ - ______
  19. You had to send a CAT to the MDO SR#______ -______
  20. Wrong email address on file SR#______ - ______
  21. Member from from TX SR#______ - ______
  22. You had to contact RCM SR#______ - ______
  23. Key RA for an exchange SR#______ - ______
  24. It was not necessary to be transferred to T2, FCR SR#______ - ______
  25. Member asked to schedule for a specific day that we do not have available SR#______ - ______
  26. Street name that starts with "D" SR#______ - ______
  27. You had to tell the MDO to submit the web form SR#______ -______
  28. T1 agent transferred to the wrong T2 queue SR#______ - ______
  29. Can you call me later? SR#______ - ______
  30. Member requested to cancel their order SR#______ - ______
  31. Submitted BUI form SR#______ - ______
  32. You have successfully managed to do STS SR#______ - ______
  33. Set a 24hrs follow up SR#______ - ______
  34. Member requested comp for inconvenience SR#______ - ______