Member withthe firstname BrianSR#______- ______You havesuccessfullymanaged to doSTSSR#______ -______ De-escaladed acallSR#______- ______Wrong emailaddress onfileSR#______- ______AddressverificationSR#______- ______Total ordervalue was morethan $3000SR#______-______Yousubmitted aclaim formSR#______-______ Memberrequested tocancel theirorderSR#______ -______ You had tochange themember'sphone numberSR#______ -______Key RA fora refundSR#______- ______You markedthe memberas VIP in HJSR#______ -______SubmittedBUI formSR#______- ______Memberrequested tospeak with asupervisorSR#______ -______It was notnecessary to betransferred toT2, FCRSR#______ -______ Member asked toschedule for aspecific day that wedo not have availableSR#______ - ______Memberfrom from TXSR#______- ______Set a 24hrsfollow upSR#______- ______Flip over SRto T2Appliance.SR#______-______ QC in shopcardSR#______- ______You had tocontact RCMSR#______- ______Member'sphone numberdoes not existSR#______-______ Membersmailbox isfullSR#______- ______Membersphone numberstarting with"405"SR#______ -______Key RA foran exchangeSR#______- ______You had to tellthe MDO tosubmit the webformSR#______-______ T1 agenttransferred tothe wrong T2queueSR#______ -______You reachmembersvoicemailSR#______-______ Street namethat startswith "D"SR#______- ______Members lastname startwith "W"SR#______ -______Can you callme later?SR#______- ______You neededto use as400SR#______-______ Memberrequestedcomp forinconvenienceSR#______ -______ You had tosend a CATto the MDOSR#______-______ Closed acaseSR#______- ______Member withthe firstname BrianSR#______- ______You havesuccessfullymanaged to doSTSSR#______ -______ De-escaladed acallSR#______- ______Wrong emailaddress onfileSR#______- ______AddressverificationSR#______- ______Total ordervalue was morethan $3000SR#______-______Yousubmitted aclaim formSR#______-______ Memberrequested tocancel theirorderSR#______ -______ You had tochange themember'sphone numberSR#______ -______Key RA fora refundSR#______- ______You markedthe memberas VIP in HJSR#______ -______SubmittedBUI formSR#______- ______Memberrequested tospeak with asupervisorSR#______ -______It was notnecessary to betransferred toT2, FCRSR#______ -______ Member asked toschedule for aspecific day that wedo not have availableSR#______ - ______Memberfrom from TXSR#______- ______Set a 24hrsfollow upSR#______- ______Flip over SRto T2Appliance.SR#______-______ QC in shopcardSR#______- ______You had tocontact RCMSR#______- ______Member'sphone numberdoes not existSR#______-______ Membersmailbox isfullSR#______- ______Membersphone numberstarting with"405"SR#______ -______Key RA foran exchangeSR#______- ______You had to tellthe MDO tosubmit the webformSR#______-______ T1 agenttransferred tothe wrong T2queueSR#______ -______You reachmembersvoicemailSR#______-______ Street namethat startswith "D"SR#______- ______Members lastname startwith "W"SR#______ -______Can you callme later?SR#______- ______You neededto use as400SR#______-______ Memberrequestedcomp forinconvenienceSR#______ -______ You had tosend a CATto the MDOSR#______-______ Closed acaseSR#______- ______

Offline Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member with the first name Brian SR#______ - ______
  2. You have successfully managed to do STS SR#______ - ______
  3. De-escaladed a call SR#______ - ______
  4. Wrong email address on file SR#______ - ______
  5. Address verification SR#______ - ______
  6. Total order value was more than $3000 SR#______ -______
  7. You submitted a claim form SR#______ -______
  8. Member requested to cancel their order SR#______ - ______
  9. You had to change the member's phone number SR#______ - ______
  10. Key RA for a refund SR#______ - ______
  11. You marked the member as VIP in HJ SR#______ - ______
  12. Submitted BUI form SR#______ - ______
  13. Member requested to speak with a supervisor SR#______ - ______
  14. It was not necessary to be transferred to T2, FCR SR#______ - ______
  15. Member asked to schedule for a specific day that we do not have available SR#______ - ______
  16. Member from from TX SR#______ - ______
  17. Set a 24hrs follow up SR#______ - ______
  18. Flip over SR to T2 Appliance. SR#______ -______
  19. QC in shop card SR#______ - ______
  20. You had to contact RCM SR#______ - ______
  21. Member's phone number does not exist SR#______ -______
  22. Members mailbox is full SR#______ - ______
  23. Members phone number starting with "405" SR#______ - ______
  24. Key RA for an exchange SR#______ - ______
  25. You had to tell the MDO to submit the web form SR#______ -______
  26. T1 agent transferred to the wrong T2 queue SR#______ - ______
  27. You reach members voicemail SR#______ -______
  28. Street name that starts with "D" SR#______ - ______
  29. Members last name start with "W" SR#______ - ______
  30. Can you call me later? SR#______ - ______
  31. You needed to use as400 SR#______ -______
  32. Member requested comp for inconvenience SR#______ - ______
  33. You had to send a CAT to the MDO SR#______ -______
  34. Closed a case SR#______ - ______