Member withthe firstname BrianSR#______- ______You had to tellthe MDO tosubmit the webformSR#______-______ Can you callme later?SR#______- ______Yousubmitted aclaim formSR#______-______ You had tosend a CATto the MDOSR#______-______ You reachmembersvoicemailSR#______-______ It was notnecessary to betransferred toT2, FCRSR#______ -______ Member asked toschedule for aspecific day that wedo not have availableSR#______ - ______SubmittedBUI formSR#______- ______You neededto use as400SR#______-______ You had tocontact RCMSR#______- ______Memberfrom from TXSR#______- ______Wrong emailaddress onfileSR#______- ______Membersphone numberstarting with"405"SR#______ -______Memberrequestedcomp forinconvenienceSR#______ -______ Members lastname startwith "W"SR#______ -______De-escaladed acallSR#______- ______You markedthe memberas VIP in HJSR#______ -______Street namethat startswith "D"SR#______- ______Closed acaseSR#______- ______Key RA fora refundSR#______- ______Set a 24hrsfollow upSR#______- ______Membersmailbox isfullSR#______- ______You havesuccessfullymanaged to doSTSSR#______ -______ Flip over SRto T2Appliance.SR#______-______ AddressverificationSR#______- ______T1 agenttransferred tothe wrong T2queueSR#______ -______Total ordervalue was morethan $3000SR#______-______Memberrequested tospeak with asupervisorSR#______ -______Key RA foran exchangeSR#______- ______You had tochange themember'sphone numberSR#______ -______Member'sphone numberdoes not existSR#______-______ Memberrequested tocancel theirorderSR#______ -______ QC in shopcardSR#______- ______Member withthe firstname BrianSR#______- ______You had to tellthe MDO tosubmit the webformSR#______-______ Can you callme later?SR#______- ______Yousubmitted aclaim formSR#______-______ You had tosend a CATto the MDOSR#______-______ You reachmembersvoicemailSR#______-______ It was notnecessary to betransferred toT2, FCRSR#______ -______ Member asked toschedule for aspecific day that wedo not have availableSR#______ - ______SubmittedBUI formSR#______- ______You neededto use as400SR#______-______ You had tocontact RCMSR#______- ______Memberfrom from TXSR#______- ______Wrong emailaddress onfileSR#______- ______Membersphone numberstarting with"405"SR#______ -______Memberrequestedcomp forinconvenienceSR#______ -______ Members lastname startwith "W"SR#______ -______De-escaladed acallSR#______- ______You markedthe memberas VIP in HJSR#______ -______Street namethat startswith "D"SR#______- ______Closed acaseSR#______- ______Key RA fora refundSR#______- ______Set a 24hrsfollow upSR#______- ______Membersmailbox isfullSR#______- ______You havesuccessfullymanaged to doSTSSR#______ -______ Flip over SRto T2Appliance.SR#______-______ AddressverificationSR#______- ______T1 agenttransferred tothe wrong T2queueSR#______ -______Total ordervalue was morethan $3000SR#______-______Memberrequested tospeak with asupervisorSR#______ -______Key RA foran exchangeSR#______- ______You had tochange themember'sphone numberSR#______ -______Member'sphone numberdoes not existSR#______-______ Memberrequested tocancel theirorderSR#______ -______ QC in shopcardSR#______- ______

Offline Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member with the first name Brian SR#______ - ______
  2. You had to tell the MDO to submit the web form SR#______ -______
  3. Can you call me later? SR#______ - ______
  4. You submitted a claim form SR#______ -______
  5. You had to send a CAT to the MDO SR#______ -______
  6. You reach members voicemail SR#______ -______
  7. It was not necessary to be transferred to T2, FCR SR#______ - ______
  8. Member asked to schedule for a specific day that we do not have available SR#______ - ______
  9. Submitted BUI form SR#______ - ______
  10. You needed to use as400 SR#______ -______
  11. You had to contact RCM SR#______ - ______
  12. Member from from TX SR#______ - ______
  13. Wrong email address on file SR#______ - ______
  14. Members phone number starting with "405" SR#______ - ______
  15. Member requested comp for inconvenience SR#______ - ______
  16. Members last name start with "W" SR#______ - ______
  17. De-escaladed a call SR#______ - ______
  18. You marked the member as VIP in HJ SR#______ - ______
  19. Street name that starts with "D" SR#______ - ______
  20. Closed a case SR#______ - ______
  21. Key RA for a refund SR#______ - ______
  22. Set a 24hrs follow up SR#______ - ______
  23. Members mailbox is full SR#______ - ______
  24. You have successfully managed to do STS SR#______ - ______
  25. Flip over SR to T2 Appliance. SR#______ -______
  26. Address verification SR#______ - ______
  27. T1 agent transferred to the wrong T2 queue SR#______ - ______
  28. Total order value was more than $3000 SR#______ -______
  29. Member requested to speak with a supervisor SR#______ - ______
  30. Key RA for an exchange SR#______ - ______
  31. You had to change the member's phone number SR#______ - ______
  32. Member's phone number does not exist SR#______ -______
  33. Member requested to cancel their order SR#______ - ______
  34. QC in shop card SR#______ - ______