T1 agenttransferred tothe wrong T2queueSR#______ -______Membersphone numberstarting with"405"SR#______ -______AddressverificationSR#______- ______Membersmailbox isfullSR#______- ______Memberrequested tocancel theirorderSR#______ -______ You havesuccessfullymanaged to doSTSSR#______ -______ Set a 24hrsfollow upSR#______- ______Key RA fora refundSR#______- ______Closed acaseSR#______- ______Member withthe firstname BrianSR#______- ______You neededto use as400SR#______-______ Memberfrom from TXSR#______- ______Total ordervalue was morethan $3000SR#______-______ Member asked toschedule for aspecific day that wedo not have availableSR#______ - ______You had tosend a CATto the MDOSR#______-______ Key RA foran exchangeSR#______- ______You had tochange themember'sphone numberSR#______ -______De-escaladed acallSR#______- ______Street namethat startswith "D"SR#______- ______Memberrequested tospeak with asupervisorSR#______ -______QC in shopcardSR#______- ______SubmittedBUI formSR#______- ______You reachmembersvoicemailSR#______-______ Memberrequestedcomp forinconvenienceSR#______ -______ Yousubmitted aclaim formSR#______-______ Wrong emailaddress onfileSR#______- ______Can you callme later?SR#______- ______You had to tellthe MDO tosubmit the webformSR#______-______ You markedthe memberas VIP in HJSR#______ -______Members lastname startwith "W"SR#______ -______You had tocontact RCMSR#______- ______Member'sphone numberdoes not existSR#______-______ Flip over SRto T2Appliance.SR#______-______ It was notnecessary to betransferred toT2, FCRSR#______ -______T1 agenttransferred tothe wrong T2queueSR#______ -______Membersphone numberstarting with"405"SR#______ -______AddressverificationSR#______- ______Membersmailbox isfullSR#______- ______Memberrequested tocancel theirorderSR#______ -______ You havesuccessfullymanaged to doSTSSR#______ -______ Set a 24hrsfollow upSR#______- ______Key RA fora refundSR#______- ______Closed acaseSR#______- ______Member withthe firstname BrianSR#______- ______You neededto use as400SR#______-______ Memberfrom from TXSR#______- ______Total ordervalue was morethan $3000SR#______-______ Member asked toschedule for aspecific day that wedo not have availableSR#______ - ______You had tosend a CATto the MDOSR#______-______ Key RA foran exchangeSR#______- ______You had tochange themember'sphone numberSR#______ -______De-escaladed acallSR#______- ______Street namethat startswith "D"SR#______- ______Memberrequested tospeak with asupervisorSR#______ -______QC in shopcardSR#______- ______SubmittedBUI formSR#______- ______You reachmembersvoicemailSR#______-______ Memberrequestedcomp forinconvenienceSR#______ -______ Yousubmitted aclaim formSR#______-______ Wrong emailaddress onfileSR#______- ______Can you callme later?SR#______- ______You had to tellthe MDO tosubmit the webformSR#______-______ You markedthe memberas VIP in HJSR#______ -______Members lastname startwith "W"SR#______ -______You had tocontact RCMSR#______- ______Member'sphone numberdoes not existSR#______-______ Flip over SRto T2Appliance.SR#______-______ It was notnecessary to betransferred toT2, FCRSR#______ -______

Offline Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. T1 agent transferred to the wrong T2 queue SR#______ - ______
  2. Members phone number starting with "405" SR#______ - ______
  3. Address verification SR#______ - ______
  4. Members mailbox is full SR#______ - ______
  5. Member requested to cancel their order SR#______ - ______
  6. You have successfully managed to do STS SR#______ - ______
  7. Set a 24hrs follow up SR#______ - ______
  8. Key RA for a refund SR#______ - ______
  9. Closed a case SR#______ - ______
  10. Member with the first name Brian SR#______ - ______
  11. You needed to use as400 SR#______ -______
  12. Member from from TX SR#______ - ______
  13. Total order value was more than $3000 SR#______ -______
  14. Member asked to schedule for a specific day that we do not have available SR#______ - ______
  15. You had to send a CAT to the MDO SR#______ -______
  16. Key RA for an exchange SR#______ - ______
  17. You had to change the member's phone number SR#______ - ______
  18. De-escaladed a call SR#______ - ______
  19. Street name that starts with "D" SR#______ - ______
  20. Member requested to speak with a supervisor SR#______ - ______
  21. QC in shop card SR#______ - ______
  22. Submitted BUI form SR#______ - ______
  23. You reach members voicemail SR#______ -______
  24. Member requested comp for inconvenience SR#______ - ______
  25. You submitted a claim form SR#______ -______
  26. Wrong email address on file SR#______ - ______
  27. Can you call me later? SR#______ - ______
  28. You had to tell the MDO to submit the web form SR#______ -______
  29. You marked the member as VIP in HJ SR#______ - ______
  30. Members last name start with "W" SR#______ - ______
  31. You had to contact RCM SR#______ - ______
  32. Member's phone number does not exist SR#______ -______
  33. Flip over SR to T2 Appliance. SR#______ -______
  34. It was not necessary to be transferred to T2, FCR SR#______ - ______