T1 agenttransferred tothe wrong T2queueSR#______ -______It was notnecessary to betransferred toT2, FCRSR#______ -______Yousubmitted aclaim formSR#______-______ Street namethat startswith "D"SR#______- ______Membersmailbox isfullSR#______- ______You havesuccessfullymanaged to doSTSSR#______ -______ Key RA fora refundSR#______- ______Membersphone numberstarting with"405"SR#______ -______Member withthe firstname BrianSR#______- ______Total ordervalue was morethan $3000SR#______-______Set a 24hrsfollow upSR#______- ______You markedthe memberas VIP in HJSR#______ -______AddressverificationSR#______- ______You neededto use as400SR#______-______ Flip over SRto T2Appliance.SR#______-______ You had tochange themember'sphone numberSR#______ -______ Member asked toschedule for aspecific day that wedo not have availableSR#______ - ______Members lastname startwith "W"SR#______ -______QC in shopcardSR#______- ______Memberrequestedcomp forinconvenienceSR#______ -______ Closed acaseSR#______- ______SubmittedBUI formSR#______- ______You had to tellthe MDO tosubmit the webformSR#______-______ Wrong emailaddress onfileSR#______- ______Key RA foran exchangeSR#______- ______Memberfrom from TXSR#______- ______Memberrequested tospeak with asupervisorSR#______ -______Member'sphone numberdoes not existSR#______-______ You had tocontact RCMSR#______- ______You had tosend a CATto the MDOSR#______-______ Can you callme later?SR#______- ______You reachmembersvoicemailSR#______-______ Memberrequested tocancel theirorderSR#______ -______ De-escaladed acallSR#______- ______T1 agenttransferred tothe wrong T2queueSR#______ -______It was notnecessary to betransferred toT2, FCRSR#______ -______Yousubmitted aclaim formSR#______-______ Street namethat startswith "D"SR#______- ______Membersmailbox isfullSR#______- ______You havesuccessfullymanaged to doSTSSR#______ -______ Key RA fora refundSR#______- ______Membersphone numberstarting with"405"SR#______ -______Member withthe firstname BrianSR#______- ______Total ordervalue was morethan $3000SR#______-______Set a 24hrsfollow upSR#______- ______You markedthe memberas VIP in HJSR#______ -______AddressverificationSR#______- ______You neededto use as400SR#______-______ Flip over SRto T2Appliance.SR#______-______ You had tochange themember'sphone numberSR#______ -______ Member asked toschedule for aspecific day that wedo not have availableSR#______ - ______Members lastname startwith "W"SR#______ -______QC in shopcardSR#______- ______Memberrequestedcomp forinconvenienceSR#______ -______ Closed acaseSR#______- ______SubmittedBUI formSR#______- ______You had to tellthe MDO tosubmit the webformSR#______-______ Wrong emailaddress onfileSR#______- ______Key RA foran exchangeSR#______- ______Memberfrom from TXSR#______- ______Memberrequested tospeak with asupervisorSR#______ -______Member'sphone numberdoes not existSR#______-______ You had tocontact RCMSR#______- ______You had tosend a CATto the MDOSR#______-______ Can you callme later?SR#______- ______You reachmembersvoicemailSR#______-______ Memberrequested tocancel theirorderSR#______ -______ De-escaladed acallSR#______- ______

Offline Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. T1 agent transferred to the wrong T2 queue SR#______ - ______
  2. It was not necessary to be transferred to T2, FCR SR#______ - ______
  3. You submitted a claim form SR#______ -______
  4. Street name that starts with "D" SR#______ - ______
  5. Members mailbox is full SR#______ - ______
  6. You have successfully managed to do STS SR#______ - ______
  7. Key RA for a refund SR#______ - ______
  8. Members phone number starting with "405" SR#______ - ______
  9. Member with the first name Brian SR#______ - ______
  10. Total order value was more than $3000 SR#______ -______
  11. Set a 24hrs follow up SR#______ - ______
  12. You marked the member as VIP in HJ SR#______ - ______
  13. Address verification SR#______ - ______
  14. You needed to use as400 SR#______ -______
  15. Flip over SR to T2 Appliance. SR#______ -______
  16. You had to change the member's phone number SR#______ - ______
  17. Member asked to schedule for a specific day that we do not have available SR#______ - ______
  18. Members last name start with "W" SR#______ - ______
  19. QC in shop card SR#______ - ______
  20. Member requested comp for inconvenience SR#______ - ______
  21. Closed a case SR#______ - ______
  22. Submitted BUI form SR#______ - ______
  23. You had to tell the MDO to submit the web form SR#______ -______
  24. Wrong email address on file SR#______ - ______
  25. Key RA for an exchange SR#______ - ______
  26. Member from from TX SR#______ - ______
  27. Member requested to speak with a supervisor SR#______ - ______
  28. Member's phone number does not exist SR#______ -______
  29. You had to contact RCM SR#______ - ______
  30. You had to send a CAT to the MDO SR#______ -______
  31. Can you call me later? SR#______ - ______
  32. You reach members voicemail SR#______ -______
  33. Member requested to cancel their order SR#______ - ______
  34. De-escaladed a call SR#______ - ______