Member asked toschedule for aspecific day that wedo not have availableSR#______ - ______You had to tellthe MDO tosubmit the webformSR#______-______ Membersphone numberstarting with"405"SR#______ -______Membersmailbox isfullSR#______- ______Member withthe firstname BrianSR#______- ______Memberfrom from TXSR#______- ______QC in shopcardSR#______- ______You had tochange themember'sphone numberSR#______ -______T1 agenttransferred tothe wrong T2queueSR#______ -______Closed acaseSR#______- ______Key RA foran exchangeSR#______- ______Can you callme later?SR#______- ______It was notnecessary to betransferred toT2, FCRSR#______ -______AddressverificationSR#______- ______You reachmembersvoicemailSR#______-______ Total ordervalue was morethan $3000SR#______-______Street namethat startswith "D"SR#______- ______Member'sphone numberdoes not existSR#______-______ Key RA fora refundSR#______- ______Memberrequested tospeak with asupervisorSR#______ -______You havesuccessfullymanaged to doSTSSR#______ -______ Members lastname startwith "W"SR#______ -______De-escaladed acallSR#______- ______Memberrequestedcomp forinconvenienceSR#______ -______ Yousubmitted aclaim formSR#______-______ Flip over SRto T2Appliance.SR#______-______ You neededto use as400SR#______-______ You markedthe memberas VIP in HJSR#______ -______You had tocontact RCMSR#______- ______Memberrequested tocancel theirorderSR#______ -______ You had tosend a CATto the MDOSR#______-______ SubmittedBUI formSR#______- ______Set a 24hrsfollow upSR#______- ______Wrong emailaddress onfileSR#______- ______ Member asked toschedule for aspecific day that wedo not have availableSR#______ - ______You had to tellthe MDO tosubmit the webformSR#______-______ Membersphone numberstarting with"405"SR#______ -______Membersmailbox isfullSR#______- ______Member withthe firstname BrianSR#______- ______Memberfrom from TXSR#______- ______QC in shopcardSR#______- ______You had tochange themember'sphone numberSR#______ -______T1 agenttransferred tothe wrong T2queueSR#______ -______Closed acaseSR#______- ______Key RA foran exchangeSR#______- ______Can you callme later?SR#______- ______It was notnecessary to betransferred toT2, FCRSR#______ -______AddressverificationSR#______- ______You reachmembersvoicemailSR#______-______ Total ordervalue was morethan $3000SR#______-______Street namethat startswith "D"SR#______- ______Member'sphone numberdoes not existSR#______-______ Key RA fora refundSR#______- ______Memberrequested tospeak with asupervisorSR#______ -______You havesuccessfullymanaged to doSTSSR#______ -______ Members lastname startwith "W"SR#______ -______De-escaladed acallSR#______- ______Memberrequestedcomp forinconvenienceSR#______ -______ Yousubmitted aclaim formSR#______-______ Flip over SRto T2Appliance.SR#______-______ You neededto use as400SR#______-______ You markedthe memberas VIP in HJSR#______ -______You had tocontact RCMSR#______- ______Memberrequested tocancel theirorderSR#______ -______ You had tosend a CATto the MDOSR#______-______ SubmittedBUI formSR#______- ______Set a 24hrsfollow upSR#______- ______Wrong emailaddress onfileSR#______- ______

Offline Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member asked to schedule for a specific day that we do not have available SR#______ - ______
  2. You had to tell the MDO to submit the web form SR#______ -______
  3. Members phone number starting with "405" SR#______ - ______
  4. Members mailbox is full SR#______ - ______
  5. Member with the first name Brian SR#______ - ______
  6. Member from from TX SR#______ - ______
  7. QC in shop card SR#______ - ______
  8. You had to change the member's phone number SR#______ - ______
  9. T1 agent transferred to the wrong T2 queue SR#______ - ______
  10. Closed a case SR#______ - ______
  11. Key RA for an exchange SR#______ - ______
  12. Can you call me later? SR#______ - ______
  13. It was not necessary to be transferred to T2, FCR SR#______ - ______
  14. Address verification SR#______ - ______
  15. You reach members voicemail SR#______ -______
  16. Total order value was more than $3000 SR#______ -______
  17. Street name that starts with "D" SR#______ - ______
  18. Member's phone number does not exist SR#______ -______
  19. Key RA for a refund SR#______ - ______
  20. Member requested to speak with a supervisor SR#______ - ______
  21. You have successfully managed to do STS SR#______ - ______
  22. Members last name start with "W" SR#______ - ______
  23. De-escaladed a call SR#______ - ______
  24. Member requested comp for inconvenience SR#______ - ______
  25. You submitted a claim form SR#______ -______
  26. Flip over SR to T2 Appliance. SR#______ -______
  27. You needed to use as400 SR#______ -______
  28. You marked the member as VIP in HJ SR#______ - ______
  29. You had to contact RCM SR#______ - ______
  30. Member requested to cancel their order SR#______ - ______
  31. You had to send a CAT to the MDO SR#______ -______
  32. Submitted BUI form SR#______ - ______
  33. Set a 24hrs follow up SR#______ - ______
  34. Wrong email address on file SR#______ - ______