QualityImprovementSpeakUp forSafetyDoubleCheckProcessImprovementSafetyCulturePreoccupationwith FailureContinuousLearningClearCommunicationLeadershipEngagementNearMissReluctanceto SimplifyTeamworkRootCauseAnalysisIncidentReportingSensitivitytoOperationsStandardWorkSafetyCheckHumanFactorsDeferencetoExpertiseJustCultureCommitmentto ResilienceSituationalAwarenessErrorPreventionPatient-CenteredCareQualityImprovementSpeakUp forSafetyDoubleCheckProcessImprovementSafetyCulturePreoccupationwith FailureContinuousLearningClearCommunicationLeadershipEngagementNearMissReluctanceto SimplifyTeamworkRootCauseAnalysisIncidentReportingSensitivitytoOperationsStandardWorkSafetyCheckHumanFactorsDeferencetoExpertiseJustCultureCommitmentto ResilienceSituationalAwarenessErrorPreventionPatient-CenteredCare

High Reliability Organization - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Quality Improvement
  2. Speak Up for Safety
  3. Double Check
  4. Process Improvement
  5. Safety Culture
  6. Preoccupation with Failure
  7. Continuous Learning
  8. Clear Communication
  9. Leadership Engagement
  10. Near Miss
  11. Reluctance to Simplify
  12. Teamwork
  13. Root Cause Analysis
  14. Incident Reporting
  15. Sensitivity to Operations
  16. Standard Work
  17. Safety Check
  18. Human Factors
  19. Deference to Expertise
  20. Just Culture
  21. Commitment to Resilience
  22. Situational Awareness
  23. Error Prevention
  24. Patient-Centered Care