Clientyells atCSR staffDog onretractableleash orrunning aroundparking lotOwnercomplainsaboutpricingCatwithouta carrierClientwantsprimary vetservices"Can youdo apaymentplan?"WestCoastWebsiteCrashesDiarrheaor peein lobbyMadaboutwait timeOwner isout ofcardiomedsOwnercarddeclinesPet hasnoprimaryvet"My pet isnot breathingbut I think I'llmonitor athome?"Asks forApplePayPetbleedingin lobbyClient has nomoney anddoesn't wantto apply forCare CreditClientbringsentirefamilyLeaveswithoutexam"I stoppedthe medsbecause hewas gettingbetter"Dogwith noleashMedicationrefill requestwith no up todate examAnotherhospitalasks forbloodMy pethasn'teaten fora weekAsks foramanagerPrinterout ofpaperClientovershares"My pet islimp,should Ibring it in?"Clientdoesn'tput a CPRcodeSimi SpayandNeuterphone callClientyells atCSR staffDog onretractableleash orrunning aroundparking lotOwnercomplainsaboutpricingCatwithouta carrierClientwantsprimary vetservices"Can youdo apaymentplan?"WestCoastWebsiteCrashesDiarrheaor peein lobbyMadaboutwait timeOwner isout ofcardiomedsOwnercarddeclinesPet hasnoprimaryvet"My pet isnot breathingbut I think I'llmonitor athome?"Asks forApplePayPetbleedingin lobbyClient has nomoney anddoesn't wantto apply forCare CreditClientbringsentirefamilyLeaveswithoutexam"I stoppedthe medsbecause hewas gettingbetter"Dogwith noleashMedicationrefill requestwith no up todate examAnotherhospitalasks forbloodMy pethasn'teaten fora weekAsks foramanagerPrinterout ofpaperClientovershares"My pet islimp,should Ibring it in?"Clientdoesn'tput a CPRcodeSimi SpayandNeuterphone call

VSEC CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client yells at CSR staff
  2. Dog on retractable leash or running around parking lot
  3. Owner complains about pricing
  4. Cat without a carrier
  5. Client wants primary vet services
  6. "Can you do a payment plan?"
  7. West Coast Website Crashes
  8. Diarrhea or pee in lobby
  9. Mad about wait time
  10. Owner is out of cardio meds
  11. Owner card declines
  12. Pet has no primary vet
  13. "My pet is not breathing but I think I'll monitor at home?"
  14. Asks for Apple Pay
  15. Pet bleeding in lobby
  16. Client has no money and doesn't want to apply for Care Credit
  17. Client brings entire family
  18. Leaves without exam
  19. "I stopped the meds because he was getting better"
  20. Dog with no leash
  21. Medication refill request with no up to date exam
  22. Another hospital asks for blood
  23. My pet hasn't eaten for a week
  24. Asks for a manager
  25. Printer out of paper
  26. Client overshares
  27. "My pet is limp, should I bring it in?"
  28. Client doesn't put a CPR code
  29. Simi Spay and Neuter phone call