My pethasn'teaten fora weekDog onretractableleash orrunning aroundparking lotDiarrheaor peein lobby"My pet isnot breathingbut I think I'llmonitor athome?"OwnercomplainsaboutpricingClientoversharesClientwantsprimary vetservicesPrinterout ofpaperAnotherhospitalasks forblood"My pet islimp,should Ibring it in?"Medicationrefill requestwith no up todate examOwnercarddeclinesCatwithouta carrier"I stoppedthe medsbecause hewas gettingbetter"Clientdoesn'tput a CPRcodeSimi SpayandNeuterphone callOwner isout ofcardiomedsClientbringsentirefamilyPetbleedingin lobby"Can youdo apaymentplan?"Pet hasnoprimaryvetDogwith noleashLeaveswithoutexamAsks foramanagerClient has nomoney anddoesn't wantto apply forCare CreditWestCoastWebsiteCrashesMadaboutwait timeClientyells atCSR staffAsks forApplePayMy pethasn'teaten fora weekDog onretractableleash orrunning aroundparking lotDiarrheaor peein lobby"My pet isnot breathingbut I think I'llmonitor athome?"OwnercomplainsaboutpricingClientoversharesClientwantsprimary vetservicesPrinterout ofpaperAnotherhospitalasks forblood"My pet islimp,should Ibring it in?"Medicationrefill requestwith no up todate examOwnercarddeclinesCatwithouta carrier"I stoppedthe medsbecause hewas gettingbetter"Clientdoesn'tput a CPRcodeSimi SpayandNeuterphone callOwner isout ofcardiomedsClientbringsentirefamilyPetbleedingin lobby"Can youdo apaymentplan?"Pet hasnoprimaryvetDogwith noleashLeaveswithoutexamAsks foramanagerClient has nomoney anddoesn't wantto apply forCare CreditWestCoastWebsiteCrashesMadaboutwait timeClientyells atCSR staffAsks forApplePay

VSEC CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. My pet hasn't eaten for a week
  2. Dog on retractable leash or running around parking lot
  3. Diarrhea or pee in lobby
  4. "My pet is not breathing but I think I'll monitor at home?"
  5. Owner complains about pricing
  6. Client overshares
  7. Client wants primary vet services
  8. Printer out of paper
  9. Another hospital asks for blood
  10. "My pet is limp, should I bring it in?"
  11. Medication refill request with no up to date exam
  12. Owner card declines
  13. Cat without a carrier
  14. "I stopped the meds because he was getting better"
  15. Client doesn't put a CPR code
  16. Simi Spay and Neuter phone call
  17. Owner is out of cardio meds
  18. Client brings entire family
  19. Pet bleeding in lobby
  20. "Can you do a payment plan?"
  21. Pet has no primary vet
  22. Dog with no leash
  23. Leaves without exam
  24. Asks for a manager
  25. Client has no money and doesn't want to apply for Care Credit
  26. West Coast Website Crashes
  27. Mad about wait time
  28. Client yells at CSR staff
  29. Asks for Apple Pay