ClientoversharesOwnercarddeclinesClientdoesn'tput a CPRcodeWestCoastWebsiteCrashesPrinterout ofpaperDogwith noleashMedicationrefill requestwith no up todate examAsks forApplePay"My pet isnot breathingbut I think I'llmonitor athome?"Petbleedingin lobbyLeaveswithoutexam"I stoppedthe medsbecause hewas gettingbetter"My pethasn'teaten fora weekClientyells atCSR staff"Can youdo apaymentplan?"ClientbringsentirefamilyPet hasnoprimaryvetDiarrheaor peein lobbyOwner isout ofcardiomedsCatwithouta carrier"My pet islimp,should Ibring it in?"Client has nomoney anddoesn't wantto apply forCare CreditMadaboutwait timeDog onretractableleash orrunning aroundparking lotAsks foramanagerClientwantsprimary vetservicesAnotherhospitalasks forbloodSimi SpayandNeuterphone callOwnercomplainsaboutpricingClientoversharesOwnercarddeclinesClientdoesn'tput a CPRcodeWestCoastWebsiteCrashesPrinterout ofpaperDogwith noleashMedicationrefill requestwith no up todate examAsks forApplePay"My pet isnot breathingbut I think I'llmonitor athome?"Petbleedingin lobbyLeaveswithoutexam"I stoppedthe medsbecause hewas gettingbetter"My pethasn'teaten fora weekClientyells atCSR staff"Can youdo apaymentplan?"ClientbringsentirefamilyPet hasnoprimaryvetDiarrheaor peein lobbyOwner isout ofcardiomedsCatwithouta carrier"My pet islimp,should Ibring it in?"Client has nomoney anddoesn't wantto apply forCare CreditMadaboutwait timeDog onretractableleash orrunning aroundparking lotAsks foramanagerClientwantsprimary vetservicesAnotherhospitalasks forbloodSimi SpayandNeuterphone callOwnercomplainsaboutpricing

VSEC CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client overshares
  2. Owner card declines
  3. Client doesn't put a CPR code
  4. West Coast Website Crashes
  5. Printer out of paper
  6. Dog with no leash
  7. Medication refill request with no up to date exam
  8. Asks for Apple Pay
  9. "My pet is not breathing but I think I'll monitor at home?"
  10. Pet bleeding in lobby
  11. Leaves without exam
  12. "I stopped the meds because he was getting better"
  13. My pet hasn't eaten for a week
  14. Client yells at CSR staff
  15. "Can you do a payment plan?"
  16. Client brings entire family
  17. Pet has no primary vet
  18. Diarrhea or pee in lobby
  19. Owner is out of cardio meds
  20. Cat without a carrier
  21. "My pet is limp, should I bring it in?"
  22. Client has no money and doesn't want to apply for Care Credit
  23. Mad about wait time
  24. Dog on retractable leash or running around parking lot
  25. Asks for a manager
  26. Client wants primary vet services
  27. Another hospital asks for blood
  28. Simi Spay and Neuter phone call
  29. Owner complains about pricing