ClientoversharesClientbringsentirefamily"My pet islimp,should Ibring it in?"Pet hasnoprimaryvet"My pet isnot breathingbut I think I'llmonitor athome?"Clientwantsprimary vetservicesDogwith noleashClientyells atCSR staffDog onretractableleash orrunning aroundparking lotMadaboutwait timeSimi SpayandNeuterphone callAsks foramanagerClient has nomoney anddoesn't wantto apply forCare CreditClientdoesn'tput a CPRcodeAsks forApplePayMedicationrefill requestwith no up todate examWestCoastWebsiteCrashesOwnercomplainsaboutpricingOwner isout ofcardiomeds"I stoppedthe medsbecause hewas gettingbetter"Leaveswithoutexam"Can youdo apaymentplan?"Diarrheaor peein lobbyCatwithouta carrierMy pethasn'teaten fora weekPetbleedingin lobbyPrinterout ofpaperAnotherhospitalasks forbloodOwnercarddeclinesClientoversharesClientbringsentirefamily"My pet islimp,should Ibring it in?"Pet hasnoprimaryvet"My pet isnot breathingbut I think I'llmonitor athome?"Clientwantsprimary vetservicesDogwith noleashClientyells atCSR staffDog onretractableleash orrunning aroundparking lotMadaboutwait timeSimi SpayandNeuterphone callAsks foramanagerClient has nomoney anddoesn't wantto apply forCare CreditClientdoesn'tput a CPRcodeAsks forApplePayMedicationrefill requestwith no up todate examWestCoastWebsiteCrashesOwnercomplainsaboutpricingOwner isout ofcardiomeds"I stoppedthe medsbecause hewas gettingbetter"Leaveswithoutexam"Can youdo apaymentplan?"Diarrheaor peein lobbyCatwithouta carrierMy pethasn'teaten fora weekPetbleedingin lobbyPrinterout ofpaperAnotherhospitalasks forbloodOwnercarddeclines

VSEC CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client overshares
  2. Client brings entire family
  3. "My pet is limp, should I bring it in?"
  4. Pet has no primary vet
  5. "My pet is not breathing but I think I'll monitor at home?"
  6. Client wants primary vet services
  7. Dog with no leash
  8. Client yells at CSR staff
  9. Dog on retractable leash or running around parking lot
  10. Mad about wait time
  11. Simi Spay and Neuter phone call
  12. Asks for a manager
  13. Client has no money and doesn't want to apply for Care Credit
  14. Client doesn't put a CPR code
  15. Asks for Apple Pay
  16. Medication refill request with no up to date exam
  17. West Coast Website Crashes
  18. Owner complains about pricing
  19. Owner is out of cardio meds
  20. "I stopped the meds because he was getting better"
  21. Leaves without exam
  22. "Can you do a payment plan?"
  23. Diarrhea or pee in lobby
  24. Cat without a carrier
  25. My pet hasn't eaten for a week
  26. Pet bleeding in lobby
  27. Printer out of paper
  28. Another hospital asks for blood
  29. Owner card declines