Catwithouta carrier"I stoppedthe medsbecause hewas gettingbetter"Client has nomoney anddoesn't wantto apply forCare CreditOwner isout ofcardiomedsClientdoesn'tput a CPRcodePetbleedingin lobby"My pet isnot breathingbut I think I'llmonitor athome?"Madaboutwait timeDog onretractableleash orrunning aroundparking lotClientyells atCSR staffDogwith noleashLeaveswithoutexamAnotherhospitalasks forbloodPrinterout ofpaperMedicationrefill requestwith no up todate examMy pethasn'teaten fora week"My pet islimp,should Ibring it in?"WestCoastWebsiteCrashesSimi SpayandNeuterphone callOwnercomplainsaboutpricingDiarrheaor peein lobbyPet hasnoprimaryvetAsks forApplePayClientbringsentirefamily"Can youdo apaymentplan?"Clientwantsprimary vetservicesAsks foramanagerClientoversharesOwnercarddeclinesCatwithouta carrier"I stoppedthe medsbecause hewas gettingbetter"Client has nomoney anddoesn't wantto apply forCare CreditOwner isout ofcardiomedsClientdoesn'tput a CPRcodePetbleedingin lobby"My pet isnot breathingbut I think I'llmonitor athome?"Madaboutwait timeDog onretractableleash orrunning aroundparking lotClientyells atCSR staffDogwith noleashLeaveswithoutexamAnotherhospitalasks forbloodPrinterout ofpaperMedicationrefill requestwith no up todate examMy pethasn'teaten fora week"My pet islimp,should Ibring it in?"WestCoastWebsiteCrashesSimi SpayandNeuterphone callOwnercomplainsaboutpricingDiarrheaor peein lobbyPet hasnoprimaryvetAsks forApplePayClientbringsentirefamily"Can youdo apaymentplan?"Clientwantsprimary vetservicesAsks foramanagerClientoversharesOwnercarddeclines

VSEC CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cat without a carrier
  2. "I stopped the meds because he was getting better"
  3. Client has no money and doesn't want to apply for Care Credit
  4. Owner is out of cardio meds
  5. Client doesn't put a CPR code
  6. Pet bleeding in lobby
  7. "My pet is not breathing but I think I'll monitor at home?"
  8. Mad about wait time
  9. Dog on retractable leash or running around parking lot
  10. Client yells at CSR staff
  11. Dog with no leash
  12. Leaves without exam
  13. Another hospital asks for blood
  14. Printer out of paper
  15. Medication refill request with no up to date exam
  16. My pet hasn't eaten for a week
  17. "My pet is limp, should I bring it in?"
  18. West Coast Website Crashes
  19. Simi Spay and Neuter phone call
  20. Owner complains about pricing
  21. Diarrhea or pee in lobby
  22. Pet has no primary vet
  23. Asks for Apple Pay
  24. Client brings entire family
  25. "Can you do a payment plan?"
  26. Client wants primary vet services
  27. Asks for a manager
  28. Client overshares
  29. Owner card declines