Madaboutwait timeDog onretractableleash orrunning aroundparking lotClientyells atCSR staff"My pet isnot breathingbut I think I'llmonitor athome?"Printerout ofpaperAsks foramanagerWestCoastWebsiteCrashesMy pethasn'teaten fora weekLeaveswithoutexamAnotherhospitalasks forbloodClientoversharesPetbleedingin lobbyClientdoesn'tput a CPRcodeDiarrheaor peein lobbyDogwith noleash"I stoppedthe medsbecause hewas gettingbetter"ClientbringsentirefamilyOwner isout ofcardiomedsPet hasnoprimaryvet"My pet islimp,should Ibring it in?"OwnercarddeclinesMedicationrefill requestwith no up todate examClient has nomoney anddoesn't wantto apply forCare CreditAsks forApplePayClientwantsprimary vetservicesCatwithouta carrierSimi SpayandNeuterphone callOwnercomplainsaboutpricing"Can youdo apaymentplan?"Madaboutwait timeDog onretractableleash orrunning aroundparking lotClientyells atCSR staff"My pet isnot breathingbut I think I'llmonitor athome?"Printerout ofpaperAsks foramanagerWestCoastWebsiteCrashesMy pethasn'teaten fora weekLeaveswithoutexamAnotherhospitalasks forbloodClientoversharesPetbleedingin lobbyClientdoesn'tput a CPRcodeDiarrheaor peein lobbyDogwith noleash"I stoppedthe medsbecause hewas gettingbetter"ClientbringsentirefamilyOwner isout ofcardiomedsPet hasnoprimaryvet"My pet islimp,should Ibring it in?"OwnercarddeclinesMedicationrefill requestwith no up todate examClient has nomoney anddoesn't wantto apply forCare CreditAsks forApplePayClientwantsprimary vetservicesCatwithouta carrierSimi SpayandNeuterphone callOwnercomplainsaboutpricing"Can youdo apaymentplan?"

VSEC CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mad about wait time
  2. Dog on retractable leash or running around parking lot
  3. Client yells at CSR staff
  4. "My pet is not breathing but I think I'll monitor at home?"
  5. Printer out of paper
  6. Asks for a manager
  7. West Coast Website Crashes
  8. My pet hasn't eaten for a week
  9. Leaves without exam
  10. Another hospital asks for blood
  11. Client overshares
  12. Pet bleeding in lobby
  13. Client doesn't put a CPR code
  14. Diarrhea or pee in lobby
  15. Dog with no leash
  16. "I stopped the meds because he was getting better"
  17. Client brings entire family
  18. Owner is out of cardio meds
  19. Pet has no primary vet
  20. "My pet is limp, should I bring it in?"
  21. Owner card declines
  22. Medication refill request with no up to date exam
  23. Client has no money and doesn't want to apply for Care Credit
  24. Asks for Apple Pay
  25. Client wants primary vet services
  26. Cat without a carrier
  27. Simi Spay and Neuter phone call
  28. Owner complains about pricing
  29. "Can you do a payment plan?"