"Can youdo apaymentplan?"Asks forApplePayMedicationrefill requestwith no up todate examMadaboutwait timeDogwith noleashPet hasnoprimaryvetDog onretractableleash orrunning aroundparking lotAsks foramanagerOwner isout ofcardiomedsClientyells atCSR staffClientoversharesAnotherhospitalasks forblood"I stoppedthe medsbecause hewas gettingbetter"Client has nomoney anddoesn't wantto apply forCare CreditOwnercarddeclinesClientwantsprimary vetservicesOwnercomplainsaboutpricingPrinterout ofpaper"My pet islimp,should Ibring it in?"Simi SpayandNeuterphone callMy pethasn'teaten fora weekWestCoastWebsiteCrashesDiarrheaor peein lobbyPetbleedingin lobbyClientdoesn'tput a CPRcodeCatwithouta carrierLeaveswithoutexam"My pet isnot breathingbut I think I'llmonitor athome?"Clientbringsentirefamily"Can youdo apaymentplan?"Asks forApplePayMedicationrefill requestwith no up todate examMadaboutwait timeDogwith noleashPet hasnoprimaryvetDog onretractableleash orrunning aroundparking lotAsks foramanagerOwner isout ofcardiomedsClientyells atCSR staffClientoversharesAnotherhospitalasks forblood"I stoppedthe medsbecause hewas gettingbetter"Client has nomoney anddoesn't wantto apply forCare CreditOwnercarddeclinesClientwantsprimary vetservicesOwnercomplainsaboutpricingPrinterout ofpaper"My pet islimp,should Ibring it in?"Simi SpayandNeuterphone callMy pethasn'teaten fora weekWestCoastWebsiteCrashesDiarrheaor peein lobbyPetbleedingin lobbyClientdoesn'tput a CPRcodeCatwithouta carrierLeaveswithoutexam"My pet isnot breathingbut I think I'llmonitor athome?"Clientbringsentirefamily

VSEC CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Can you do a payment plan?"
  2. Asks for Apple Pay
  3. Medication refill request with no up to date exam
  4. Mad about wait time
  5. Dog with no leash
  6. Pet has no primary vet
  7. Dog on retractable leash or running around parking lot
  8. Asks for a manager
  9. Owner is out of cardio meds
  10. Client yells at CSR staff
  11. Client overshares
  12. Another hospital asks for blood
  13. "I stopped the meds because he was getting better"
  14. Client has no money and doesn't want to apply for Care Credit
  15. Owner card declines
  16. Client wants primary vet services
  17. Owner complains about pricing
  18. Printer out of paper
  19. "My pet is limp, should I bring it in?"
  20. Simi Spay and Neuter phone call
  21. My pet hasn't eaten for a week
  22. West Coast Website Crashes
  23. Diarrhea or pee in lobby
  24. Pet bleeding in lobby
  25. Client doesn't put a CPR code
  26. Cat without a carrier
  27. Leaves without exam
  28. "My pet is not breathing but I think I'll monitor at home?"
  29. Client brings entire family