OwnercarddeclinesCatwithouta carrierSimi SpayandNeuterphone callAnotherhospitalasks forbloodMadaboutwait timeAsks foramanagerClient has nomoney anddoesn't wantto apply forCare CreditWestCoastWebsiteCrashesDiarrheaor peein lobby"My pet islimp,should Ibring it in?"ClientoversharesClientdoesn'tput a CPRcodeClientyells atCSR staff"My pet isnot breathingbut I think I'llmonitor athome?"OwnercomplainsaboutpricingDog onretractableleash orrunning aroundparking lotPetbleedingin lobbyPrinterout ofpaperClientbringsentirefamilyMedicationrefill requestwith no up todate examPet hasnoprimaryvetLeaveswithoutexamOwner isout ofcardiomedsMy pethasn'teaten fora week"I stoppedthe medsbecause hewas gettingbetter"Clientwantsprimary vetservicesAsks forApplePayDogwith noleash"Can youdo apaymentplan?"OwnercarddeclinesCatwithouta carrierSimi SpayandNeuterphone callAnotherhospitalasks forbloodMadaboutwait timeAsks foramanagerClient has nomoney anddoesn't wantto apply forCare CreditWestCoastWebsiteCrashesDiarrheaor peein lobby"My pet islimp,should Ibring it in?"ClientoversharesClientdoesn'tput a CPRcodeClientyells atCSR staff"My pet isnot breathingbut I think I'llmonitor athome?"OwnercomplainsaboutpricingDog onretractableleash orrunning aroundparking lotPetbleedingin lobbyPrinterout ofpaperClientbringsentirefamilyMedicationrefill requestwith no up todate examPet hasnoprimaryvetLeaveswithoutexamOwner isout ofcardiomedsMy pethasn'teaten fora week"I stoppedthe medsbecause hewas gettingbetter"Clientwantsprimary vetservicesAsks forApplePayDogwith noleash"Can youdo apaymentplan?"

VSEC CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Owner card declines
  2. Cat without a carrier
  3. Simi Spay and Neuter phone call
  4. Another hospital asks for blood
  5. Mad about wait time
  6. Asks for a manager
  7. Client has no money and doesn't want to apply for Care Credit
  8. West Coast Website Crashes
  9. Diarrhea or pee in lobby
  10. "My pet is limp, should I bring it in?"
  11. Client overshares
  12. Client doesn't put a CPR code
  13. Client yells at CSR staff
  14. "My pet is not breathing but I think I'll monitor at home?"
  15. Owner complains about pricing
  16. Dog on retractable leash or running around parking lot
  17. Pet bleeding in lobby
  18. Printer out of paper
  19. Client brings entire family
  20. Medication refill request with no up to date exam
  21. Pet has no primary vet
  22. Leaves without exam
  23. Owner is out of cardio meds
  24. My pet hasn't eaten for a week
  25. "I stopped the meds because he was getting better"
  26. Client wants primary vet services
  27. Asks for Apple Pay
  28. Dog with no leash
  29. "Can you do a payment plan?"