My pethasn'teaten fora weekDiarrheaor peein lobbyAsks foramanagerClientbringsentirefamilyMadaboutwait timePrinterout ofpaperPet hasnoprimaryvet"Can youdo apaymentplan?"Owner isout ofcardiomedsClientwantsprimary vetservicesMedicationrefill requestwith no up todate exam"My pet isnot breathingbut I think I'llmonitor athome?"Clientdoesn'tput a CPRcode"My pet islimp,should Ibring it in?"Catwithouta carrierOwnercomplainsaboutpricingDog onretractableleash orrunning aroundparking lotSimi SpayandNeuterphone callClientyells atCSR staffPetbleedingin lobbyAnotherhospitalasks forbloodClientoversharesClient has nomoney anddoesn't wantto apply forCare CreditAsks forApplePayOwnercarddeclinesWestCoastWebsiteCrashesLeaveswithoutexamDogwith noleash"I stoppedthe medsbecause hewas gettingbetter"My pethasn'teaten fora weekDiarrheaor peein lobbyAsks foramanagerClientbringsentirefamilyMadaboutwait timePrinterout ofpaperPet hasnoprimaryvet"Can youdo apaymentplan?"Owner isout ofcardiomedsClientwantsprimary vetservicesMedicationrefill requestwith no up todate exam"My pet isnot breathingbut I think I'llmonitor athome?"Clientdoesn'tput a CPRcode"My pet islimp,should Ibring it in?"Catwithouta carrierOwnercomplainsaboutpricingDog onretractableleash orrunning aroundparking lotSimi SpayandNeuterphone callClientyells atCSR staffPetbleedingin lobbyAnotherhospitalasks forbloodClientoversharesClient has nomoney anddoesn't wantto apply forCare CreditAsks forApplePayOwnercarddeclinesWestCoastWebsiteCrashesLeaveswithoutexamDogwith noleash"I stoppedthe medsbecause hewas gettingbetter"

VSEC CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. My pet hasn't eaten for a week
  2. Diarrhea or pee in lobby
  3. Asks for a manager
  4. Client brings entire family
  5. Mad about wait time
  6. Printer out of paper
  7. Pet has no primary vet
  8. "Can you do a payment plan?"
  9. Owner is out of cardio meds
  10. Client wants primary vet services
  11. Medication refill request with no up to date exam
  12. "My pet is not breathing but I think I'll monitor at home?"
  13. Client doesn't put a CPR code
  14. "My pet is limp, should I bring it in?"
  15. Cat without a carrier
  16. Owner complains about pricing
  17. Dog on retractable leash or running around parking lot
  18. Simi Spay and Neuter phone call
  19. Client yells at CSR staff
  20. Pet bleeding in lobby
  21. Another hospital asks for blood
  22. Client overshares
  23. Client has no money and doesn't want to apply for Care Credit
  24. Asks for Apple Pay
  25. Owner card declines
  26. West Coast Website Crashes
  27. Leaves without exam
  28. Dog with no leash
  29. "I stopped the meds because he was getting better"