"My pet isnot breathingbut I think I'llmonitor athome?"Printerout ofpaperWestCoastWebsiteCrashes"My pet islimp,should Ibring it in?"Medicationrefill requestwith no up todate examPetbleedingin lobbyOwnercarddeclinesDiarrheaor peein lobbyDogwith noleashPet hasnoprimaryvetOwner isout ofcardiomeds"I stoppedthe medsbecause hewas gettingbetter"Client has nomoney anddoesn't wantto apply forCare CreditLeaveswithoutexamAsks forApplePayMy pethasn'teaten fora weekAnotherhospitalasks forbloodMadaboutwait timeClientdoesn'tput a CPRcodeSimi SpayandNeuterphone callClientyells atCSR staffOwnercomplainsaboutpricingAsks foramanagerClientbringsentirefamilyDog onretractableleash orrunning aroundparking lot"Can youdo apaymentplan?"Clientwantsprimary vetservicesClientoversharesCatwithouta carrier"My pet isnot breathingbut I think I'llmonitor athome?"Printerout ofpaperWestCoastWebsiteCrashes"My pet islimp,should Ibring it in?"Medicationrefill requestwith no up todate examPetbleedingin lobbyOwnercarddeclinesDiarrheaor peein lobbyDogwith noleashPet hasnoprimaryvetOwner isout ofcardiomeds"I stoppedthe medsbecause hewas gettingbetter"Client has nomoney anddoesn't wantto apply forCare CreditLeaveswithoutexamAsks forApplePayMy pethasn'teaten fora weekAnotherhospitalasks forbloodMadaboutwait timeClientdoesn'tput a CPRcodeSimi SpayandNeuterphone callClientyells atCSR staffOwnercomplainsaboutpricingAsks foramanagerClientbringsentirefamilyDog onretractableleash orrunning aroundparking lot"Can youdo apaymentplan?"Clientwantsprimary vetservicesClientoversharesCatwithouta carrier

VSEC CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "My pet is not breathing but I think I'll monitor at home?"
  2. Printer out of paper
  3. West Coast Website Crashes
  4. "My pet is limp, should I bring it in?"
  5. Medication refill request with no up to date exam
  6. Pet bleeding in lobby
  7. Owner card declines
  8. Diarrhea or pee in lobby
  9. Dog with no leash
  10. Pet has no primary vet
  11. Owner is out of cardio meds
  12. "I stopped the meds because he was getting better"
  13. Client has no money and doesn't want to apply for Care Credit
  14. Leaves without exam
  15. Asks for Apple Pay
  16. My pet hasn't eaten for a week
  17. Another hospital asks for blood
  18. Mad about wait time
  19. Client doesn't put a CPR code
  20. Simi Spay and Neuter phone call
  21. Client yells at CSR staff
  22. Owner complains about pricing
  23. Asks for a manager
  24. Client brings entire family
  25. Dog on retractable leash or running around parking lot
  26. "Can you do a payment plan?"
  27. Client wants primary vet services
  28. Client overshares
  29. Cat without a carrier