Clientyells atCSR staffPet hasnoprimaryvetMadaboutwait timeCatwithouta carrierPrinterout ofpaperAnotherhospitalasks forbloodClientwantsprimary vetservicesSimi SpayandNeuterphone callOwner isout ofcardiomedsMedicationrefill requestwith no up todate examDogwith noleashDiarrheaor peein lobbyClient has nomoney anddoesn't wantto apply forCare Credit"My pet isnot breathingbut I think I'llmonitor athome?"Petbleedingin lobbyDog onretractableleash orrunning aroundparking lotClientdoesn'tput a CPRcodeOwnercomplainsaboutpricingClientovershares"Can youdo apaymentplan?"OwnercarddeclinesLeaveswithoutexam"I stoppedthe medsbecause hewas gettingbetter"Asks forApplePayWestCoastWebsiteCrashes"My pet islimp,should Ibring it in?"My pethasn'teaten fora weekClientbringsentirefamilyAsks foramanagerClientyells atCSR staffPet hasnoprimaryvetMadaboutwait timeCatwithouta carrierPrinterout ofpaperAnotherhospitalasks forbloodClientwantsprimary vetservicesSimi SpayandNeuterphone callOwner isout ofcardiomedsMedicationrefill requestwith no up todate examDogwith noleashDiarrheaor peein lobbyClient has nomoney anddoesn't wantto apply forCare Credit"My pet isnot breathingbut I think I'llmonitor athome?"Petbleedingin lobbyDog onretractableleash orrunning aroundparking lotClientdoesn'tput a CPRcodeOwnercomplainsaboutpricingClientovershares"Can youdo apaymentplan?"OwnercarddeclinesLeaveswithoutexam"I stoppedthe medsbecause hewas gettingbetter"Asks forApplePayWestCoastWebsiteCrashes"My pet islimp,should Ibring it in?"My pethasn'teaten fora weekClientbringsentirefamilyAsks foramanager

VSEC CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client yells at CSR staff
  2. Pet has no primary vet
  3. Mad about wait time
  4. Cat without a carrier
  5. Printer out of paper
  6. Another hospital asks for blood
  7. Client wants primary vet services
  8. Simi Spay and Neuter phone call
  9. Owner is out of cardio meds
  10. Medication refill request with no up to date exam
  11. Dog with no leash
  12. Diarrhea or pee in lobby
  13. Client has no money and doesn't want to apply for Care Credit
  14. "My pet is not breathing but I think I'll monitor at home?"
  15. Pet bleeding in lobby
  16. Dog on retractable leash or running around parking lot
  17. Client doesn't put a CPR code
  18. Owner complains about pricing
  19. Client overshares
  20. "Can you do a payment plan?"
  21. Owner card declines
  22. Leaves without exam
  23. "I stopped the meds because he was getting better"
  24. Asks for Apple Pay
  25. West Coast Website Crashes
  26. "My pet is limp, should I bring it in?"
  27. My pet hasn't eaten for a week
  28. Client brings entire family
  29. Asks for a manager