PausedbeforereactingemotionallyUsed anempathyphrasewith a peerOffered extrakindness tosomeonehaving achallenging dayThankedsomeonefor beinghere.Reviewedour recentPt. Exp.ScoresThanks aPatient forWaitingTook abreatherbeforegettingfrustratedUsed thewait boardon 3different pts.Was able tostay calmduring achallengingsituationUsed anempathyphrasewith a ptOffered extrakindness tosomeone inneedMadesomeonelaughOffereda sincereapologyGave asincerecomplimentOfferedmy helpbefore Iwas askedSmiled &Greetedsomeone in theWaiting Roomthat wasn't mypt.Said hi toa someonethat I don'tknowUsed aPatient'sPreferredNameKindlyExplaineda Delay toa Pt.Recognizedsomeonewas nothaving theirbest dayMade apatient smileduring yourinteractionwith themTried to seesomeoneelse'sperspectiveWentabove &beyond tohelp a pt.Askeda peerfor helpPausedbeforereactingemotionallyUsed anempathyphrasewith a peerOffered extrakindness tosomeonehaving achallenging dayThankedsomeonefor beinghere.Reviewedour recentPt. Exp.ScoresThanks aPatient forWaitingTook abreatherbeforegettingfrustratedUsed thewait boardon 3different pts.Was able tostay calmduring achallengingsituationUsed anempathyphrasewith a ptOffered extrakindness tosomeone inneedMadesomeonelaughOffereda sincereapologyGave asincerecomplimentOfferedmy helpbefore Iwas askedSmiled &Greetedsomeone in theWaiting Roomthat wasn't mypt.Said hi toa someonethat I don'tknowUsed aPatient'sPreferredNameKindlyExplaineda Delay toa Pt.Recognizedsomeonewas nothaving theirbest dayMade apatient smileduring yourinteractionwith themTried to seesomeoneelse'sperspectiveWentabove &beyond tohelp a pt.Askeda peerfor help

CV CARE BINGO - June - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Paused before reacting emotionally
  2. Used an empathy phrase with a peer
  3. Offered extra kindness to someone having a challenging day
  4. Thanked someone for being here.
  5. Reviewed our recent Pt. Exp. Scores
  6. Thanks a Patient for Waiting
  7. Took a breather before getting frustrated
  8. Used the wait board on 3 different pts.
  9. Was able to stay calm during a challenging situation
  10. Used an empathy phrase with a pt
  11. Offered extra kindness to someone in need
  12. Made someone laugh
  13. Offered a sincere apology
  14. Gave a sincere compliment
  15. Offered my help before I was asked
  16. Smiled & Greeted someone in the Waiting Room that wasn't my pt.
  17. Said hi to a someone that I don't know
  18. Used a Patient's Preferred Name
  19. Kindly Explained a Delay to a Pt.
  20. Recognized someone was not having their best day
  21. Made a patient smile during your interaction with them
  22. Tried to see someone else's perspective
  23. Went above & beyond to help a pt.
  24. Asked a peer for help