Awkwardsilence“Sorry,out ofstock”“That’snot theprice itsaid”“Do youhave thisin asize…?”Barcodewon’tscanSmile!“Nextcustomerplease!”ChattyregularFree!UpsellingSecuritytag lefton“Can Ihelpyou?”“It’s inthesale”LostreceiptCustomercomplaintClean-up inaisle 3LoyaltycardGreetingcustomers“Justbrowsing”Self-checkoutdramaPricemarkdownBreaktime“It’sstorepolicy”“Can Ispeak tothemanager?”OnlineorderpickupStockroomrunStoreannouncementPricecheckManagerneededRefundrequestTillerrorRestockingshelvesFoldingclothes“Havea niceday!”MysteryshopperQueuejumperAwkwardsilence“Sorry,out ofstock”“That’snot theprice itsaid”“Do youhave thisin asize…?”Barcodewon’tscanSmile!“Nextcustomerplease!”ChattyregularFree!UpsellingSecuritytag lefton“Can Ihelpyou?”“It’s inthesale”LostreceiptCustomercomplaintClean-up inaisle 3LoyaltycardGreetingcustomers“Justbrowsing”Self-checkoutdramaPricemarkdownBreaktime“It’sstorepolicy”“Can Ispeak tothemanager?”OnlineorderpickupStockroomrunStoreannouncementPricecheckManagerneededRefundrequestTillerrorRestockingshelvesFoldingclothes“Havea niceday!”MysteryshopperQueuejumper

Retail Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Awkward silence
  2. “Sorry, out of stock”
  3. “That’s not the price it said”
  4. “Do you have this in a size…?”
  5. Barcode won’t scan
  6. Smile!
  7. “Next customer please!”
  8. Chatty regular
  9. Free!
  10. Upselling
  11. Security tag left on
  12. “Can I help you?”
  13. “It’s in the sale”
  14. Lost receipt
  15. Customer complaint
  16. Clean-up in aisle 3
  17. Loyalty card
  18. Greeting customers
  19. “Just browsing”
  20. Self-checkout drama
  21. Price markdown
  22. Break time
  23. “It’s store policy”
  24. “Can I speak to the manager?”
  25. Online order pickup
  26. Stockroom run
  27. Store announcement
  28. Price check
  29. Manager needed
  30. Refund request
  31. Till error
  32. Restocking shelves
  33. Folding clothes
  34. “Have a nice day!”
  35. Mystery shopper
  36. Queue jumper