I hearyouIt'sunderstandablethat you wouldfeeldisappointed bythisI know this takestime out of yourday, so let'swork together toget this resolvedquicklyI'll get backto you assoon aspossibleWas I able toresolve allyourconcernstoday?I am morethan happyto help youfind aresolutionI can absolutelyunderstandyour frustration.I will do mybest to turn thisaroundIt's brightand early, Ihope youhad a restfulnight.I can seewhy this isa problemI’m able toreproducethis—it’snot just youThank youfor taking thetime to reachout aboutthisWe are herefor you!Please don'thesitate toreach out.That's agreatquestionTalk tome,what'sgoing on?You aretotallyright!Hey! Howare youdoing?I hearyouIt'sunderstandablethat you wouldfeeldisappointed bythisI know this takestime out of yourday, so let'swork together toget this resolvedquicklyI'll get backto you assoon aspossibleWas I able toresolve allyourconcernstoday?I am morethan happyto help youfind aresolutionI can absolutelyunderstandyour frustration.I will do mybest to turn thisaroundIt's brightand early, Ihope youhad a restfulnight.I can seewhy this isa problemI’m able toreproducethis—it’snot just youThank youfor taking thetime to reachout aboutthisWe are herefor you!Please don'thesitate toreach out.That's agreatquestionTalk tome,what'sgoing on?You aretotallyright!Hey! Howare youdoing?

Braze Empathy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I hear you
  2. It's understandable that you would feel disappointed by this
  3. I know this takes time out of your day, so let's work together to get this resolved quickly
  4. I'll get back to you as soon as possible
  5. Was I able to resolve all your concerns today?
  6. I am more than happy to help you find a resolution
  7. I can absolutely understand your frustration. I will do my best to turn this around
  8. It's bright and early, I hope you had a restful night.
  9. I can see why this is a problem
  10. I’m able to reproduce this—it’s not just you
  11. Thank you for taking the time to reach out about this
  12. We are here for you! Please don't hesitate to reach out.
  13. That's a great question
  14. Talk to me, what's going on?
  15. You are totally right!
  16. Hey! How are you doing?