I know this takestime out of yourday, so let'swork together toget this resolvedquicklyI’m able toreproducethis—it’snot just youIt'sunderstandablethat you wouldfeeldisappointed bythisI can absolutelyunderstandyour frustration.I will do mybest to turn thisaroundThank youfor taking thetime to reachout aboutthisThat's agreatquestionYou aretotallyright!It's brightand early, Ihope youhad a restfulnight.We are herefor you!Please don'thesitate toreach out.I hearyouWas I able toresolve allyourconcernstoday?Talk tome,what'sgoing on?Hey! Howare youdoing?I can seewhy this isa problemI'll get backto you assoon aspossibleI am morethan happyto help youfind aresolutionI know this takestime out of yourday, so let'swork together toget this resolvedquicklyI’m able toreproducethis—it’snot just youIt'sunderstandablethat you wouldfeeldisappointed bythisI can absolutelyunderstandyour frustration.I will do mybest to turn thisaroundThank youfor taking thetime to reachout aboutthisThat's agreatquestionYou aretotallyright!It's brightand early, Ihope youhad a restfulnight.We are herefor you!Please don'thesitate toreach out.I hearyouWas I able toresolve allyourconcernstoday?Talk tome,what'sgoing on?Hey! Howare youdoing?I can seewhy this isa problemI'll get backto you assoon aspossibleI am morethan happyto help youfind aresolution

Braze Empathy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I know this takes time out of your day, so let's work together to get this resolved quickly
  2. I’m able to reproduce this—it’s not just you
  3. It's understandable that you would feel disappointed by this
  4. I can absolutely understand your frustration. I will do my best to turn this around
  5. Thank you for taking the time to reach out about this
  6. That's a great question
  7. You are totally right!
  8. It's bright and early, I hope you had a restful night.
  9. We are here for you! Please don't hesitate to reach out.
  10. I hear you
  11. Was I able to resolve all your concerns today?
  12. Talk to me, what's going on?
  13. Hey! How are you doing?
  14. I can see why this is a problem
  15. I'll get back to you as soon as possible
  16. I am more than happy to help you find a resolution