I'll get backto you assoon aspossibleThank youfor taking thetime to reachout aboutthisWe are herefor you!Please don'thesitate toreach out.You aretotallyright!I can absolutelyunderstandyour frustration.I will do mybest to turn thisaroundIt'sunderstandablethat you wouldfeeldisappointed bythisThat's agreatquestionWas I able toresolve allyourconcernstoday?Hey! Howare youdoing?It's brightand early, Ihope youhad a restfulnight.I know this takestime out of yourday, so let'swork together toget this resolvedquicklyI can seewhy this isa problemI’m able toreproducethis—it’snot just youI hearyouI am morethan happyto help youfind aresolutionTalk tome,what'sgoing on?I'll get backto you assoon aspossibleThank youfor taking thetime to reachout aboutthisWe are herefor you!Please don'thesitate toreach out.You aretotallyright!I can absolutelyunderstandyour frustration.I will do mybest to turn thisaroundIt'sunderstandablethat you wouldfeeldisappointed bythisThat's agreatquestionWas I able toresolve allyourconcernstoday?Hey! Howare youdoing?It's brightand early, Ihope youhad a restfulnight.I know this takestime out of yourday, so let'swork together toget this resolvedquicklyI can seewhy this isa problemI’m able toreproducethis—it’snot just youI hearyouI am morethan happyto help youfind aresolutionTalk tome,what'sgoing on?

Braze Empathy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'll get back to you as soon as possible
  2. Thank you for taking the time to reach out about this
  3. We are here for you! Please don't hesitate to reach out.
  4. You are totally right!
  5. I can absolutely understand your frustration. I will do my best to turn this around
  6. It's understandable that you would feel disappointed by this
  7. That's a great question
  8. Was I able to resolve all your concerns today?
  9. Hey! How are you doing?
  10. It's bright and early, I hope you had a restful night.
  11. I know this takes time out of your day, so let's work together to get this resolved quickly
  12. I can see why this is a problem
  13. I’m able to reproduce this—it’s not just you
  14. I hear you
  15. I am more than happy to help you find a resolution
  16. Talk to me, what's going on?