We are herefor you!Please don'thesitate toreach out.Hey! Howare youdoing?You aretotallyright!I can absolutelyunderstandyour frustration.I will do mybest to turn thisaroundI hearyouIt'sunderstandablethat you wouldfeeldisappointed bythisWas I able toresolve allyourconcernstoday?I am morethan happyto help youfind aresolutionI'll get backto you assoon aspossibleI can seewhy this isa problemThat's agreatquestionI know this takestime out of yourday, so let'swork together toget this resolvedquicklyIt's brightand early, Ihope youhad a restfulnight.Thank youfor taking thetime to reachout aboutthisI’m able toreproducethis—it’snot just youTalk tome,what'sgoing on?We are herefor you!Please don'thesitate toreach out.Hey! Howare youdoing?You aretotallyright!I can absolutelyunderstandyour frustration.I will do mybest to turn thisaroundI hearyouIt'sunderstandablethat you wouldfeeldisappointed bythisWas I able toresolve allyourconcernstoday?I am morethan happyto help youfind aresolutionI'll get backto you assoon aspossibleI can seewhy this isa problemThat's agreatquestionI know this takestime out of yourday, so let'swork together toget this resolvedquicklyIt's brightand early, Ihope youhad a restfulnight.Thank youfor taking thetime to reachout aboutthisI’m able toreproducethis—it’snot just youTalk tome,what'sgoing on?

Braze Empathy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. We are here for you! Please don't hesitate to reach out.
  2. Hey! How are you doing?
  3. You are totally right!
  4. I can absolutely understand your frustration. I will do my best to turn this around
  5. I hear you
  6. It's understandable that you would feel disappointed by this
  7. Was I able to resolve all your concerns today?
  8. I am more than happy to help you find a resolution
  9. I'll get back to you as soon as possible
  10. I can see why this is a problem
  11. That's a great question
  12. I know this takes time out of your day, so let's work together to get this resolved quickly
  13. It's bright and early, I hope you had a restful night.
  14. Thank you for taking the time to reach out about this
  15. I’m able to reproduce this—it’s not just you
  16. Talk to me, what's going on?