I hearyouHey! Howare youdoing?I am morethan happyto help youfind aresolutionI know this takestime out of yourday, so let'swork together toget this resolvedquicklyWas I able toresolve allyourconcernstoday?I'll get backto you assoon aspossibleTalk tome,what'sgoing on?We are herefor you!Please don'thesitate toreach out.You aretotallyright!That's agreatquestionIt'sunderstandablethat you wouldfeeldisappointed bythisI’m able toreproducethis—it’snot just youThank youfor taking thetime to reachout aboutthisIt's brightand early, Ihope youhad a restfulnight.I can seewhy this isa problemI can absolutelyunderstandyour frustration.I will do mybest to turn thisaroundI hearyouHey! Howare youdoing?I am morethan happyto help youfind aresolutionI know this takestime out of yourday, so let'swork together toget this resolvedquicklyWas I able toresolve allyourconcernstoday?I'll get backto you assoon aspossibleTalk tome,what'sgoing on?We are herefor you!Please don'thesitate toreach out.You aretotallyright!That's agreatquestionIt'sunderstandablethat you wouldfeeldisappointed bythisI’m able toreproducethis—it’snot just youThank youfor taking thetime to reachout aboutthisIt's brightand early, Ihope youhad a restfulnight.I can seewhy this isa problemI can absolutelyunderstandyour frustration.I will do mybest to turn thisaround

Braze Empathy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I hear you
  2. Hey! How are you doing?
  3. I am more than happy to help you find a resolution
  4. I know this takes time out of your day, so let's work together to get this resolved quickly
  5. Was I able to resolve all your concerns today?
  6. I'll get back to you as soon as possible
  7. Talk to me, what's going on?
  8. We are here for you! Please don't hesitate to reach out.
  9. You are totally right!
  10. That's a great question
  11. It's understandable that you would feel disappointed by this
  12. I’m able to reproduce this—it’s not just you
  13. Thank you for taking the time to reach out about this
  14. It's bright and early, I hope you had a restful night.
  15. I can see why this is a problem
  16. I can absolutely understand your frustration. I will do my best to turn this around