No pendingConnectionTrainings7 WellnessCallswithin aweekNo missingESRinformationNoEligibilityViolations100% clientretentionwithin amonthNofeedsin PGRAllJanuaryrenewalsreceivedAllRenewalSchedulersup to dateAll DiscrepCaseswithin SLANoEscalationswithin amonth14WellnessCalls withina weekAll PMwithinSLANo openDiscrepCasesNo ServiceFirstswithin amonthAll 2016ESRcompletedAllOnboardingCases up todateThreeKudoswithin amonthNo HROwarningsAllDecemberrenewalsreceivedNoHROerrorsRenewalCertificationcompleteNo opencasespendingaction fromyouNo CreditRequestswithin amonth100%TrainingattendanceNo pendingConnectionTrainings7 WellnessCallswithin aweekNo missingESRinformationNoEligibilityViolations100% clientretentionwithin amonthNofeedsin PGRAllJanuaryrenewalsreceivedAllRenewalSchedulersup to dateAll DiscrepCaseswithin SLANoEscalationswithin amonth14WellnessCalls withina weekAll PMwithinSLANo openDiscrepCasesNo ServiceFirstswithin amonthAll 2016ESRcompletedAllOnboardingCases up todateThreeKudoswithin amonthNo HROwarningsAllDecemberrenewalsreceivedNoHROerrorsRenewalCertificationcompleteNo opencasespendingaction fromyouNo CreditRequestswithin amonth100%Trainingattendance

Client Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No pending Connection Trainings
  2. 7 Wellness Calls within a week
  3. No missing ESR information
  4. No Eligibility Violations
  5. 100% client retention within a month
  6. No feeds in PGR
  7. All January renewals received
  8. All Renewal Schedulers up to date
  9. All Discrep Cases within SLA
  10. No Escalations within a month
  11. 14 Wellness Calls within a week
  12. All PM within SLA
  13. No open Discrep Cases
  14. No Service Firsts within a month
  15. All 2016 ESR completed
  16. All Onboarding Cases up to date
  17. Three Kudos within a month
  18. No HRO warnings
  19. All December renewals received
  20. No HRO errors
  21. Renewal Certification complete
  22. No open cases pending action from you
  23. No Credit Requests within a month
  24. 100% Training attendance