100%TrainingattendanceNo ServiceFirstswithin amonthNoEscalationswithin amonthAllJanuaryrenewalsreceivedNoHROerrorsAllRenewalSchedulersup to dateAll PMwithinSLANo CreditRequestswithin amonthNo openDiscrepCasesNo pendingConnectionTrainingsNo HROwarningsRenewalCertificationcompleteThreeKudoswithin amonthAllDecemberrenewalsreceivedAll 2016ESRcompleted7 WellnessCallswithin aweekNoEligibilityViolationsAll DiscrepCaseswithin SLA14WellnessCalls withina weekNo opencasespendingaction fromyouNo missingESRinformationAllOnboardingCases up todate100% clientretentionwithin amonthNofeedsin PGR100%TrainingattendanceNo ServiceFirstswithin amonthNoEscalationswithin amonthAllJanuaryrenewalsreceivedNoHROerrorsAllRenewalSchedulersup to dateAll PMwithinSLANo CreditRequestswithin amonthNo openDiscrepCasesNo pendingConnectionTrainingsNo HROwarningsRenewalCertificationcompleteThreeKudoswithin amonthAllDecemberrenewalsreceivedAll 2016ESRcompleted7 WellnessCallswithin aweekNoEligibilityViolationsAll DiscrepCaseswithin SLA14WellnessCalls withina weekNo opencasespendingaction fromyouNo missingESRinformationAllOnboardingCases up todate100% clientretentionwithin amonthNofeedsin PGR

Client Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% Training attendance
  2. No Service Firsts within a month
  3. No Escalations within a month
  4. All January renewals received
  5. No HRO errors
  6. All Renewal Schedulers up to date
  7. All PM within SLA
  8. No Credit Requests within a month
  9. No open Discrep Cases
  10. No pending Connection Trainings
  11. No HRO warnings
  12. Renewal Certification complete
  13. Three Kudos within a month
  14. All December renewals received
  15. All 2016 ESR completed
  16. 7 Wellness Calls within a week
  17. No Eligibility Violations
  18. All Discrep Cases within SLA
  19. 14 Wellness Calls within a week
  20. No open cases pending action from you
  21. No missing ESR information
  22. All Onboarding Cases up to date
  23. 100% client retention within a month
  24. No feeds in PGR