No ServiceFirstswithin amonthAllJanuaryrenewalsreceivedNo pendingConnectionTrainingsNofeedsin PGRRenewalCertificationcompleteThreeKudoswithin amonthNoHROerrors100% clientretentionwithin amonth100%TrainingattendanceAllOnboardingCases up todateNo openDiscrepCasesNoEscalationswithin amonth14WellnessCalls withina weekAllDecemberrenewalsreceivedAll 2016ESRcompletedNo CreditRequestswithin amonthAll PMwithinSLAAllRenewalSchedulersup to dateAll DiscrepCaseswithin SLANoEligibilityViolationsNo HROwarningsNo opencasespendingaction fromyou7 WellnessCallswithin aweekNo missingESRinformationNo ServiceFirstswithin amonthAllJanuaryrenewalsreceivedNo pendingConnectionTrainingsNofeedsin PGRRenewalCertificationcompleteThreeKudoswithin amonthNoHROerrors100% clientretentionwithin amonth100%TrainingattendanceAllOnboardingCases up todateNo openDiscrepCasesNoEscalationswithin amonth14WellnessCalls withina weekAllDecemberrenewalsreceivedAll 2016ESRcompletedNo CreditRequestswithin amonthAll PMwithinSLAAllRenewalSchedulersup to dateAll DiscrepCaseswithin SLANoEligibilityViolationsNo HROwarningsNo opencasespendingaction fromyou7 WellnessCallswithin aweekNo missingESRinformation

Client Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Service Firsts within a month
  2. All January renewals received
  3. No pending Connection Trainings
  4. No feeds in PGR
  5. Renewal Certification complete
  6. Three Kudos within a month
  7. No HRO errors
  8. 100% client retention within a month
  9. 100% Training attendance
  10. All Onboarding Cases up to date
  11. No open Discrep Cases
  12. No Escalations within a month
  13. 14 Wellness Calls within a week
  14. All December renewals received
  15. All 2016 ESR completed
  16. No Credit Requests within a month
  17. All PM within SLA
  18. All Renewal Schedulers up to date
  19. All Discrep Cases within SLA
  20. No Eligibility Violations
  21. No HRO warnings
  22. No open cases pending action from you
  23. 7 Wellness Calls within a week
  24. No missing ESR information