AllDecemberrenewalsreceivedNoEscalationswithin amonthNo opencasespendingaction fromyouNo ServiceFirstswithin amonthAll PMwithinSLAAllRenewalSchedulersup to dateAllJanuaryrenewalsreceivedAll 2016ESRcompletedRenewalCertificationcompleteNoEligibilityViolations14WellnessCalls withina weekThreeKudoswithin amonth100%TrainingattendanceAllOnboardingCases up todateNofeedsin PGRNoHROerrorsAll DiscrepCaseswithin SLA100% clientretentionwithin amonth7 WellnessCallswithin aweekNo CreditRequestswithin amonthNo HROwarningsNo pendingConnectionTrainingsNo missingESRinformationNo openDiscrepCasesAllDecemberrenewalsreceivedNoEscalationswithin amonthNo opencasespendingaction fromyouNo ServiceFirstswithin amonthAll PMwithinSLAAllRenewalSchedulersup to dateAllJanuaryrenewalsreceivedAll 2016ESRcompletedRenewalCertificationcompleteNoEligibilityViolations14WellnessCalls withina weekThreeKudoswithin amonth100%TrainingattendanceAllOnboardingCases up todateNofeedsin PGRNoHROerrorsAll DiscrepCaseswithin SLA100% clientretentionwithin amonth7 WellnessCallswithin aweekNo CreditRequestswithin amonthNo HROwarningsNo pendingConnectionTrainingsNo missingESRinformationNo openDiscrepCases

Client Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. All December renewals received
  2. No Escalations within a month
  3. No open cases pending action from you
  4. No Service Firsts within a month
  5. All PM within SLA
  6. All Renewal Schedulers up to date
  7. All January renewals received
  8. All 2016 ESR completed
  9. Renewal Certification complete
  10. No Eligibility Violations
  11. 14 Wellness Calls within a week
  12. Three Kudos within a month
  13. 100% Training attendance
  14. All Onboarding Cases up to date
  15. No feeds in PGR
  16. No HRO errors
  17. All Discrep Cases within SLA
  18. 100% client retention within a month
  19. 7 Wellness Calls within a week
  20. No Credit Requests within a month
  21. No HRO warnings
  22. No pending Connection Trainings
  23. No missing ESR information
  24. No open Discrep Cases