No missingESRinformationNoEligibilityViolationsNoEscalationswithin amonth100% clientretentionwithin amonthThreeKudoswithin amonthNo CreditRequestswithin amonthNo ServiceFirstswithin amonth14WellnessCalls withina week7 WellnessCallswithin aweekAllOnboardingCases up todateNofeedsin PGR100%TrainingattendanceNo pendingConnectionTrainingsAllDecemberrenewalsreceivedRenewalCertificationcompleteNo opencasespendingaction fromyouNo openDiscrepCasesAll PMwithinSLAAllRenewalSchedulersup to dateAllJanuaryrenewalsreceivedAll 2016ESRcompletedAll DiscrepCaseswithin SLANo HROwarningsNoHROerrorsNo missingESRinformationNoEligibilityViolationsNoEscalationswithin amonth100% clientretentionwithin amonthThreeKudoswithin amonthNo CreditRequestswithin amonthNo ServiceFirstswithin amonth14WellnessCalls withina week7 WellnessCallswithin aweekAllOnboardingCases up todateNofeedsin PGR100%TrainingattendanceNo pendingConnectionTrainingsAllDecemberrenewalsreceivedRenewalCertificationcompleteNo opencasespendingaction fromyouNo openDiscrepCasesAll PMwithinSLAAllRenewalSchedulersup to dateAllJanuaryrenewalsreceivedAll 2016ESRcompletedAll DiscrepCaseswithin SLANo HROwarningsNoHROerrors

Client Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. No missing ESR information
  2. No Eligibility Violations
  3. No Escalations within a month
  4. 100% client retention within a month
  5. Three Kudos within a month
  6. No Credit Requests within a month
  7. No Service Firsts within a month
  8. 14 Wellness Calls within a week
  9. 7 Wellness Calls within a week
  10. All Onboarding Cases up to date
  11. No feeds in PGR
  12. 100% Training attendance
  13. No pending Connection Trainings
  14. All December renewals received
  15. Renewal Certification complete
  16. No open cases pending action from you
  17. No open Discrep Cases
  18. All PM within SLA
  19. All Renewal Schedulers up to date
  20. All January renewals received
  21. All 2016 ESR completed
  22. All Discrep Cases within SLA
  23. No HRO warnings
  24. No HRO errors