No opencasespendingaction fromyouNo pendingConnectionTrainingsAllJanuaryrenewalsreceived7 WellnessCallswithin aweekAllRenewalSchedulersup to dateNofeedsin PGRAll PMwithinSLANoEligibilityViolationsNo ServiceFirstswithin amonthRenewalCertificationcomplete100% clientretentionwithin amonthNo HROwarningsAll 2016ESRcompletedNo openDiscrepCasesNoHROerrors14WellnessCalls withina weekNo CreditRequestswithin amonthAll DiscrepCaseswithin SLAAllDecemberrenewalsreceivedNoEscalationswithin amonthNo missingESRinformationThreeKudoswithin amonthAllOnboardingCases up todate100%TrainingattendanceNo opencasespendingaction fromyouNo pendingConnectionTrainingsAllJanuaryrenewalsreceived7 WellnessCallswithin aweekAllRenewalSchedulersup to dateNofeedsin PGRAll PMwithinSLANoEligibilityViolationsNo ServiceFirstswithin amonthRenewalCertificationcomplete100% clientretentionwithin amonthNo HROwarningsAll 2016ESRcompletedNo openDiscrepCasesNoHROerrors14WellnessCalls withina weekNo CreditRequestswithin amonthAll DiscrepCaseswithin SLAAllDecemberrenewalsreceivedNoEscalationswithin amonthNo missingESRinformationThreeKudoswithin amonthAllOnboardingCases up todate100%Trainingattendance

Client Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No open cases pending action from you
  2. No pending Connection Trainings
  3. All January renewals received
  4. 7 Wellness Calls within a week
  5. All Renewal Schedulers up to date
  6. No feeds in PGR
  7. All PM within SLA
  8. No Eligibility Violations
  9. No Service Firsts within a month
  10. Renewal Certification complete
  11. 100% client retention within a month
  12. No HRO warnings
  13. All 2016 ESR completed
  14. No open Discrep Cases
  15. No HRO errors
  16. 14 Wellness Calls within a week
  17. No Credit Requests within a month
  18. All Discrep Cases within SLA
  19. All December renewals received
  20. No Escalations within a month
  21. No missing ESR information
  22. Three Kudos within a month
  23. All Onboarding Cases up to date
  24. 100% Training attendance