7 Wellness Calls within a week No HRO errors No Eligibility Violations No open Discrep Cases All January renewals received No open cases pending action from you No feeds in PGR 14 Wellness Calls within a week No Credit Requests within a month No Escalations within a month All Onboarding Cases up to date All PM within SLA No missing ESR information All December renewals received All Renewal Schedulers up to date 100% client retention within a month All Discrep Cases within SLA No HRO warnings No Service Firsts within a month All 2016 ESR completed Renewal Certification complete 100% Training attendance No pending Connection Trainings Three Kudos within a month 7 Wellness Calls within a week No HRO errors No Eligibility Violations No open Discrep Cases All January renewals received No open cases pending action from you No feeds in PGR 14 Wellness Calls within a week No Credit Requests within a month No Escalations within a month All Onboarding Cases up to date All PM within SLA No missing ESR information All December renewals received All Renewal Schedulers up to date 100% client retention within a month All Discrep Cases within SLA No HRO warnings No Service Firsts within a month All 2016 ESR completed Renewal Certification complete 100% Training attendance No pending Connection Trainings Three Kudos within a month
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
7 Wellness Calls within a week
No HRO errors
No Eligibility Violations
No open Discrep Cases
All January renewals received
No open cases pending action from you
No feeds in PGR
14 Wellness Calls within a week
No Credit Requests within a month
No Escalations within a month
All Onboarding Cases up to date
All PM within SLA
No missing ESR information
All December renewals received
All Renewal Schedulers up to date
100% client retention within a month
All Discrep Cases within SLA
No HRO warnings
No Service Firsts within a month
All 2016 ESR completed
Renewal Certification complete
100% Training attendance
No pending Connection Trainings
Three Kudos within a month