No CreditRequestswithin amonthNoEligibilityViolations100% clientretentionwithin amonth7 WellnessCallswithin aweekAllDecemberrenewalsreceivedNofeedsin PGRNo openDiscrepCasesAll DiscrepCaseswithin SLAAllRenewalSchedulersup to dateAllOnboardingCases up todateNo missingESRinformationNo opencasespendingaction fromyou100%TrainingattendanceNo HROwarnings14WellnessCalls withina weekNoEscalationswithin amonthNoHROerrorsRenewalCertificationcompleteAllJanuaryrenewalsreceivedAll 2016ESRcompletedThreeKudoswithin amonthNo pendingConnectionTrainingsNo ServiceFirstswithin amonthAll PMwithinSLANo CreditRequestswithin amonthNoEligibilityViolations100% clientretentionwithin amonth7 WellnessCallswithin aweekAllDecemberrenewalsreceivedNofeedsin PGRNo openDiscrepCasesAll DiscrepCaseswithin SLAAllRenewalSchedulersup to dateAllOnboardingCases up todateNo missingESRinformationNo opencasespendingaction fromyou100%TrainingattendanceNo HROwarnings14WellnessCalls withina weekNoEscalationswithin amonthNoHROerrorsRenewalCertificationcompleteAllJanuaryrenewalsreceivedAll 2016ESRcompletedThreeKudoswithin amonthNo pendingConnectionTrainingsNo ServiceFirstswithin amonthAll PMwithinSLA

Client Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Credit Requests within a month
  2. No Eligibility Violations
  3. 100% client retention within a month
  4. 7 Wellness Calls within a week
  5. All December renewals received
  6. No feeds in PGR
  7. No open Discrep Cases
  8. All Discrep Cases within SLA
  9. All Renewal Schedulers up to date
  10. All Onboarding Cases up to date
  11. No missing ESR information
  12. No open cases pending action from you
  13. 100% Training attendance
  14. No HRO warnings
  15. 14 Wellness Calls within a week
  16. No Escalations within a month
  17. No HRO errors
  18. Renewal Certification complete
  19. All January renewals received
  20. All 2016 ESR completed
  21. Three Kudos within a month
  22. No pending Connection Trainings
  23. No Service Firsts within a month
  24. All PM within SLA