NoEligibilityViolationsNo pendingConnectionTrainingsRenewalCertificationcompleteAllRenewalSchedulersup to date14WellnessCalls withina weekNo missingESRinformationAll 2016ESRcompletedNo CreditRequestswithin amonthNoHROerrorsAllOnboardingCases up todateNoEscalationswithin amonthThreeKudoswithin amonth100% clientretentionwithin amonthNo openDiscrepCasesNofeedsin PGRAllDecemberrenewalsreceivedNo HROwarningsNo opencasespendingaction fromyou7 WellnessCallswithin aweekAll PMwithinSLA100%TrainingattendanceNo ServiceFirstswithin amonthAllJanuaryrenewalsreceivedAll DiscrepCaseswithin SLANoEligibilityViolationsNo pendingConnectionTrainingsRenewalCertificationcompleteAllRenewalSchedulersup to date14WellnessCalls withina weekNo missingESRinformationAll 2016ESRcompletedNo CreditRequestswithin amonthNoHROerrorsAllOnboardingCases up todateNoEscalationswithin amonthThreeKudoswithin amonth100% clientretentionwithin amonthNo openDiscrepCasesNofeedsin PGRAllDecemberrenewalsreceivedNo HROwarningsNo opencasespendingaction fromyou7 WellnessCallswithin aweekAll PMwithinSLA100%TrainingattendanceNo ServiceFirstswithin amonthAllJanuaryrenewalsreceivedAll DiscrepCaseswithin SLA

Client Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Eligibility Violations
  2. No pending Connection Trainings
  3. Renewal Certification complete
  4. All Renewal Schedulers up to date
  5. 14 Wellness Calls within a week
  6. No missing ESR information
  7. All 2016 ESR completed
  8. No Credit Requests within a month
  9. No HRO errors
  10. All Onboarding Cases up to date
  11. No Escalations within a month
  12. Three Kudos within a month
  13. 100% client retention within a month
  14. No open Discrep Cases
  15. No feeds in PGR
  16. All December renewals received
  17. No HRO warnings
  18. No open cases pending action from you
  19. 7 Wellness Calls within a week
  20. All PM within SLA
  21. 100% Training attendance
  22. No Service Firsts within a month
  23. All January renewals received
  24. All Discrep Cases within SLA