Sent aGIF in ateam chatResolved aCOB issuewithoutcontactingthe patientSubmittedacorrectedclaimShared aresourcein theteam chatFixed a claimedit in theclearinghouseIdentified aclaim denialthat wasoverturnedSent afax to apayerSentrequestedmedicalrecords to apayerSent a claimback forreprocessingSubmittedor re-submitteda claimProvidedadditionalinformation ona generic denial(CO-16, CO-96)Identifieda codingrelateddenialHelped ateammember witha question inthe team chatDocumenteda denialcode in yournoteResolvedmultipledenials forthe samepatientFound andcorrected anNPI ortaxonomyerrorShouted out ateam member orleader in theRCMCommunicationschatHad yourcameraon duringa meetingParticipatedin MotivationMondayBingo!Documenteda payerreferencenumber inyour noteCompletedall 40assignedaccounts forthe dayDocumenteda payerpolicy/LCDin your noteCalleda payerFiled adisputeJoined ateammeetingon timeIdentified anew denialtrend andreported itShared aclientsuccess orteam winIdentified andcorrected aclaim with amissing orincorrect NDCIdentifieda claimthat paidthis monthSent aGIF in ateam chatResolved aCOB issuewithoutcontactingthe patientSubmittedacorrectedclaimShared aresourcein theteam chatFixed a claimedit in theclearinghouseIdentified aclaim denialthat wasoverturnedSent afax to apayerSentrequestedmedicalrecords to apayerSent a claimback forreprocessingSubmittedor re-submitteda claimProvidedadditionalinformation ona generic denial(CO-16, CO-96)Identifieda codingrelateddenialHelped ateammember witha question inthe team chatDocumenteda denialcode in yournoteResolvedmultipledenials forthe samepatientFound andcorrected anNPI ortaxonomyerrorShouted out ateam member orleader in theRCMCommunicationschatHad yourcameraon duringa meetingParticipatedin MotivationMondayBingo!Documenteda payerreferencenumber inyour noteCompletedall 40assignedaccounts forthe dayDocumenteda payerpolicy/LCDin your noteCalleda payerFiled adisputeJoined ateammeetingon timeIdentified anew denialtrend andreported itShared aclientsuccess orteam winIdentified andcorrected aclaim with amissing orincorrect NDCIdentifieda claimthat paidthis month

Motivation Monday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent a GIF in a team chat
  2. Resolved a COB issue without contacting the patient
  3. Submitted a corrected claim
  4. Shared a resource in the team chat
  5. Fixed a claim edit in the clearinghouse
  6. Identified a claim denial that was overturned
  7. Sent a fax to a payer
  8. Sent requested medical records to a payer
  9. Sent a claim back for reprocessing
  10. Submitted or re-submitted a claim
  11. Provided additional information on a generic denial (CO-16, CO-96)
  12. Identified a coding related denial
  13. Helped a team member with a question in the team chat
  14. Documented a denial code in your note
  15. Resolved multiple denials for the same patient
  16. Found and corrected an NPI or taxonomy error
  17. Shouted out a team member or leader in the RCM Communications chat
  18. Had your camera on during a meeting
  19. Participated in Motivation Monday Bingo!
  20. Documented a payer reference number in your note
  21. Completed all 40 assigned accounts for the day
  22. Documented a payer policy/LCD in your note
  23. Called a payer
  24. Filed a dispute
  25. Joined a team meeting on time
  26. Identified a new denial trend and reported it
  27. Shared a client success or team win
  28. Identified and corrected a claim with a missing or incorrect NDC
  29. Identified a claim that paid this month