Customercomplainsabout theprice or feesWantssomethingfor freeCustomerwants tospeak to amanagerCan'tloginMore thanone chata timeCan'tUnderstandCustomerSameclient fromchat onphoneCustomerKeepsInterruptingCustomerstarts to typesomethingrude, thendeletes itWrongnumbercustomerconnectsone minutebefore shiftendsCaller hangsup duringconversationcustomerblames youforcustomersUser ErrorCustomeris eatingwhile onthe phoneCustomergave me acomplimentCustomerputs youon holdPrankCallerMade 2sales inone dayTextmessagingnotworkingHad astrangerequestCustomercalled me bythe wrongnameCustomerwanted tochat aboutanything butaccountAsks forhelp butdoesn't letyou talkAppIssueCustomercomplainsabout theprice or feesWantssomethingfor freeCustomerwants tospeak to amanagerCan'tloginMore thanone chata timeCan'tUnderstandCustomerSameclient fromchat onphoneCustomerKeepsInterruptingCustomerstarts to typesomethingrude, thendeletes itWrongnumbercustomerconnectsone minutebefore shiftendsCaller hangsup duringconversationcustomerblames youforcustomersUser ErrorCustomeris eatingwhile onthe phoneCustomergave me acomplimentCustomerputs youon holdPrankCallerMade 2sales inone dayTextmessagingnotworkingHad astrangerequestCustomercalled me bythe wrongnameCustomerwanted tochat aboutanything butaccountAsks forhelp butdoesn't letyou talkAppIssue

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer complains about the price or fees
  2. Wants something for free
  3. Customer wants to speak to a manager
  4. Can't login
  5. More than one chat a time
  6. Can't Understand Customer
  7. Same client from chat on phone
  8. Customer Keeps Interrupting
  9. Customer starts to type something rude, then deletes it
  10. Wrong number
  11. customer connects one minute before shift ends
  12. Caller hangs up during conversation
  13. customer blames you for customers User Error
  14. Customer is eating while on the phone
  15. Customer gave me a compliment
  16. Customer puts you on hold
  17. Prank Caller
  18. Made 2 sales in one day
  19. Text messaging not working
  20. Had a strange request
  21. Customer called me by the wrong name
  22. Customer wanted to chat about anything but account
  23. Asks for help but doesn't let you talk
  24. App Issue