Customerputs youon holdCustomeris eatingwhile onthe phoneAppIssueHad astrangerequestMore thanone chata timeCan'tUnderstandCustomerCaller hangsup duringconversationAsks forhelp butdoesn't letyou talkPrankCallerMade 2sales inone daycustomerblames youforcustomersUser ErrorCustomercalled me bythe wrongnameCustomerstarts to typesomethingrude, thendeletes itCustomerwants tospeak to amanagerCustomercomplainsabout theprice or feesSameclient fromchat onphoneTextmessagingnotworkingcustomerconnectsone minutebefore shiftendsCustomerKeepsInterruptingCan'tloginCustomerwanted tochat aboutanything butaccountCustomergave me acomplimentWantssomethingfor freeWrongnumberCustomerputs youon holdCustomeris eatingwhile onthe phoneAppIssueHad astrangerequestMore thanone chata timeCan'tUnderstandCustomerCaller hangsup duringconversationAsks forhelp butdoesn't letyou talkPrankCallerMade 2sales inone daycustomerblames youforcustomersUser ErrorCustomercalled me bythe wrongnameCustomerstarts to typesomethingrude, thendeletes itCustomerwants tospeak to amanagerCustomercomplainsabout theprice or feesSameclient fromchat onphoneTextmessagingnotworkingcustomerconnectsone minutebefore shiftendsCustomerKeepsInterruptingCan'tloginCustomerwanted tochat aboutanything butaccountCustomergave me acomplimentWantssomethingfor freeWrongnumber

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer puts you on hold
  2. Customer is eating while on the phone
  3. App Issue
  4. Had a strange request
  5. More than one chat a time
  6. Can't Understand Customer
  7. Caller hangs up during conversation
  8. Asks for help but doesn't let you talk
  9. Prank Caller
  10. Made 2 sales in one day
  11. customer blames you for customers User Error
  12. Customer called me by the wrong name
  13. Customer starts to type something rude, then deletes it
  14. Customer wants to speak to a manager
  15. Customer complains about the price or fees
  16. Same client from chat on phone
  17. Text messaging not working
  18. customer connects one minute before shift ends
  19. Customer Keeps Interrupting
  20. Can't login
  21. Customer wanted to chat about anything but account
  22. Customer gave me a compliment
  23. Wants something for free
  24. Wrong number