customerconnectsone minutebefore shiftendsCustomerputs youon holdPrankCallerWantssomethingfor freeCustomerKeepsInterruptingMade 2sales inone dayCustomerwants tospeak to amanagerSameclient fromchat onphonecustomerblames youforcustomersUser ErrorCustomercalled me bythe wrongnameCustomeris eatingwhile onthe phoneTextmessagingnotworkingCustomergave me acomplimentAsks forhelp butdoesn't letyou talkCustomercomplainsabout theprice or feesCustomerwanted tochat aboutanything butaccountMore thanone chata timeWrongnumberCaller hangsup duringconversationCan'tloginCustomerstarts to typesomethingrude, thendeletes itHad astrangerequestAppIssueCan'tUnderstandCustomercustomerconnectsone minutebefore shiftendsCustomerputs youon holdPrankCallerWantssomethingfor freeCustomerKeepsInterruptingMade 2sales inone dayCustomerwants tospeak to amanagerSameclient fromchat onphonecustomerblames youforcustomersUser ErrorCustomercalled me bythe wrongnameCustomeris eatingwhile onthe phoneTextmessagingnotworkingCustomergave me acomplimentAsks forhelp butdoesn't letyou talkCustomercomplainsabout theprice or feesCustomerwanted tochat aboutanything butaccountMore thanone chata timeWrongnumberCaller hangsup duringconversationCan'tloginCustomerstarts to typesomethingrude, thendeletes itHad astrangerequestAppIssueCan'tUnderstandCustomer

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. customer connects one minute before shift ends
  2. Customer puts you on hold
  3. Prank Caller
  4. Wants something for free
  5. Customer Keeps Interrupting
  6. Made 2 sales in one day
  7. Customer wants to speak to a manager
  8. Same client from chat on phone
  9. customer blames you for customers User Error
  10. Customer called me by the wrong name
  11. Customer is eating while on the phone
  12. Text messaging not working
  13. Customer gave me a compliment
  14. Asks for help but doesn't let you talk
  15. Customer complains about the price or fees
  16. Customer wanted to chat about anything but account
  17. More than one chat a time
  18. Wrong number
  19. Caller hangs up during conversation
  20. Can't login
  21. Customer starts to type something rude, then deletes it
  22. Had a strange request
  23. App Issue
  24. Can't Understand Customer