Said 'Tellme moreabout that'Used thespeaker'snameUsedencouragingsounds (e.g.,'Mmm-hmm','I see')NoddedwhilelisteningUsedneutraltone andexpressionValidatedsomeone'sfeelingsRespondedwithcuriosityUsedopenbodylanguageDid notgiveadviceright awayLeanedin whilelisteningSmiled orgaveaffirminggesturesListenedwithoutproblem-solvingSaid 'Thatmakessense'SummarizedtheconversationDidn'tinterruptParaphrasedwhat wassaidReflected afeeling back(e.g., 'Yousoundfrustrated')MadeeyecontactGavespeakerfullattentionMaintainedfocus for fullconversationShowedempathyAsked aclarifyingquestionAllowedsilencewithoutinterruptingStayed offphone ordistractionsSaid 'Tellme moreabout that'Used thespeaker'snameUsedencouragingsounds (e.g.,'Mmm-hmm','I see')NoddedwhilelisteningUsedneutraltone andexpressionValidatedsomeone'sfeelingsRespondedwithcuriosityUsedopenbodylanguageDid notgiveadviceright awayLeanedin whilelisteningSmiled orgaveaffirminggesturesListenedwithoutproblem-solvingSaid 'Thatmakessense'SummarizedtheconversationDidn'tinterruptParaphrasedwhat wassaidReflected afeeling back(e.g., 'Yousoundfrustrated')MadeeyecontactGavespeakerfullattentionMaintainedfocus for fullconversationShowedempathyAsked aclarifyingquestionAllowedsilencewithoutinterruptingStayed offphone ordistractions

Active Listening - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said 'Tell me more about that'
  2. Used the speaker's name
  3. Used encouraging sounds (e.g., 'Mmm-hmm', 'I see')
  4. Nodded while listening
  5. Used neutral tone and expression
  6. Validated someone's feelings
  7. Responded with curiosity
  8. Used open body language
  9. Did not give advice right away
  10. Leaned in while listening
  11. Smiled or gave affirming gestures
  12. Listened without problem-solving
  13. Said 'That makes sense'
  14. Summarized the conversation
  15. Didn't interrupt
  16. Paraphrased what was said
  17. Reflected a feeling back (e.g., 'You sound frustrated')
  18. Made eye contact
  19. Gave speaker full attention
  20. Maintained focus for full conversation
  21. Showed empathy
  22. Asked a clarifying question
  23. Allowed silence without interrupting
  24. Stayed off phone or distractions