SummarizedtheconversationUsed thespeaker'snameValidatedsomeone'sfeelingsSaid 'Tellme moreabout that'AllowedsilencewithoutinterruptingParaphrasedwhat wassaidSaid 'Thatmakessense'Reflected afeeling back(e.g., 'Yousoundfrustrated')Didn'tinterruptMadeeyecontactListenedwithoutproblem-solvingShowedempathyNoddedwhilelisteningLeanedin whilelisteningSmiled orgaveaffirminggesturesUsedencouragingsounds (e.g.,'Mmm-hmm','I see')Stayed offphone ordistractionsRespondedwithcuriosityDid notgiveadviceright awayAsked aclarifyingquestionUsedopenbodylanguageGavespeakerfullattentionMaintainedfocus for fullconversationUsedneutraltone andexpressionSummarizedtheconversationUsed thespeaker'snameValidatedsomeone'sfeelingsSaid 'Tellme moreabout that'AllowedsilencewithoutinterruptingParaphrasedwhat wassaidSaid 'Thatmakessense'Reflected afeeling back(e.g., 'Yousoundfrustrated')Didn'tinterruptMadeeyecontactListenedwithoutproblem-solvingShowedempathyNoddedwhilelisteningLeanedin whilelisteningSmiled orgaveaffirminggesturesUsedencouragingsounds (e.g.,'Mmm-hmm','I see')Stayed offphone ordistractionsRespondedwithcuriosityDid notgiveadviceright awayAsked aclarifyingquestionUsedopenbodylanguageGavespeakerfullattentionMaintainedfocus for fullconversationUsedneutraltone andexpression

Active Listening - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Summarized the conversation
  2. Used the speaker's name
  3. Validated someone's feelings
  4. Said 'Tell me more about that'
  5. Allowed silence without interrupting
  6. Paraphrased what was said
  7. Said 'That makes sense'
  8. Reflected a feeling back (e.g., 'You sound frustrated')
  9. Didn't interrupt
  10. Made eye contact
  11. Listened without problem-solving
  12. Showed empathy
  13. Nodded while listening
  14. Leaned in while listening
  15. Smiled or gave affirming gestures
  16. Used encouraging sounds (e.g., 'Mmm-hmm', 'I see')
  17. Stayed off phone or distractions
  18. Responded with curiosity
  19. Did not give advice right away
  20. Asked a clarifying question
  21. Used open body language
  22. Gave speaker full attention
  23. Maintained focus for full conversation
  24. Used neutral tone and expression