Said 'Thatmakessense'Asked aclarifyingquestionStayed offphone ordistractionsUsedopenbodylanguageGavespeakerfullattentionAllowedsilencewithoutinterruptingSmiled orgaveaffirminggesturesParaphrasedwhat wassaidDid notgiveadviceright awayUsedencouragingsounds (e.g.,'Mmm-hmm','I see')SummarizedtheconversationValidatedsomeone'sfeelingsSaid 'Tellme moreabout that'NoddedwhilelisteningRespondedwithcuriosityMadeeyecontactMaintainedfocus for fullconversationShowedempathyUsed thespeaker'snameLeanedin whilelisteningListenedwithoutproblem-solvingUsedneutraltone andexpressionDidn'tinterruptReflected afeeling back(e.g., 'Yousoundfrustrated')Said 'Thatmakessense'Asked aclarifyingquestionStayed offphone ordistractionsUsedopenbodylanguageGavespeakerfullattentionAllowedsilencewithoutinterruptingSmiled orgaveaffirminggesturesParaphrasedwhat wassaidDid notgiveadviceright awayUsedencouragingsounds (e.g.,'Mmm-hmm','I see')SummarizedtheconversationValidatedsomeone'sfeelingsSaid 'Tellme moreabout that'NoddedwhilelisteningRespondedwithcuriosityMadeeyecontactMaintainedfocus for fullconversationShowedempathyUsed thespeaker'snameLeanedin whilelisteningListenedwithoutproblem-solvingUsedneutraltone andexpressionDidn'tinterruptReflected afeeling back(e.g., 'Yousoundfrustrated')

Active Listening - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said 'That makes sense'
  2. Asked a clarifying question
  3. Stayed off phone or distractions
  4. Used open body language
  5. Gave speaker full attention
  6. Allowed silence without interrupting
  7. Smiled or gave affirming gestures
  8. Paraphrased what was said
  9. Did not give advice right away
  10. Used encouraging sounds (e.g., 'Mmm-hmm', 'I see')
  11. Summarized the conversation
  12. Validated someone's feelings
  13. Said 'Tell me more about that'
  14. Nodded while listening
  15. Responded with curiosity
  16. Made eye contact
  17. Maintained focus for full conversation
  18. Showed empathy
  19. Used the speaker's name
  20. Leaned in while listening
  21. Listened without problem-solving
  22. Used neutral tone and expression
  23. Didn't interrupt
  24. Reflected a feeling back (e.g., 'You sound frustrated')