Said 'Thatmakessense'RespondedwithcuriosityGavespeakerfullattentionMadeeyecontactValidatedsomeone'sfeelingsSaid 'Tellme moreabout that'Asked aclarifyingquestionListenedwithoutproblem-solvingDidn'tinterruptAllowedsilencewithoutinterruptingDid notgiveadviceright awayStayed offphone ordistractionsUsedopenbodylanguageParaphrasedwhat wassaidUsed thespeaker'snameMaintainedfocus for fullconversationNoddedwhilelisteningUsedneutraltone andexpressionUsedencouragingsounds (e.g.,'Mmm-hmm','I see')Leanedin whilelisteningSmiled orgaveaffirminggesturesSummarizedtheconversationShowedempathyReflected afeeling back(e.g., 'Yousoundfrustrated')Said 'Thatmakessense'RespondedwithcuriosityGavespeakerfullattentionMadeeyecontactValidatedsomeone'sfeelingsSaid 'Tellme moreabout that'Asked aclarifyingquestionListenedwithoutproblem-solvingDidn'tinterruptAllowedsilencewithoutinterruptingDid notgiveadviceright awayStayed offphone ordistractionsUsedopenbodylanguageParaphrasedwhat wassaidUsed thespeaker'snameMaintainedfocus for fullconversationNoddedwhilelisteningUsedneutraltone andexpressionUsedencouragingsounds (e.g.,'Mmm-hmm','I see')Leanedin whilelisteningSmiled orgaveaffirminggesturesSummarizedtheconversationShowedempathyReflected afeeling back(e.g., 'Yousoundfrustrated')

Active Listening - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said 'That makes sense'
  2. Responded with curiosity
  3. Gave speaker full attention
  4. Made eye contact
  5. Validated someone's feelings
  6. Said 'Tell me more about that'
  7. Asked a clarifying question
  8. Listened without problem-solving
  9. Didn't interrupt
  10. Allowed silence without interrupting
  11. Did not give advice right away
  12. Stayed off phone or distractions
  13. Used open body language
  14. Paraphrased what was said
  15. Used the speaker's name
  16. Maintained focus for full conversation
  17. Nodded while listening
  18. Used neutral tone and expression
  19. Used encouraging sounds (e.g., 'Mmm-hmm', 'I see')
  20. Leaned in while listening
  21. Smiled or gave affirming gestures
  22. Summarized the conversation
  23. Showed empathy
  24. Reflected a feeling back (e.g., 'You sound frustrated')