Leanedin whilelisteningSaid 'Tellme moreabout that'UsedopenbodylanguageUsed thespeaker'snameParaphrasedwhat wassaidShowedempathyStayed offphone ordistractionsNoddedwhilelisteningReflected afeeling back(e.g., 'Yousoundfrustrated')Validatedsomeone'sfeelingsMaintainedfocus for fullconversationSmiled orgaveaffirminggesturesUsedneutraltone andexpressionListenedwithoutproblem-solvingGavespeakerfullattentionAsked aclarifyingquestionDidn'tinterruptUsedencouragingsounds (e.g.,'Mmm-hmm','I see')AllowedsilencewithoutinterruptingSummarizedtheconversationDid notgiveadviceright awayRespondedwithcuriosityMadeeyecontactSaid 'Thatmakessense'Leanedin whilelisteningSaid 'Tellme moreabout that'UsedopenbodylanguageUsed thespeaker'snameParaphrasedwhat wassaidShowedempathyStayed offphone ordistractionsNoddedwhilelisteningReflected afeeling back(e.g., 'Yousoundfrustrated')Validatedsomeone'sfeelingsMaintainedfocus for fullconversationSmiled orgaveaffirminggesturesUsedneutraltone andexpressionListenedwithoutproblem-solvingGavespeakerfullattentionAsked aclarifyingquestionDidn'tinterruptUsedencouragingsounds (e.g.,'Mmm-hmm','I see')AllowedsilencewithoutinterruptingSummarizedtheconversationDid notgiveadviceright awayRespondedwithcuriosityMadeeyecontactSaid 'Thatmakessense'

Active Listening - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Leaned in while listening
  2. Said 'Tell me more about that'
  3. Used open body language
  4. Used the speaker's name
  5. Paraphrased what was said
  6. Showed empathy
  7. Stayed off phone or distractions
  8. Nodded while listening
  9. Reflected a feeling back (e.g., 'You sound frustrated')
  10. Validated someone's feelings
  11. Maintained focus for full conversation
  12. Smiled or gave affirming gestures
  13. Used neutral tone and expression
  14. Listened without problem-solving
  15. Gave speaker full attention
  16. Asked a clarifying question
  17. Didn't interrupt
  18. Used encouraging sounds (e.g., 'Mmm-hmm', 'I see')
  19. Allowed silence without interrupting
  20. Summarized the conversation
  21. Did not give advice right away
  22. Responded with curiosity
  23. Made eye contact
  24. Said 'That makes sense'