AllowedsilencewithoutinterruptingSummarizedtheconversationAsked aclarifyingquestionNoddedwhilelisteningSaid 'Thatmakessense'Paraphrasedwhat wassaidStayed offphone ordistractionsUsed thespeaker'snameSaid 'Tellme moreabout that'Didn'tinterruptSmiled orgaveaffirminggesturesUsedencouragingsounds (e.g.,'Mmm-hmm','I see')UsedopenbodylanguageMaintainedfocus for fullconversationValidatedsomeone'sfeelingsRespondedwithcuriosityReflected afeeling back(e.g., 'Yousoundfrustrated')GavespeakerfullattentionUsedneutraltone andexpressionShowedempathyMadeeyecontactListenedwithoutproblem-solvingLeanedin whilelisteningDid notgiveadviceright awayAllowedsilencewithoutinterruptingSummarizedtheconversationAsked aclarifyingquestionNoddedwhilelisteningSaid 'Thatmakessense'Paraphrasedwhat wassaidStayed offphone ordistractionsUsed thespeaker'snameSaid 'Tellme moreabout that'Didn'tinterruptSmiled orgaveaffirminggesturesUsedencouragingsounds (e.g.,'Mmm-hmm','I see')UsedopenbodylanguageMaintainedfocus for fullconversationValidatedsomeone'sfeelingsRespondedwithcuriosityReflected afeeling back(e.g., 'Yousoundfrustrated')GavespeakerfullattentionUsedneutraltone andexpressionShowedempathyMadeeyecontactListenedwithoutproblem-solvingLeanedin whilelisteningDid notgiveadviceright away

Active Listening - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Allowed silence without interrupting
  2. Summarized the conversation
  3. Asked a clarifying question
  4. Nodded while listening
  5. Said 'That makes sense'
  6. Paraphrased what was said
  7. Stayed off phone or distractions
  8. Used the speaker's name
  9. Said 'Tell me more about that'
  10. Didn't interrupt
  11. Smiled or gave affirming gestures
  12. Used encouraging sounds (e.g., 'Mmm-hmm', 'I see')
  13. Used open body language
  14. Maintained focus for full conversation
  15. Validated someone's feelings
  16. Responded with curiosity
  17. Reflected a feeling back (e.g., 'You sound frustrated')
  18. Gave speaker full attention
  19. Used neutral tone and expression
  20. Showed empathy
  21. Made eye contact
  22. Listened without problem-solving
  23. Leaned in while listening
  24. Did not give advice right away