(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Asked a clarifying question
Didn't interrupt
Showed empathy
Gave speaker full attention
Allowed silence without interrupting
Smiled or gave affirming gestures
Made eye contact
Used encouraging sounds (e.g., 'Mmm-hmm', 'I see')
Summarized the conversation
Used open body language
Stayed off phone or distractions
Maintained focus for full conversation
Used the speaker's name
Used neutral tone and expression
Did not give advice right away
Said 'That makes sense'
Leaned in while listening
Reflected a feeling back (e.g., 'You sound frustrated')
