Usedneutraltone andexpressionShowedempathyMaintainedfocus for fullconversationListenedwithoutproblem-solvingAsked aclarifyingquestionUsed thespeaker'snameAllowedsilencewithoutinterruptingSaid 'Tellme moreabout that'MadeeyecontactStayed offphone ordistractionsDid notgiveadviceright awaySaid 'Thatmakessense'UsedopenbodylanguageValidatedsomeone'sfeelingsLeanedin whilelisteningSummarizedtheconversationNoddedwhilelisteningRespondedwithcuriosityParaphrasedwhat wassaidSmiled orgaveaffirminggesturesDidn'tinterruptUsedencouragingsounds (e.g.,'Mmm-hmm','I see')Reflected afeeling back(e.g., 'Yousoundfrustrated')GavespeakerfullattentionUsedneutraltone andexpressionShowedempathyMaintainedfocus for fullconversationListenedwithoutproblem-solvingAsked aclarifyingquestionUsed thespeaker'snameAllowedsilencewithoutinterruptingSaid 'Tellme moreabout that'MadeeyecontactStayed offphone ordistractionsDid notgiveadviceright awaySaid 'Thatmakessense'UsedopenbodylanguageValidatedsomeone'sfeelingsLeanedin whilelisteningSummarizedtheconversationNoddedwhilelisteningRespondedwithcuriosityParaphrasedwhat wassaidSmiled orgaveaffirminggesturesDidn'tinterruptUsedencouragingsounds (e.g.,'Mmm-hmm','I see')Reflected afeeling back(e.g., 'Yousoundfrustrated')Gavespeakerfullattention

Active Listening - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used neutral tone and expression
  2. Showed empathy
  3. Maintained focus for full conversation
  4. Listened without problem-solving
  5. Asked a clarifying question
  6. Used the speaker's name
  7. Allowed silence without interrupting
  8. Said 'Tell me more about that'
  9. Made eye contact
  10. Stayed off phone or distractions
  11. Did not give advice right away
  12. Said 'That makes sense'
  13. Used open body language
  14. Validated someone's feelings
  15. Leaned in while listening
  16. Summarized the conversation
  17. Nodded while listening
  18. Responded with curiosity
  19. Paraphrased what was said
  20. Smiled or gave affirming gestures
  21. Didn't interrupt
  22. Used encouraging sounds (e.g., 'Mmm-hmm', 'I see')
  23. Reflected a feeling back (e.g., 'You sound frustrated')
  24. Gave speaker full attention