Reflected afeeling back(e.g., 'Yousoundfrustrated')Paraphrasedwhat wassaidGavespeakerfullattentionUsedopenbodylanguageSaid 'Tellme moreabout that'Leanedin whilelisteningSummarizedtheconversationValidatedsomeone'sfeelingsNoddedwhilelisteningSmiled orgaveaffirminggesturesMadeeyecontactSaid 'Thatmakessense'Asked aclarifyingquestionRespondedwithcuriosityUsedneutraltone andexpressionListenedwithoutproblem-solvingUsed thespeaker'snameAllowedsilencewithoutinterruptingShowedempathyStayed offphone ordistractionsDidn'tinterruptDid notgiveadviceright awayUsedencouragingsounds (e.g.,'Mmm-hmm','I see')Maintainedfocus for fullconversationReflected afeeling back(e.g., 'Yousoundfrustrated')Paraphrasedwhat wassaidGavespeakerfullattentionUsedopenbodylanguageSaid 'Tellme moreabout that'Leanedin whilelisteningSummarizedtheconversationValidatedsomeone'sfeelingsNoddedwhilelisteningSmiled orgaveaffirminggesturesMadeeyecontactSaid 'Thatmakessense'Asked aclarifyingquestionRespondedwithcuriosityUsedneutraltone andexpressionListenedwithoutproblem-solvingUsed thespeaker'snameAllowedsilencewithoutinterruptingShowedempathyStayed offphone ordistractionsDidn'tinterruptDid notgiveadviceright awayUsedencouragingsounds (e.g.,'Mmm-hmm','I see')Maintainedfocus for fullconversation

Active Listening - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Reflected a feeling back (e.g., 'You sound frustrated')
  2. Paraphrased what was said
  3. Gave speaker full attention
  4. Used open body language
  5. Said 'Tell me more about that'
  6. Leaned in while listening
  7. Summarized the conversation
  8. Validated someone's feelings
  9. Nodded while listening
  10. Smiled or gave affirming gestures
  11. Made eye contact
  12. Said 'That makes sense'
  13. Asked a clarifying question
  14. Responded with curiosity
  15. Used neutral tone and expression
  16. Listened without problem-solving
  17. Used the speaker's name
  18. Allowed silence without interrupting
  19. Showed empathy
  20. Stayed off phone or distractions
  21. Didn't interrupt
  22. Did not give advice right away
  23. Used encouraging sounds (e.g., 'Mmm-hmm', 'I see')
  24. Maintained focus for full conversation