Listenedwithoutproblem-solvingMaintainedfocus for fullconversationSaid 'Thatmakessense'Stayed offphone ordistractionsSummarizedtheconversationAsked aclarifyingquestionSaid 'Tellme moreabout that'Usedencouragingsounds (e.g.,'Mmm-hmm','I see')GavespeakerfullattentionRespondedwithcuriosityParaphrasedwhat wassaidShowedempathyAllowedsilencewithoutinterruptingUsedopenbodylanguageDidn'tinterruptMadeeyecontactSmiled orgaveaffirminggesturesUsed thespeaker'snameNoddedwhilelisteningLeanedin whilelisteningValidatedsomeone'sfeelingsReflected afeeling back(e.g., 'Yousoundfrustrated')Did notgiveadviceright awayUsedneutraltone andexpressionListenedwithoutproblem-solvingMaintainedfocus for fullconversationSaid 'Thatmakessense'Stayed offphone ordistractionsSummarizedtheconversationAsked aclarifyingquestionSaid 'Tellme moreabout that'Usedencouragingsounds (e.g.,'Mmm-hmm','I see')GavespeakerfullattentionRespondedwithcuriosityParaphrasedwhat wassaidShowedempathyAllowedsilencewithoutinterruptingUsedopenbodylanguageDidn'tinterruptMadeeyecontactSmiled orgaveaffirminggesturesUsed thespeaker'snameNoddedwhilelisteningLeanedin whilelisteningValidatedsomeone'sfeelingsReflected afeeling back(e.g., 'Yousoundfrustrated')Did notgiveadviceright awayUsedneutraltone andexpression

Active Listening - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Listened without problem-solving
  2. Maintained focus for full conversation
  3. Said 'That makes sense'
  4. Stayed off phone or distractions
  5. Summarized the conversation
  6. Asked a clarifying question
  7. Said 'Tell me more about that'
  8. Used encouraging sounds (e.g., 'Mmm-hmm', 'I see')
  9. Gave speaker full attention
  10. Responded with curiosity
  11. Paraphrased what was said
  12. Showed empathy
  13. Allowed silence without interrupting
  14. Used open body language
  15. Didn't interrupt
  16. Made eye contact
  17. Smiled or gave affirming gestures
  18. Used the speaker's name
  19. Nodded while listening
  20. Leaned in while listening
  21. Validated someone's feelings
  22. Reflected a feeling back (e.g., 'You sound frustrated')
  23. Did not give advice right away
  24. Used neutral tone and expression