Addressdoes notgenerate“Can youtext thefilenumber?”SubmitsanadditionalclaimA city isn’tlisted inthedropdown“Are youarobot/AI?”PCsubmits aclaim withINJ’s nameABA/Donothandle“Leave amessagefor[silence]”Transferto a CM“I don’tevenknow if Iqualify…”PC providesan alt emailthat isn’t theoriginal onegivenYou have torepeatfile/contactnumbermultiple timesUnknown/Noname ARPC askspersonalinfoFunny oroutside ofnormalVMPC asksyou to holdand neverreturnsYou haveto use aback upformCall isansweredafter itgoes to VMAsk onequestion andit goes to theatt questionPC doesnot knowtheirtimezonePC answers“unsure” formost/allquestionsNeed tosend anemail tothe leadsSomeoneelse joinsthe callCall historyhas multiplerequests fora callbackScripterrorhappensWants to domultipleclaims forsame casetypeInbound callinterruptsyour AR dialPC isusing thebathroomPC hasto graba penAddressdoes notgenerate“Can youtext thefilenumber?”SubmitsanadditionalclaimA city isn’tlisted inthedropdown“Are youarobot/AI?”PCsubmits aclaim withINJ’s nameABA/Donothandle“Leave amessagefor[silence]”Transferto a CM“I don’tevenknow if Iqualify…”PC providesan alt emailthat isn’t theoriginal onegivenYou have torepeatfile/contactnumbermultiple timesUnknown/Noname ARPC askspersonalinfoFunny oroutside ofnormalVMPC asksyou to holdand neverreturnsYou haveto use aback upformCall isansweredafter itgoes to VMAsk onequestion andit goes to theatt questionPC doesnot knowtheirtimezonePC answers“unsure” formost/allquestionsNeed tosend anemail tothe leadsSomeoneelse joinsthe callCall historyhas multiplerequests fora callbackScripterrorhappensWants to domultipleclaims forsame casetypeInbound callinterruptsyour AR dialPC isusing thebathroomPC hasto graba pen

Caller Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Address does not generate
  2. “Can you text the file number?”
  3. Submits an additional claim
  4. A city isn’t listed in the dropdown
  5. “Are you a robot/AI?”
  6. PC submits a claim with INJ’s name
  7. ABA/Do not handle
  8. “Leave a message for [silence]”
  9. Transfer to a CM
  10. “I don’t even know if I qualify…”
  11. PC provides an alt email that isn’t the original one given
  12. You have to repeat file/contact number multiple times
  13. Unknown/No name AR
  14. PC asks personal info
  15. Funny or outside of normal VM
  16. PC asks you to hold and never returns
  17. You have to use a back up form
  18. Call is answered after it goes to VM
  19. Ask one question and it goes to the att question
  20. PC does not know their timezone
  21. PC answers “unsure” for most/all questions
  22. Need to send an email to the leads
  23. Someone else joins the call
  24. Call history has multiple requests for a callback
  25. Script error happens
  26. Wants to do multiple claims for same case type
  27. Inbound call interrupts your AR dial
  28. PC is using the bathroom
  29. PC has to grab a pen