(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
PC submits a claim with INJ’s name
Need to send an email to the leads
Unknown/No name AR
You have to use a back up form
Inbound call interrupts your AR dial
PC answers “unsure” for most/all questions
A city isn’t listed in the dropdown
PC has to grab a pen
Ask one question and it goes to the att question
“Leave a message for [silence]”
ABA/Do not handle
Transfer to a CM
“Can you text the file number?”
PC is using the bathroom
Call is answered after it goes to VM
Someone else joins the call
You have to repeat file/contact number multiple times
“I don’t even know if I qualify…”
PC asks personal info
Call history has multiple requests for a callback
Wants to do multiple claims for same case type
“Are you a robot/AI?”
Address does not generate
Submits an additional claim
Script error happens
PC provides an alt email that isn’t the original one given
