(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Transfer to a CM
Ask one question and it goes to the att question
Someone else joins the call
PC submits a claim with INJ’s name
Submits an additional claim
You have to use a back up form
A city isn’t listed in the dropdown
You have to repeat file/contact number multiple times
PC asks you to hold and never returns
ABA/Do not handle
“Can you text the file number?”
Call history has multiple requests for a callback
PC asks personal info
“Are you a robot/AI?”
Call is answered after it goes to VM
Address does not generate
PC answers “unsure” for most/all questions
Need to send an email to the leads
Script error happens
PC has to grab a pen
PC provides an alt email that isn’t the original one given