(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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A city isn’t listed in the dropdown
“Are you a robot/AI?”
PC asks personal info
Unknown/No name AR
Transfer to a CM
PC answers “unsure” for most/all questions
Call history has multiple requests for a callback
Wants to do multiple claims for same case type
PC is using the bathroom
You have to repeat file/contact number multiple times
Funny or outside of normal VM
Submits an additional claim
Address does not generate
“Leave a message for [silence]”
You have to use a back up form
Script error happens
PC submits a claim with INJ’s name
“Can you text the file number?”
Need to send an email to the leads
ABA/Do not handle
PC does not know their timezone
Inbound call interrupts your AR dial
PC provides an alt email that isn’t the original one given