You have torepeatfile/contactnumbermultiple timesCall historyhas multiplerequests fora callbackPCsubmits aclaim withINJ’s namePC doesnot knowtheirtimezoneCall isansweredafter itgoes to VMFunny oroutside ofnormalVMSubmitsanadditionalclaimPC providesan alt emailthat isn’t theoriginal onegivenAsk onequestion andit goes to theatt questionNeed tosend anemail tothe leadsAddressdoes notgenerate“Are youarobot/AI?”A city isn’tlisted inthedropdownPC askspersonalinfoSomeoneelse joinsthe callScripterrorhappensTransferto a CM“I don’tevenknow if Iqualify…”“Can youtext thefilenumber?”ABA/DonothandleWants to domultipleclaims forsame casetype“Leave amessagefor[silence]”PC answers“unsure” formost/allquestionsYou haveto use aback upformUnknown/Noname ARPC asksyou to holdand neverreturnsPC hasto graba penPC isusing thebathroomInbound callinterruptsyour AR dialYou have torepeatfile/contactnumbermultiple timesCall historyhas multiplerequests fora callbackPCsubmits aclaim withINJ’s namePC doesnot knowtheirtimezoneCall isansweredafter itgoes to VMFunny oroutside ofnormalVMSubmitsanadditionalclaimPC providesan alt emailthat isn’t theoriginal onegivenAsk onequestion andit goes to theatt questionNeed tosend anemail tothe leadsAddressdoes notgenerate“Are youarobot/AI?”A city isn’tlisted inthedropdownPC askspersonalinfoSomeoneelse joinsthe callScripterrorhappensTransferto a CM“I don’tevenknow if Iqualify…”“Can youtext thefilenumber?”ABA/DonothandleWants to domultipleclaims forsame casetype“Leave amessagefor[silence]”PC answers“unsure” formost/allquestionsYou haveto use aback upformUnknown/Noname ARPC asksyou to holdand neverreturnsPC hasto graba penPC isusing thebathroomInbound callinterruptsyour AR dial

Caller Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You have to repeat file/contact number multiple times
  2. Call history has multiple requests for a callback
  3. PC submits a claim with INJ’s name
  4. PC does not know their timezone
  5. Call is answered after it goes to VM
  6. Funny or outside of normal VM
  7. Submits an additional claim
  8. PC provides an alt email that isn’t the original one given
  9. Ask one question and it goes to the att question
  10. Need to send an email to the leads
  11. Address does not generate
  12. “Are you a robot/AI?”
  13. A city isn’t listed in the dropdown
  14. PC asks personal info
  15. Someone else joins the call
  16. Script error happens
  17. Transfer to a CM
  18. “I don’t even know if I qualify…”
  19. “Can you text the file number?”
  20. ABA/Do not handle
  21. Wants to do multiple claims for same case type
  22. “Leave a message for [silence]”
  23. PC answers “unsure” for most/all questions
  24. You have to use a back up form
  25. Unknown/No name AR
  26. PC asks you to hold and never returns
  27. PC has to grab a pen
  28. PC is using the bathroom
  29. Inbound call interrupts your AR dial