PC providesan alt emailthat isn’t theoriginal onegivenPC askspersonalinfoWants to domultipleclaims forsame casetype“Leave amessagefor[silence]”PC asksyou to holdand neverreturnsFunny oroutside ofnormalVM“Are youarobot/AI?”PC hasto graba penABA/DonothandleCall isansweredafter itgoes to VMTransferto a CMScripterrorhappensPC answers“unsure” formost/allquestions“I don’tevenknow if Iqualify…”Addressdoes notgenerateSubmitsanadditionalclaimInbound callinterruptsyour AR dialYou haveto use aback upformSomeoneelse joinsthe callA city isn’tlisted inthedropdownPC isusing thebathroomAsk onequestion andit goes to theatt questionPCsubmits aclaim withINJ’s nameYou have torepeatfile/contactnumbermultiple timesUnknown/Noname ARCall historyhas multiplerequests fora callbackPC doesnot knowtheirtimezoneNeed tosend anemail tothe leads“Can youtext thefilenumber?”PC providesan alt emailthat isn’t theoriginal onegivenPC askspersonalinfoWants to domultipleclaims forsame casetype“Leave amessagefor[silence]”PC asksyou to holdand neverreturnsFunny oroutside ofnormalVM“Are youarobot/AI?”PC hasto graba penABA/DonothandleCall isansweredafter itgoes to VMTransferto a CMScripterrorhappensPC answers“unsure” formost/allquestions“I don’tevenknow if Iqualify…”Addressdoes notgenerateSubmitsanadditionalclaimInbound callinterruptsyour AR dialYou haveto use aback upformSomeoneelse joinsthe callA city isn’tlisted inthedropdownPC isusing thebathroomAsk onequestion andit goes to theatt questionPCsubmits aclaim withINJ’s nameYou have torepeatfile/contactnumbermultiple timesUnknown/Noname ARCall historyhas multiplerequests fora callbackPC doesnot knowtheirtimezoneNeed tosend anemail tothe leads“Can youtext thefilenumber?”

Caller Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PC provides an alt email that isn’t the original one given
  2. PC asks personal info
  3. Wants to do multiple claims for same case type
  4. “Leave a message for [silence]”
  5. PC asks you to hold and never returns
  6. Funny or outside of normal VM
  7. “Are you a robot/AI?”
  8. PC has to grab a pen
  9. ABA/Do not handle
  10. Call is answered after it goes to VM
  11. Transfer to a CM
  12. Script error happens
  13. PC answers “unsure” for most/all questions
  14. “I don’t even know if I qualify…”
  15. Address does not generate
  16. Submits an additional claim
  17. Inbound call interrupts your AR dial
  18. You have to use a back up form
  19. Someone else joins the call
  20. A city isn’t listed in the dropdown
  21. PC is using the bathroom
  22. Ask one question and it goes to the att question
  23. PC submits a claim with INJ’s name
  24. You have to repeat file/contact number multiple times
  25. Unknown/No name AR
  26. Call history has multiple requests for a callback
  27. PC does not know their timezone
  28. Need to send an email to the leads
  29. “Can you text the file number?”