Scripterrorhappens“Can youtext thefilenumber?”Ask onequestion andit goes to theatt questionUnknown/Noname ARCall isansweredafter itgoes to VMPC providesan alt emailthat isn’t theoriginal onegivenSubmitsanadditionalclaim“Leave amessagefor[silence]”Inbound callinterruptsyour AR dialPC asksyou to holdand neverreturnsPC isusing thebathroom“Are youarobot/AI?”PC answers“unsure” formost/allquestionsAddressdoes notgenerateYou haveto use aback upformFunny oroutside ofnormalVMA city isn’tlisted inthedropdownTransferto a CMPC askspersonalinfoSomeoneelse joinsthe callABA/DonothandleWants to domultipleclaims forsame casetypePC hasto graba penNeed tosend anemail tothe leadsPCsubmits aclaim withINJ’s nameCall historyhas multiplerequests fora callback“I don’tevenknow if Iqualify…”PC doesnot knowtheirtimezoneYou have torepeatfile/contactnumbermultiple timesScripterrorhappens“Can youtext thefilenumber?”Ask onequestion andit goes to theatt questionUnknown/Noname ARCall isansweredafter itgoes to VMPC providesan alt emailthat isn’t theoriginal onegivenSubmitsanadditionalclaim“Leave amessagefor[silence]”Inbound callinterruptsyour AR dialPC asksyou to holdand neverreturnsPC isusing thebathroom“Are youarobot/AI?”PC answers“unsure” formost/allquestionsAddressdoes notgenerateYou haveto use aback upformFunny oroutside ofnormalVMA city isn’tlisted inthedropdownTransferto a CMPC askspersonalinfoSomeoneelse joinsthe callABA/DonothandleWants to domultipleclaims forsame casetypePC hasto graba penNeed tosend anemail tothe leadsPCsubmits aclaim withINJ’s nameCall historyhas multiplerequests fora callback“I don’tevenknow if Iqualify…”PC doesnot knowtheirtimezoneYou have torepeatfile/contactnumbermultiple times

Caller Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Script error happens
  2. “Can you text the file number?”
  3. Ask one question and it goes to the att question
  4. Unknown/No name AR
  5. Call is answered after it goes to VM
  6. PC provides an alt email that isn’t the original one given
  7. Submits an additional claim
  8. “Leave a message for [silence]”
  9. Inbound call interrupts your AR dial
  10. PC asks you to hold and never returns
  11. PC is using the bathroom
  12. “Are you a robot/AI?”
  13. PC answers “unsure” for most/all questions
  14. Address does not generate
  15. You have to use a back up form
  16. Funny or outside of normal VM
  17. A city isn’t listed in the dropdown
  18. Transfer to a CM
  19. PC asks personal info
  20. Someone else joins the call
  21. ABA/Do not handle
  22. Wants to do multiple claims for same case type
  23. PC has to grab a pen
  24. Need to send an email to the leads
  25. PC submits a claim with INJ’s name
  26. Call history has multiple requests for a callback
  27. “I don’t even know if I qualify…”
  28. PC does not know their timezone
  29. You have to repeat file/contact number multiple times