(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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PC provides an alt email that isn’t the original one given
PC asks personal info
Wants to do multiple claims for same case type
“Leave a message for [silence]”
PC asks you to hold and never returns
Funny or outside of normal VM
“Are you a robot/AI?”
PC has to grab a pen
ABA/Do not handle
Call is answered after it goes to VM
Transfer to a CM
Script error happens
PC answers “unsure” for most/all questions
“I don’t even know if I qualify…”
Address does not generate
Submits an additional claim
Inbound call interrupts your AR dial
You have to use a back up form
Someone else joins the call
A city isn’t listed in the dropdown
PC is using the bathroom
Ask one question and it goes to the att question
PC submits a claim with INJ’s name
You have to repeat file/contact number multiple times