Call isansweredafter itgoes to VMAsk onequestion andit goes to theatt question“I don’tevenknow if Iqualify…”Wants to domultipleclaims forsame casetypeCall historyhas multiplerequests fora callbackAddressdoes notgenerate“Leave amessagefor[silence]”Unknown/Noname ARYou haveto use aback upformNeed tosend anemail tothe leadsPC providesan alt emailthat isn’t theoriginal onegivenFunny oroutside ofnormalVM“Can youtext thefilenumber?”Inbound callinterruptsyour AR dialA city isn’tlisted inthedropdownPC asksyou to holdand neverreturnsYou have torepeatfile/contactnumbermultiple timesPC askspersonalinfoSubmitsanadditionalclaimPCsubmits aclaim withINJ’s namePC doesnot knowtheirtimezonePC answers“unsure” formost/allquestionsTransferto a CMPC hasto graba penSomeoneelse joinsthe callPC isusing thebathroomABA/DonothandleScripterrorhappens“Are youarobot/AI?”Call isansweredafter itgoes to VMAsk onequestion andit goes to theatt question“I don’tevenknow if Iqualify…”Wants to domultipleclaims forsame casetypeCall historyhas multiplerequests fora callbackAddressdoes notgenerate“Leave amessagefor[silence]”Unknown/Noname ARYou haveto use aback upformNeed tosend anemail tothe leadsPC providesan alt emailthat isn’t theoriginal onegivenFunny oroutside ofnormalVM“Can youtext thefilenumber?”Inbound callinterruptsyour AR dialA city isn’tlisted inthedropdownPC asksyou to holdand neverreturnsYou have torepeatfile/contactnumbermultiple timesPC askspersonalinfoSubmitsanadditionalclaimPCsubmits aclaim withINJ’s namePC doesnot knowtheirtimezonePC answers“unsure” formost/allquestionsTransferto a CMPC hasto graba penSomeoneelse joinsthe callPC isusing thebathroomABA/DonothandleScripterrorhappens“Are youarobot/AI?”

Caller Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call is answered after it goes to VM
  2. Ask one question and it goes to the att question
  3. “I don’t even know if I qualify…”
  4. Wants to do multiple claims for same case type
  5. Call history has multiple requests for a callback
  6. Address does not generate
  7. “Leave a message for [silence]”
  8. Unknown/No name AR
  9. You have to use a back up form
  10. Need to send an email to the leads
  11. PC provides an alt email that isn’t the original one given
  12. Funny or outside of normal VM
  13. “Can you text the file number?”
  14. Inbound call interrupts your AR dial
  15. A city isn’t listed in the dropdown
  16. PC asks you to hold and never returns
  17. You have to repeat file/contact number multiple times
  18. PC asks personal info
  19. Submits an additional claim
  20. PC submits a claim with INJ’s name
  21. PC does not know their timezone
  22. PC answers “unsure” for most/all questions
  23. Transfer to a CM
  24. PC has to grab a pen
  25. Someone else joins the call
  26. PC is using the bathroom
  27. ABA/Do not handle
  28. Script error happens
  29. “Are you a robot/AI?”