Averagephlebotomywait time under5 minutes forshift3.6 Donorreactionhandledper SOPFull shiftwith zeroerrors onthe floorNo garbageor clutter onfloor duringshiftDonorcompletesdonation inunder 30minutesAlldocumentationcompletedconcurrentlyAnswered arandomquestion frommanagementcorrectlyAll donorsreceived fullpost-donationinstructionsNo visibleblood onbed, floor, ormachine allshift3.2 Donorreactionhandledper SOPSuccessfulrestick —donorcompletesdonationSuccessfullytalk a donorout of areaction1.1 Donorreactionhandledper SOP4.1 Donorreactionhandledper SOPDonor laughedor smiledbecause ofsomething yousaidCaught andremoved adefective orexpired itemNo donorsare chewinggum ondonor floorAll PPE wornproperlythroughoutthe dayThanked 10+donors uponleaving (notyour ownDCs)Found a smallcomplianceissue andreported itproactivelyProperly re-identifieddonor aftersteppingawayDonorgives staffacomplimentAlldocumentationaccurate —QA did notneed updatesReceived acomplimentfrom ateammateAveragephlebotomywait time under5 minutes forshift3.6 Donorreactionhandledper SOPFull shiftwith zeroerrors onthe floorNo garbageor clutter onfloor duringshiftDonorcompletesdonation inunder 30minutesAlldocumentationcompletedconcurrentlyAnswered arandomquestion frommanagementcorrectlyAll donorsreceived fullpost-donationinstructionsNo visibleblood onbed, floor, ormachine allshift3.2 Donorreactionhandledper SOPSuccessfulrestick —donorcompletesdonationSuccessfullytalk a donorout of areaction1.1 Donorreactionhandledper SOP4.1 Donorreactionhandledper SOPDonor laughedor smiledbecause ofsomething yousaidCaught andremoved adefective orexpired itemNo donorsare chewinggum ondonor floorAll PPE wornproperlythroughoutthe dayThanked 10+donors uponleaving (notyour ownDCs)Found a smallcomplianceissue andreported itproactivelyProperly re-identifieddonor aftersteppingawayDonorgives staffacomplimentAlldocumentationaccurate —QA did notneed updatesReceived acomplimentfrom ateammate

Phlebotomy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Average phlebotomy wait time under 5 minutes for shift
  2. 3.6 Donor reaction handled per SOP
  3. Full shift with zero errors on the floor
  4. No garbage or clutter on floor during shift
  5. Donor completes donation in under 30 minutes
  6. All documentation completed concurrently
  7. Answered a random question from management correctly
  8. All donors received full post-donation instructions
  9. No visible blood on bed, floor, or machine all shift
  10. 3.2 Donor reaction handled per SOP
  11. Successful restick — donor completes donation
  12. Successfully talk a donor out of a reaction
  13. 1.1 Donor reaction handled per SOP
  14. 4.1 Donor reaction handled per SOP
  15. Donor laughed or smiled because of something you said
  16. Caught and removed a defective or expired item
  17. No donors are chewing gum on donor floor
  18. All PPE worn properly throughout the day
  19. Thanked 10+ donors upon leaving (not your own DCs)
  20. Found a small compliance issue and reported it proactively
  21. Properly re-identified donor after stepping away
  22. Donor gives staff a compliment
  23. All documentation accurate — QA did not need updates
  24. Received a compliment from a teammate