Successfullytalk a donorout of areactionSuccessfulrestick —donorcompletesdonation1.1 Donorreactionhandledper SOPAveragephlebotomywait time under5 minutes forshiftNo donorsare chewinggum ondonor floorAnswered arandomquestion frommanagementcorrectly3.6 Donorreactionhandledper SOPDonor laughedor smiledbecause ofsomething yousaidFound a smallcomplianceissue andreported itproactivelyAll donorsreceived fullpost-donationinstructionsAlldocumentationcompletedconcurrentlyCaught andremoved adefective orexpired itemFull shiftwith zeroerrors onthe floorNo garbageor clutter onfloor duringshiftNo visibleblood onbed, floor, ormachine allshiftThanked 10+donors uponleaving (notyour ownDCs)Donorcompletesdonation inunder 30minutes3.2 Donorreactionhandledper SOPAlldocumentationaccurate —QA did notneed updatesReceived acomplimentfrom ateammate4.1 Donorreactionhandledper SOPAll PPE wornproperlythroughoutthe dayDonorgives staffacomplimentProperly re-identifieddonor aftersteppingawaySuccessfullytalk a donorout of areactionSuccessfulrestick —donorcompletesdonation1.1 Donorreactionhandledper SOPAveragephlebotomywait time under5 minutes forshiftNo donorsare chewinggum ondonor floorAnswered arandomquestion frommanagementcorrectly3.6 Donorreactionhandledper SOPDonor laughedor smiledbecause ofsomething yousaidFound a smallcomplianceissue andreported itproactivelyAll donorsreceived fullpost-donationinstructionsAlldocumentationcompletedconcurrentlyCaught andremoved adefective orexpired itemFull shiftwith zeroerrors onthe floorNo garbageor clutter onfloor duringshiftNo visibleblood onbed, floor, ormachine allshiftThanked 10+donors uponleaving (notyour ownDCs)Donorcompletesdonation inunder 30minutes3.2 Donorreactionhandledper SOPAlldocumentationaccurate —QA did notneed updatesReceived acomplimentfrom ateammate4.1 Donorreactionhandledper SOPAll PPE wornproperlythroughoutthe dayDonorgives staffacomplimentProperly re-identifieddonor aftersteppingaway

Phlebotomy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Successfully talk a donor out of a reaction
  2. Successful restick — donor completes donation
  3. 1.1 Donor reaction handled per SOP
  4. Average phlebotomy wait time under 5 minutes for shift
  5. No donors are chewing gum on donor floor
  6. Answered a random question from management correctly
  7. 3.6 Donor reaction handled per SOP
  8. Donor laughed or smiled because of something you said
  9. Found a small compliance issue and reported it proactively
  10. All donors received full post-donation instructions
  11. All documentation completed concurrently
  12. Caught and removed a defective or expired item
  13. Full shift with zero errors on the floor
  14. No garbage or clutter on floor during shift
  15. No visible blood on bed, floor, or machine all shift
  16. Thanked 10+ donors upon leaving (not your own DCs)
  17. Donor completes donation in under 30 minutes
  18. 3.2 Donor reaction handled per SOP
  19. All documentation accurate — QA did not need updates
  20. Received a compliment from a teammate
  21. 4.1 Donor reaction handled per SOP
  22. All PPE worn properly throughout the day
  23. Donor gives staff a compliment
  24. Properly re-identified donor after stepping away