Answered arandomquestion frommanagementcorrectly4.1 Donorreactionhandledper SOPProperly re-identifieddonor aftersteppingawaySuccessfullytalk a donorout of areactionSuccessfulrestick —donorcompletesdonationAll PPE wornproperlythroughoutthe dayAll donorsreceived fullpost-donationinstructions3.6 Donorreactionhandledper SOPNo garbageor clutter onfloor duringshiftThanked 10+donors uponleaving (notyour ownDCs)Donorgives staffacomplimentAlldocumentationcompletedconcurrentlyCaught andremoved adefective orexpired itemAveragephlebotomywait time under5 minutes forshiftFull shiftwith zeroerrors onthe floor1.1 Donorreactionhandledper SOPReceived acomplimentfrom ateammateAlldocumentationaccurate —QA did notneed updatesFound a smallcomplianceissue andreported itproactivelyNo donorsare chewinggum ondonor floorDonor laughedor smiledbecause ofsomething yousaidDonorcompletesdonation inunder 30minutesNo visibleblood onbed, floor, ormachine allshift3.2 Donorreactionhandledper SOPAnswered arandomquestion frommanagementcorrectly4.1 Donorreactionhandledper SOPProperly re-identifieddonor aftersteppingawaySuccessfullytalk a donorout of areactionSuccessfulrestick —donorcompletesdonationAll PPE wornproperlythroughoutthe dayAll donorsreceived fullpost-donationinstructions3.6 Donorreactionhandledper SOPNo garbageor clutter onfloor duringshiftThanked 10+donors uponleaving (notyour ownDCs)Donorgives staffacomplimentAlldocumentationcompletedconcurrentlyCaught andremoved adefective orexpired itemAveragephlebotomywait time under5 minutes forshiftFull shiftwith zeroerrors onthe floor1.1 Donorreactionhandledper SOPReceived acomplimentfrom ateammateAlldocumentationaccurate —QA did notneed updatesFound a smallcomplianceissue andreported itproactivelyNo donorsare chewinggum ondonor floorDonor laughedor smiledbecause ofsomething yousaidDonorcompletesdonation inunder 30minutesNo visibleblood onbed, floor, ormachine allshift3.2 Donorreactionhandledper SOP

Phlebotomy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answered a random question from management correctly
  2. 4.1 Donor reaction handled per SOP
  3. Properly re-identified donor after stepping away
  4. Successfully talk a donor out of a reaction
  5. Successful restick — donor completes donation
  6. All PPE worn properly throughout the day
  7. All donors received full post-donation instructions
  8. 3.6 Donor reaction handled per SOP
  9. No garbage or clutter on floor during shift
  10. Thanked 10+ donors upon leaving (not your own DCs)
  11. Donor gives staff a compliment
  12. All documentation completed concurrently
  13. Caught and removed a defective or expired item
  14. Average phlebotomy wait time under 5 minutes for shift
  15. Full shift with zero errors on the floor
  16. 1.1 Donor reaction handled per SOP
  17. Received a compliment from a teammate
  18. All documentation accurate — QA did not need updates
  19. Found a small compliance issue and reported it proactively
  20. No donors are chewing gum on donor floor
  21. Donor laughed or smiled because of something you said
  22. Donor completes donation in under 30 minutes
  23. No visible blood on bed, floor, or machine all shift
  24. 3.2 Donor reaction handled per SOP