AlldocumentationcompletedconcurrentlySuccessfulrestick —donorcompletesdonationFull shiftwith zeroerrors onthe floor3.2 Donorreactionhandledper SOPNo visibleblood onbed, floor, ormachine allshift3.6 Donorreactionhandledper SOPProperly re-identifieddonor aftersteppingawayDonorgives staffacomplimentSuccessfullytalk a donorout of areactionAnswered arandomquestion frommanagementcorrectlyFound a smallcomplianceissue andreported itproactivelyAlldocumentationaccurate —QA did notneed updatesNo garbageor clutter onfloor duringshiftThanked 10+donors uponleaving (notyour ownDCs)Averagephlebotomywait time under5 minutes forshiftDonorcompletesdonation inunder 30minutesReceived acomplimentfrom ateammateCaught andremoved adefective orexpired item4.1 Donorreactionhandledper SOPAll donorsreceived fullpost-donationinstructionsDonor laughedor smiledbecause ofsomething yousaid1.1 Donorreactionhandledper SOPNo donorsare chewinggum ondonor floorAll PPE wornproperlythroughoutthe dayAlldocumentationcompletedconcurrentlySuccessfulrestick —donorcompletesdonationFull shiftwith zeroerrors onthe floor3.2 Donorreactionhandledper SOPNo visibleblood onbed, floor, ormachine allshift3.6 Donorreactionhandledper SOPProperly re-identifieddonor aftersteppingawayDonorgives staffacomplimentSuccessfullytalk a donorout of areactionAnswered arandomquestion frommanagementcorrectlyFound a smallcomplianceissue andreported itproactivelyAlldocumentationaccurate —QA did notneed updatesNo garbageor clutter onfloor duringshiftThanked 10+donors uponleaving (notyour ownDCs)Averagephlebotomywait time under5 minutes forshiftDonorcompletesdonation inunder 30minutesReceived acomplimentfrom ateammateCaught andremoved adefective orexpired item4.1 Donorreactionhandledper SOPAll donorsreceived fullpost-donationinstructionsDonor laughedor smiledbecause ofsomething yousaid1.1 Donorreactionhandledper SOPNo donorsare chewinggum ondonor floorAll PPE wornproperlythroughoutthe day

Phlebotomy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. All documentation completed concurrently
  2. Successful restick — donor completes donation
  3. Full shift with zero errors on the floor
  4. 3.2 Donor reaction handled per SOP
  5. No visible blood on bed, floor, or machine all shift
  6. 3.6 Donor reaction handled per SOP
  7. Properly re-identified donor after stepping away
  8. Donor gives staff a compliment
  9. Successfully talk a donor out of a reaction
  10. Answered a random question from management correctly
  11. Found a small compliance issue and reported it proactively
  12. All documentation accurate — QA did not need updates
  13. No garbage or clutter on floor during shift
  14. Thanked 10+ donors upon leaving (not your own DCs)
  15. Average phlebotomy wait time under 5 minutes for shift
  16. Donor completes donation in under 30 minutes
  17. Received a compliment from a teammate
  18. Caught and removed a defective or expired item
  19. 4.1 Donor reaction handled per SOP
  20. All donors received full post-donation instructions
  21. Donor laughed or smiled because of something you said
  22. 1.1 Donor reaction handled per SOP
  23. No donors are chewing gum on donor floor
  24. All PPE worn properly throughout the day