Received acomplimentfrom ateammateFull shiftwith zeroerrors onthe floorDonorgives staffacomplimentCaught andremoved adefective orexpired itemSuccessfulrestick —donorcompletesdonationAlldocumentationaccurate —QA did notneed updatesSuccessfullytalk a donorout of areactionAlldocumentationcompletedconcurrentlyNo donorsare chewinggum ondonor floorDonor laughedor smiledbecause ofsomething yousaid4.1 Donorreactionhandledper SOPAll donorsreceived fullpost-donationinstructionsDonorcompletesdonation inunder 30minutesThanked 10+donors uponleaving (notyour ownDCs)No visibleblood onbed, floor, ormachine allshiftAll PPE wornproperlythroughoutthe dayNo garbageor clutter onfloor duringshiftProperly re-identifieddonor aftersteppingawayAveragephlebotomywait time under5 minutes forshift3.2 Donorreactionhandledper SOP3.6 Donorreactionhandledper SOPAnswered arandomquestion frommanagementcorrectly1.1 Donorreactionhandledper SOPFound a smallcomplianceissue andreported itproactivelyReceived acomplimentfrom ateammateFull shiftwith zeroerrors onthe floorDonorgives staffacomplimentCaught andremoved adefective orexpired itemSuccessfulrestick —donorcompletesdonationAlldocumentationaccurate —QA did notneed updatesSuccessfullytalk a donorout of areactionAlldocumentationcompletedconcurrentlyNo donorsare chewinggum ondonor floorDonor laughedor smiledbecause ofsomething yousaid4.1 Donorreactionhandledper SOPAll donorsreceived fullpost-donationinstructionsDonorcompletesdonation inunder 30minutesThanked 10+donors uponleaving (notyour ownDCs)No visibleblood onbed, floor, ormachine allshiftAll PPE wornproperlythroughoutthe dayNo garbageor clutter onfloor duringshiftProperly re-identifieddonor aftersteppingawayAveragephlebotomywait time under5 minutes forshift3.2 Donorreactionhandledper SOP3.6 Donorreactionhandledper SOPAnswered arandomquestion frommanagementcorrectly1.1 Donorreactionhandledper SOPFound a smallcomplianceissue andreported itproactively

Phlebotomy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a compliment from a teammate
  2. Full shift with zero errors on the floor
  3. Donor gives staff a compliment
  4. Caught and removed a defective or expired item
  5. Successful restick — donor completes donation
  6. All documentation accurate — QA did not need updates
  7. Successfully talk a donor out of a reaction
  8. All documentation completed concurrently
  9. No donors are chewing gum on donor floor
  10. Donor laughed or smiled because of something you said
  11. 4.1 Donor reaction handled per SOP
  12. All donors received full post-donation instructions
  13. Donor completes donation in under 30 minutes
  14. Thanked 10+ donors upon leaving (not your own DCs)
  15. No visible blood on bed, floor, or machine all shift
  16. All PPE worn properly throughout the day
  17. No garbage or clutter on floor during shift
  18. Properly re-identified donor after stepping away
  19. Average phlebotomy wait time under 5 minutes for shift
  20. 3.2 Donor reaction handled per SOP
  21. 3.6 Donor reaction handled per SOP
  22. Answered a random question from management correctly
  23. 1.1 Donor reaction handled per SOP
  24. Found a small compliance issue and reported it proactively