AlldocumentationcompletedconcurrentlyCaught andremoved adefective orexpired itemSuccessfulrestick —donorcompletesdonationSuccessfullytalk a donorout of areaction3.6 Donorreactionhandledper SOPProperly re-identifieddonor aftersteppingawayDonorgives staffacomplimentNo visibleblood onbed, floor, ormachine allshiftDonor laughedor smiledbecause ofsomething yousaidDonorcompletesdonation inunder 30minutesReceived acomplimentfrom ateammateAnswered arandomquestion frommanagementcorrectly3.2 Donorreactionhandledper SOPNo donorsare chewinggum ondonor floorNo garbageor clutter onfloor duringshift1.1 Donorreactionhandledper SOP4.1 Donorreactionhandledper SOPThanked 10+donors uponleaving (notyour ownDCs)Alldocumentationaccurate —QA did notneed updatesAll PPE wornproperlythroughoutthe dayAveragephlebotomywait time under5 minutes forshiftFound a smallcomplianceissue andreported itproactivelyAll donorsreceived fullpost-donationinstructionsFull shiftwith zeroerrors onthe floorAlldocumentationcompletedconcurrentlyCaught andremoved adefective orexpired itemSuccessfulrestick —donorcompletesdonationSuccessfullytalk a donorout of areaction3.6 Donorreactionhandledper SOPProperly re-identifieddonor aftersteppingawayDonorgives staffacomplimentNo visibleblood onbed, floor, ormachine allshiftDonor laughedor smiledbecause ofsomething yousaidDonorcompletesdonation inunder 30minutesReceived acomplimentfrom ateammateAnswered arandomquestion frommanagementcorrectly3.2 Donorreactionhandledper SOPNo donorsare chewinggum ondonor floorNo garbageor clutter onfloor duringshift1.1 Donorreactionhandledper SOP4.1 Donorreactionhandledper SOPThanked 10+donors uponleaving (notyour ownDCs)Alldocumentationaccurate —QA did notneed updatesAll PPE wornproperlythroughoutthe dayAveragephlebotomywait time under5 minutes forshiftFound a smallcomplianceissue andreported itproactivelyAll donorsreceived fullpost-donationinstructionsFull shiftwith zeroerrors onthe floor

Phlebotomy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. All documentation completed concurrently
  2. Caught and removed a defective or expired item
  3. Successful restick — donor completes donation
  4. Successfully talk a donor out of a reaction
  5. 3.6 Donor reaction handled per SOP
  6. Properly re-identified donor after stepping away
  7. Donor gives staff a compliment
  8. No visible blood on bed, floor, or machine all shift
  9. Donor laughed or smiled because of something you said
  10. Donor completes donation in under 30 minutes
  11. Received a compliment from a teammate
  12. Answered a random question from management correctly
  13. 3.2 Donor reaction handled per SOP
  14. No donors are chewing gum on donor floor
  15. No garbage or clutter on floor during shift
  16. 1.1 Donor reaction handled per SOP
  17. 4.1 Donor reaction handled per SOP
  18. Thanked 10+ donors upon leaving (not your own DCs)
  19. All documentation accurate — QA did not need updates
  20. All PPE worn properly throughout the day
  21. Average phlebotomy wait time under 5 minutes for shift
  22. Found a small compliance issue and reported it proactively
  23. All donors received full post-donation instructions
  24. Full shift with zero errors on the floor