IntegrityProductKnowledgeExcellentCustomerServiceEffectiveListeningClearcommunicationskillsAttentivenessPositiveQualityCommitmentCustomerSatisfactionAdaptabilityCustomerCareTeamworkCompassionConfidenceTakingResponsibilityMalaysiaGreetingsSelf-ControlMakeCustomerHappyPerformanceEmotionalintelligenceCreativity andresourcefulnessFriendlyAttitudeSympathyEmpathyReliableFPR (FirstPointResolution)SmileRelationshipsPatienceSmileInteractiveReceivedcomplimentIntegrityProductKnowledgeExcellentCustomerServiceEffectiveListeningClearcommunicationskillsAttentivenessPositiveQualityCommitmentCustomerSatisfactionAdaptabilityCustomerCareTeamworkCompassionConfidenceTakingResponsibilityMalaysiaGreetingsSelf-ControlMakeCustomerHappyPerformanceEmotionalintelligenceCreativity andresourcefulnessFriendlyAttitudeSympathyEmpathyReliableFPR (FirstPointResolution)SmileRelationshipsPatienceSmileInteractiveReceivedcompliment

Customer Service from the Heart - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Integrity
  2. Product Knowledge
  3. Excellent Customer Service
  4. Effective Listening
  5. Clear communication skills
  6. Attentiveness
  7. Positive
  8. Quality
  9. Commitment
  10. Customer Satisfaction
  11. Adaptability
  12. Customer Care
  13. Teamwork
  14. Compassion
  15. Confidence
  16. Taking Responsibility
  17. Malaysia Greetings
  18. Self-Control
  19. Make Customer Happy
  20. Performance
  21. Emotional intelligence
  22. Creativity and resourcefulness
  23. Friendly Attitude
  24. Sympathy
  25. Empathy
  26. Reliable
  27. FPR (First Point Resolution)
  28. Smile
  29. Relationships
  30. Patience
  31. Smile
  32. Interactive
  33. Received compliment