(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Caller is clearly driving
Ascend freezes during a call
Client didn't change banks
Someone thinks we're a scam
Adding a creditor not on the NCL
Call hangs up without speaking
Client wants us to call the CRA for them
Creditor requests we send docs to their direct email
Client demands they speak to their FLA/trustee
Bad reception/fuzzy call
Client doesn't want to email banking COE
Beeping calls
No void cheque in a sign up
Rented office walk-in
BDO Bank or BDO IT
Client upset they cannot speak to someone right away
Missing sign up
Free Space
CRA cheque with no NOA/NORA
Get a chat or call with in 10 min of 5:00 PM
Spam for janitors or internet
CRA calling to confirm we got their POC/other docs