Client hastroublewith IVRsystemUpdateVCRNotesCallthevendorDriverunable toaccessclinicDriver did notremove theice pack forthe lockboxphotoClient doesnot knowtheir accountnumberClient hangsup as soonas youanswer thecallAddressChangeDriverdroppeda sampleDriverleft theirkeysClientrequests forthe driver toreturnClientcomplainsthat thedriver smellsVendor didnot completeMPU vendorfeedbackDriver didnot get aname or gotthe namewrongVendorreportssampleswere warmto the touchCall-in clinicpickup hasa zero bagcountSample(s)found indriver'scar/coolerVendorrequests forclinic to startusing overpackbagsAsk thevendor foran updateClientscheduledpickup forwrong daySamplesleft on topof thelockboxClient requestsa pickup, butthey are notset up forcourier serviceCreatea VC+DelayClientcalls aftercutoff timeClient hastroublewith IVRsystemUpdateVCRNotesCallthevendorDriverunable toaccessclinicDriver did notremove theice pack forthe lockboxphotoClient doesnot knowtheir accountnumberClient hangsup as soonas youanswer thecallAddressChangeDriverdroppeda sampleDriverleft theirkeysClientrequests forthe driver toreturnClientcomplainsthat thedriver smellsVendor didnot completeMPU vendorfeedbackDriver didnot get aname or gotthe namewrongVendorreportssampleswere warmto the touchCall-in clinicpickup hasa zero bagcountSample(s)found indriver'scar/coolerVendorrequests forclinic to startusing overpackbagsAsk thevendor foran updateClientscheduledpickup forwrong daySamplesleft on topof thelockboxClient requestsa pickup, butthey are notset up forcourier serviceCreatea VC+DelayClientcalls aftercutoff time

Transportation BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client has trouble with IVR system
  2. Update VCR Notes
  3. Call the vendor
  4. Driver unable to access clinic
  5. Driver did not remove the ice pack for the lockbox photo
  6. Client does not know their account number
  7. Client hangs up as soon as you answer the call
  8. Address Change
  9. Driver dropped a sample
  10. Driver left their keys
  11. Client requests for the driver to return
  12. Client complains that the driver smells
  13. Vendor did not complete MPU vendor feedback
  14. Driver did not get a name or got the name wrong
  15. Vendor reports samples were warm to the touch
  16. Call-in clinic pickup has a zero bag count
  17. Sample(s) found in driver's car/cooler
  18. Vendor requests for clinic to start using overpack bags
  19. Ask the vendor for an update
  20. Client scheduled pickup for wrong day
  21. Samples left on top of the lockbox
  22. Client requests a pickup, but they are not set up for courier service
  23. Create a VC+ Delay
  24. Client calls after cutoff time