(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Update VCR Notes
Driver did not get a name or got the name wrong
Client requests for the driver to return
Client hangs up as soon as you answer the call
Client calls after cutoff time
Create a VC+ Delay
Driver unable to access clinic
Vendor did not complete MPU vendor feedback
Client has trouble with IVR system
Driver dropped a sample
Client scheduled pickup for wrong day
Vendor reports samples were warm to the touch
Driver did not remove the ice pack for the lockbox photo
Client complains that the driver smells
Driver left their keys
Ask the vendor for an update
Call the vendor
Vendor requests for clinic to start using overpack bags
Client does not know their account number
Client requests a pickup, but they are not set up for courier service
