Createa VC+DelayClient doesnot knowtheir accountnumberClientrequests forthe driver toreturnClient requestsa pickup, butthey are notset up forcourier serviceDriver didnot get aname or gotthe namewrongDriverleft theirkeysDriver did notremove theice pack forthe lockboxphotoAsk thevendor foran updateClientscheduledpickup forwrong dayDriverdroppeda sampleCall-in clinicpickup hasa zero bagcountClient hastroublewith IVRsystemVendorrequests forclinic to startusing overpackbagsClientcalls aftercutoff timeSample(s)found indriver'scar/coolerDriverunable toaccessclinicCallthevendorClientcomplainsthat thedriver smellsVendor didnot completeMPU vendorfeedbackAddressChangeUpdateVCRNotesClient hangsup as soonas youanswer thecallSamplesleft on topof thelockboxVendorreportssampleswere warmto the touchCreatea VC+DelayClient doesnot knowtheir accountnumberClientrequests forthe driver toreturnClient requestsa pickup, butthey are notset up forcourier serviceDriver didnot get aname or gotthe namewrongDriverleft theirkeysDriver did notremove theice pack forthe lockboxphotoAsk thevendor foran updateClientscheduledpickup forwrong dayDriverdroppeda sampleCall-in clinicpickup hasa zero bagcountClient hastroublewith IVRsystemVendorrequests forclinic to startusing overpackbagsClientcalls aftercutoff timeSample(s)found indriver'scar/coolerDriverunable toaccessclinicCallthevendorClientcomplainsthat thedriver smellsVendor didnot completeMPU vendorfeedbackAddressChangeUpdateVCRNotesClient hangsup as soonas youanswer thecallSamplesleft on topof thelockboxVendorreportssampleswere warmto the touch

Transportation BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create a VC+ Delay
  2. Client does not know their account number
  3. Client requests for the driver to return
  4. Client requests a pickup, but they are not set up for courier service
  5. Driver did not get a name or got the name wrong
  6. Driver left their keys
  7. Driver did not remove the ice pack for the lockbox photo
  8. Ask the vendor for an update
  9. Client scheduled pickup for wrong day
  10. Driver dropped a sample
  11. Call-in clinic pickup has a zero bag count
  12. Client has trouble with IVR system
  13. Vendor requests for clinic to start using overpack bags
  14. Client calls after cutoff time
  15. Sample(s) found in driver's car/cooler
  16. Driver unable to access clinic
  17. Call the vendor
  18. Client complains that the driver smells
  19. Vendor did not complete MPU vendor feedback
  20. Address Change
  21. Update VCR Notes
  22. Client hangs up as soon as you answer the call
  23. Samples left on top of the lockbox
  24. Vendor reports samples were warm to the touch