(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Driver did not get a name or got the name wrong
Client requests a pickup, but they are not set up for courier service
Call-in clinic pickup has a zero bag count
Driver dropped a sample
Client calls after cutoff time
Driver did not remove the ice pack for the lockbox photo
Client scheduled pickup for wrong day
Client hangs up as soon as you answer the call
Sample(s) found in driver's car/cooler
Client complains that the driver smells
Client does not know their account number
Vendor reports samples were warm to the touch
Ask the vendor for an update
Driver unable to access clinic
Create a VC+ Delay
Client has trouble with IVR system
Vendor did not complete MPU vendor feedback
Samples left on top of the lockbox
Client requests for the driver to return
Update VCR Notes
Address Change
Call the vendor
Vendor requests for clinic to start using overpack bags
