Client hastroublewith IVRsystemVendor didnot completeMPU vendorfeedbackClientrequests forthe driver toreturnClientcalls aftercutoff timeAddressChangeDriver did notremove theice pack forthe lockboxphotoClient hangsup as soonas youanswer thecallClientscheduledpickup forwrong dayCreatea VC+DelaySample(s)found indriver'scar/coolerDriverdroppeda sampleClient requestsa pickup, butthey are notset up forcourier serviceDriverleft theirkeysVendorrequests forclinic to startusing overpackbagsUpdateVCRNotesDriverunable toaccessclinicVendorreportssampleswere warmto the touchClient doesnot knowtheir accountnumberClientcomplainsthat thedriver smellsCallthevendorDriver didnot get aname or gotthe namewrongAsk thevendor foran updateSamplesleft on topof thelockboxCall-in clinicpickup hasa zero bagcountClient hastroublewith IVRsystemVendor didnot completeMPU vendorfeedbackClientrequests forthe driver toreturnClientcalls aftercutoff timeAddressChangeDriver did notremove theice pack forthe lockboxphotoClient hangsup as soonas youanswer thecallClientscheduledpickup forwrong dayCreatea VC+DelaySample(s)found indriver'scar/coolerDriverdroppeda sampleClient requestsa pickup, butthey are notset up forcourier serviceDriverleft theirkeysVendorrequests forclinic to startusing overpackbagsUpdateVCRNotesDriverunable toaccessclinicVendorreportssampleswere warmto the touchClient doesnot knowtheir accountnumberClientcomplainsthat thedriver smellsCallthevendorDriver didnot get aname or gotthe namewrongAsk thevendor foran updateSamplesleft on topof thelockboxCall-in clinicpickup hasa zero bagcount

Transportation BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client has trouble with IVR system
  2. Vendor did not complete MPU vendor feedback
  3. Client requests for the driver to return
  4. Client calls after cutoff time
  5. Address Change
  6. Driver did not remove the ice pack for the lockbox photo
  7. Client hangs up as soon as you answer the call
  8. Client scheduled pickup for wrong day
  9. Create a VC+ Delay
  10. Sample(s) found in driver's car/cooler
  11. Driver dropped a sample
  12. Client requests a pickup, but they are not set up for courier service
  13. Driver left their keys
  14. Vendor requests for clinic to start using overpack bags
  15. Update VCR Notes
  16. Driver unable to access clinic
  17. Vendor reports samples were warm to the touch
  18. Client does not know their account number
  19. Client complains that the driver smells
  20. Call the vendor
  21. Driver did not get a name or got the name wrong
  22. Ask the vendor for an update
  23. Samples left on top of the lockbox
  24. Call-in clinic pickup has a zero bag count