Driver did notremove theice pack forthe lockboxphotoAddressChangeUpdateVCRNotesSample(s)found indriver'scar/coolerCall-in clinicpickup hasa zero bagcountClientscheduledpickup forwrong dayClientrequests forthe driver toreturnDriver didnot get aname or gotthe namewrongClient hangsup as soonas youanswer thecallDriverleft theirkeysClient requestsa pickup, butthey are notset up forcourier serviceClientcomplainsthat thedriver smellsVendorreportssampleswere warmto the touchCreatea VC+DelayDriverdroppeda sampleCallthevendorDriverunable toaccessclinicClient doesnot knowtheir accountnumberVendorrequests forclinic to startusing overpackbagsAsk thevendor foran updateVendor didnot completeMPU vendorfeedbackClient hastroublewith IVRsystemClientcalls aftercutoff timeSamplesleft on topof thelockboxDriver did notremove theice pack forthe lockboxphotoAddressChangeUpdateVCRNotesSample(s)found indriver'scar/coolerCall-in clinicpickup hasa zero bagcountClientscheduledpickup forwrong dayClientrequests forthe driver toreturnDriver didnot get aname or gotthe namewrongClient hangsup as soonas youanswer thecallDriverleft theirkeysClient requestsa pickup, butthey are notset up forcourier serviceClientcomplainsthat thedriver smellsVendorreportssampleswere warmto the touchCreatea VC+DelayDriverdroppeda sampleCallthevendorDriverunable toaccessclinicClient doesnot knowtheir accountnumberVendorrequests forclinic to startusing overpackbagsAsk thevendor foran updateVendor didnot completeMPU vendorfeedbackClient hastroublewith IVRsystemClientcalls aftercutoff timeSamplesleft on topof thelockbox

Transportation BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Driver did not remove the ice pack for the lockbox photo
  2. Address Change
  3. Update VCR Notes
  4. Sample(s) found in driver's car/cooler
  5. Call-in clinic pickup has a zero bag count
  6. Client scheduled pickup for wrong day
  7. Client requests for the driver to return
  8. Driver did not get a name or got the name wrong
  9. Client hangs up as soon as you answer the call
  10. Driver left their keys
  11. Client requests a pickup, but they are not set up for courier service
  12. Client complains that the driver smells
  13. Vendor reports samples were warm to the touch
  14. Create a VC+ Delay
  15. Driver dropped a sample
  16. Call the vendor
  17. Driver unable to access clinic
  18. Client does not know their account number
  19. Vendor requests for clinic to start using overpack bags
  20. Ask the vendor for an update
  21. Vendor did not complete MPU vendor feedback
  22. Client has trouble with IVR system
  23. Client calls after cutoff time
  24. Samples left on top of the lockbox