Handled100 callsfor theWeekNoovercoachingBelow 15minutesAHT forthe DayNoOverbreakNotransfercall for theweek100%CSAT forthe Week NoLinecrossing5 calls ina row withno wrapup AttendedPowerHourNoTardinessfor theWeekImprovedmetric vs.last week100%UtilizationRate forthe Week100% QAPass ratefor theWeekNoOverlunchNoabsencesfor theweekNo CleanDeskEscalationNo SV Ticketcreated forthe wholeweekWith 95%KnowledgeMasteryRateNoexceededTraining formore than30 minutesNosystemissuereportHandled100 callsfor theWeekNoovercoachingBelow 15minutesAHT forthe DayNoOverbreakNotransfercall for theweek100%CSAT forthe Week NoLinecrossing5 calls ina row withno wrapup AttendedPowerHourNoTardinessfor theWeekImprovedmetric vs.last week100%UtilizationRate forthe Week100% QAPass ratefor theWeekNoOverlunchNoabsencesfor theweekNo CleanDeskEscalationNo SV Ticketcreated forthe wholeweekWith 95%KnowledgeMasteryRateNoexceededTraining formore than30 minutesNosystemissuereport

JULY BINGO BLAST - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Handled 100 calls for the Week
  2. No overcoaching
  3. Below 15 minutes AHT for the Day
  4. No Overbreak
  5. No transfer call for the week
  6. 100% CSAT for the Week
  7. No Linecrossing
  8. 5 calls in a row with no wrap up
  9. Attended Power Hour
  10. No Tardiness for the Week
  11. Improved metric vs. last week
  12. 100% Utilization Rate for the Week
  13. 100% QA Pass rate for the Week
  14. No Overlunch
  15. No absences for the week
  16. No Clean Desk Escalation
  17. No SV Ticket created for the whole week
  18. With 95% Knowledge Mastery Rate
  19. No exceeded Training for more than 30 minutes
  20. No system issue report