NoOverbreak100% QAPass ratefor theWeekNoabsencesfor theweek100%UtilizationRate forthe Week100%CSAT forthe Week 5 calls ina row withno wrapup NoexceededTraining formore than30 minutesNo SV Ticketcreated forthe wholeweekAttendedPowerHourNosystemissuereportHandled100 callsfor theWeekNoTardinessfor theWeekNotransfercall for theweekWith 95%KnowledgeMasteryRateImprovedmetric vs.last weekNoLinecrossingNo CleanDeskEscalationNoovercoachingNoOverlunchBelow 15minutesAHT forthe DayNoOverbreak100% QAPass ratefor theWeekNoabsencesfor theweek100%UtilizationRate forthe Week100%CSAT forthe Week 5 calls ina row withno wrapup NoexceededTraining formore than30 minutesNo SV Ticketcreated forthe wholeweekAttendedPowerHourNosystemissuereportHandled100 callsfor theWeekNoTardinessfor theWeekNotransfercall for theweekWith 95%KnowledgeMasteryRateImprovedmetric vs.last weekNoLinecrossingNo CleanDeskEscalationNoovercoachingNoOverlunchBelow 15minutesAHT forthe Day

JULY BINGO BLAST - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Overbreak
  2. 100% QA Pass rate for the Week
  3. No absences for the week
  4. 100% Utilization Rate for the Week
  5. 100% CSAT for the Week
  6. 5 calls in a row with no wrap up
  7. No exceeded Training for more than 30 minutes
  8. No SV Ticket created for the whole week
  9. Attended Power Hour
  10. No system issue report
  11. Handled 100 calls for the Week
  12. No Tardiness for the Week
  13. No transfer call for the week
  14. With 95% Knowledge Mastery Rate
  15. Improved metric vs. last week
  16. No Linecrossing
  17. No Clean Desk Escalation
  18. No overcoaching
  19. No Overlunch
  20. Below 15 minutes AHT for the Day