NoLinecrossingNotransfercall for theweekNo CleanDeskEscalationNoexceededTraining formore than30 minutes100% QAPass ratefor theWeekNoabsencesfor theweekNo SV Ticketcreated forthe wholeweekNosystemissuereportImprovedmetric vs.last weekAttendedPowerHourNoovercoaching100%CSAT forthe Week Below 15minutesAHT forthe DayNoOverlunch100%UtilizationRate forthe WeekWith 95%KnowledgeMasteryRateNoTardinessfor theWeekHandled100 callsfor theWeekNoOverbreak5 calls ina row withno wrapup NoLinecrossingNotransfercall for theweekNo CleanDeskEscalationNoexceededTraining formore than30 minutes100% QAPass ratefor theWeekNoabsencesfor theweekNo SV Ticketcreated forthe wholeweekNosystemissuereportImprovedmetric vs.last weekAttendedPowerHourNoovercoaching100%CSAT forthe Week Below 15minutesAHT forthe DayNoOverlunch100%UtilizationRate forthe WeekWith 95%KnowledgeMasteryRateNoTardinessfor theWeekHandled100 callsfor theWeekNoOverbreak5 calls ina row withno wrapup 

JULY BINGO BLAST - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Linecrossing
  2. No transfer call for the week
  3. No Clean Desk Escalation
  4. No exceeded Training for more than 30 minutes
  5. 100% QA Pass rate for the Week
  6. No absences for the week
  7. No SV Ticket created for the whole week
  8. No system issue report
  9. Improved metric vs. last week
  10. Attended Power Hour
  11. No overcoaching
  12. 100% CSAT for the Week
  13. Below 15 minutes AHT for the Day
  14. No Overlunch
  15. 100% Utilization Rate for the Week
  16. With 95% Knowledge Mastery Rate
  17. No Tardiness for the Week
  18. Handled 100 calls for the Week
  19. No Overbreak
  20. 5 calls in a row with no wrap up