AttendedPowerHourNoTardinessfor theWeekBelow 15minutesAHT forthe DayNotransfercall for theweekNoOverbreakNoLinecrossing100%UtilizationRate forthe Week5 calls ina row withno wrapup No CleanDeskEscalationWith 95%KnowledgeMasteryRateImprovedmetric vs.last weekHandled100 callsfor theWeekNoexceededTraining formore than30 minutesNoabsencesfor theweekNosystemissuereportNoOverlunchNoovercoaching100%CSAT forthe Week No SV Ticketcreated forthe wholeweek100% QAPass ratefor theWeekAttendedPowerHourNoTardinessfor theWeekBelow 15minutesAHT forthe DayNotransfercall for theweekNoOverbreakNoLinecrossing100%UtilizationRate forthe Week5 calls ina row withno wrapup No CleanDeskEscalationWith 95%KnowledgeMasteryRateImprovedmetric vs.last weekHandled100 callsfor theWeekNoexceededTraining formore than30 minutesNoabsencesfor theweekNosystemissuereportNoOverlunchNoovercoaching100%CSAT forthe Week No SV Ticketcreated forthe wholeweek100% QAPass ratefor theWeek

JULY BINGO BLAST - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Attended Power Hour
  2. No Tardiness for the Week
  3. Below 15 minutes AHT for the Day
  4. No transfer call for the week
  5. No Overbreak
  6. No Linecrossing
  7. 100% Utilization Rate for the Week
  8. 5 calls in a row with no wrap up
  9. No Clean Desk Escalation
  10. With 95% Knowledge Mastery Rate
  11. Improved metric vs. last week
  12. Handled 100 calls for the Week
  13. No exceeded Training for more than 30 minutes
  14. No absences for the week
  15. No system issue report
  16. No Overlunch
  17. No overcoaching
  18. 100% CSAT for the Week
  19. No SV Ticket created for the whole week
  20. 100% QA Pass rate for the Week