NosystemissuereportNoovercoaching5 calls ina row withno wrapup NoOverlunchNotransfercall for theweekBelow 15minutesAHT forthe DayNoexceededTraining formore than30 minutesNoLinecrossing100%CSAT forthe Week No CleanDeskEscalationNoabsencesfor theweekWith 95%KnowledgeMasteryRate100% QAPass ratefor theWeekAttendedPowerHourNoOverbreakNoTardinessfor theWeek100%UtilizationRate forthe WeekImprovedmetric vs.last weekNo SV Ticketcreated forthe wholeweekHandled100 callsfor theWeekNosystemissuereportNoovercoaching5 calls ina row withno wrapup NoOverlunchNotransfercall for theweekBelow 15minutesAHT forthe DayNoexceededTraining formore than30 minutesNoLinecrossing100%CSAT forthe Week No CleanDeskEscalationNoabsencesfor theweekWith 95%KnowledgeMasteryRate100% QAPass ratefor theWeekAttendedPowerHourNoOverbreakNoTardinessfor theWeek100%UtilizationRate forthe WeekImprovedmetric vs.last weekNo SV Ticketcreated forthe wholeweekHandled100 callsfor theWeek

JULY BINGO BLAST - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No system issue report
  2. No overcoaching
  3. 5 calls in a row with no wrap up
  4. No Overlunch
  5. No transfer call for the week
  6. Below 15 minutes AHT for the Day
  7. No exceeded Training for more than 30 minutes
  8. No Linecrossing
  9. 100% CSAT for the Week
  10. No Clean Desk Escalation
  11. No absences for the week
  12. With 95% Knowledge Mastery Rate
  13. 100% QA Pass rate for the Week
  14. Attended Power Hour
  15. No Overbreak
  16. No Tardiness for the Week
  17. 100% Utilization Rate for the Week
  18. Improved metric vs. last week
  19. No SV Ticket created for the whole week
  20. Handled 100 calls for the Week