With 95%KnowledgeMasteryRateNosystemissuereportImprovedmetric vs.last week100%CSAT forthe Week NoexceededTraining formore than30 minutesNoOverbreakNoLinecrossingAttendedPowerHourNoOverlunchNoovercoachingNoabsencesfor theweekNoTardinessfor theWeek100% QAPass ratefor theWeek100%UtilizationRate forthe WeekNotransfercall for theweekBelow 15minutesAHT forthe Day5 calls ina row withno wrapup Handled100 callsfor theWeekNo CleanDeskEscalationNo SV Ticketcreated forthe wholeweekWith 95%KnowledgeMasteryRateNosystemissuereportImprovedmetric vs.last week100%CSAT forthe Week NoexceededTraining formore than30 minutesNoOverbreakNoLinecrossingAttendedPowerHourNoOverlunchNoovercoachingNoabsencesfor theweekNoTardinessfor theWeek100% QAPass ratefor theWeek100%UtilizationRate forthe WeekNotransfercall for theweekBelow 15minutesAHT forthe Day5 calls ina row withno wrapup Handled100 callsfor theWeekNo CleanDeskEscalationNo SV Ticketcreated forthe wholeweek

JULY BINGO BLAST - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. With 95% Knowledge Mastery Rate
  2. No system issue report
  3. Improved metric vs. last week
  4. 100% CSAT for the Week
  5. No exceeded Training for more than 30 minutes
  6. No Overbreak
  7. No Linecrossing
  8. Attended Power Hour
  9. No Overlunch
  10. No overcoaching
  11. No absences for the week
  12. No Tardiness for the Week
  13. 100% QA Pass rate for the Week
  14. 100% Utilization Rate for the Week
  15. No transfer call for the week
  16. Below 15 minutes AHT for the Day
  17. 5 calls in a row with no wrap up
  18. Handled 100 calls for the Week
  19. No Clean Desk Escalation
  20. No SV Ticket created for the whole week