With 95%KnowledgeMasteryRateNo CleanDeskEscalationNoabsencesfor theweekNotransfercall for theweekNoLinecrossing100%CSAT forthe Week NosystemissuereportNoexceededTraining formore than30 minutesAttendedPowerHourNoOverlunch100% QAPass ratefor theWeekNo SV Ticketcreated forthe wholeweekNoOverbreakImprovedmetric vs.last weekNoTardinessfor theWeekBelow 15minutesAHT forthe Day5 calls ina row withno wrapup Noovercoaching100%UtilizationRate forthe WeekHandled100 callsfor theWeekWith 95%KnowledgeMasteryRateNo CleanDeskEscalationNoabsencesfor theweekNotransfercall for theweekNoLinecrossing100%CSAT forthe Week NosystemissuereportNoexceededTraining formore than30 minutesAttendedPowerHourNoOverlunch100% QAPass ratefor theWeekNo SV Ticketcreated forthe wholeweekNoOverbreakImprovedmetric vs.last weekNoTardinessfor theWeekBelow 15minutesAHT forthe Day5 calls ina row withno wrapup Noovercoaching100%UtilizationRate forthe WeekHandled100 callsfor theWeek

JULY BINGO BLAST - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. With 95% Knowledge Mastery Rate
  2. No Clean Desk Escalation
  3. No absences for the week
  4. No transfer call for the week
  5. No Linecrossing
  6. 100% CSAT for the Week
  7. No system issue report
  8. No exceeded Training for more than 30 minutes
  9. Attended Power Hour
  10. No Overlunch
  11. 100% QA Pass rate for the Week
  12. No SV Ticket created for the whole week
  13. No Overbreak
  14. Improved metric vs. last week
  15. No Tardiness for the Week
  16. Below 15 minutes AHT for the Day
  17. 5 calls in a row with no wrap up
  18. No overcoaching
  19. 100% Utilization Rate for the Week
  20. Handled 100 calls for the Week