NoLinecrossingImprovedmetric vs.last weekNoexceededTraining formore than30 minutesNoOverlunchNo SV Ticketcreated forthe wholeweekNosystemissuereportNo CleanDeskEscalationHandled100 callsfor theWeekNoabsencesfor theweek5 calls ina row withno wrapup Below 15minutesAHT forthe DayNoOverbreak100%UtilizationRate forthe WeekNoTardinessfor theWeekWith 95%KnowledgeMasteryRateNoovercoachingAttendedPowerHour100% QAPass ratefor theWeek100%CSAT forthe Week Notransfercall for theweekNoLinecrossingImprovedmetric vs.last weekNoexceededTraining formore than30 minutesNoOverlunchNo SV Ticketcreated forthe wholeweekNosystemissuereportNo CleanDeskEscalationHandled100 callsfor theWeekNoabsencesfor theweek5 calls ina row withno wrapup Below 15minutesAHT forthe DayNoOverbreak100%UtilizationRate forthe WeekNoTardinessfor theWeekWith 95%KnowledgeMasteryRateNoovercoachingAttendedPowerHour100% QAPass ratefor theWeek100%CSAT forthe Week Notransfercall for theweek

JULY BINGO BLAST - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Linecrossing
  2. Improved metric vs. last week
  3. No exceeded Training for more than 30 minutes
  4. No Overlunch
  5. No SV Ticket created for the whole week
  6. No system issue report
  7. No Clean Desk Escalation
  8. Handled 100 calls for the Week
  9. No absences for the week
  10. 5 calls in a row with no wrap up
  11. Below 15 minutes AHT for the Day
  12. No Overbreak
  13. 100% Utilization Rate for the Week
  14. No Tardiness for the Week
  15. With 95% Knowledge Mastery Rate
  16. No overcoaching
  17. Attended Power Hour
  18. 100% QA Pass rate for the Week
  19. 100% CSAT for the Week
  20. No transfer call for the week