5 calls ina row withno wrapup 100% QAPass ratefor theWeekWith 95%KnowledgeMasteryRateNo SV Ticketcreated forthe wholeweekImprovedmetric vs.last weekNoLinecrossingAttendedPowerHourNoOverlunchNosystemissuereportNoabsencesfor theweek100%CSAT forthe Week 100%UtilizationRate forthe WeekNoexceededTraining formore than30 minutesHandled100 callsfor theWeekNoOverbreakNoovercoachingBelow 15minutesAHT forthe DayNo CleanDeskEscalationNotransfercall for theweekNoTardinessfor theWeek5 calls ina row withno wrapup 100% QAPass ratefor theWeekWith 95%KnowledgeMasteryRateNo SV Ticketcreated forthe wholeweekImprovedmetric vs.last weekNoLinecrossingAttendedPowerHourNoOverlunchNosystemissuereportNoabsencesfor theweek100%CSAT forthe Week 100%UtilizationRate forthe WeekNoexceededTraining formore than30 minutesHandled100 callsfor theWeekNoOverbreakNoovercoachingBelow 15minutesAHT forthe DayNo CleanDeskEscalationNotransfercall for theweekNoTardinessfor theWeek

JULY BINGO BLAST - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 5 calls in a row with no wrap up
  2. 100% QA Pass rate for the Week
  3. With 95% Knowledge Mastery Rate
  4. No SV Ticket created for the whole week
  5. Improved metric vs. last week
  6. No Linecrossing
  7. Attended Power Hour
  8. No Overlunch
  9. No system issue report
  10. No absences for the week
  11. 100% CSAT for the Week
  12. 100% Utilization Rate for the Week
  13. No exceeded Training for more than 30 minutes
  14. Handled 100 calls for the Week
  15. No Overbreak
  16. No overcoaching
  17. Below 15 minutes AHT for the Day
  18. No Clean Desk Escalation
  19. No transfer call for the week
  20. No Tardiness for the Week