NoLinecrossingImprovedmetric vs.last weekNotransfercall for theweek100%CSAT forthe Week 100% QAPass ratefor theWeekBelow 15minutesAHT forthe Day5 calls ina row withno wrapup With 95%KnowledgeMasteryRateNoexceededTraining formore than30 minutesAttendedPowerHourNoTardinessfor theWeekNoabsencesfor theweekNo SV Ticketcreated forthe wholeweek100%UtilizationRate forthe WeekNoOverlunchHandled100 callsfor theWeekNoovercoachingNoOverbreakNo CleanDeskEscalationNosystemissuereportNoLinecrossingImprovedmetric vs.last weekNotransfercall for theweek100%CSAT forthe Week 100% QAPass ratefor theWeekBelow 15minutesAHT forthe Day5 calls ina row withno wrapup With 95%KnowledgeMasteryRateNoexceededTraining formore than30 minutesAttendedPowerHourNoTardinessfor theWeekNoabsencesfor theweekNo SV Ticketcreated forthe wholeweek100%UtilizationRate forthe WeekNoOverlunchHandled100 callsfor theWeekNoovercoachingNoOverbreakNo CleanDeskEscalationNosystemissuereport

JULY BINGO BLAST - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Linecrossing
  2. Improved metric vs. last week
  3. No transfer call for the week
  4. 100% CSAT for the Week
  5. 100% QA Pass rate for the Week
  6. Below 15 minutes AHT for the Day
  7. 5 calls in a row with no wrap up
  8. With 95% Knowledge Mastery Rate
  9. No exceeded Training for more than 30 minutes
  10. Attended Power Hour
  11. No Tardiness for the Week
  12. No absences for the week
  13. No SV Ticket created for the whole week
  14. 100% Utilization Rate for the Week
  15. No Overlunch
  16. Handled 100 calls for the Week
  17. No overcoaching
  18. No Overbreak
  19. No Clean Desk Escalation
  20. No system issue report