NoOverlunch100%UtilizationRate forthe WeekHandled100 callsfor theWeekNoexceededTraining formore than30 minutesNo SV Ticketcreated forthe wholeweekImprovedmetric vs.last weekBelow 15minutesAHT forthe DayAttendedPowerHourNoabsencesfor theweek100% QAPass ratefor theWeek5 calls ina row withno wrapup Notransfercall for theweekNoTardinessfor theWeek100%CSAT forthe Week No CleanDeskEscalationWith 95%KnowledgeMasteryRateNoovercoachingNoOverbreakNoLinecrossingNosystemissuereportNoOverlunch100%UtilizationRate forthe WeekHandled100 callsfor theWeekNoexceededTraining formore than30 minutesNo SV Ticketcreated forthe wholeweekImprovedmetric vs.last weekBelow 15minutesAHT forthe DayAttendedPowerHourNoabsencesfor theweek100% QAPass ratefor theWeek5 calls ina row withno wrapup Notransfercall for theweekNoTardinessfor theWeek100%CSAT forthe Week No CleanDeskEscalationWith 95%KnowledgeMasteryRateNoovercoachingNoOverbreakNoLinecrossingNosystemissuereport

JULY BINGO BLAST - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
  1. No Overlunch
  2. 100% Utilization Rate for the Week
  3. Handled 100 calls for the Week
  4. No exceeded Training for more than 30 minutes
  5. No SV Ticket created for the whole week
  6. Improved metric vs. last week
  7. Below 15 minutes AHT for the Day
  8. Attended Power Hour
  9. No absences for the week
  10. 100% QA Pass rate for the Week
  11. 5 calls in a row with no wrap up
  12. No transfer call for the week
  13. No Tardiness for the Week
  14. 100% CSAT for the Week
  15. No Clean Desk Escalation
  16. With 95% Knowledge Mastery Rate
  17. No overcoaching
  18. No Overbreak
  19. No Linecrossing
  20. No system issue report