PO mademe smileor laughPO with yourname or afamilymembersnameSubmitan OpXideaCandidCameraPOnamedSmithEntered areason inALL NICEexceptionsUnder50ACWPositiveIUL CallCallNotation88%AboveAdherenceEngage/AskQuestionsin HuddleI madea POlaughLead aHuddleHad aBBQPartyCustomerKudo VMPO said “You madethis easy!”330/370AHTMake aPOlaughEnter ALLexceptionsin NICEDe-escalatea callPO toldme Imadetheir dayPerfectQAWeb Callhandledw/outtransfer.Senda VIPPO mademe smileor laughPO with yourname or afamilymembersnameSubmitan OpXideaCandidCameraPOnamedSmithEntered areason inALL NICEexceptionsUnder50ACWPositiveIUL CallCallNotation88%AboveAdherenceEngage/AskQuestionsin HuddleI madea POlaughLead aHuddleHad aBBQPartyCustomerKudo VMPO said “You madethis easy!”330/370AHTMake aPOlaughEnter ALLexceptionsin NICEDe-escalatea callPO toldme Imadetheir dayPerfectQAWeb Callhandledw/outtransfer.Senda VIP

Mutual Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PO made me smile or laugh
  2. PO with your name or a family members name
  3. Submit an OpX idea
  4. Candid Camera
  5. PO named Smith
  6. Entered a reason in ALL NICE exceptions
  7. Under 50 ACW
  8. Positive IUL Call
  9. Call Notation
  10. 88% Above Adherence
  11. Engage/Ask Questions in Huddle
  12. I made a PO laugh
  13. Lead a Huddle
  14. Had a BBQ Party
  15. Customer Kudo VM
  16. PO said “ You made this easy!”
  17. 330/370 AHT
  18. Make a PO laugh
  19. Enter ALL exceptions in NICE
  20. De-escalate a call
  21. PO told me I made their day
  22. Perfect QA
  23. Web Call handled w/out transfer.
  24. Send a VIP