CustomerKudo VMUnder50ACWLead aHuddlePerfectQAPositiveIUL CallHad aBBQPartyWeb Callhandledw/outtransfer.De-escalatea callPO mademe smileor laughPOnamedSmithPO toldme Imadetheir dayMake aPOlaugh88%AboveAdherenceEntered areason inALL NICEexceptionsPO with yourname or afamilymembersnameI madea POlaughEngage/AskQuestionsin HuddlePO said “You madethis easy!”Senda VIP330/370AHTCandidCameraSubmitan OpXideaEnter ALLexceptionsin NICECallNotationCustomerKudo VMUnder50ACWLead aHuddlePerfectQAPositiveIUL CallHad aBBQPartyWeb Callhandledw/outtransfer.De-escalatea callPO mademe smileor laughPOnamedSmithPO toldme Imadetheir dayMake aPOlaugh88%AboveAdherenceEntered areason inALL NICEexceptionsPO with yourname or afamilymembersnameI madea POlaughEngage/AskQuestionsin HuddlePO said “You madethis easy!”Senda VIP330/370AHTCandidCameraSubmitan OpXideaEnter ALLexceptionsin NICECallNotation

Mutual Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Kudo VM
  2. Under 50 ACW
  3. Lead a Huddle
  4. Perfect QA
  5. Positive IUL Call
  6. Had a BBQ Party
  7. Web Call handled w/out transfer.
  8. De-escalate a call
  9. PO made me smile or laugh
  10. PO named Smith
  11. PO told me I made their day
  12. Make a PO laugh
  13. 88% Above Adherence
  14. Entered a reason in ALL NICE exceptions
  15. PO with your name or a family members name
  16. I made a PO laugh
  17. Engage/Ask Questions in Huddle
  18. PO said “ You made this easy!”
  19. Send a VIP
  20. 330/370 AHT
  21. Candid Camera
  22. Submit an OpX idea
  23. Enter ALL exceptions in NICE
  24. Call Notation