PO mademe smileor laughWeb Callhandledw/outtransfer.PO toldme Imadetheir dayMake aPOlaughPerfectQAPOnamedSmithEntered areason inALL NICEexceptionsCallNotationSenda VIP330/370AHTPO said “You madethis easy!”Under50ACWCandidCameraEnter ALLexceptionsin NICE88%AboveAdherencePositiveIUL CallCustomerKudo VMI madea POlaughPO with yourname or afamilymembersnameSubmitan OpXideaLead aHuddleDe-escalatea callEngage/AskQuestionsin HuddleHad aBBQPartyPO mademe smileor laughWeb Callhandledw/outtransfer.PO toldme Imadetheir dayMake aPOlaughPerfectQAPOnamedSmithEntered areason inALL NICEexceptionsCallNotationSenda VIP330/370AHTPO said “You madethis easy!”Under50ACWCandidCameraEnter ALLexceptionsin NICE88%AboveAdherencePositiveIUL CallCustomerKudo VMI madea POlaughPO with yourname or afamilymembersnameSubmitan OpXideaLead aHuddleDe-escalatea callEngage/AskQuestionsin HuddleHad aBBQParty

Mutual Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PO made me smile or laugh
  2. Web Call handled w/out transfer.
  3. PO told me I made their day
  4. Make a PO laugh
  5. Perfect QA
  6. PO named Smith
  7. Entered a reason in ALL NICE exceptions
  8. Call Notation
  9. Send a VIP
  10. 330/370 AHT
  11. PO said “ You made this easy!”
  12. Under 50 ACW
  13. Candid Camera
  14. Enter ALL exceptions in NICE
  15. 88% Above Adherence
  16. Positive IUL Call
  17. Customer Kudo VM
  18. I made a PO laugh
  19. PO with your name or a family members name
  20. Submit an OpX idea
  21. Lead a Huddle
  22. De-escalate a call
  23. Engage/Ask Questions in Huddle
  24. Had a BBQ Party