Senda VIPDe-escalatea callCandidCameraHad aBBQPartyUnder50ACWPO mademe smileor laughEntered areason inALL NICEexceptions330/370AHTSubmitan OpXideaCallNotationEnter ALLexceptionsin NICEPO with yourname or afamilymembersnamePOnamedSmithPO toldme Imadetheir dayPerfectQAWeb Callhandledw/outtransfer.PO said “You madethis easy!”Engage/AskQuestionsin HuddleLead aHuddleCustomerKudo VM88%AboveAdherenceI madea POlaughMake aPOlaughPositiveIUL CallSenda VIPDe-escalatea callCandidCameraHad aBBQPartyUnder50ACWPO mademe smileor laughEntered areason inALL NICEexceptions330/370AHTSubmitan OpXideaCallNotationEnter ALLexceptionsin NICEPO with yourname or afamilymembersnamePOnamedSmithPO toldme Imadetheir dayPerfectQAWeb Callhandledw/outtransfer.PO said “You madethis easy!”Engage/AskQuestionsin HuddleLead aHuddleCustomerKudo VM88%AboveAdherenceI madea POlaughMake aPOlaughPositiveIUL Call

Mutual Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send a VIP
  2. De-escalate a call
  3. Candid Camera
  4. Had a BBQ Party
  5. Under 50 ACW
  6. PO made me smile or laugh
  7. Entered a reason in ALL NICE exceptions
  8. 330/370 AHT
  9. Submit an OpX idea
  10. Call Notation
  11. Enter ALL exceptions in NICE
  12. PO with your name or a family members name
  13. PO named Smith
  14. PO told me I made their day
  15. Perfect QA
  16. Web Call handled w/out transfer.
  17. PO said “ You made this easy!”
  18. Engage/Ask Questions in Huddle
  19. Lead a Huddle
  20. Customer Kudo VM
  21. 88% Above Adherence
  22. I made a PO laugh
  23. Make a PO laugh
  24. Positive IUL Call