Enter ALLexceptionsin NICECustomerKudo VMSubmitan OpXideaDe-escalatea callMake aPOlaughPOnamedSmithPO with yourname or afamilymembersnameWeb Callhandledw/outtransfer.Had aBBQPartyCallNotationUnder50ACW88%AboveAdherencePO toldme Imadetheir dayCandidCameraPO said “You madethis easy!”Engage/AskQuestionsin HuddlePerfectQASenda VIPEntered areason inALL NICEexceptionsLead aHuddle330/370AHTPositiveIUL CallPO mademe smileor laughI madea POlaughEnter ALLexceptionsin NICECustomerKudo VMSubmitan OpXideaDe-escalatea callMake aPOlaughPOnamedSmithPO with yourname or afamilymembersnameWeb Callhandledw/outtransfer.Had aBBQPartyCallNotationUnder50ACW88%AboveAdherencePO toldme Imadetheir dayCandidCameraPO said “You madethis easy!”Engage/AskQuestionsin HuddlePerfectQASenda VIPEntered areason inALL NICEexceptionsLead aHuddle330/370AHTPositiveIUL CallPO mademe smileor laughI madea POlaugh

Mutual Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Enter ALL exceptions in NICE
  2. Customer Kudo VM
  3. Submit an OpX idea
  4. De-escalate a call
  5. Make a PO laugh
  6. PO named Smith
  7. PO with your name or a family members name
  8. Web Call handled w/out transfer.
  9. Had a BBQ Party
  10. Call Notation
  11. Under 50 ACW
  12. 88% Above Adherence
  13. PO told me I made their day
  14. Candid Camera
  15. PO said “ You made this easy!”
  16. Engage/Ask Questions in Huddle
  17. Perfect QA
  18. Send a VIP
  19. Entered a reason in ALL NICE exceptions
  20. Lead a Huddle
  21. 330/370 AHT
  22. Positive IUL Call
  23. PO made me smile or laugh
  24. I made a PO laugh