PO with yourname or afamilymembersnameSenda VIPCandidCameraPO mademe smileor laughEngage/AskQuestionsin HuddlePO said “You madethis easy!”Make aPOlaughWeb Callhandledw/outtransfer.Enter ALLexceptionsin NICECustomerKudo VMLead aHuddle330/370AHTCallNotationDe-escalatea callUnder50ACWPO toldme Imadetheir daySubmitan OpXideaPositiveIUL CallHad aBBQPartyI madea POlaughPOnamedSmithEntered areason inALL NICEexceptions88%AboveAdherencePerfectQAPO with yourname or afamilymembersnameSenda VIPCandidCameraPO mademe smileor laughEngage/AskQuestionsin HuddlePO said “You madethis easy!”Make aPOlaughWeb Callhandledw/outtransfer.Enter ALLexceptionsin NICECustomerKudo VMLead aHuddle330/370AHTCallNotationDe-escalatea callUnder50ACWPO toldme Imadetheir daySubmitan OpXideaPositiveIUL CallHad aBBQPartyI madea POlaughPOnamedSmithEntered areason inALL NICEexceptions88%AboveAdherencePerfectQA

Mutual Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PO with your name or a family members name
  2. Send a VIP
  3. Candid Camera
  4. PO made me smile or laugh
  5. Engage/Ask Questions in Huddle
  6. PO said “ You made this easy!”
  7. Make a PO laugh
  8. Web Call handled w/out transfer.
  9. Enter ALL exceptions in NICE
  10. Customer Kudo VM
  11. Lead a Huddle
  12. 330/370 AHT
  13. Call Notation
  14. De-escalate a call
  15. Under 50 ACW
  16. PO told me I made their day
  17. Submit an OpX idea
  18. Positive IUL Call
  19. Had a BBQ Party
  20. I made a PO laugh
  21. PO named Smith
  22. Entered a reason in ALL NICE exceptions
  23. 88% Above Adherence
  24. Perfect QA