Make aPOlaughPO said “You madethis easy!”PO mademe smileor laughCustomerKudo VMCallNotationEngage/AskQuestionsin Huddle330/370AHTSenda VIPDe-escalatea callUnder50ACWWeb Callhandledw/outtransfer.PO toldme Imadetheir dayPO with yourname or afamilymembersnameLead aHuddleEntered areason inALL NICEexceptionsI madea POlaughPOnamedSmithSubmitan OpXideaPositiveIUL CallCandidCameraHad aBBQPartyPerfectQAEnter ALLexceptionsin NICE88%AboveAdherenceMake aPOlaughPO said “You madethis easy!”PO mademe smileor laughCustomerKudo VMCallNotationEngage/AskQuestionsin Huddle330/370AHTSenda VIPDe-escalatea callUnder50ACWWeb Callhandledw/outtransfer.PO toldme Imadetheir dayPO with yourname or afamilymembersnameLead aHuddleEntered areason inALL NICEexceptionsI madea POlaughPOnamedSmithSubmitan OpXideaPositiveIUL CallCandidCameraHad aBBQPartyPerfectQAEnter ALLexceptionsin NICE88%AboveAdherence

Mutual Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make a PO laugh
  2. PO said “ You made this easy!”
  3. PO made me smile or laugh
  4. Customer Kudo VM
  5. Call Notation
  6. Engage/Ask Questions in Huddle
  7. 330/370 AHT
  8. Send a VIP
  9. De-escalate a call
  10. Under 50 ACW
  11. Web Call handled w/out transfer.
  12. PO told me I made their day
  13. PO with your name or a family members name
  14. Lead a Huddle
  15. Entered a reason in ALL NICE exceptions
  16. I made a PO laugh
  17. PO named Smith
  18. Submit an OpX idea
  19. Positive IUL Call
  20. Candid Camera
  21. Had a BBQ Party
  22. Perfect QA
  23. Enter ALL exceptions in NICE
  24. 88% Above Adherence