PO said “You madethis easy!”PO mademe smileor laughDe-escalatea callEnter ALLexceptionsin NICECallNotationPerfectQAEngage/AskQuestionsin HuddleUnder50ACWPO toldme Imadetheir dayMake aPOlaugh330/370AHT88%AboveAdherenceHad aBBQPartyPositiveIUL CallEntered areason inALL NICEexceptionsSubmitan OpXideaCandidCameraSenda VIPI madea POlaughLead aHuddlePO with yourname or afamilymembersnameWeb Callhandledw/outtransfer.CustomerKudo VMPOnamedSmithPO said “You madethis easy!”PO mademe smileor laughDe-escalatea callEnter ALLexceptionsin NICECallNotationPerfectQAEngage/AskQuestionsin HuddleUnder50ACWPO toldme Imadetheir dayMake aPOlaugh330/370AHT88%AboveAdherenceHad aBBQPartyPositiveIUL CallEntered areason inALL NICEexceptionsSubmitan OpXideaCandidCameraSenda VIPI madea POlaughLead aHuddlePO with yourname or afamilymembersnameWeb Callhandledw/outtransfer.CustomerKudo VMPOnamedSmith

Mutual Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PO said “ You made this easy!”
  2. PO made me smile or laugh
  3. De-escalate a call
  4. Enter ALL exceptions in NICE
  5. Call Notation
  6. Perfect QA
  7. Engage/Ask Questions in Huddle
  8. Under 50 ACW
  9. PO told me I made their day
  10. Make a PO laugh
  11. 330/370 AHT
  12. 88% Above Adherence
  13. Had a BBQ Party
  14. Positive IUL Call
  15. Entered a reason in ALL NICE exceptions
  16. Submit an OpX idea
  17. Candid Camera
  18. Send a VIP
  19. I made a PO laugh
  20. Lead a Huddle
  21. PO with your name or a family members name
  22. Web Call handled w/out transfer.
  23. Customer Kudo VM
  24. PO named Smith