Under50ACW88%AboveAdherenceI madea POlaughPerfectQASubmitan OpXideaLead aHuddleEnter ALLexceptionsin NICEWeb Callhandledw/outtransfer.PO with yourname or afamilymembersnamePO said “You madethis easy!”PO mademe smileor laughSenda VIPCandidCameraCallNotationDe-escalatea callPOnamedSmithPO toldme Imadetheir day330/370AHTEntered areason inALL NICEexceptionsPositiveIUL CallEngage/AskQuestionsin HuddleMake aPOlaughCustomerKudo VMHad aBBQPartyUnder50ACW88%AboveAdherenceI madea POlaughPerfectQASubmitan OpXideaLead aHuddleEnter ALLexceptionsin NICEWeb Callhandledw/outtransfer.PO with yourname or afamilymembersnamePO said “You madethis easy!”PO mademe smileor laughSenda VIPCandidCameraCallNotationDe-escalatea callPOnamedSmithPO toldme Imadetheir day330/370AHTEntered areason inALL NICEexceptionsPositiveIUL CallEngage/AskQuestionsin HuddleMake aPOlaughCustomerKudo VMHad aBBQParty

Mutual Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Under 50 ACW
  2. 88% Above Adherence
  3. I made a PO laugh
  4. Perfect QA
  5. Submit an OpX idea
  6. Lead a Huddle
  7. Enter ALL exceptions in NICE
  8. Web Call handled w/out transfer.
  9. PO with your name or a family members name
  10. PO said “ You made this easy!”
  11. PO made me smile or laugh
  12. Send a VIP
  13. Candid Camera
  14. Call Notation
  15. De-escalate a call
  16. PO named Smith
  17. PO told me I made their day
  18. 330/370 AHT
  19. Entered a reason in ALL NICE exceptions
  20. Positive IUL Call
  21. Engage/Ask Questions in Huddle
  22. Make a PO laugh
  23. Customer Kudo VM
  24. Had a BBQ Party