(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer asks about scam text/call.
Dog barking in the background.
Customer kept interrupting me.
Customer complains of overpayment
Customer called me by the wrong name.
Customer forgot their address.
Customer wanted to talk to a supervisor to compliment me
Customer told me how to do my job.
Customer asked if I had the winning lottery numbers
Customer told a funny story or joke.
Is it 5 o'clock yet?
Customer claimed to be on hold for over an hour.
I needed more than one caffeinated beverage.
Customer gives you their political opinion.
Used my best customer service voice.
Share something you learned in the team meeting/chat.