(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer complains of overpayment
Turn a frown upside down.
Caller says they are not tech savy.
Customer told a funny story or joke.
Customer kept interrupting me.
Is it 5 o'clock yet?
System froze up...again
Congratulated someone
Customer asked if I had the winning lottery numbers
Said happy to help 5 different times.
Customer called me by the wrong name.
Customer gives you their political opinion.
Callers first name started with the letter G.
Customer had beeping sound in the background.
Customer claimed to be on hold for over an hour.
Customer forgot their address.
Customer told me how to do my job.
Share something you learned in the team meeting/chat.
Customer wanted to talk to a supervisor to compliment me
