MA talks infrustration tothevoicemail–notthe patient.I am notgoing to geton the scaletoday.I hateinsurance!So-and-sojust walkedin askingfor….OH! Thispatient……My bloodpressure isneverhigh/thathigh!Howmuch willthat cost?No I’mactuallyhere to talkabout ____The pharmacysaid theycontacted you,but haven'theard anything.Please fillout & returnthis FMLAform today.I knowyou’re notthere today,but canyou...Here’s mylist fortoday’svisit.You stillworkhere?I Googledthesymptoms….Do I reallyHAVE tocome in foranappointment?Take 10lbsoff for myshoes &clothesMy friendtold me itwas/todo…Can myprovidercall me todiscuss...?You didn’tsend thereferral orprescriptionor order.I need thisprescriptionfilled todayCan I just getantibioticwithout beingseen? I knowwhat is wrongwith me.But I reallydon't want togo to anER/UrgentCare.Are younew?/HaveI met youbefore?Whyhaven't Iheard myresults yet?MA talks infrustration tothevoicemail–notthe patient.I am notgoing to geton the scaletoday.I hateinsurance!So-and-sojust walkedin askingfor….OH! Thispatient……My bloodpressure isneverhigh/thathigh!Howmuch willthat cost?No I’mactuallyhere to talkabout ____The pharmacysaid theycontacted you,but haven'theard anything.Please fillout & returnthis FMLAform today.I knowyou’re notthere today,but canyou...Here’s mylist fortoday’svisit.You stillworkhere?I Googledthesymptoms….Do I reallyHAVE tocome in foranappointment?Take 10lbsoff for myshoes &clothesMy friendtold me itwas/todo…Can myprovidercall me todiscuss...?You didn’tsend thereferral orprescriptionor order.I need thisprescriptionfilled todayCan I just getantibioticwithout beingseen? I knowwhat is wrongwith me.But I reallydon't want togo to anER/UrgentCare.Are younew?/HaveI met youbefore?Whyhaven't Iheard myresults yet?

Medical Assistant - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. MA talks in frustration to the voicemail–not the patient.
  2. I am not going to get on the scale today.
  3. I hate insurance!
  4. So-and-so just walked in asking for….
  5. OH! This patient……
  6. My blood pressure is never high/that high!
  7. How much will that cost?
  8. No I’m actually here to talk about ____
  9. The pharmacy said they contacted you, but haven't heard anything.
  10. Please fill out & return this FMLA form today.
  11. I know you’re not there today, but can you...
  12. Here’s my list for today’s visit.
  13. You still work here?
  14. I Googled the symptoms….
  15. Do I really HAVE to come in for an appointment?
  16. Take 10lbs off for my shoes & clothes
  17. My friend told me it was/to do…
  18. Can my provider call me to discuss...?
  19. You didn’t send the referral or prescription or order.
  20. I need this prescription filled today
  21. Can I just get antibiotic without being seen? I know what is wrong with me.
  22. But I really don't want to go to an ER/Urgent Care.
  23. Are you new?/Have I met you before?
  24. Why haven't I heard my results yet?