Filed a fraud claim Completed a rule abatement Another department consulted you Help a member with a cash app transaction Took a lunch break Asked for the balance of their checking account Heard a baby cry Ran OTP Released a direct deposit Had a suspicious caller Sent a digital card Filed a dispute Member asked about a fraud second review Walked a member a self-service option Heard a toilet flush Ordered a new debit card Read out call disclosure for third party. Callers Set up a debit card pin Completed a point of sale limit increase Used a manual Call disconnected Verified phone number, email and address on file Asked for code word on file Closed a credit card Filed a fraud claim Completed a rule abatement Another department consulted you Help a member with a cash app transaction Took a lunch break Asked for the balance of their checking account Heard a baby cry Ran OTP Released a direct deposit Had a suspicious caller Sent a digital card Filed a dispute Member asked about a fraud second review Walked a member a self-service option Heard a toilet flush Ordered a new debit card Read out call disclosure for third party. Callers Set up a debit card pin Completed a point of sale limit increase Used a manual Call disconnected Verified phone number, email and address on file Asked for code word on file Closed a credit card
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Filed a fraud claim
Completed a rule abatement
Another department consulted you
Help a member with a cash app transaction
Took a lunch break
Asked for the balance of their checking account
Heard a baby cry
Ran OTP
Released a direct deposit
Had a suspicious caller
Sent a digital card
Filed a dispute
Member asked about a fraud second review
Walked a member a self-service option
Heard a toilet flush
Ordered a new debit card
Read out call disclosure for third party. Callers
Set up a debit card pin
Completed a point of sale limit increase
Used a manual
Call disconnected
Verified phone number, email and address on file
Asked for code word on file
Closed a credit card