Hit-and-RunFNOLCustomersays yournameTheftFNOLTranslatorcall otherthanspanishResolveCC33"Theycame outof nowhere..."SetliabilityNAFCOMPCALL!Assignedseveral inetuploadsfrom IBCSpeakwith awitnessIBC on aclaim 3+years oldPh hita TessyDoubleGEICOResolveCC37Customersays"blinker"Customeradvisesthey havedashcamLiabilityRICaller asksto speak w/a specificICS adjusterTries toreviewhypotheticalsFloodlossPhmentions"fullcoverage"Closea dupclaimPotholeLossReferto SIUResolveCC99Xfer toGlassClaimsCoverageRISOMOScallPh adv theywere drivingforUber/Lyft/DDat TOLPh AF forswervingto avoidCustomerfiles claim ona canceledpolicyCustomerasks ifpassengercan be awitnessSetliabilityAFAssignto CDUHit-and-RunFNOLCustomersays yournameTheftFNOLTranslatorcall otherthanspanishResolveCC33"Theycame outof nowhere..."SetliabilityNAFCOMPCALL!Assignedseveral inetuploadsfrom IBCSpeakwith awitnessIBC on aclaim 3+years oldPh hita TessyDoubleGEICOResolveCC37Customersays"blinker"Customeradvisesthey havedashcamLiabilityRICaller asksto speak w/a specificICS adjusterTries toreviewhypotheticalsFloodlossPhmentions"fullcoverage"Closea dupclaimPotholeLossReferto SIUResolveCC99Xfer toGlassClaimsCoverageRISOMOScallPh adv theywere drivingforUber/Lyft/DDat TOLPh AF forswervingto avoidCustomerfiles claim ona canceledpolicyCustomerasks ifpassengercan be awitnessSetliabilityAFAssignto CDU

ICS CALL - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hit-and-Run FNOL
  2. Customer says your name
  3. Theft FNOL
  4. Translator call other than spanish
  5. Resolve CC33
  6. "They came out of no where..."
  7. Set liability NAF
  8. COMP CALL!
  9. Assigned several inet uploads from IBC
  10. Speak with a witness
  11. IBC on a claim 3+ years old
  12. Ph hit a Tessy
  13. Double GEICO
  14. Resolve CC37
  15. Customer says "blinker"
  16. Customer advises they have dashcam
  17. Liability RI
  18. Caller asks to speak w/ a specific ICS adjuster
  19. Tries to review hypotheticals
  20. Flood loss
  21. Ph mentions "full coverage"
  22. Close a dup claim
  23. Pothole Loss
  24. Refer to SIU
  25. Resolve CC99
  26. Xfer to Glass Claims
  27. Coverage RI
  28. SOMOS call
  29. Ph adv they were driving for Uber/Lyft/DD at TOL
  30. Ph AF for swerving to avoid
  31. Customer files claim on a canceled policy
  32. Customer asks if passenger can be a witness
  33. Set liability AF
  34. Assign to CDU