Referto SIUIBC on aclaim 3+years oldTranslatorcall otherthanspanishAssignto CDUResolveCC37Customersays yournameXfer toGlassClaimsPhmentions"fullcoverage"Customersays"blinker"Speakwith awitnessSetliabilityAFResolveCC99CoverageRIPh hita TessyPotholeLossCustomerasks ifpassengercan be awitnessDoubleGEICOCaller asksto speak w/a specificICS adjusterSetliabilityNAFTries toreviewhypotheticalsCustomerfiles claim ona canceledpolicyHit-and-RunFNOL"Theycame outof nowhere..."TheftFNOLSOMOScallPh adv theywere drivingforUber/Lyft/DDat TOLCOMPCALL!Closea dupclaimResolveCC33Customeradvisesthey havedashcamLiabilityRIPh AF forswervingto avoidAssignedseveral inetuploadsfrom IBCFloodlossReferto SIUIBC on aclaim 3+years oldTranslatorcall otherthanspanishAssignto CDUResolveCC37Customersays yournameXfer toGlassClaimsPhmentions"fullcoverage"Customersays"blinker"Speakwith awitnessSetliabilityAFResolveCC99CoverageRIPh hita TessyPotholeLossCustomerasks ifpassengercan be awitnessDoubleGEICOCaller asksto speak w/a specificICS adjusterSetliabilityNAFTries toreviewhypotheticalsCustomerfiles claim ona canceledpolicyHit-and-RunFNOL"Theycame outof nowhere..."TheftFNOLSOMOScallPh adv theywere drivingforUber/Lyft/DDat TOLCOMPCALL!Closea dupclaimResolveCC33Customeradvisesthey havedashcamLiabilityRIPh AF forswervingto avoidAssignedseveral inetuploadsfrom IBCFloodloss

ICS CALL - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refer to SIU
  2. IBC on a claim 3+ years old
  3. Translator call other than spanish
  4. Assign to CDU
  5. Resolve CC37
  6. Customer says your name
  7. Xfer to Glass Claims
  8. Ph mentions "full coverage"
  9. Customer says "blinker"
  10. Speak with a witness
  11. Set liability AF
  12. Resolve CC99
  13. Coverage RI
  14. Ph hit a Tessy
  15. Pothole Loss
  16. Customer asks if passenger can be a witness
  17. Double GEICO
  18. Caller asks to speak w/ a specific ICS adjuster
  19. Set liability NAF
  20. Tries to review hypotheticals
  21. Customer files claim on a canceled policy
  22. Hit-and-Run FNOL
  23. "They came out of no where..."
  24. Theft FNOL
  25. SOMOS call
  26. Ph adv they were driving for Uber/Lyft/DD at TOL
  27. COMP CALL!
  28. Close a dup claim
  29. Resolve CC33
  30. Customer advises they have dashcam
  31. Liability RI
  32. Ph AF for swerving to avoid
  33. Assigned several inet uploads from IBC
  34. Flood loss