4 Types of Objections Increase Credibility Misconception Acknowledge the Customer’s Point of View Provide Specific Answers Trust Building Clarify Objections Skepticism Address the Objection Show Big Picture Confirm Facts & Feelings Ask for More Details Skepticism Encouraging Misconception Customer’s Objections Ask for More Details Handle Objections Drawback Clarify Complaints Summarize Concerns Earn the Right Check for Alignment Check for Alignment Mindset to Handle Objections Mindset to Handle Objections Create Mutual Understanding Encouragement Show Proof Trust Building Encourage Involvement Verbal Agreement Acknowledge the Customer’s Point of View Free! Verbal Agreement Create Mutual Understanding Show Big Picture Provide Specific Answers Drawback Earn the Right Summarize Concerns Problem Solving Problem Solving Encourage Involvement 4 Types of Objections Increase Credibility Misconception Acknowledge the Customer’s Point of View Provide Specific Answers Trust Building Clarify Objections Skepticism Address the Objection Show Big Picture Confirm Facts & Feelings Ask for More Details Skepticism Encouraging Misconception Customer’s Objections Ask for More Details Handle Objections Drawback Clarify Complaints Summarize Concerns Earn the Right Check for Alignment Check for Alignment Mindset to Handle Objections Mindset to Handle Objections Create Mutual Understanding Encouragement Show Proof Trust Building Encourage Involvement Verbal Agreement Acknowledge the Customer’s Point of View Free! Verbal Agreement Create Mutual Understanding Show Big Picture Provide Specific Answers Drawback Earn the Right Summarize Concerns Problem Solving Problem Solving Encourage Involvement
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
4 Types of Objections
Increase Credibility
Misconception
Acknowledge the Customer’s Point of View
Provide Specific Answers
Trust Building
Clarify Objections
Skepticism
Address the Objection
Show Big Picture
Confirm Facts & Feelings
Ask for More Details
Skepticism
Encouraging
Misconception
Customer’s Objections
Ask for More Details
Handle Objections
Drawback
Clarify Complaints
Summarize Concerns
Earn the Right
Check for Alignment
Check for Alignment
Mindset to Handle Objections
Mindset to Handle Objections
Create Mutual Understanding
Encouragement
Show Proof
Trust Building
Encourage Involvement
Verbal Agreement
Acknowledge the Customer’s Point of View
Free!
Verbal Agreement
Create Mutual Understanding
Show Big Picture
Provide Specific Answers
Drawback
Earn the Right
Summarize Concerns
Problem Solving
Problem Solving
Encourage Involvement