DrawbackFree!ProvideSpecificAnswersProblemSolvingShowBigPictureMindset toHandleObjectionsEncouragingAsk forMoreDetailsEncourageInvolvementAcknowledgetheCustomer’sPoint of ViewEarntheRightFree!ClarifyObjectionsVerbalAgreementCreate MutualUnderstandingShowProofSkepticismTrustBuildingCheck forAlignmentMisconceptionSummarizeConcernsDrawbackFree!ProvideSpecificAnswersProblemSolvingShowBigPictureMindset toHandleObjectionsEncouragingAsk forMoreDetailsEncourageInvolvementAcknowledgetheCustomer’sPoint of ViewEarntheRightFree!ClarifyObjectionsVerbalAgreementCreate MutualUnderstandingShowProofSkepticismTrustBuildingCheck forAlignmentMisconceptionSummarizeConcerns

CSS Handling Objections - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Drawback
  2. Free!
  3. Provide Specific Answers
  4. Problem Solving
  5. Show Big Picture
  6. Mindset to Handle Objections
  7. Encouraging
  8. Ask for More Details
  9. Encourage Involvement
  10. Acknowledge the Customer’s Point of View
  11. Earn the Right
  12. Free!
  13. Clarify Objections
  14. Verbal Agreement
  15. Create Mutual Understanding
  16. Show Proof
  17. Skepticism
  18. Trust Building
  19. Check for Alignment
  20. Misconception
  21. Summarize Concerns