SummarizeConcernsCheck forAlignmentEarntheRightClarifyObjectionsProvideSpecificAnswersCreate MutualUnderstandingSkepticismDrawbackEncouragingFree!AcknowledgetheCustomer’sPoint of ViewVerbalAgreementProblemSolvingMisconceptionTrustBuildingEncourageInvolvementFree!ShowProofMindset toHandleObjectionsAsk forMoreDetailsShowBigPictureSummarizeConcernsCheck forAlignmentEarntheRightClarifyObjectionsProvideSpecificAnswersCreate MutualUnderstandingSkepticismDrawbackEncouragingFree!AcknowledgetheCustomer’sPoint of ViewVerbalAgreementProblemSolvingMisconceptionTrustBuildingEncourageInvolvementFree!ShowProofMindset toHandleObjectionsAsk forMoreDetailsShowBigPicture

CSS Handling Objections - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Summarize Concerns
  2. Check for Alignment
  3. Earn the Right
  4. Clarify Objections
  5. Provide Specific Answers
  6. Create Mutual Understanding
  7. Skepticism
  8. Drawback
  9. Encouraging
  10. Free!
  11. Acknowledge the Customer’s Point of View
  12. Verbal Agreement
  13. Problem Solving
  14. Misconception
  15. Trust Building
  16. Encourage Involvement
  17. Free!
  18. Show Proof
  19. Mindset to Handle Objections
  20. Ask for More Details
  21. Show Big Picture