TrustBuildingDrawbackShowBigPictureProblemSolvingEarntheRightAsk forMoreDetailsShowProofEncourageInvolvementMisconceptionFree!EncouragingClarifyObjectionsProvideSpecificAnswersAcknowledgetheCustomer’sPoint of ViewSummarizeConcernsFree!SkepticismVerbalAgreementCheck forAlignmentMindset toHandleObjectionsCreate MutualUnderstandingTrustBuildingDrawbackShowBigPictureProblemSolvingEarntheRightAsk forMoreDetailsShowProofEncourageInvolvementMisconceptionFree!EncouragingClarifyObjectionsProvideSpecificAnswersAcknowledgetheCustomer’sPoint of ViewSummarizeConcernsFree!SkepticismVerbalAgreementCheck forAlignmentMindset toHandleObjectionsCreate MutualUnderstanding

CSS Handling Objections - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Trust Building
  2. Drawback
  3. Show Big Picture
  4. Problem Solving
  5. Earn the Right
  6. Ask for More Details
  7. Show Proof
  8. Encourage Involvement
  9. Misconception
  10. Free!
  11. Encouraging
  12. Clarify Objections
  13. Provide Specific Answers
  14. Acknowledge the Customer’s Point of View
  15. Summarize Concerns
  16. Free!
  17. Skepticism
  18. Verbal Agreement
  19. Check for Alignment
  20. Mindset to Handle Objections
  21. Create Mutual Understanding