DrawbackAcknowledgetheCustomer’sPoint of ViewProvideSpecificAnswersFree!SummarizeConcernsProblemSolvingEncouragingShowBigPictureFree!MisconceptionShowProofAsk forMoreDetailsEarntheRightSkepticismCheck forAlignmentVerbalAgreementTrustBuildingCreate MutualUnderstandingEncourageInvolvementClarifyObjectionsMindset toHandleObjectionsDrawbackAcknowledgetheCustomer’sPoint of ViewProvideSpecificAnswersFree!SummarizeConcernsProblemSolvingEncouragingShowBigPictureFree!MisconceptionShowProofAsk forMoreDetailsEarntheRightSkepticismCheck forAlignmentVerbalAgreementTrustBuildingCreate MutualUnderstandingEncourageInvolvementClarifyObjectionsMindset toHandleObjections

CSS Handling Objections - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Drawback
  2. Acknowledge the Customer’s Point of View
  3. Provide Specific Answers
  4. Free!
  5. Summarize Concerns
  6. Problem Solving
  7. Encouraging
  8. Show Big Picture
  9. Free!
  10. Misconception
  11. Show Proof
  12. Ask for More Details
  13. Earn the Right
  14. Skepticism
  15. Check for Alignment
  16. Verbal Agreement
  17. Trust Building
  18. Create Mutual Understanding
  19. Encourage Involvement
  20. Clarify Objections
  21. Mindset to Handle Objections