Appropriate Greeting Discover Engage Ask appropriate questions Close Correct Hold Procedure Show concern Compassionate Recap Act How may I help you Use all available resources Summarize Privacy Guidelines Volume Greeting Process the change correctly Document Advise of future actions Think outside the box Tone Offer Options Clear and correct answers Effective Listening Appropriate Greeting Discover Engage Ask appropriate questions Close Correct Hold Procedure Show concern Compassionate Recap Act How may I help you Use all available resources Summarize Privacy Guidelines Volume Greeting Process the change correctly Document Advise of future actions Think outside the box Tone Offer Options Clear and correct answers Effective Listening
GEDAC - Call List
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Appropriate Greeting
Discover
Engage
Ask appropriate questions
Close
Correct Hold Procedure
Show concern
Compassionate
Recap
Act
How may I help you
Use all available resources
Summarize
Privacy Guidelines
Volume
Greeting
Process the change correctly
Document
Advise of future actions
Think outside the box
Tone
Offer Options
Clear and correct answers
Effective Listening