Think outside the box Appropriate Greeting Compassionate Advise of future actions Document Greeting How may I help you Clear and correct answers Recap Process the change correctly Close Use all available resources Ask appropriate questions Correct Hold Procedure Discover Tone Summarize Offer Options Privacy Guidelines Act Show concern Engage Volume Effective Listening Think outside the box Appropriate Greeting Compassionate Advise of future actions Document Greeting How may I help you Clear and correct answers Recap Process the change correctly Close Use all available resources Ask appropriate questions Correct Hold Procedure Discover Tone Summarize Offer Options Privacy Guidelines Act Show concern Engage Volume Effective Listening
GEDAC - Call List
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Think outside the box
Appropriate Greeting
Compassionate
Advise of future actions
Document
Greeting
How may I help you
Clear and correct answers
Recap
Process the change correctly
Close
Use all available resources
Ask appropriate questions
Correct Hold Procedure
Discover
Tone
Summarize
Offer Options
Privacy Guidelines
Act
Show concern
Engage
Volume
Effective Listening