Adviseof futureactionsActAppropriateGreetingShowconcernPrivacyGuidelinesOfferOptionsEngageAskappropriatequestionsEffectiveListeningGreetingHow mayI helpyouRecapCloseToneClear andcorrectanswersThinkoutsidethe boxCorrectHoldProcedureDocumentDiscoverUse allavailableresourcesProcessthechangecorrectlyCompassionateVolumeSummarizeAdviseof futureactionsActAppropriateGreetingShowconcernPrivacyGuidelinesOfferOptionsEngageAskappropriatequestionsEffectiveListeningGreetingHow mayI helpyouRecapCloseToneClear andcorrectanswersThinkoutsidethe boxCorrectHoldProcedureDocumentDiscoverUse allavailableresourcesProcessthechangecorrectlyCompassionateVolumeSummarize

GEDAC - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Advise of future actions
  2. Act
  3. Appropriate Greeting
  4. Show concern
  5. Privacy Guidelines
  6. Offer Options
  7. Engage
  8. Ask appropriate questions
  9. Effective Listening
  10. Greeting
  11. How may I help you
  12. Recap
  13. Close
  14. Tone
  15. Clear and correct answers
  16. Think outside the box
  17. Correct Hold Procedure
  18. Document
  19. Discover
  20. Use all available resources
  21. Process the change correctly
  22. Compassionate
  23. Volume
  24. Summarize