GreetingDocumentAdviseof futureactionsCompassionateProcessthechangecorrectlyToneClear andcorrectanswersThinkoutsidethe boxAppropriateGreetingOfferOptionsActPrivacyGuidelinesShowconcernHow mayI helpyouEffectiveListeningCloseRecapCorrectHoldProcedureAskappropriatequestionsVolumeSummarizeDiscoverUse allavailableresourcesEngageGreetingDocumentAdviseof futureactionsCompassionateProcessthechangecorrectlyToneClear andcorrectanswersThinkoutsidethe boxAppropriateGreetingOfferOptionsActPrivacyGuidelinesShowconcernHow mayI helpyouEffectiveListeningCloseRecapCorrectHoldProcedureAskappropriatequestionsVolumeSummarizeDiscoverUse allavailableresourcesEngage

GEDAC - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Greeting
  2. Document
  3. Advise of future actions
  4. Compassionate
  5. Process the change correctly
  6. Tone
  7. Clear and correct answers
  8. Think outside the box
  9. Appropriate Greeting
  10. Offer Options
  11. Act
  12. Privacy Guidelines
  13. Show concern
  14. How may I help you
  15. Effective Listening
  16. Close
  17. Recap
  18. Correct Hold Procedure
  19. Ask appropriate questions
  20. Volume
  21. Summarize
  22. Discover
  23. Use all available resources
  24. Engage