ProcessthechangecorrectlyRecapHow mayI helpyouSummarizeActDocumentEffectiveListeningThinkoutsidethe boxAskappropriatequestionsGreetingShowconcernUse allavailableresourcesEngagePrivacyGuidelinesToneOfferOptionsAdviseof futureactionsCorrectHoldProcedureCloseCompassionateClear andcorrectanswersAppropriateGreetingDiscoverVolumeProcessthechangecorrectlyRecapHow mayI helpyouSummarizeActDocumentEffectiveListeningThinkoutsidethe boxAskappropriatequestionsGreetingShowconcernUse allavailableresourcesEngagePrivacyGuidelinesToneOfferOptionsAdviseof futureactionsCorrectHoldProcedureCloseCompassionateClear andcorrectanswersAppropriateGreetingDiscoverVolume

GEDAC - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Process the change correctly
  2. Recap
  3. How may I help you
  4. Summarize
  5. Act
  6. Document
  7. Effective Listening
  8. Think outside the box
  9. Ask appropriate questions
  10. Greeting
  11. Show concern
  12. Use all available resources
  13. Engage
  14. Privacy Guidelines
  15. Tone
  16. Offer Options
  17. Advise of future actions
  18. Correct Hold Procedure
  19. Close
  20. Compassionate
  21. Clear and correct answers
  22. Appropriate Greeting
  23. Discover
  24. Volume