Thinkoutsidethe boxAppropriateGreetingCompassionateAdviseof futureactionsDocumentGreetingHow mayI helpyouClear andcorrectanswersRecapProcessthechangecorrectlyCloseUse allavailableresourcesAskappropriatequestionsCorrectHoldProcedureDiscoverToneSummarizeOfferOptionsPrivacyGuidelinesActShowconcernEngageVolumeEffectiveListeningThinkoutsidethe boxAppropriateGreetingCompassionateAdviseof futureactionsDocumentGreetingHow mayI helpyouClear andcorrectanswersRecapProcessthechangecorrectlyCloseUse allavailableresourcesAskappropriatequestionsCorrectHoldProcedureDiscoverToneSummarizeOfferOptionsPrivacyGuidelinesActShowconcernEngageVolumeEffectiveListening

GEDAC - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Think outside the box
  2. Appropriate Greeting
  3. Compassionate
  4. Advise of future actions
  5. Document
  6. Greeting
  7. How may I help you
  8. Clear and correct answers
  9. Recap
  10. Process the change correctly
  11. Close
  12. Use all available resources
  13. Ask appropriate questions
  14. Correct Hold Procedure
  15. Discover
  16. Tone
  17. Summarize
  18. Offer Options
  19. Privacy Guidelines
  20. Act
  21. Show concern
  22. Engage
  23. Volume
  24. Effective Listening