Hit-and-runFNOLPH callsto reportan AFlossIssue apaymentClosea dupDocumentednotes on thecallXferto CUCustomersays theyhavedashcamfootageFNOL forliabilitydisputehandled toresolutionObtainclmnt infofrom PROpenUPDTheftclaimHandle/filea DGTook RI'sfrom bothdriversWork aclaim frombeginningto endSenddemandto SRTFiledRPOclaimResolvePSPFile aclaim withfatal CC'sMAlossFirst yearpolicyholderDenycoverageComplossCustomersays "theycame out ofno where"Issue apayment4+ wpson oneclaimAssignsubroPotholeReturnedmailXferredcall toglassclaimsSpeakto awitnessSubmita CPWAssignPIPScheduleVICReferto SIU30+ yearpolicyholderCustomer askswhy they haveto pay theirdeductiblewhen they'renot at faultResolveCC99 onthe callResolveCC33Xferredclaimto CDUHit-and-runFNOLPH callsto reportan AFlossIssue apaymentClosea dupDocumentednotes on thecallXferto CUCustomersays theyhavedashcamfootageFNOL forliabilitydisputehandled toresolutionObtainclmnt infofrom PROpenUPDTheftclaimHandle/filea DGTook RI'sfrom bothdriversWork aclaim frombeginningto endSenddemandto SRTFiledRPOclaimResolvePSPFile aclaim withfatal CC'sMAlossFirst yearpolicyholderDenycoverageComplossCustomersays "theycame out ofno where"Issue apayment4+ wpson oneclaimAssignsubroPotholeReturnedmailXferredcall toglassclaimsSpeakto awitnessSubmita CPWAssignPIPScheduleVICReferto SIU30+ yearpolicyholderCustomer askswhy they haveto pay theirdeductiblewhen they'renot at faultResolveCC99 onthe callResolveCC33Xferredclaimto CDU

FNOL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hit-and-run FNOL
  2. PH calls to report an AF loss
  3. Issue a payment
  4. Close a dup
  5. Documented notes on the call
  6. Xfer to CU
  7. Customer says they have dashcam footage
  8. FNOL for liability dispute handled to resolution
  9. Obtain clmnt info from PR
  10. Open UPD
  11. Theft claim
  12. Handle/file a DG
  13. Took RI's from both drivers
  14. Work a claim from beginning to end
  15. Send demand to SRT
  16. Filed RPO claim
  17. Resolve PSP
  18. File a claim with fatal CC's
  19. MA loss
  20. First year policyholder
  21. Deny coverage
  22. Comp loss
  23. Customer says "they came out of no where"
  24. Issue a payment
  25. 4+ wps on one claim
  26. Assign subro
  27. Pothole
  28. Returned mail
  29. Xferred call to glass claims
  30. Speak to a witness
  31. Submit a CPW
  32. Assign PIP
  33. Schedule VIC
  34. Refer to SIU
  35. 30+ year policyholder
  36. Customer asks why they have to pay their deductible when they're not at fault
  37. Resolve CC99 on the call
  38. Resolve CC33
  39. Xferred claim to CDU