Work aclaim frombeginningto endIssue apaymentCustomersays theyhavedashcamfootageOpenUPDTook RI'sfrom bothdriversDenycoverageCustomersays "theycame out ofno where"First yearpolicyholder4+ wpson oneclaimReferto SIUClosea dupMAlossXferredcall toglassclaimsReturnedmailAssignsubroIssue apaymentDocumentednotes on thecallAssignPIPXferto CUResolvePSPResolveCC33FNOL forliabilitydisputehandled toresolutionComplossXferredclaimto CDUScheduleVICSenddemandto SRT30+ yearpolicyholderFiledRPOclaimSubmita CPWFile aclaim withfatal CC'sHandle/filea DGPotholeHit-and-runFNOLPH callsto reportan AFlossObtainclmnt infofrom PRResolveCC99 onthe callSpeakto awitnessCustomer askswhy they haveto pay theirdeductiblewhen they'renot at faultTheftclaimWork aclaim frombeginningto endIssue apaymentCustomersays theyhavedashcamfootageOpenUPDTook RI'sfrom bothdriversDenycoverageCustomersays "theycame out ofno where"First yearpolicyholder4+ wpson oneclaimReferto SIUClosea dupMAlossXferredcall toglassclaimsReturnedmailAssignsubroIssue apaymentDocumentednotes on thecallAssignPIPXferto CUResolvePSPResolveCC33FNOL forliabilitydisputehandled toresolutionComplossXferredclaimto CDUScheduleVICSenddemandto SRT30+ yearpolicyholderFiledRPOclaimSubmita CPWFile aclaim withfatal CC'sHandle/filea DGPotholeHit-and-runFNOLPH callsto reportan AFlossObtainclmnt infofrom PRResolveCC99 onthe callSpeakto awitnessCustomer askswhy they haveto pay theirdeductiblewhen they'renot at faultTheftclaim

FNOL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work a claim from beginning to end
  2. Issue a payment
  3. Customer says they have dashcam footage
  4. Open UPD
  5. Took RI's from both drivers
  6. Deny coverage
  7. Customer says "they came out of no where"
  8. First year policyholder
  9. 4+ wps on one claim
  10. Refer to SIU
  11. Close a dup
  12. MA loss
  13. Xferred call to glass claims
  14. Returned mail
  15. Assign subro
  16. Issue a payment
  17. Documented notes on the call
  18. Assign PIP
  19. Xfer to CU
  20. Resolve PSP
  21. Resolve CC33
  22. FNOL for liability dispute handled to resolution
  23. Comp loss
  24. Xferred claim to CDU
  25. Schedule VIC
  26. Send demand to SRT
  27. 30+ year policyholder
  28. Filed RPO claim
  29. Submit a CPW
  30. File a claim with fatal CC's
  31. Handle/file a DG
  32. Pothole
  33. Hit-and-run FNOL
  34. PH calls to report an AF loss
  35. Obtain clmnt info from PR
  36. Resolve CC99 on the call
  37. Speak to a witness
  38. Customer asks why they have to pay their deductible when they're not at fault
  39. Theft claim