ScheduleVICResolvePSPFiledRPOclaimResolveCC99 onthe callCustomersays theyhavedashcamfootagePotholeClosea dupSenddemandto SRTReferto SIUWork aclaim frombeginningto endFirst yearpolicyholderSpeakto awitnessHandle/filea DGPH callsto reportan AFlossCustomer askswhy they haveto pay theirdeductiblewhen they'renot at faultIssue apaymentXferto CUIssue apaymentDenycoverage30+ yearpolicyholderMAlossFile aclaim withfatal CC'sComplossAssignsubroDocumentednotes on thecallXferredcall toglassclaimsTook RI'sfrom bothdrivers4+ wpson oneclaimTheftclaimHit-and-runFNOLAssignPIPResolveCC33Submita CPWXferredclaimto CDUCustomersays "theycame out ofno where"OpenUPDObtainclmnt infofrom PRReturnedmailFNOL forliabilitydisputehandled toresolutionScheduleVICResolvePSPFiledRPOclaimResolveCC99 onthe callCustomersays theyhavedashcamfootagePotholeClosea dupSenddemandto SRTReferto SIUWork aclaim frombeginningto endFirst yearpolicyholderSpeakto awitnessHandle/filea DGPH callsto reportan AFlossCustomer askswhy they haveto pay theirdeductiblewhen they'renot at faultIssue apaymentXferto CUIssue apaymentDenycoverage30+ yearpolicyholderMAlossFile aclaim withfatal CC'sComplossAssignsubroDocumentednotes on thecallXferredcall toglassclaimsTook RI'sfrom bothdrivers4+ wpson oneclaimTheftclaimHit-and-runFNOLAssignPIPResolveCC33Submita CPWXferredclaimto CDUCustomersays "theycame out ofno where"OpenUPDObtainclmnt infofrom PRReturnedmailFNOL forliabilitydisputehandled toresolution

FNOL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule VIC
  2. Resolve PSP
  3. Filed RPO claim
  4. Resolve CC99 on the call
  5. Customer says they have dashcam footage
  6. Pothole
  7. Close a dup
  8. Send demand to SRT
  9. Refer to SIU
  10. Work a claim from beginning to end
  11. First year policyholder
  12. Speak to a witness
  13. Handle/file a DG
  14. PH calls to report an AF loss
  15. Customer asks why they have to pay their deductible when they're not at fault
  16. Issue a payment
  17. Xfer to CU
  18. Issue a payment
  19. Deny coverage
  20. 30+ year policyholder
  21. MA loss
  22. File a claim with fatal CC's
  23. Comp loss
  24. Assign subro
  25. Documented notes on the call
  26. Xferred call to glass claims
  27. Took RI's from both drivers
  28. 4+ wps on one claim
  29. Theft claim
  30. Hit-and-run FNOL
  31. Assign PIP
  32. Resolve CC33
  33. Submit a CPW
  34. Xferred claim to CDU
  35. Customer says "they came out of no where"
  36. Open UPD
  37. Obtain clmnt info from PR
  38. Returned mail
  39. FNOL for liability dispute handled to resolution