Documentednotes on thecallXferredclaimto CDUReturnedmailXferto CUResolveCC33Referto SIU30+ yearpolicyholderSenddemandto SRTPH callsto reportan AFlossScheduleVICFile aclaim withfatal CC'sHandle/filea DGObtainclmnt infofrom PRComplossOpenUPDCustomersays "theycame out ofno where"DenycoverageXferredcall toglassclaimsAssignsubroWork aclaim frombeginningto endSubmita CPW4+ wpson oneclaimFiledRPOclaimFNOL forliabilitydisputehandled toresolutionTook RI'sfrom bothdriversIssue apaymentSpeakto awitnessCustomer askswhy they haveto pay theirdeductiblewhen they'renot at faultResolvePSPMAlossFirst yearpolicyholderPotholeAssignPIPHit-and-runFNOLCustomersays theyhavedashcamfootageIssue apaymentClosea dupResolveCC99 onthe callTheftclaimDocumentednotes on thecallXferredclaimto CDUReturnedmailXferto CUResolveCC33Referto SIU30+ yearpolicyholderSenddemandto SRTPH callsto reportan AFlossScheduleVICFile aclaim withfatal CC'sHandle/filea DGObtainclmnt infofrom PRComplossOpenUPDCustomersays "theycame out ofno where"DenycoverageXferredcall toglassclaimsAssignsubroWork aclaim frombeginningto endSubmita CPW4+ wpson oneclaimFiledRPOclaimFNOL forliabilitydisputehandled toresolutionTook RI'sfrom bothdriversIssue apaymentSpeakto awitnessCustomer askswhy they haveto pay theirdeductiblewhen they'renot at faultResolvePSPMAlossFirst yearpolicyholderPotholeAssignPIPHit-and-runFNOLCustomersays theyhavedashcamfootageIssue apaymentClosea dupResolveCC99 onthe callTheftclaim

FNOL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Documented notes on the call
  2. Xferred claim to CDU
  3. Returned mail
  4. Xfer to CU
  5. Resolve CC33
  6. Refer to SIU
  7. 30+ year policyholder
  8. Send demand to SRT
  9. PH calls to report an AF loss
  10. Schedule VIC
  11. File a claim with fatal CC's
  12. Handle/file a DG
  13. Obtain clmnt info from PR
  14. Comp loss
  15. Open UPD
  16. Customer says "they came out of no where"
  17. Deny coverage
  18. Xferred call to glass claims
  19. Assign subro
  20. Work a claim from beginning to end
  21. Submit a CPW
  22. 4+ wps on one claim
  23. Filed RPO claim
  24. FNOL for liability dispute handled to resolution
  25. Took RI's from both drivers
  26. Issue a payment
  27. Speak to a witness
  28. Customer asks why they have to pay their deductible when they're not at fault
  29. Resolve PSP
  30. MA loss
  31. First year policyholder
  32. Pothole
  33. Assign PIP
  34. Hit-and-run FNOL
  35. Customer says they have dashcam footage
  36. Issue a payment
  37. Close a dup
  38. Resolve CC99 on the call
  39. Theft claim