Obtainclmnt infofrom PRCustomer askswhy they haveto pay theirdeductiblewhen they'renot at faultHit-and-runFNOLSetliability:NAF -potholeXfer toTCR2ResolveCC33Set liability:AF - Illegallyparked/parkinglossAssignPIPClosea dupResolveCC37Sendrequestto UWSetliability:ComplossDGSchedulea rental(not ARX)Takeliability RI'sfrom bothdriversDenycoverageXfer toCDUReturnedmailAssignsubroResolveCC99LORrequest forcertifieddecRPOIssue apaymentSenddemandto SRTLOR w/2+clientsReferto SIUOpenUPD4+ wpson oneclaimPRchangesliabilityReopena closedclaimHard close aNoCoverageCollisionexpoScheduleVICSubmitCPWGAlossDashcamSpeakto awitnessCustomersays "theycame out ofno where"ResolvePSPWork aclaim frombeginningto endObtainclmnt infofrom PRCustomer askswhy they haveto pay theirdeductiblewhen they'renot at faultHit-and-runFNOLSetliability:NAF -potholeXfer toTCR2ResolveCC33Set liability:AF - Illegallyparked/parkinglossAssignPIPClosea dupResolveCC37Sendrequestto UWSetliability:ComplossDGSchedulea rental(not ARX)Takeliability RI'sfrom bothdriversDenycoverageXfer toCDUReturnedmailAssignsubroResolveCC99LORrequest forcertifieddecRPOIssue apaymentSenddemandto SRTLOR w/2+clientsReferto SIUOpenUPD4+ wpson oneclaimPRchangesliabilityReopena closedclaimHard close aNoCoverageCollisionexpoScheduleVICSubmitCPWGAlossDashcamSpeakto awitnessCustomersays "theycame out ofno where"ResolvePSPWork aclaim frombeginningto end

ICS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Obtain clmnt info from PR
  2. Customer asks why they have to pay their deductible when they're not at fault
  3. Hit-and-run FNOL
  4. Set liability: NAF - pothole
  5. Xfer to TCR2
  6. Resolve CC33
  7. Set liability: AF - Illegally parked/parking loss
  8. Assign PIP
  9. Close a dup
  10. Resolve CC37
  11. Send request to UW
  12. Set liability: Comp loss
  13. DG
  14. Schedule a rental (not ARX)
  15. Take liability RI's from both drivers
  16. Deny coverage
  17. Xfer to CDU
  18. Returned mail
  19. Assign subro
  20. Resolve CC99
  21. LOR request for certified dec
  22. RPO
  23. Issue a payment
  24. Send demand to SRT
  25. LOR w/ 2+ clients
  26. Refer to SIU
  27. Open UPD
  28. 4+ wps on one claim
  29. PR changes liability
  30. Reopen a closed claim
  31. Hard close a No Coverage Collision expo
  32. Schedule VIC
  33. Submit CPW
  34. GA loss
  35. Dashcam
  36. Speak to a witness
  37. Customer says "they came out of no where"
  38. Resolve PSP
  39. Work a claim from beginning to end