FNOL forliabilitydisputehandled toresolutionCustomersays theyhavedashcamfootageWork aclaim frombeginningto endTook RI'sfrom bothdriversXferto CUFirst yearpolicyholder30+ yearpolicyholderObtainclmnt infofrom PRClosea dupScheduleVICReferto SIUTheftclaimHandle/filea DGPotholeResolveCC99 onthe callResolveCC33PH callsto reportan AFlossOpenUPDHit-and-runFNOLCustomersays "theycame out ofno where"AssignsubroDocumentednotes on thecallFile aclaim withfatal CC'sSubmita CPWDenycoverageMAlossAssignPIPSenddemandto SRTSpeakto awitnessReturnedmailCustomer askswhy they haveto pay theirdeductiblewhen they'renot at faultComplossFiledRPOclaimIssue apaymentIssue apaymentXferredcall toglassclaims4+ wpson oneclaimResolvePSPXferredclaimto CDUFNOL forliabilitydisputehandled toresolutionCustomersays theyhavedashcamfootageWork aclaim frombeginningto endTook RI'sfrom bothdriversXferto CUFirst yearpolicyholder30+ yearpolicyholderObtainclmnt infofrom PRClosea dupScheduleVICReferto SIUTheftclaimHandle/filea DGPotholeResolveCC99 onthe callResolveCC33PH callsto reportan AFlossOpenUPDHit-and-runFNOLCustomersays "theycame out ofno where"AssignsubroDocumentednotes on thecallFile aclaim withfatal CC'sSubmita CPWDenycoverageMAlossAssignPIPSenddemandto SRTSpeakto awitnessReturnedmailCustomer askswhy they haveto pay theirdeductiblewhen they'renot at faultComplossFiledRPOclaimIssue apaymentIssue apaymentXferredcall toglassclaims4+ wpson oneclaimResolvePSPXferredclaimto CDU

FNOL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. FNOL for liability dispute handled to resolution
  2. Customer says they have dashcam footage
  3. Work a claim from beginning to end
  4. Took RI's from both drivers
  5. Xfer to CU
  6. First year policyholder
  7. 30+ year policyholder
  8. Obtain clmnt info from PR
  9. Close a dup
  10. Schedule VIC
  11. Refer to SIU
  12. Theft claim
  13. Handle/file a DG
  14. Pothole
  15. Resolve CC99 on the call
  16. Resolve CC33
  17. PH calls to report an AF loss
  18. Open UPD
  19. Hit-and-run FNOL
  20. Customer says "they came out of no where"
  21. Assign subro
  22. Documented notes on the call
  23. File a claim with fatal CC's
  24. Submit a CPW
  25. Deny coverage
  26. MA loss
  27. Assign PIP
  28. Send demand to SRT
  29. Speak to a witness
  30. Returned mail
  31. Customer asks why they have to pay their deductible when they're not at fault
  32. Comp loss
  33. Filed RPO claim
  34. Issue a payment
  35. Issue a payment
  36. Xferred call to glass claims
  37. 4+ wps on one claim
  38. Resolve PSP
  39. Xferred claim to CDU