CollaborationFCRDTrustFCPRServiceExcellenceListeningOwnershipEmpathyExperienceCustomersPatienceCommitmentBreachFollow-upComplianceRelationshipPersonalizeFeedbackTATResolutionCBSLConsistencySatisfactionClarityGroomingComplaint DelightEmpathyHappyCollaborationFCRDTrustFCPRServiceExcellenceListeningOwnershipEmpathyExperienceCustomersPatienceCommitmentBreachFollow-upComplianceRelationshipPersonalizeFeedbackTATResolutionCBSLConsistencySatisfactionClarityGroomingComplaintDelightEmpathyHappy

CX Week - Mission Possible - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
  1. Collaboration
  2. FCRD
  3. Trust
  4. FCPR
  5. Service
  6. Excellence
  7. Listening
  8. Ownership
  9. Empathy
  10. Experience
  11. Customers
  12. Patience
  13. Commitment
  14. Breach
  15. Follow-up
  16. Compliance
  17. Relationship
  18. Personalize
  19. Feedback
  20. TAT
  21. Resolution
  22. CBSL
  23. Consistency
  24. Satisfaction
  25. Clarity
  26. Grooming
  27. Complaint
  28. Delight
  29. Empathy
  30. Happy