Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. "I tried to call and make an appointment..."
2. Wait is over 2 hours
3. Questions paperwork
4. Uses sign-in sheet incorrectly
5. Says the q, b, or s word
6. Types all allergies into 1 entry instead of individually on kiosk
7. Patient spells their name wrong on Waitwhile
8. Lexi is dying of a new disease
9. Manic Monday plays on a Monday
10. Answers "What is your DOB?" incorrectly
11. Shows up at wrong location
12. Heat of the Moment plays on a Tuesday
13. A wild weewoo appears
14. Patient walks in after 4 & needs an audio
15. "Are you here for the walk-in clinic?" "I'm here for (appt reason)."
16. Waits until they're in the room with the MA/provider to provide important symptom info
17. Patient waits until the 11th hour
18. A/R steals paper
19. Circles American for race
20. Wants to see an MD in the clinic
21. Asks if copay can be billed
22. "I thought you guys didn't make appointments?"
23. Makes comments about dogs in screensavers
24. Goes to Riley or Kelly instead of Kim
25. All the bathrooms are full
26. Patient doesn't want to wait in the waiting room/wants to wait outside
27. Run out of audio slots
28. MA calls patient by wrong name or mispronounces name
29. Thinks they're being called when they aren't
30. Comments on amount of people in the lobby
31. Hartman wants a follow up before he has availability
32. Patient says something wildly out of pocket that we haven't heard before
33. Patient inputs incorrect DOB on Waitwhile
34. Allergy shot patient forgets meds/EpiPen
35. Leaves after being checked in
36. Leaves front desk before we're done with them
37. Radio stops working
38. "Are you here for the walk-in clinic?" "No." "Do you have an appointment?" "No."
39. Doesn't fill out back-side of FA
40. Circles hearing loss when it doesn't apply
41. Walk-in patient has Essence HMO but doesn't have a referral
42. ModMed stops working
43. Declines or refuses audiogram
44. Talks on speakerphone in lobby
45. Hartman adds on an audio
46. When we tell a HA patient that they can either drop off or make an appt, but they claim when they called they were told they could walk in
47. Provider forgets audio for follow up
48. Plays video with volume in lobby
49. We run out of kiosks in the clinic
50. Tries to turn in kiosk before finishing
51. Comes in after 4:20 pm