(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Says the q, b, or s word
Asks if copay can be billed
Declines or refuses audiogram
Plays video with volume in lobby
Patient doesn't want to wait in the waiting room/wants to wait outside
Tries to turn in kiosk before finishing
Hartman wants a follow up before he has availability
Hartman adds on an audio
Wants to see an MD in the clinic
Goes to Riley or Kelly instead of Kim
Types all allergies into 1 entry instead of individually on kiosk
MA calls patient by wrong name or mispronounces name
Thinks they're being called when they aren't
When we tell a HA patient that they can either drop off or make an appt, but they claim when they called they were told they could walk in
"I tried to call and make an appointment..."
Makes comments about dogs in screensavers
Run out of audio slots
A/R steals paper
Answers "What is your DOB?" incorrectly
Patient waits until the 11th hour
Doesn't fill out back-side of FA
"I thought you guys didn't make appointments?"
Leaves front desk before we're done with them
Shows up at wrong location
Leaves after being checked in
Uses sign-in sheet incorrectly
Patient inputs incorrect DOB on Waitwhile
Walk-in patient has Essence HMO but doesn't have a referral
All the bathrooms are full
Radio stops working
Wait is over 2 hours
Allergy shot patient forgets meds/EpiPen
Patient walks in after 4 & needs an audio
A wild weewoo appears
Patient spells their name wrong on Waitwhile
Circles hearing loss when it doesn't apply
Heat of the Moment plays on a Tuesday
"Are you here for the walk-in clinic?" "I'm here for (appt reason)."
Comments on amount of people in the lobby
Talks on speakerphone in lobby
Provider forgets audio for follow up
Circles American for race
ModMed stops working
Questions paperwork
Manic Monday plays on a Monday
Lexi is dying of a new disease
"Are you here for the walk-in clinic?" "No." "Do you have an appointment?" "No."
Patient says something wildly out of pocket that we haven't heard before
Waits until they're in the room with the MA/provider to provide important symptom info