Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. "I tried to call and make an appointment..."
2. When we tell a HA patient that they can either drop off or make an appt, but they claim when they called they were told they could walk in
3. We run out of kiosks in the clinic
4. Says the q, b, or s word
5. Asks if copay can be billed
6. Tries to turn in kiosk before finishing
7. Uses sign-in sheet incorrectly
8. Makes comments about dogs in screensavers
9. Circles American for race
10. Provider forgets audio for follow up
11. A/R steals paper
12. ModMed stops working
13. Wait is over 2 hours
14. Talks on speakerphone in lobby
15. "Are you here for the walk-in clinic?" "No." "Do you have an appointment?" "No."
16. Wants to see an MD in the clinic
17. Thinks they're being called when they aren't
18. Manic Monday plays on a Monday
19. Patient doesn't want to wait in the waiting room/wants to wait outside
20. Patient walks in after 4 & needs an audio
21. MA calls patient by wrong name or mispronounces name
22. A wild weewoo appears
23. Patient waits until the 11th hour
24. Hartman adds on an audio
25. "I thought you guys didn't make appointments?"
26. Allergy shot patient forgets meds/EpiPen
27. Comes in after 4:20 pm
28. All the bathrooms are full
29. Patient inputs incorrect DOB on Waitwhile
30. Comments on amount of people in the lobby
31. Doesn't fill out back-side of FA
32. Shows up at wrong location
33. Types all allergies into 1 entry instead of individually on kiosk
34. Hartman wants a follow up before he has availability
35. Plays video with volume in lobby
36. Heat of the Moment plays on a Tuesday
37. Answers "What is your DOB?" incorrectly
38. Patient says something wildly out of pocket that we haven't heard before
39. Lexi is dying of a new disease
40. Run out of audio slots
41. Goes to Riley or Kelly instead of Kim
42. Waits until they're in the room with the MA/provider to provide important symptom info
43. Declines or refuses audiogram
44. Walk-in patient has Essence HMO but doesn't have a referral
45. Leaves front desk before we're done with them
46. "Are you here for the walk-in clinic?" "I'm here for (appt reason)."
47. Radio stops working
48. Patient spells their name wrong on Waitwhile
49. Questions paperwork
50. Leaves after being checked in
51. Circles hearing loss when it doesn't apply