ModMedstopsworkingWhen we tell a HApatient that they caneither drop off ormake an appt, butthey claim when theycalled they were toldthey could walk inHartmanadds onan audioWants tosee anMD in theclinic"Are you herefor the walk-inclinic?" "No.""Do you have anappointment?""No."CirclesAmericanfor race"I tried to calland make anappointment..."Shows upat wronglocationAsks ifcopay canbe billedAnswers"What isyour DOB?"incorrectlyTypes allallergies into 1entry insteadof individuallyon kioskLeaves frontdesk beforewe're donewith themCircleshearing losswhen itdoesn't applyWait isover 2hoursGoes toRiley or Kellyinstead ofKimProviderforgetsaudio forfollow upHeat of theMomentplays on aTuesdayTalks onspeakerphonein lobbyAllergy shotpatientforgetsmeds/EpiPenCommentson amountof people inthe lobbyWaits until they'rein the room withthe MA/providerto provideimportantsymptom infoLexi isdying of anewdiseaseAll thebathroomsare fullPatientspells theirname wrongon WaitwhileA wildweewooappearsDoesn't fillout back-side of FADeclinesor refusesaudiogramPatient doesn'twant to wait inthe waitingroom/wants towait outsideMA calls patientby wrong nameormispronouncesnameWe runout ofkiosks inthe clinicPatientinputsincorrectDOB onWaitwhileLeavesafter beingchecked inRun outof audioslotsWalk-in patienthas EssenceHMO butdoesn't have areferralRadiostopsworkingComesin after4:20 pmUsessign-insheetincorrectlyThinksthey're beingcalled whenthey aren'tPlaysvideo withvolume inlobbyPatientwaits untilthe 11thhour"Are you herefor the walk-in clinic?" "I'mhere for (apptreason)."Tries to turnin kioskbeforefinishingManicMondayplays on aMondayPatientwalks in after4 & needsan audioA/Rstealspaper"I thought youguys didn'tmakeappointments?"QuestionspaperworkMakescommentsabout dogs inscreensaversHartmanwants afollow upbefore he hasavailabilityPatient sayssomethingwildly out ofpocket that wehaven't heardbeforeSays theq, b, or swordModMedstopsworkingWhen we tell a HApatient that they caneither drop off ormake an appt, butthey claim when theycalled they were toldthey could walk inHartmanadds onan audioWants tosee anMD in theclinic"Are you herefor the walk-inclinic?" "No.""Do you have anappointment?""No."CirclesAmericanfor race"I tried to calland make anappointment..."Shows upat wronglocationAsks ifcopay canbe billedAnswers"What isyour DOB?"incorrectlyTypes allallergies into 1entry insteadof individuallyon kioskLeaves frontdesk beforewe're donewith themCircleshearing losswhen itdoesn't applyWait isover 2hoursGoes toRiley or Kellyinstead ofKimProviderforgetsaudio forfollow upHeat of theMomentplays on aTuesdayTalks onspeakerphonein lobbyAllergy shotpatientforgetsmeds/EpiPenCommentson amountof people inthe lobbyWaits until they'rein the room withthe MA/providerto provideimportantsymptom infoLexi isdying of anewdiseaseAll thebathroomsare fullPatientspells theirname wrongon WaitwhileA wildweewooappearsDoesn't fillout back-side of FADeclinesor refusesaudiogramPatient doesn'twant to wait inthe waitingroom/wants towait outsideMA calls patientby wrong nameormispronouncesnameWe runout ofkiosks inthe clinicPatientinputsincorrectDOB onWaitwhileLeavesafter beingchecked inRun outof audioslotsWalk-in patienthas EssenceHMO butdoesn't have areferralRadiostopsworkingComesin after4:20 pmUsessign-insheetincorrectlyThinksthey're beingcalled whenthey aren'tPlaysvideo withvolume inlobbyPatientwaits untilthe 11thhour"Are you herefor the walk-in clinic?" "I'mhere for (apptreason)."Tries to turnin kioskbeforefinishingManicMondayplays on aMondayPatientwalks in after4 & needsan audioA/Rstealspaper"I thought youguys didn'tmakeappointments?"QuestionspaperworkMakescommentsabout dogs inscreensaversHartmanwants afollow upbefore he hasavailabilityPatient sayssomethingwildly out ofpocket that wehaven't heardbeforeSays theq, b, or sword

Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ModMed stops working
  2. When we tell a HA patient that they can either drop off or make an appt, but they claim when they called they were told they could walk in
  3. Hartman adds on an audio
  4. Wants to see an MD in the clinic
  5. "Are you here for the walk-in clinic?" "No." "Do you have an appointment?" "No."
  6. Circles American for race
  7. "I tried to call and make an appointment..."
  8. Shows up at wrong location
  9. Asks if copay can be billed
  10. Answers "What is your DOB?" incorrectly
  11. Types all allergies into 1 entry instead of individually on kiosk
  12. Leaves front desk before we're done with them
  13. Circles hearing loss when it doesn't apply
  14. Wait is over 2 hours
  15. Goes to Riley or Kelly instead of Kim
  16. Provider forgets audio for follow up
  17. Heat of the Moment plays on a Tuesday
  18. Talks on speakerphone in lobby
  19. Allergy shot patient forgets meds/EpiPen
  20. Comments on amount of people in the lobby
  21. Waits until they're in the room with the MA/provider to provide important symptom info
  22. Lexi is dying of a new disease
  23. All the bathrooms are full
  24. Patient spells their name wrong on Waitwhile
  25. A wild weewoo appears
  26. Doesn't fill out back-side of FA
  27. Declines or refuses audiogram
  28. Patient doesn't want to wait in the waiting room/wants to wait outside
  29. MA calls patient by wrong name or mispronounces name
  30. We run out of kiosks in the clinic
  31. Patient inputs incorrect DOB on Waitwhile
  32. Leaves after being checked in
  33. Run out of audio slots
  34. Walk-in patient has Essence HMO but doesn't have a referral
  35. Radio stops working
  36. Comes in after 4:20 pm
  37. Uses sign-in sheet incorrectly
  38. Thinks they're being called when they aren't
  39. Plays video with volume in lobby
  40. Patient waits until the 11th hour
  41. "Are you here for the walk-in clinic?" "I'm here for (appt reason)."
  42. Tries to turn in kiosk before finishing
  43. Manic Monday plays on a Monday
  44. Patient walks in after 4 & needs an audio
  45. A/R steals paper
  46. "I thought you guys didn't make appointments?"
  47. Questions paperwork
  48. Makes comments about dogs in screensavers
  49. Hartman wants a follow up before he has availability
  50. Patient says something wildly out of pocket that we haven't heard before
  51. Says the q, b, or s word