Hartmanadds onan audioThinksthey're beingcalled whenthey aren'tProviderforgetsaudio forfollow upUsessign-insheetincorrectlyDoesn't fillout back-side of FALexi isdying of anewdiseaseMakescommentsabout dogs inscreensaversLeaves frontdesk beforewe're donewith themWe runout ofkiosks inthe clinicSays theq, b, or swordQuestionspaperworkAllergy shotpatientforgetsmeds/EpiPenWants tosee anMD in theclinicCircleshearing losswhen itdoesn't applyTalks onspeakerphonein lobbyPatient sayssomethingwildly out ofpocket that wehaven't heardbeforeWait isover 2hoursRadiostopsworking"I thought youguys didn'tmakeappointments?"Leavesafter beingchecked inWalk-in patienthas EssenceHMO butdoesn't have areferralPatientwaits untilthe 11thhourHartmanwants afollow upbefore he hasavailabilityCirclesAmericanfor raceA/RstealspaperGoes toRiley or Kellyinstead ofKimManicMondayplays on aMondayCommentson amountof people inthe lobbyTypes allallergies into 1entry insteadof individuallyon kioskModMedstopsworkingShows upat wronglocationPatientwalks in after4 & needsan audioDeclinesor refusesaudiogramRun outof audioslots"I tried to calland make anappointment..."A wildweewooappearsPatientspells theirname wrongon WaitwhilePlaysvideo withvolume inlobbyMA calls patientby wrong nameormispronouncesnamePatientinputsincorrectDOB onWaitwhileAsks ifcopay canbe billed"Are you herefor the walk-in clinic?" "I'mhere for (apptreason)."All thebathroomsare fullComesin after4:20 pmTries to turnin kioskbeforefinishingHeat of theMomentplays on aTuesday"Are you herefor the walk-inclinic?" "No.""Do you have anappointment?""No."When we tell a HApatient that they caneither drop off ormake an appt, butthey claim when theycalled they were toldthey could walk inAnswers"What isyour DOB?"incorrectlyWaits until they'rein the room withthe MA/providerto provideimportantsymptom infoPatient doesn'twant to wait inthe waitingroom/wants towait outsideHartmanadds onan audioThinksthey're beingcalled whenthey aren'tProviderforgetsaudio forfollow upUsessign-insheetincorrectlyDoesn't fillout back-side of FALexi isdying of anewdiseaseMakescommentsabout dogs inscreensaversLeaves frontdesk beforewe're donewith themWe runout ofkiosks inthe clinicSays theq, b, or swordQuestionspaperworkAllergy shotpatientforgetsmeds/EpiPenWants tosee anMD in theclinicCircleshearing losswhen itdoesn't applyTalks onspeakerphonein lobbyPatient sayssomethingwildly out ofpocket that wehaven't heardbeforeWait isover 2hoursRadiostopsworking"I thought youguys didn'tmakeappointments?"Leavesafter beingchecked inWalk-in patienthas EssenceHMO butdoesn't have areferralPatientwaits untilthe 11thhourHartmanwants afollow upbefore he hasavailabilityCirclesAmericanfor raceA/RstealspaperGoes toRiley or Kellyinstead ofKimManicMondayplays on aMondayCommentson amountof people inthe lobbyTypes allallergies into 1entry insteadof individuallyon kioskModMedstopsworkingShows upat wronglocationPatientwalks in after4 & needsan audioDeclinesor refusesaudiogramRun outof audioslots"I tried to calland make anappointment..."A wildweewooappearsPatientspells theirname wrongon WaitwhilePlaysvideo withvolume inlobbyMA calls patientby wrong nameormispronouncesnamePatientinputsincorrectDOB onWaitwhileAsks ifcopay canbe billed"Are you herefor the walk-in clinic?" "I'mhere for (apptreason)."All thebathroomsare fullComesin after4:20 pmTries to turnin kioskbeforefinishingHeat of theMomentplays on aTuesday"Are you herefor the walk-inclinic?" "No.""Do you have anappointment?""No."When we tell a HApatient that they caneither drop off ormake an appt, butthey claim when theycalled they were toldthey could walk inAnswers"What isyour DOB?"incorrectlyWaits until they'rein the room withthe MA/providerto provideimportantsymptom infoPatient doesn'twant to wait inthe waitingroom/wants towait outside

Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hartman adds on an audio
  2. Thinks they're being called when they aren't
  3. Provider forgets audio for follow up
  4. Uses sign-in sheet incorrectly
  5. Doesn't fill out back-side of FA
  6. Lexi is dying of a new disease
  7. Makes comments about dogs in screensavers
  8. Leaves front desk before we're done with them
  9. We run out of kiosks in the clinic
  10. Says the q, b, or s word
  11. Questions paperwork
  12. Allergy shot patient forgets meds/EpiPen
  13. Wants to see an MD in the clinic
  14. Circles hearing loss when it doesn't apply
  15. Talks on speakerphone in lobby
  16. Patient says something wildly out of pocket that we haven't heard before
  17. Wait is over 2 hours
  18. Radio stops working
  19. "I thought you guys didn't make appointments?"
  20. Leaves after being checked in
  21. Walk-in patient has Essence HMO but doesn't have a referral
  22. Patient waits until the 11th hour
  23. Hartman wants a follow up before he has availability
  24. Circles American for race
  25. A/R steals paper
  26. Goes to Riley or Kelly instead of Kim
  27. Manic Monday plays on a Monday
  28. Comments on amount of people in the lobby
  29. Types all allergies into 1 entry instead of individually on kiosk
  30. ModMed stops working
  31. Shows up at wrong location
  32. Patient walks in after 4 & needs an audio
  33. Declines or refuses audiogram
  34. Run out of audio slots
  35. "I tried to call and make an appointment..."
  36. A wild weewoo appears
  37. Patient spells their name wrong on Waitwhile
  38. Plays video with volume in lobby
  39. MA calls patient by wrong name or mispronounces name
  40. Patient inputs incorrect DOB on Waitwhile
  41. Asks if copay can be billed
  42. "Are you here for the walk-in clinic?" "I'm here for (appt reason)."
  43. All the bathrooms are full
  44. Comes in after 4:20 pm
  45. Tries to turn in kiosk before finishing
  46. Heat of the Moment plays on a Tuesday
  47. "Are you here for the walk-in clinic?" "No." "Do you have an appointment?" "No."
  48. When we tell a HA patient that they can either drop off or make an appt, but they claim when they called they were told they could walk in
  49. Answers "What is your DOB?" incorrectly
  50. Waits until they're in the room with the MA/provider to provide important symptom info
  51. Patient doesn't want to wait in the waiting room/wants to wait outside