Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Questions paperwork
2. Lexi is dying of a new disease
3. Provider forgets audio for follow up
4. "I thought you guys didn't make appointments?"
5. Tries to turn in kiosk before finishing
6. We run out of kiosks in the clinic
7. When we tell a HA patient that they can either drop off or make an appt, but they claim when they called they were told they could walk in
8. Plays video with volume in lobby
9. "Are you here for the walk-in clinic?" "No." "Do you have an appointment?" "No."
10. Comes in after 4:20 pm
11. Uses sign-in sheet incorrectly
12. Patient says something wildly out of pocket that we haven't heard before
13. All the bathrooms are full
14. A wild weewoo appears
15. Thinks they're being called when they aren't
16. Wants to see an MD in the clinic
17. Goes to Riley or Kelly instead of Kim
18. Declines or refuses audiogram
19. Hartman adds on an audio
20. Waits until they're in the room with the MA/provider to provide important symptom info
21. Radio stops working
22. Comments on amount of people in the lobby
23. Asks if copay can be billed
24. MA calls patient by wrong name or mispronounces name
25. Run out of audio slots
26. Types all allergies into 1 entry instead of individually on kiosk
27. Hartman wants a follow up before he has availability
28. Circles hearing loss when it doesn't apply
29. Patient spells their name wrong on Waitwhile
30. "I tried to call and make an appointment..."
31. Makes comments about dogs in screensavers
32. Wait is over 2 hours
33. Walk-in patient has Essence HMO but doesn't have a referral
34. Patient inputs incorrect DOB on Waitwhile
35. Manic Monday plays on a Monday
36. Leaves front desk before we're done with them
37. A/R steals paper
38. "Are you here for the walk-in clinic?" "I'm here for (appt reason)."
39. Shows up at wrong location
40. ModMed stops working
41. Says the q, b, or s word
42. Allergy shot patient forgets meds/EpiPen
43. Patient doesn't want to wait in the waiting room/wants to wait outside
44. Heat of the Moment plays on a Tuesday
45. Answers "What is your DOB?" incorrectly
46. Circles American for race
47. Patient waits until the 11th hour
48. Talks on speakerphone in lobby
49. Leaves after being checked in
50. Doesn't fill out back-side of FA
51. Patient walks in after 4 & needs an audio