We runout ofkiosks inthe clinicAnswers"What isyour DOB?"incorrectlyUsessign-insheetincorrectlyLeaves frontdesk beforewe're donewith themTries to turnin kioskbeforefinishingProviderforgetsaudio forfollow upPatientwaits untilthe 11thhourMakescommentsabout dogs inscreensaversHartmanadds onan audioWhen we tell a HApatient that they caneither drop off ormake an appt, butthey claim when theycalled they were toldthey could walk inA wildweewooappearsManicMondayplays on aMondayHartmanwants afollow upbefore he hasavailabilityPatientwalks in after4 & needsan audioTalks onspeakerphonein lobbyWants tosee anMD in theclinicCommentson amountof people inthe lobby"I tried to calland make anappointment..."Comesin after4:20 pmPatientinputsincorrectDOB onWaitwhile"Are you herefor the walk-inclinic?" "No.""Do you have anappointment?""No."Run outof audioslotsShows upat wronglocationAll thebathroomsare fullLexi isdying of anewdiseaseAllergy shotpatientforgetsmeds/EpiPenModMedstopsworkingPatient sayssomethingwildly out ofpocket that wehaven't heardbeforeA/RstealspaperPatientspells theirname wrongon WaitwhileAsks ifcopay canbe billedMA calls patientby wrong nameormispronouncesnameGoes toRiley or Kellyinstead ofKim"I thought youguys didn'tmakeappointments?"Patient doesn'twant to wait inthe waitingroom/wants towait outsideQuestionspaperworkWait isover 2hoursHeat of theMomentplays on aTuesdayCirclesAmericanfor racePlaysvideo withvolume inlobbyThinksthey're beingcalled whenthey aren'tWalk-in patienthas EssenceHMO butdoesn't have areferralDoesn't fillout back-side of FASays theq, b, or swordLeavesafter beingchecked inDeclinesor refusesaudiogramWaits until they'rein the room withthe MA/providerto provideimportantsymptom infoCircleshearing losswhen itdoesn't applyTypes allallergies into 1entry insteadof individuallyon kiosk"Are you herefor the walk-in clinic?" "I'mhere for (apptreason)."RadiostopsworkingWe runout ofkiosks inthe clinicAnswers"What isyour DOB?"incorrectlyUsessign-insheetincorrectlyLeaves frontdesk beforewe're donewith themTries to turnin kioskbeforefinishingProviderforgetsaudio forfollow upPatientwaits untilthe 11thhourMakescommentsabout dogs inscreensaversHartmanadds onan audioWhen we tell a HApatient that they caneither drop off ormake an appt, butthey claim when theycalled they were toldthey could walk inA wildweewooappearsManicMondayplays on aMondayHartmanwants afollow upbefore he hasavailabilityPatientwalks in after4 & needsan audioTalks onspeakerphonein lobbyWants tosee anMD in theclinicCommentson amountof people inthe lobby"I tried to calland make anappointment..."Comesin after4:20 pmPatientinputsincorrectDOB onWaitwhile"Are you herefor the walk-inclinic?" "No.""Do you have anappointment?""No."Run outof audioslotsShows upat wronglocationAll thebathroomsare fullLexi isdying of anewdiseaseAllergy shotpatientforgetsmeds/EpiPenModMedstopsworkingPatient sayssomethingwildly out ofpocket that wehaven't heardbeforeA/RstealspaperPatientspells theirname wrongon WaitwhileAsks ifcopay canbe billedMA calls patientby wrong nameormispronouncesnameGoes toRiley or Kellyinstead ofKim"I thought youguys didn'tmakeappointments?"Patient doesn'twant to wait inthe waitingroom/wants towait outsideQuestionspaperworkWait isover 2hoursHeat of theMomentplays on aTuesdayCirclesAmericanfor racePlaysvideo withvolume inlobbyThinksthey're beingcalled whenthey aren'tWalk-in patienthas EssenceHMO butdoesn't have areferralDoesn't fillout back-side of FASays theq, b, or swordLeavesafter beingchecked inDeclinesor refusesaudiogramWaits until they'rein the room withthe MA/providerto provideimportantsymptom infoCircleshearing losswhen itdoesn't applyTypes allallergies into 1entry insteadof individuallyon kiosk"Are you herefor the walk-in clinic?" "I'mhere for (apptreason)."Radiostopsworking

Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. We run out of kiosks in the clinic
  2. Answers "What is your DOB?" incorrectly
  3. Uses sign-in sheet incorrectly
  4. Leaves front desk before we're done with them
  5. Tries to turn in kiosk before finishing
  6. Provider forgets audio for follow up
  7. Patient waits until the 11th hour
  8. Makes comments about dogs in screensavers
  9. Hartman adds on an audio
  10. When we tell a HA patient that they can either drop off or make an appt, but they claim when they called they were told they could walk in
  11. A wild weewoo appears
  12. Manic Monday plays on a Monday
  13. Hartman wants a follow up before he has availability
  14. Patient walks in after 4 & needs an audio
  15. Talks on speakerphone in lobby
  16. Wants to see an MD in the clinic
  17. Comments on amount of people in the lobby
  18. "I tried to call and make an appointment..."
  19. Comes in after 4:20 pm
  20. Patient inputs incorrect DOB on Waitwhile
  21. "Are you here for the walk-in clinic?" "No." "Do you have an appointment?" "No."
  22. Run out of audio slots
  23. Shows up at wrong location
  24. All the bathrooms are full
  25. Lexi is dying of a new disease
  26. Allergy shot patient forgets meds/EpiPen
  27. ModMed stops working
  28. Patient says something wildly out of pocket that we haven't heard before
  29. A/R steals paper
  30. Patient spells their name wrong on Waitwhile
  31. Asks if copay can be billed
  32. MA calls patient by wrong name or mispronounces name
  33. Goes to Riley or Kelly instead of Kim
  34. "I thought you guys didn't make appointments?"
  35. Patient doesn't want to wait in the waiting room/wants to wait outside
  36. Questions paperwork
  37. Wait is over 2 hours
  38. Heat of the Moment plays on a Tuesday
  39. Circles American for race
  40. Plays video with volume in lobby
  41. Thinks they're being called when they aren't
  42. Walk-in patient has Essence HMO but doesn't have a referral
  43. Doesn't fill out back-side of FA
  44. Says the q, b, or s word
  45. Leaves after being checked in
  46. Declines or refuses audiogram
  47. Waits until they're in the room with the MA/provider to provide important symptom info
  48. Circles hearing loss when it doesn't apply
  49. Types all allergies into 1 entry instead of individually on kiosk
  50. "Are you here for the walk-in clinic?" "I'm here for (appt reason)."
  51. Radio stops working