Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Patient walks in after 4 & needs an audio
2. Manic Monday plays on a Monday
3. Shows up at wrong location
4. Patient inputs incorrect DOB on Waitwhile
5. We run out of kiosks in the clinic
6. A wild weewoo appears
7. Heat of the Moment plays on a Tuesday
8. Plays video with volume in lobby
9. When we tell a HA patient that they can either drop off or make an appt, but they claim when they called they were told they could walk in
10. Wants to see an MD in the clinic
11. Lexi is dying of a new disease
12. Talks on speakerphone in lobby
13. Provider forgets audio for follow up
14. Thinks they're being called when they aren't
15. Patient waits until the 11th hour
16. Tries to turn in kiosk before finishing
17. Declines or refuses audiogram
18. Uses sign-in sheet incorrectly
19. Patient says something wildly out of pocket that we haven't heard before
20. "Are you here for the walk-in clinic?" "I'm here for (appt reason)."
21. Wait is over 2 hours
22. Says the q, b, or s word
23. Radio stops working
24. Comments on amount of people in the lobby
25. Asks if copay can be billed
26. Comes in after 4:20 pm
27. Allergy shot patient forgets meds/EpiPen
28. Hartman adds on an audio
29. Types all allergies into 1 entry instead of individually on kiosk
30. "Are you here for the walk-in clinic?" "No." "Do you have an appointment?" "No."
31. A/R steals paper
32. Leaves after being checked in
33. Walk-in patient has Essence HMO but doesn't have a referral
34. Hartman wants a follow up before he has availability
35. All the bathrooms are full
36. Waits until they're in the room with the MA/provider to provide important symptom info
37. Doesn't fill out back-side of FA
38. Questions paperwork
39. Circles American for race
40. Patient doesn't want to wait in the waiting room/wants to wait outside
41. MA calls patient by wrong name or mispronounces name
42. Patient spells their name wrong on Waitwhile
43. Goes to Riley or Kelly instead of Kim
44. "I tried to call and make an appointment..."
45. Run out of audio slots
46. Makes comments about dogs in screensavers
47. ModMed stops working
48. Answers "What is your DOB?" incorrectly
49. Leaves front desk before we're done with them
50. Circles hearing loss when it doesn't apply
51. "I thought you guys didn't make appointments?"