Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Answers "What is your DOB?" incorrectly
2. Circles American for race
3. Goes to Riley or Kelly instead of Kim
4. Allergy shot patient forgets meds/EpiPen
5. ModMed stops working
6. Walk-in patient has Essence HMO but doesn't have a referral
7. Thinks they're being called when they aren't
8. Makes comments about dogs in screensavers
9. Leaves front desk before we're done with them
10. MA calls patient by wrong name or mispronounces name
11. Asks if copay can be billed
12. Patient inputs incorrect DOB on Waitwhile
13. Comes in after 4:20 pm
14. "Are you here for the walk-in clinic?" "No." "Do you have an appointment?" "No."
15. Wait is over 2 hours
16. Circles hearing loss when it doesn't apply
17. Waits until they're in the room with the MA/provider to provide important symptom info
18. Types all allergies into 1 entry instead of individually on kiosk
19. All the bathrooms are full
20. Patient doesn't want to wait in the waiting room/wants to wait outside
21. Comments on amount of people in the lobby
22. Radio stops working
23. Uses sign-in sheet incorrectly
24. Patient spells their name wrong on Waitwhile
25. "Are you here for the walk-in clinic?" "I'm here for (appt reason)."
26. Talks on speakerphone in lobby
27. Patient waits until the 11th hour
28. Run out of audio slots
29. Hartman wants a follow up before he has availability
30. Shows up at wrong location
31. Patient walks in after 4 & needs an audio
32. Patient says something wildly out of pocket that we haven't heard before
33. Leaves after being checked in
34. Wants to see an MD in the clinic
35. We run out of kiosks in the clinic
36. "I tried to call and make an appointment..."
37. Questions paperwork
38. Heat of the Moment plays on a Tuesday
39. Tries to turn in kiosk before finishing
40. When we tell a HA patient that they can either drop off or make an appt, but they claim when they called they were told they could walk in
41. A wild weewoo appears
42. Lexi is dying of a new disease
43. Says the q, b, or s word
44. "I thought you guys didn't make appointments?"
45. A/R steals paper
46. Manic Monday plays on a Monday
47. Declines or refuses audiogram
48. Doesn't fill out back-side of FA
49. Provider forgets audio for follow up
50. Hartman adds on an audio
51. Plays video with volume in lobby