Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. A/R steals paper
2. Wants to see an MD in the clinic
3. Declines or refuses audiogram
4. Run out of audio slots
5. We run out of kiosks in the clinic
6. Patient doesn't want to wait in the waiting room/wants to wait outside
7. Leaves front desk before we're done with them
8. MA calls patient by wrong name or mispronounces name
9. Thinks they're being called when they aren't
10. Plays video with volume in lobby
11. Heat of the Moment plays on a Tuesday
12. Manic Monday plays on a Monday
13. Asks if copay can be billed
14. Patient spells their name wrong on Waitwhile
15. Wait is over 2 hours
16. Questions paperwork
17. Comments on amount of people in the lobby
18. Hartman wants a follow up before he has availability
19. Answers "What is your DOB?" incorrectly
20. Radio stops working
21. Patient walks in after 4 & needs an audio
22. Patient says something wildly out of pocket that we haven't heard before
23. Patient inputs incorrect DOB on Waitwhile
24. Leaves after being checked in
25. When we tell a HA patient that they can either drop off or make an appt, but they claim when they called they were told they could walk in
26. Circles hearing loss when it doesn't apply
27. Uses sign-in sheet incorrectly
28. Allergy shot patient forgets meds/EpiPen
29. Circles American for race
30. "Are you here for the walk-in clinic?" "No." "Do you have an appointment?" "No."
31. "I tried to call and make an appointment..."
32. A wild weewoo appears
33. Hartman adds on an audio
34. Tries to turn in kiosk before finishing
35. ModMed stops working
36. Comes in after 4:20 pm
37. Talks on speakerphone in lobby
38. Provider forgets audio for follow up
39. Lexi is dying of a new disease
40. Shows up at wrong location
41. Says the q, b, or s word
42. Waits until they're in the room with the MA/provider to provide important symptom info
43. "I thought you guys didn't make appointments?"
44. All the bathrooms are full
45. Makes comments about dogs in screensavers
46. Goes to Riley or Kelly instead of Kim
47. Doesn't fill out back-side of FA
48. Types all allergies into 1 entry instead of individually on kiosk
49. "Are you here for the walk-in clinic?" "I'm here for (appt reason)."
50. Patient waits until the 11th hour
51. Walk-in patient has Essence HMO but doesn't have a referral