MA calls patientby wrong nameormispronouncesnameA wildweewooappears"I thought youguys didn'tmakeappointments?"Lexi isdying of anewdiseaseAsks ifcopay canbe billedDoesn't fillout back-side of FAA/RstealspaperCircleshearing losswhen itdoesn't apply"I tried to calland make anappointment..."Patient sayssomethingwildly out ofpocket that wehaven't heardbeforeWhen we tell a HApatient that they caneither drop off ormake an appt, butthey claim when theycalled they were toldthey could walk inAll thebathroomsare fullLeavesafter beingchecked inQuestionspaperworkRun outof audioslotsTries to turnin kioskbeforefinishingShows upat wronglocationPatientspells theirname wrongon WaitwhileHartmanwants afollow upbefore he hasavailabilityWaits until they'rein the room withthe MA/providerto provideimportantsymptom infoPatientinputsincorrectDOB onWaitwhileWalk-in patienthas EssenceHMO butdoesn't have areferralModMedstopsworkingWants tosee anMD in theclinicComesin after4:20 pmLeaves frontdesk beforewe're donewith themPatientwaits untilthe 11thhourProviderforgetsaudio forfollow upRadiostopsworkingHeat of theMomentplays on aTuesdayCommentson amountof people inthe lobbyThinksthey're beingcalled whenthey aren'tGoes toRiley or Kellyinstead ofKimSays theq, b, or swordTalks onspeakerphonein lobbyWait isover 2hours"Are you herefor the walk-inclinic?" "No.""Do you have anappointment?""No.""Are you herefor the walk-in clinic?" "I'mhere for (apptreason)."Patientwalks in after4 & needsan audioUsessign-insheetincorrectlyAnswers"What isyour DOB?"incorrectlyHartmanadds onan audioTypes allallergies into 1entry insteadof individuallyon kioskAllergy shotpatientforgetsmeds/EpiPenMakescommentsabout dogs inscreensaversManicMondayplays on aMondayWe runout ofkiosks inthe clinicPatient doesn'twant to wait inthe waitingroom/wants towait outsideCirclesAmericanfor racePlaysvideo withvolume inlobbyDeclinesor refusesaudiogramMA calls patientby wrong nameormispronouncesnameA wildweewooappears"I thought youguys didn'tmakeappointments?"Lexi isdying of anewdiseaseAsks ifcopay canbe billedDoesn't fillout back-side of FAA/RstealspaperCircleshearing losswhen itdoesn't apply"I tried to calland make anappointment..."Patient sayssomethingwildly out ofpocket that wehaven't heardbeforeWhen we tell a HApatient that they caneither drop off ormake an appt, butthey claim when theycalled they were toldthey could walk inAll thebathroomsare fullLeavesafter beingchecked inQuestionspaperworkRun outof audioslotsTries to turnin kioskbeforefinishingShows upat wronglocationPatientspells theirname wrongon WaitwhileHartmanwants afollow upbefore he hasavailabilityWaits until they'rein the room withthe MA/providerto provideimportantsymptom infoPatientinputsincorrectDOB onWaitwhileWalk-in patienthas EssenceHMO butdoesn't have areferralModMedstopsworkingWants tosee anMD in theclinicComesin after4:20 pmLeaves frontdesk beforewe're donewith themPatientwaits untilthe 11thhourProviderforgetsaudio forfollow upRadiostopsworkingHeat of theMomentplays on aTuesdayCommentson amountof people inthe lobbyThinksthey're beingcalled whenthey aren'tGoes toRiley or Kellyinstead ofKimSays theq, b, or swordTalks onspeakerphonein lobbyWait isover 2hours"Are you herefor the walk-inclinic?" "No.""Do you have anappointment?""No.""Are you herefor the walk-in clinic?" "I'mhere for (apptreason)."Patientwalks in after4 & needsan audioUsessign-insheetincorrectlyAnswers"What isyour DOB?"incorrectlyHartmanadds onan audioTypes allallergies into 1entry insteadof individuallyon kioskAllergy shotpatientforgetsmeds/EpiPenMakescommentsabout dogs inscreensaversManicMondayplays on aMondayWe runout ofkiosks inthe clinicPatient doesn'twant to wait inthe waitingroom/wants towait outsideCirclesAmericanfor racePlaysvideo withvolume inlobbyDeclinesor refusesaudiogram

Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
  1. MA calls patient by wrong name or mispronounces name
  2. A wild weewoo appears
  3. "I thought you guys didn't make appointments?"
  4. Lexi is dying of a new disease
  5. Asks if copay can be billed
  6. Doesn't fill out back-side of FA
  7. A/R steals paper
  8. Circles hearing loss when it doesn't apply
  9. "I tried to call and make an appointment..."
  10. Patient says something wildly out of pocket that we haven't heard before
  11. When we tell a HA patient that they can either drop off or make an appt, but they claim when they called they were told they could walk in
  12. All the bathrooms are full
  13. Leaves after being checked in
  14. Questions paperwork
  15. Run out of audio slots
  16. Tries to turn in kiosk before finishing
  17. Shows up at wrong location
  18. Patient spells their name wrong on Waitwhile
  19. Hartman wants a follow up before he has availability
  20. Waits until they're in the room with the MA/provider to provide important symptom info
  21. Patient inputs incorrect DOB on Waitwhile
  22. Walk-in patient has Essence HMO but doesn't have a referral
  23. ModMed stops working
  24. Wants to see an MD in the clinic
  25. Comes in after 4:20 pm
  26. Leaves front desk before we're done with them
  27. Patient waits until the 11th hour
  28. Provider forgets audio for follow up
  29. Radio stops working
  30. Heat of the Moment plays on a Tuesday
  31. Comments on amount of people in the lobby
  32. Thinks they're being called when they aren't
  33. Goes to Riley or Kelly instead of Kim
  34. Says the q, b, or s word
  35. Talks on speakerphone in lobby
  36. Wait is over 2 hours
  37. "Are you here for the walk-in clinic?" "No." "Do you have an appointment?" "No."
  38. "Are you here for the walk-in clinic?" "I'm here for (appt reason)."
  39. Patient walks in after 4 & needs an audio
  40. Uses sign-in sheet incorrectly
  41. Answers "What is your DOB?" incorrectly
  42. Hartman adds on an audio
  43. Types all allergies into 1 entry instead of individually on kiosk
  44. Allergy shot patient forgets meds/EpiPen
  45. Makes comments about dogs in screensavers
  46. Manic Monday plays on a Monday
  47. We run out of kiosks in the clinic
  48. Patient doesn't want to wait in the waiting room/wants to wait outside
  49. Circles American for race
  50. Plays video with volume in lobby
  51. Declines or refuses audiogram