Medical Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Pt asks to check their schedule
2. Pt on their phone while checking in.
3. Pt tries to steal a pen.
4. Pt asks if there is a bathroom
5. Pt talks about the weather
6. Patient asks to reschedule all appointments
7. Pt arrives for unscheduled appointment
8. Gave patient evaluation forms
9. Asks for only one therapist
10. Asks for directions to office
11. Pt walks to the back without checking in
12. Physical therapist loses chart
13. Pt or caregiver falls asleep in the lobby
14. Pt says they checked in but didn't
15. Pt answers to the wrong name
16. Pt confuses staff for PT
17. Pt with a copay says that they don't ever pay
18. Pt calls to cancel after appt start time
19. Patient doesn't bring in referral
20. Transportation not on time
21. Patient arrives 20 minutes late
22. Pt asks for first appointment of the day
23. Pt doesn't respond to their name when called
24. Assisted Patient At Door