Medical Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Pt on their phone while checking in.
2. Pt arrives for unscheduled appointment
3. Pt asks if there is a bathroom
4. Pt asks for first appointment of the day
5. Pt tries to steal a pen.
6. Pt asks to check their schedule
7. Pt answers to the wrong name
8. Pt doesn't respond to their name when called
9. Asks for directions to office
10. Pt with a copay says that they don't ever pay
11. Patient asks to reschedule all appointments
12. Pt says they checked in but didn't
13. Pt or caregiver falls asleep in the lobby
14. Assisted Patient At Door
15. Patient arrives 20 minutes late
16. Asks for only one therapist
17. Gave patient evaluation forms
18. Patient doesn't bring in referral
19. Pt walks to the back without checking in
20. Pt talks about the weather
21. Physical therapist loses chart
22. Transportation not on time
23. Pt calls to cancel after appt start time
24. Pt confuses staff for PT