Pt orcaregiverfalls asleepin the lobbyPt asks forfirstappointmentof the dayAsks fordirectionsto officePt talksabout theweatherPt asks tochecktheirschedulePt saystheychecked inbut didn'tPhysicaltherapistloseschartAssistedPatientAt DoorPatientarrives 20minuteslatePatientdoesn'tbring inreferralPt calls tocancelafter apptstart timePt walks tothe backwithoutchecking inPt with acopay saysthat theydon't everpayTransportationnot on timePt triesto steala pen.Pt doesn'trespond totheir namewhen calledPatient asksto rescheduleallappointmentsPt answersto thewrongnamePt asks ifthere is abathroomGavepatientevaluationformsPtconfusesstaff forPTPt on theirphone whilechecking in.Pt arrives forunscheduledappointmentAsks foronly onetherapistPt orcaregiverfalls asleepin the lobbyPt asks forfirstappointmentof the dayAsks fordirectionsto officePt talksabout theweatherPt asks tochecktheirschedulePt saystheychecked inbut didn'tPhysicaltherapistloseschartAssistedPatientAt DoorPatientarrives 20minuteslatePatientdoesn'tbring inreferralPt calls tocancelafter apptstart timePt walks tothe backwithoutchecking inPt with acopay saysthat theydon't everpayTransportationnot on timePt triesto steala pen.Pt doesn'trespond totheir namewhen calledPatient asksto rescheduleallappointmentsPt answersto thewrongnamePt asks ifthere is abathroomGavepatientevaluationformsPtconfusesstaff forPTPt on theirphone whilechecking in.Pt arrives forunscheduledappointmentAsks foronly onetherapist

Medical Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Pt or caregiver falls asleep in the lobby
  2. Pt asks for first appointment of the day
  3. Asks for directions to office
  4. Pt talks about the weather
  5. Pt asks to check their schedule
  6. Pt says they checked in but didn't
  7. Physical therapist loses chart
  8. Assisted Patient At Door
  9. Patient arrives 20 minutes late
  10. Patient doesn't bring in referral
  11. Pt calls to cancel after appt start time
  12. Pt walks to the back without checking in
  13. Pt with a copay says that they don't ever pay
  14. Transportation not on time
  15. Pt tries to steal a pen.
  16. Pt doesn't respond to their name when called
  17. Patient asks to reschedule all appointments
  18. Pt answers to the wrong name
  19. Pt asks if there is a bathroom
  20. Gave patient evaluation forms
  21. Pt confuses staff for PT
  22. Pt on their phone while checking in.
  23. Pt arrives for unscheduled appointment
  24. Asks for only one therapist