Pt orcaregiverfalls asleepin the lobbyPt doesn'trespond totheir namewhen calledPt asks ifthere is abathroomPt asks tochecktheirschedulePt calls tocancelafter apptstart timePt arrives forunscheduledappointmentPatient asksto rescheduleallappointmentsPt walks tothe backwithoutchecking inPhysicaltherapistloseschartPt on theirphone whilechecking in.Pt answersto thewrongnameAsks foronly onetherapistPt triesto steala pen.Patientdoesn'tbring inreferralPt asks forfirstappointmentof the dayAssistedPatientAt DoorPt talksabout theweatherPt with acopay saysthat theydon't everpayPatientarrives 20minuteslateTransportationnot on timeAsks fordirectionsto officePtconfusesstaff forPTGavepatientevaluationformsPt saystheychecked inbut didn'tPt orcaregiverfalls asleepin the lobbyPt doesn'trespond totheir namewhen calledPt asks ifthere is abathroomPt asks tochecktheirschedulePt calls tocancelafter apptstart timePt arrives forunscheduledappointmentPatient asksto rescheduleallappointmentsPt walks tothe backwithoutchecking inPhysicaltherapistloseschartPt on theirphone whilechecking in.Pt answersto thewrongnameAsks foronly onetherapistPt triesto steala pen.Patientdoesn'tbring inreferralPt asks forfirstappointmentof the dayAssistedPatientAt DoorPt talksabout theweatherPt with acopay saysthat theydon't everpayPatientarrives 20minuteslateTransportationnot on timeAsks fordirectionsto officePtconfusesstaff forPTGavepatientevaluationformsPt saystheychecked inbut didn't

Medical Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt or caregiver falls asleep in the lobby
  2. Pt doesn't respond to their name when called
  3. Pt asks if there is a bathroom
  4. Pt asks to check their schedule
  5. Pt calls to cancel after appt start time
  6. Pt arrives for unscheduled appointment
  7. Patient asks to reschedule all appointments
  8. Pt walks to the back without checking in
  9. Physical therapist loses chart
  10. Pt on their phone while checking in.
  11. Pt answers to the wrong name
  12. Asks for only one therapist
  13. Pt tries to steal a pen.
  14. Patient doesn't bring in referral
  15. Pt asks for first appointment of the day
  16. Assisted Patient At Door
  17. Pt talks about the weather
  18. Pt with a copay says that they don't ever pay
  19. Patient arrives 20 minutes late
  20. Transportation not on time
  21. Asks for directions to office
  22. Pt confuses staff for PT
  23. Gave patient evaluation forms
  24. Pt says they checked in but didn't