Medical Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Pt tries to steal a pen.
2. Pt with a copay says that they don't ever pay
3. Asks for only one therapist
4. Pt walks to the back without checking in
5. Pt or caregiver falls asleep in the lobby
6. Transportation not on time
7. Pt answers to the wrong name
8. Physical therapist loses chart
9. Pt asks if there is a bathroom
10. Pt arrives for unscheduled appointment
11. Pt doesn't respond to their name when called
12. Pt confuses staff for PT
13. Pt calls to cancel after appt start time
14. Patient arrives 20 minutes late
15. Patient doesn't bring in referral
16. Gave patient evaluation forms
17. Assisted Patient At Door
18. Pt asks for first appointment of the day
19. Patient asks to reschedule all appointments
20. Pt says they checked in but didn't
21. Pt asks to check their schedule
22. Asks for directions to office
23. Pt on their phone while checking in.
24. Pt talks about the weather