Ptconfusesstaff forPTPt orcaregiverfalls asleepin the lobbyGavepatientevaluationformsPatient asksto rescheduleallappointmentsPatientarrives 20minuteslatePt saystheychecked inbut didn'tPt asks ifthere is abathroomPt walks tothe backwithoutchecking inPatientdoesn'tbring inreferralPt asks forfirstappointmentof the dayAssistedPatientAt DoorPt asks tochecktheirschedulePhysicaltherapistloseschartPt doesn'trespond totheir namewhen calledTransportationnot on timePt talksabout theweatherAsks foronly onetherapistPt arrives forunscheduledappointmentPt with acopay saysthat theydon't everpayPt answersto thewrongnameAsks fordirectionsto officePt triesto steala pen.Pt calls tocancelafter apptstart timePt on theirphone whilechecking in.Ptconfusesstaff forPTPt orcaregiverfalls asleepin the lobbyGavepatientevaluationformsPatient asksto rescheduleallappointmentsPatientarrives 20minuteslatePt saystheychecked inbut didn'tPt asks ifthere is abathroomPt walks tothe backwithoutchecking inPatientdoesn'tbring inreferralPt asks forfirstappointmentof the dayAssistedPatientAt DoorPt asks tochecktheirschedulePhysicaltherapistloseschartPt doesn'trespond totheir namewhen calledTransportationnot on timePt talksabout theweatherAsks foronly onetherapistPt arrives forunscheduledappointmentPt with acopay saysthat theydon't everpayPt answersto thewrongnameAsks fordirectionsto officePt triesto steala pen.Pt calls tocancelafter apptstart timePt on theirphone whilechecking in.

Medical Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt confuses staff for PT
  2. Pt or caregiver falls asleep in the lobby
  3. Gave patient evaluation forms
  4. Patient asks to reschedule all appointments
  5. Patient arrives 20 minutes late
  6. Pt says they checked in but didn't
  7. Pt asks if there is a bathroom
  8. Pt walks to the back without checking in
  9. Patient doesn't bring in referral
  10. Pt asks for first appointment of the day
  11. Assisted Patient At Door
  12. Pt asks to check their schedule
  13. Physical therapist loses chart
  14. Pt doesn't respond to their name when called
  15. Transportation not on time
  16. Pt talks about the weather
  17. Asks for only one therapist
  18. Pt arrives for unscheduled appointment
  19. Pt with a copay says that they don't ever pay
  20. Pt answers to the wrong name
  21. Asks for directions to office
  22. Pt tries to steal a pen.
  23. Pt calls to cancel after appt start time
  24. Pt on their phone while checking in.