Pt saystheychecked inbut didn'tPatientdoesn'tbring inreferralPatient asksto rescheduleallappointmentsPt asks ifthere is abathroomPt answersto thewrongnamePt with acopay saysthat theydon't everpayAsks foronly onetherapistPatientarrives 20minuteslateTransportationnot on timeGavepatientevaluationformsPt walks tothe backwithoutchecking inAssistedPatientAt DoorPhysicaltherapistloseschartPt arrives forunscheduledappointmentPt on theirphone whilechecking in.Pt triesto steala pen.Pt asks forfirstappointmentof the dayAsks fordirectionsto officePt calls tocancelafter apptstart timePtconfusesstaff forPTPt doesn'trespond totheir namewhen calledPt talksabout theweatherPt asks tochecktheirschedulePt orcaregiverfalls asleepin the lobbyPt saystheychecked inbut didn'tPatientdoesn'tbring inreferralPatient asksto rescheduleallappointmentsPt asks ifthere is abathroomPt answersto thewrongnamePt with acopay saysthat theydon't everpayAsks foronly onetherapistPatientarrives 20minuteslateTransportationnot on timeGavepatientevaluationformsPt walks tothe backwithoutchecking inAssistedPatientAt DoorPhysicaltherapistloseschartPt arrives forunscheduledappointmentPt on theirphone whilechecking in.Pt triesto steala pen.Pt asks forfirstappointmentof the dayAsks fordirectionsto officePt calls tocancelafter apptstart timePtconfusesstaff forPTPt doesn'trespond totheir namewhen calledPt talksabout theweatherPt asks tochecktheirschedulePt orcaregiverfalls asleepin the lobby

Medical Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Pt says they checked in but didn't
  2. Patient doesn't bring in referral
  3. Patient asks to reschedule all appointments
  4. Pt asks if there is a bathroom
  5. Pt answers to the wrong name
  6. Pt with a copay says that they don't ever pay
  7. Asks for only one therapist
  8. Patient arrives 20 minutes late
  9. Transportation not on time
  10. Gave patient evaluation forms
  11. Pt walks to the back without checking in
  12. Assisted Patient At Door
  13. Physical therapist loses chart
  14. Pt arrives for unscheduled appointment
  15. Pt on their phone while checking in.
  16. Pt tries to steal a pen.
  17. Pt asks for first appointment of the day
  18. Asks for directions to office
  19. Pt calls to cancel after appt start time
  20. Pt confuses staff for PT
  21. Pt doesn't respond to their name when called
  22. Pt talks about the weather
  23. Pt asks to check their schedule
  24. Pt or caregiver falls asleep in the lobby