Transportationnot on timePhysicaltherapistloseschartPt walks tothe backwithoutchecking inAssistedPatientAt DoorPtconfusesstaff forPTPt triesto steala pen.Patientdoesn'tbring inreferralAsks foronly onetherapistPt doesn'trespond totheir namewhen calledPt orcaregiverfalls asleepin the lobbyPt calls tocancelafter apptstart timePatient asksto rescheduleallappointmentsPt asks ifthere is abathroomPt answersto thewrongnamePt arrives forunscheduledappointmentAsks fordirectionsto officePatientarrives 20minuteslatePt talksabout theweatherPt asks forfirstappointmentof the dayPt asks tochecktheirschedulePt on theirphone whilechecking in.Pt with acopay saysthat theydon't everpayGavepatientevaluationformsPt saystheychecked inbut didn'tTransportationnot on timePhysicaltherapistloseschartPt walks tothe backwithoutchecking inAssistedPatientAt DoorPtconfusesstaff forPTPt triesto steala pen.Patientdoesn'tbring inreferralAsks foronly onetherapistPt doesn'trespond totheir namewhen calledPt orcaregiverfalls asleepin the lobbyPt calls tocancelafter apptstart timePatient asksto rescheduleallappointmentsPt asks ifthere is abathroomPt answersto thewrongnamePt arrives forunscheduledappointmentAsks fordirectionsto officePatientarrives 20minuteslatePt talksabout theweatherPt asks forfirstappointmentof the dayPt asks tochecktheirschedulePt on theirphone whilechecking in.Pt with acopay saysthat theydon't everpayGavepatientevaluationformsPt saystheychecked inbut didn't

Medical Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transportation not on time
  2. Physical therapist loses chart
  3. Pt walks to the back without checking in
  4. Assisted Patient At Door
  5. Pt confuses staff for PT
  6. Pt tries to steal a pen.
  7. Patient doesn't bring in referral
  8. Asks for only one therapist
  9. Pt doesn't respond to their name when called
  10. Pt or caregiver falls asleep in the lobby
  11. Pt calls to cancel after appt start time
  12. Patient asks to reschedule all appointments
  13. Pt asks if there is a bathroom
  14. Pt answers to the wrong name
  15. Pt arrives for unscheduled appointment
  16. Asks for directions to office
  17. Patient arrives 20 minutes late
  18. Pt talks about the weather
  19. Pt asks for first appointment of the day
  20. Pt asks to check their schedule
  21. Pt on their phone while checking in.
  22. Pt with a copay says that they don't ever pay
  23. Gave patient evaluation forms
  24. Pt says they checked in but didn't