Pt orcaregiverfalls asleepin the lobbyPt on theirphone whilechecking in.Patient asksto rescheduleallappointmentsPt with acopay saysthat theydon't everpayAssistedPatientAt DoorPatientdoesn'tbring inreferralPt asks ifthere is abathroomAsks fordirectionsto officePt calls tocancelafter apptstart timePt triesto steala pen.Asks foronly onetherapistPt talksabout theweatherTransportationnot on timePt asks forfirstappointmentof the dayPtconfusesstaff forPTPatientarrives 20minuteslatePhysicaltherapistloseschartPt doesn'trespond totheir namewhen calledGavepatientevaluationformsPt saystheychecked inbut didn'tPt walks tothe backwithoutchecking inPt answersto thewrongnamePt arrives forunscheduledappointmentPt asks tochecktheirschedulePt orcaregiverfalls asleepin the lobbyPt on theirphone whilechecking in.Patient asksto rescheduleallappointmentsPt with acopay saysthat theydon't everpayAssistedPatientAt DoorPatientdoesn'tbring inreferralPt asks ifthere is abathroomAsks fordirectionsto officePt calls tocancelafter apptstart timePt triesto steala pen.Asks foronly onetherapistPt talksabout theweatherTransportationnot on timePt asks forfirstappointmentof the dayPtconfusesstaff forPTPatientarrives 20minuteslatePhysicaltherapistloseschartPt doesn'trespond totheir namewhen calledGavepatientevaluationformsPt saystheychecked inbut didn'tPt walks tothe backwithoutchecking inPt answersto thewrongnamePt arrives forunscheduledappointmentPt asks tochecktheirschedule

Medical Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt or caregiver falls asleep in the lobby
  2. Pt on their phone while checking in.
  3. Patient asks to reschedule all appointments
  4. Pt with a copay says that they don't ever pay
  5. Assisted Patient At Door
  6. Patient doesn't bring in referral
  7. Pt asks if there is a bathroom
  8. Asks for directions to office
  9. Pt calls to cancel after appt start time
  10. Pt tries to steal a pen.
  11. Asks for only one therapist
  12. Pt talks about the weather
  13. Transportation not on time
  14. Pt asks for first appointment of the day
  15. Pt confuses staff for PT
  16. Patient arrives 20 minutes late
  17. Physical therapist loses chart
  18. Pt doesn't respond to their name when called
  19. Gave patient evaluation forms
  20. Pt says they checked in but didn't
  21. Pt walks to the back without checking in
  22. Pt answers to the wrong name
  23. Pt arrives for unscheduled appointment
  24. Pt asks to check their schedule