Medical Front Desk - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Pt arrives for unscheduled appointment
2. Asks for directions to office
3. Asks for only one therapist
4. Patient doesn't bring in referral
5. Pt answers to the wrong name
6. Gave patient evaluation forms
7. Pt confuses staff for PT
8. Pt says they checked in but didn't
9. Pt talks about the weather
10. Pt calls to cancel after appt start time
11. Physical therapist loses chart
12. Pt asks for first appointment of the day
13. Pt with a copay says that they don't ever pay
14. Assisted Patient At Door
15. Transportation not on time
16. Pt asks to check their schedule
17. Patient asks to reschedule all appointments
18. Pt asks if there is a bathroom
19. Pt tries to steal a pen.
20. Pt doesn't respond to their name when called
21. Pt or caregiver falls asleep in the lobby
22. Pt on their phone while checking in.
23. Pt walks to the back without checking in
24. Patient arrives 20 minutes late