I need to let youknow that this callmay be monitoredor recorded fortraining & qualityassurancepurposes.Whatprogram areyou lookinginto?Are youconfident inyour nextsteps?How mayI helpyou?Tell me aboutyour previouseducation. Arethere any otherschools you’veattended?I will contact youweekly until you’re inclass, even if I don’thave an update. Iwork _______, tellme what works bestwith you.Is there anysupport you hador wished youhad at any otherschools you’veattended?This is: AC’s first and lastname in(Undergraduate/Graduate)Admissions.What doesyour weeklyschedulelook like?Do you havea laptop orcomputerother than aChromebook?Thankyou forholding,Are youthinkinghalf orfull-time?Thank you forcallingSouthern NewHampshireUniversity.Thank you foryour time today,it was apleasuregetting to knowyou.Have youdone on-line classesbefore?Tell me a little bitabout yourselfand what hasyou thinkingabout coming toschool?Congratulations,you’ve justapplied toSouthern NewHampshireUniversity.How do youplan onfunding youreducation?Now we have to talkabout your next steps.I’m sending you anemail with all of this init, but let’s go over ithere. These are thedocuments that youwill need to complete:Tell me a little bitabout yourselfand what hasyou thinkingabout coming toschool?When areyou thinkingabout gettingstarted?Do youhave anyquestionsfor me?This is AC’s first and lastname in (Undergraduate/ Graduate)Admissions is thisProspective student’sname?(Or who do I have thepleasure of speakingwith?)It’s nice tomeet you,how areyou today?I need to let youknow that this callmay be monitoredor recorded fortraining & qualityassurancepurposes.Whatprogram areyou lookinginto?Are youconfident inyour nextsteps?How mayI helpyou?Tell me aboutyour previouseducation. Arethere any otherschools you’veattended?I will contact youweekly until you’re inclass, even if I don’thave an update. Iwork _______, tellme what works bestwith you.Is there anysupport you hador wished youhad at any otherschools you’veattended?This is: AC’s first and lastname in(Undergraduate/Graduate)Admissions.What doesyour weeklyschedulelook like?Do you havea laptop orcomputerother than aChromebook?Thankyou forholding,Are youthinkinghalf orfull-time?Thank you forcallingSouthern NewHampshireUniversity.Thank you foryour time today,it was apleasuregetting to knowyou.Have youdone on-line classesbefore?Tell me a little bitabout yourselfand what hasyou thinkingabout coming toschool?Congratulations,you’ve justapplied toSouthern NewHampshireUniversity.How do youplan onfunding youreducation?Now we have to talkabout your next steps.I’m sending you anemail with all of this init, but let’s go over ithere. These are thedocuments that youwill need to complete:Tell me a little bitabout yourselfand what hasyou thinkingabout coming toschool?When areyou thinkingabout gettingstarted?Do youhave anyquestionsfor me?This is AC’s first and lastname in (Undergraduate/ Graduate)Admissions is thisProspective student’sname?(Or who do I have thepleasure of speakingwith?)It’s nice tomeet you,how areyou today?

Discovery Call Quality Standard BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I need to let you know that this call may be monitored or recorded for training & quality assurance purposes.
  2. What program are you looking into?
  3. Are you confident in your next steps?
  4. How may I help you?
  5. Tell me about your previous education. Are there any other schools you’ve attended?
  6. I will contact you weekly until you’re in class, even if I don’t have an update. I work _______, tell me what works best with you.
  7. Is there any support you had or wished you had at any other schools you’ve attended?
  8. This is: AC’s first and last name in (Undergraduate/Graduate) Admissions.
  9. What does your weekly schedule look like?
  10. Do you have a laptop or computer other than a Chromebook?
  11. Thank you for holding,
  12. Are you thinking half or full-time?
  13. Thank you for calling Southern New Hampshire University.
  14. Thank you for your time today, it was a pleasure getting to know you.
  15. Have you done on-line classes before?
  16. Tell me a little bit about yourself and what has you thinking about coming to school?
  17. Congratulations, you’ve just applied to Southern New Hampshire University.
  18. How do you plan on funding your education?
  19. Now we have to talk about your next steps. I’m sending you an email with all of this in it, but let’s go over it here. These are the documents that you will need to complete:
  20. Tell me a little bit about yourself and what has you thinking about coming to school?
  21. When are you thinking about getting started?
  22. Do you have any questions for me?
  23. This is AC’s first and last name in (Undergraduate / Graduate) Admissions is this Prospective student’s name? (Or who do I have the pleasure of speaking with?)
  24. It’s nice to meet you, how are you today?