I need to let youknow that this callmay be monitoredor recorded fortraining & qualityassurancepurposes.Tell me a little bitabout yourselfand what hasyou thinkingabout coming toschool?This is AC’s first and lastname in (Undergraduate/ Graduate)Admissions is thisProspective student’sname?(Or who do I have thepleasure of speakingwith?)What doesyour weeklyschedulelook like?Do youhave anyquestionsfor me?I will contact youweekly until you’re inclass, even if I don’thave an update. Iwork _______, tellme what works bestwith you.Whatprogram areyou lookinginto?How do youplan onfunding youreducation?Thank you forcallingSouthern NewHampshireUniversity.Now we have to talkabout your next steps.I’m sending you anemail with all of this init, but let’s go over ithere. These are thedocuments that youwill need to complete:When areyou thinkingabout gettingstarted?How mayI helpyou?Thank you foryour time today,it was apleasuregetting to knowyou.It’s nice tomeet you,how areyou today?This is: AC’s first and lastname in(Undergraduate/Graduate)Admissions.Tell me a little bitabout yourselfand what hasyou thinkingabout coming toschool?Are youthinkinghalf orfull-time?Are youconfident inyour nextsteps?Do you havea laptop orcomputerother than aChromebook?Tell me aboutyour previouseducation. Arethere any otherschools you’veattended?Is there anysupport you hador wished youhad at any otherschools you’veattended?Congratulations,you’ve justapplied toSouthern NewHampshireUniversity.Thankyou forholding,Have youdone on-line classesbefore?I need to let youknow that this callmay be monitoredor recorded fortraining & qualityassurancepurposes.Tell me a little bitabout yourselfand what hasyou thinkingabout coming toschool?This is AC’s first and lastname in (Undergraduate/ Graduate)Admissions is thisProspective student’sname?(Or who do I have thepleasure of speakingwith?)What doesyour weeklyschedulelook like?Do youhave anyquestionsfor me?I will contact youweekly until you’re inclass, even if I don’thave an update. Iwork _______, tellme what works bestwith you.Whatprogram areyou lookinginto?How do youplan onfunding youreducation?Thank you forcallingSouthern NewHampshireUniversity.Now we have to talkabout your next steps.I’m sending you anemail with all of this init, but let’s go over ithere. These are thedocuments that youwill need to complete:When areyou thinkingabout gettingstarted?How mayI helpyou?Thank you foryour time today,it was apleasuregetting to knowyou.It’s nice tomeet you,how areyou today?This is: AC’s first and lastname in(Undergraduate/Graduate)Admissions.Tell me a little bitabout yourselfand what hasyou thinkingabout coming toschool?Are youthinkinghalf orfull-time?Are youconfident inyour nextsteps?Do you havea laptop orcomputerother than aChromebook?Tell me aboutyour previouseducation. Arethere any otherschools you’veattended?Is there anysupport you hador wished youhad at any otherschools you’veattended?Congratulations,you’ve justapplied toSouthern NewHampshireUniversity.Thankyou forholding,Have youdone on-line classesbefore?

Discovery Call Quality Standard BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I need to let you know that this call may be monitored or recorded for training & quality assurance purposes.
  2. Tell me a little bit about yourself and what has you thinking about coming to school?
  3. This is AC’s first and last name in (Undergraduate / Graduate) Admissions is this Prospective student’s name? (Or who do I have the pleasure of speaking with?)
  4. What does your weekly schedule look like?
  5. Do you have any questions for me?
  6. I will contact you weekly until you’re in class, even if I don’t have an update. I work _______, tell me what works best with you.
  7. What program are you looking into?
  8. How do you plan on funding your education?
  9. Thank you for calling Southern New Hampshire University.
  10. Now we have to talk about your next steps. I’m sending you an email with all of this in it, but let’s go over it here. These are the documents that you will need to complete:
  11. When are you thinking about getting started?
  12. How may I help you?
  13. Thank you for your time today, it was a pleasure getting to know you.
  14. It’s nice to meet you, how are you today?
  15. This is: AC’s first and last name in (Undergraduate/Graduate) Admissions.
  16. Tell me a little bit about yourself and what has you thinking about coming to school?
  17. Are you thinking half or full-time?
  18. Are you confident in your next steps?
  19. Do you have a laptop or computer other than a Chromebook?
  20. Tell me about your previous education. Are there any other schools you’ve attended?
  21. Is there any support you had or wished you had at any other schools you’ve attended?
  22. Congratulations, you’ve just applied to Southern New Hampshire University.
  23. Thank you for holding,
  24. Have you done on-line classes before?