This is AC’s first and lastname in (Undergraduate/ Graduate)Admissions is thisProspective student’sname?(Or who do I have thepleasure of speakingwith?)It’s nice tomeet you,how areyou today?Thank you forcallingSouthern NewHampshireUniversity.Is there anysupport you hador wished youhad at any otherschools you’veattended?Are youconfident inyour nextsteps?Have youdone on-line classesbefore?Congratulations,you’ve justapplied toSouthern NewHampshireUniversity.Tell me aboutyour previouseducation. Arethere any otherschools you’veattended?Tell me a little bitabout yourselfand what hasyou thinkingabout coming toschool?This is: AC’s first and lastname in(Undergraduate/Graduate)Admissions.Thankyou forholding,I will contact youweekly until you’re inclass, even if I don’thave an update. Iwork _______, tellme what works bestwith you.Now we have to talkabout your next steps.I’m sending you anemail with all of this init, but let’s go over ithere. These are thedocuments that youwill need to complete:Whatprogram areyou lookinginto?How do youplan onfunding youreducation?How mayI helpyou?What doesyour weeklyschedulelook like?Do you havea laptop orcomputerother than aChromebook?Do youhave anyquestionsfor me?Are youthinkinghalf orfull-time?Tell me a little bitabout yourselfand what hasyou thinkingabout coming toschool?When areyou thinkingabout gettingstarted?I need to let youknow that this callmay be monitoredor recorded fortraining & qualityassurancepurposes.Thank you foryour time today,it was apleasuregetting to knowyou.This is AC’s first and lastname in (Undergraduate/ Graduate)Admissions is thisProspective student’sname?(Or who do I have thepleasure of speakingwith?)It’s nice tomeet you,how areyou today?Thank you forcallingSouthern NewHampshireUniversity.Is there anysupport you hador wished youhad at any otherschools you’veattended?Are youconfident inyour nextsteps?Have youdone on-line classesbefore?Congratulations,you’ve justapplied toSouthern NewHampshireUniversity.Tell me aboutyour previouseducation. Arethere any otherschools you’veattended?Tell me a little bitabout yourselfand what hasyou thinkingabout coming toschool?This is: AC’s first and lastname in(Undergraduate/Graduate)Admissions.Thankyou forholding,I will contact youweekly until you’re inclass, even if I don’thave an update. Iwork _______, tellme what works bestwith you.Now we have to talkabout your next steps.I’m sending you anemail with all of this init, but let’s go over ithere. These are thedocuments that youwill need to complete:Whatprogram areyou lookinginto?How do youplan onfunding youreducation?How mayI helpyou?What doesyour weeklyschedulelook like?Do you havea laptop orcomputerother than aChromebook?Do youhave anyquestionsfor me?Are youthinkinghalf orfull-time?Tell me a little bitabout yourselfand what hasyou thinkingabout coming toschool?When areyou thinkingabout gettingstarted?I need to let youknow that this callmay be monitoredor recorded fortraining & qualityassurancepurposes.Thank you foryour time today,it was apleasuregetting to knowyou.

Discovery Call Quality Standard BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. This is AC’s first and last name in (Undergraduate / Graduate) Admissions is this Prospective student’s name? (Or who do I have the pleasure of speaking with?)
  2. It’s nice to meet you, how are you today?
  3. Thank you for calling Southern New Hampshire University.
  4. Is there any support you had or wished you had at any other schools you’ve attended?
  5. Are you confident in your next steps?
  6. Have you done on-line classes before?
  7. Congratulations, you’ve just applied to Southern New Hampshire University.
  8. Tell me about your previous education. Are there any other schools you’ve attended?
  9. Tell me a little bit about yourself and what has you thinking about coming to school?
  10. This is: AC’s first and last name in (Undergraduate/Graduate) Admissions.
  11. Thank you for holding,
  12. I will contact you weekly until you’re in class, even if I don’t have an update. I work _______, tell me what works best with you.
  13. Now we have to talk about your next steps. I’m sending you an email with all of this in it, but let’s go over it here. These are the documents that you will need to complete:
  14. What program are you looking into?
  15. How do you plan on funding your education?
  16. How may I help you?
  17. What does your weekly schedule look like?
  18. Do you have a laptop or computer other than a Chromebook?
  19. Do you have any questions for me?
  20. Are you thinking half or full-time?
  21. Tell me a little bit about yourself and what has you thinking about coming to school?
  22. When are you thinking about getting started?
  23. I need to let you know that this call may be monitored or recorded for training & quality assurance purposes.
  24. Thank you for your time today, it was a pleasure getting to know you.