(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
N-I know when to connect to the VPN in the mornings
G-I know the number for SPOC
I-I know the attendance line number
O-I know the max time to be "silent" on a call
B-I know Ashley's number
I-I know how to add to Ashley's "to-do" list
I-I know when to use AUX
N-I know how often to submit to the huddle board
O-I know how to create a folder in Outlook
B-I know the number to HR
O-I know where to find the attendance policy
N-I know the max time for Hold Time
G-I know how to search in the chat
G-I know how to send a call back to quality
N-Free!
N-I know how to find my metrics that are updated 2x a month
O-I know the max time for ACW
I-I know how often to resolve call trackings
B-I know when to warm transfer
O-I know when to use the SUV issue tracker
I-I know how often to check my emails
G-I know how long I have to send quality calls back