(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient doesn’t know the DOB for who they are picking up for
Patient “lost” medication
Patient is mad because we have to call dr to clarify an Rx
“It’s in the fridge”
Patient wants us to call the insurance
“Just fill everything that can be filled”
Customer hands you a non-pharmacy insurance card
“My doctor said they sent it over”
Patient tries to fill a expired Rx
“It didn’t cost this much last time”
“I guess I’ll just die”
“I always have an issue/problem when I come here”
Customer is on phone the whole time they are at being waited on
“Why do you need my ID”
Patients the prescription a “subscription”
“I need my ____ color/shape pill”
“It was supposed to be done yesterday”
Same patient calls back to back
Wants a control filled early
“You guys called me about something (they have no clue what it was about)”
Doctor sends over incorrect amount/day supply of medication
Customer wants to know if we have a C2 in stock without having a script with us
Patient wants to pay cash for a control
“Does Goodrx have a better price”
“Can you give me some to hold me over”
“Well how long is that going to take”
Tells us they want a 90d supply when 30d is the only thing covered by insurance
Patients control medication is out of stock
“It’s just a bottle/pack. How hard is it to put a label on it”
Patient wants us to call for an override on their medication
“You didn’t ask for my ID last time”
“I get stuff here all of the time”
Patient wants us to call the doctor
“I only paid $____ amount last time”
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
“Do I have to wait in line again”
Patient only wants a specific brand of drug
Patient says something about there being no line
“Why doesn’t my insurance cover it”
Customer wants to transfer a C2
Patient doesn’t know what the medication is/what’s it’s used for
Patient comes to pick up an Rx that’s not filled right before we close
Customer hands you insurance after you check them out
“This happens every month”
“I didn’t know you guys closed at ___”
“I have a coupon”
Customer here to pick up Rx but it was RTS
“I got a message/call saying it was ready!”
Too soon to refill a medication but the patient is “out of meds “
Patient pronounces a medication completely wrong
“I’m completely out (with no refills left)”
Patient wants to talk to the pharmacist
Patient wants to transfer (in or out)
“You guys are busy today aren’t you”
Patient gives you a coupon after you check them out
“What is/why do I need a PA”
“I’m calling to see if my Rx is ready”
“They said they did the PA already”
Patient doesn’t know who/where their doctor is
Patient walks up to pickup window that nobody is at
“I just took my last one”
“What time do you guys close for lunch/the day”
Patient doesn’t have insurance card on them but claims they have insurance
“My insurance hasn’t changed”
“What do you mean there’s no refills”
Patient shows up after we are closed and asks if they can still get their medication
Patient stands in line just to ask where something is in store
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
