(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer hands you insurance after you check them out
Tells us they want a 90d supply when 30d is the only thing covered by insurance
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
Customer is on phone the whole time they are at being waited on
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
Patient doesn’t know the DOB for who they are picking up for
Same patient calls back to back
Patient wants us to call for an override on their medication
“My doctor said they sent it over”
Too soon to refill a medication but the patient is “out of meds “
“Why doesn’t my insurance cover it”
“I just took my last one”
Customer hands you a non-pharmacy insurance card
Customer wants to know if we have a C2 in stock without having a script with us
Patient is mad because we have to call dr to clarify an Rx
Patient says something about there being no line
“It’s in the fridge”
“I always have an issue/problem when I come here”
Patient wants to transfer (in or out)
“What is/why do I need a PA”
“I have a coupon”
Patient tries to fill a expired Rx
Patient doesn’t know what the medication is/what’s it’s used for
Patient doesn’t have insurance card on them but claims they have insurance
“This happens every month”
“I guess I’ll just die”
Wants a control filled early
Patients the prescription a “subscription”
Patient gives you a coupon after you check them out
Doctor sends over incorrect amount/day supply of medication
“You didn’t ask for my ID last time”
Patient comes to pick up an Rx that’s not filled right before we close
“It was supposed to be done yesterday”
“I’m calling to see if my Rx is ready”
Patient doesn’t have a ID for a control substance
“My insurance hasn’t changed”
Patient “lost” medication
“Can you ring these couple items up for me”
Patients control medication is out of stock
“You guys called me about something (they have no clue what it was about)”
“Why do you need my ID”
Customer wants to transfer a C2
Patient doesn’t know who/where their doctor is
“Does Goodrx have a better price”
“Just fill everything that can be filled”
Patient shows up after we are closed and asks if they can still get their medication
Patient wants us to call the doctor
“I’m completely out (with no refills left)”
“They told me that it would be in today”
“What time do you guys close for lunch/the day”
“Well how long is that going to take”
“I get stuff here all of the time”
“It’s just a bottle/pack. How hard is it to put a label on it”
Patient wants us to call the insurance
“I need my ____ color/shape pill”
Patient stands in line just to ask where something is in store
“You guys are busy today aren’t you”
Patient pronounces a medication completely wrong
Customer here to pick up Rx but it was RTS
“They said they did the PA already”
Patient only wants a specific brand of drug
Patient wants to pay cash for a control
“Can you give me some to hold me over”
“I’m going out of town/on vacation”
“I got a message/call saying it was ready!”
“Do I have to wait in line again”
“I only paid $____ amount last time”
“I didn’t know you guys closed at ___”
“It didn’t cost this much last time”
Patient wants to talk to the pharmacist
Patient walks up to pickup window that nobody is at
