(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient wants us to call the insurance
Patient doesn’t have a ID for a control substance
“Does Goodrx have a better price”
Patient tries to fill a expired Rx
“I’m calling to see if my Rx is ready”
“I always have an issue/problem when I come here”
“I got a message/call saying it was ready!”
Patient pronounces a medication completely wrong
Customer wants to know if we have a C2 in stock without having a script with us
“This happens every month”
“You guys called me about something (they have no clue what it was about)”
Patient says something about there being no line
“I guess I’ll just die”
Patient doesn’t have insurance card on them but claims they have insurance
Customer is on phone the whole time they are at being waited on
Customer hands you insurance after you check them out
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
Customer here to pick up Rx but it was RTS
“You didn’t ask for my ID last time”
“It didn’t cost this much last time”
“They told me that it would be in today”
“Can you give me some to hold me over”
Doctor sends over incorrect amount/day supply of medication
“What do you mean there’s no refills”
Patient wants to transfer (in or out)
“I’m going out of town/on vacation”
“I didn’t know you guys closed at ___”
Patient wants to talk to the pharmacist
Patient shows up after we are closed and asks if they can still get their medication
“Why doesn’t my insurance cover it”
“It’s in the fridge”
“I only paid $____ amount last time”
“It was supposed to be done yesterday”
Patient stands in line just to ask where something is in store
Too soon to refill a medication but the patient is “out of meds “
Same patient calls back to back
“Do I have to wait in line again”
“Can you ring these couple items up for me”
Wants a control filled early
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
Patient gives you a coupon after you check them out
Patients control medication is out of stock
Patient doesn’t know the DOB for who they are picking up for
Patient walks up to pickup window that nobody is at
“What is/why do I need a PA”
“I get stuff here all of the time”
“I have a coupon”
“Well how long is that going to take”
“I just took my last one”
“Why do you need my ID”
Patient comes to pick up an Rx that’s not filled right before we close
Patient “lost” medication
Tells us they want a 90d supply when 30d is the only thing covered by insurance
Patient doesn’t know who/where their doctor is
“I need my ____ color/shape pill”
Customer wants to return a medication
“My doctor said they sent it over”
“It’s just a bottle/pack. How hard is it to put a label on it”
Customer hands you a non-pharmacy insurance card
Patient wants us to call the doctor
Patient only wants a specific brand of drug
“What time do you guys close for lunch/the day”
“You guys are busy today aren’t you”
Patient is mad because we have to call dr to clarify an Rx
“I’m completely out (with no refills left)”
Patients the prescription a “subscription”
Patient wants us to call for an override on their medication
Customer wants to transfer a C2
Patient doesn’t know what the medication is/what’s it’s used for
