(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient stands in line just to ask where something is in store
“I didn’t know you guys closed at ___”
“Just fill everything that can be filled”
Patient wants us to call for an override on their medication
“What is/why do I need a PA”
Patient wants to transfer (in or out)
“I always have an issue/problem when I come here”
“You guys are busy today aren’t you”
Wants a control filled early
“I’m completely out (with no refills left)”
“It’s in the fridge”
Customer hands you a non-pharmacy insurance card
“I got a message/call saying it was ready!”
“Why doesn’t my insurance cover it”
Customer here to pick up Rx but it was RTS
Customer wants to transfer a C2
Patient is mad because we have to call dr to clarify an Rx
Customer hands you insurance after you check them out
Patient “lost” medication
Patient wants us to call the insurance
Patient gives you a coupon after you check them out
“Can you ring these couple items up for me”
“It’s just a bottle/pack. How hard is it to put a label on it”
“I guess I’ll just die”
Patient doesn’t know the DOB for who they are picking up for
Patient comes to pick up an Rx that’s not filled right before we close
Patient shows up after we are closed and asks if they can still get their medication
Patients the prescription a “subscription”
“Does Goodrx have a better price”
Patient doesn’t know what the medication is/what’s it’s used for
“I just took my last one”
“You guys called me about something (they have no clue what it was about)”
“I’m going out of town/on vacation”
“Can you give me some to hold me over”
“They told me that it would be in today”
Patient doesn’t know who/where their doctor is
“I need my ____ color/shape pill”
Too soon to refill a medication but the patient is “out of meds “
“My doctor said they sent it over”
Patient wants us to call the doctor
Patient says something about there being no line
“What time do you guys close for lunch/the day”
Patient pronounces a medication completely wrong
Customer wants to return a medication
Customer is on phone the whole time they are at being waited on
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
“Why do you need my ID”
Patient only wants a specific brand of drug
“I only paid $____ amount last time”
“Well how long is that going to take”
Doctor sends over incorrect amount/day supply of medication
Patient doesn’t have insurance card on them but claims they have insurance
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
“They said they did the PA already”
Tells us they want a 90d supply when 30d is the only thing covered by insurance
“It was supposed to be done yesterday”
“It didn’t cost this much last time”
Customer wants to know if we have a C2 in stock without having a script with us
Patient doesn’t have a ID for a control substance
Patient wants to pay cash for a control
Patient tries to fill a expired Rx
“This happens every month”
“What do you mean there’s no refills”
“You didn’t ask for my ID last time”
“I get stuff here all of the time”
Same patient calls back to back
“My insurance hasn’t changed”
“Do I have to wait in line again”
Patient walks up to pickup window that nobody is at
