(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer hands you insurance after you check them out
Patient says something about there being no line
Customer hands you a non-pharmacy insurance card
“My insurance hasn’t changed”
Patient walks up to pickup window that nobody is at
Patient wants to pay cash for a control
Patient wants us to call the doctor
“This happens every month”
“Do I have to wait in line again”
“I’m going out of town/on vacation”
“You guys called me about something (they have no clue what it was about)”
Patient doesn’t know what the medication is/what’s it’s used for
Customer wants to return a medication
Patient comes to pick up an Rx that’s not filled right before we close
Patient is mad because we have to call dr to clarify an Rx
Doctor sends over incorrect amount/day supply of medication
Patient wants us to call the insurance
“It’s just a bottle/pack. How hard is it to put a label on it”
Patient shows up after we are closed and asks if they can still get their medication
Customer here to pick up Rx but it was RTS
“You didn’t ask for my ID last time”
“Does Goodrx have a better price”
Patient wants us to call for an override on their medication
Patient only wants a specific brand of drug
“I only paid $____ amount last time”
Patient doesn’t know who/where their doctor is
Too soon to refill a medication but the patient is “out of meds “
“What do you mean there’s no refills”
“I need my ____ color/shape pill”
“What time do you guys close for lunch/the day”
Same patient calls back to back
“I got a message/call saying it was ready!”
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
Wants a control filled early
“Can you give me some to hold me over”
Patient wants to talk to the pharmacist
Patient pronounces a medication completely wrong
“It didn’t cost this much last time”
“Why doesn’t my insurance cover it”
Customer wants to transfer a C2
“It’s in the fridge”
Patient stands in line just to ask where something is in store
“They said they did the PA already”
Tells us they want a 90d supply when 30d is the only thing covered by insurance
Patient doesn’t have a ID for a control substance
Patient doesn’t have insurance card on them but claims they have insurance
Patient wants to transfer (in or out)
Patient tries to fill a expired Rx
Patients control medication is out of stock
“It was supposed to be done yesterday”
“Can you ring these couple items up for me”
“I didn’t know you guys closed at ___”
“My doctor said they sent it over”
“I have a coupon”
Patient gives you a coupon after you check them out
“I guess I’ll just die”
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
“I’m completely out (with no refills left)”
“I’m calling to see if my Rx is ready”
“I get stuff here all of the time”
“I just took my last one”
“What is/why do I need a PA”
Patient “lost” medication
Patients the prescription a “subscription”
“They told me that it would be in today”
Customer wants to know if we have a C2 in stock without having a script with us
Customer is on phone the whole time they are at being waited on
“I always have an issue/problem when I come here”
Patient doesn’t know the DOB for who they are picking up for
