(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“What do you mean there’s no refills”
“Just fill everything that can be filled”
“Can you ring these couple items up for me”
Customer wants to know if we have a C2 in stock without having a script with us
Patient doesn’t know what the medication is/what’s it’s used for
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
Patient walks up to pickup window that nobody is at
“Does Goodrx have a better price”
“You guys called me about something (they have no clue what it was about)”
Patient gives you a coupon after you check them out
“I guess I’ll just die”
Customer here to pick up Rx but it was RTS
Patient doesn’t know the DOB for who they are picking up for
Customer is on phone the whole time they are at being waited on
“Can you give me some to hold me over”
“I’m calling to see if my Rx is ready”
Tells us they want a 90d supply when 30d is the only thing covered by insurance
“What is/why do I need a PA”
Patient is mad because we have to call dr to clarify an Rx
Patient stands in line just to ask where something is in store
Patient doesn’t know who/where their doctor is
“I’m going out of town/on vacation”
“They said they did the PA already”
Patient wants us to call for an override on their medication
Patient wants us to call the insurance
“I have a coupon”
Wants a control filled early
“Why doesn’t my insurance cover it”
Patients the prescription a “subscription”
“My doctor said they sent it over”
Customer wants to return a medication
Patient wants to talk to the pharmacist
“I’m completely out (with no refills left)”
“I got a message/call saying it was ready!”
“I always have an issue/problem when I come here”
“It’s in the fridge”
Patient shows up after we are closed and asks if they can still get their medication
“Well how long is that going to take”
“This happens every month”
Same patient calls back to back
“I just took my last one”
“You didn’t ask for my ID last time”
Patient doesn’t have insurance card on them but claims they have insurance
Too soon to refill a medication but the patient is “out of meds “
“It’s just a bottle/pack. How hard is it to put a label on it”
Patient says something about there being no line
“You guys are busy today aren’t you”
Patient doesn’t have a ID for a control substance
Doctor sends over incorrect amount/day supply of medication
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
“What time do you guys close for lunch/the day”
“It was supposed to be done yesterday”
“I didn’t know you guys closed at ___”
“I need my ____ color/shape pill”
“I only paid $____ amount last time”
Customer wants to transfer a C2
Patient wants to pay cash for a control
“I get stuff here all of the time”
“Why do you need my ID”
Customer hands you insurance after you check them out
“It didn’t cost this much last time”
Patient “lost” medication
“They told me that it would be in today”
Patient wants to transfer (in or out)
Patients control medication is out of stock
Patient tries to fill a expired Rx
“My insurance hasn’t changed”
Patient comes to pick up an Rx that’s not filled right before we close
