(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“They said they did the PA already”
“Can you ring these couple items up for me”
Patient stands in line just to ask where something is in store
“I only paid $____ amount last time”
“What is/why do I need a PA”
“It’s just a bottle/pack. How hard is it to put a label on it”
Doctor sends over incorrect amount/day supply of medication
Patient only wants a specific brand of drug
“It was supposed to be done yesterday”
“Does Goodrx have a better price”
Patients control medication is out of stock
“Why doesn’t my insurance cover it”
Patient doesn’t have a ID for a control substance
“I need my ____ color/shape pill”
Patient doesn’t know who/where their doctor is
“This happens every month”
Customer wants to know if we have a C2 in stock without having a script with us
Patient wants to talk to the pharmacist
“You guys are busy today aren’t you”
Patient comes to pick up an Rx that’s not filled right before we close
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
“I got a message/call saying it was ready!”
Patient doesn’t know the DOB for who they are picking up for
Wants a control filled early
“It didn’t cost this much last time”
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
“I’m going out of town/on vacation”
Patient wants to transfer (in or out)
Patient doesn’t know what the medication is/what’s it’s used for
“Just fill everything that can be filled”
Patients the prescription a “subscription”
Customer hands you a non-pharmacy insurance card
Patient says something about there being no line
Patient walks up to pickup window that nobody is at
Patient tries to fill a expired Rx
Same patient calls back to back
Patient wants us to call the insurance
Customer here to pick up Rx but it was RTS
Patient wants us to call for an override on their medication
“My insurance hasn’t changed”
“Do I have to wait in line again”
Customer is on phone the whole time they are at being waited on
“They told me that it would be in today”
“What do you mean there’s no refills”
“My doctor said they sent it over”
“You guys called me about something (they have no clue what it was about)”
“I always have an issue/problem when I come here”
Patient is mad because we have to call dr to clarify an Rx
Customer wants to transfer a C2
“It’s in the fridge”
Customer hands you insurance after you check them out
Customer wants to return a medication
Patient pronounces a medication completely wrong
“I’m calling to see if my Rx is ready”
Patient gives you a coupon after you check them out
Patient wants us to call the doctor
Too soon to refill a medication but the patient is “out of meds “
“I guess I’ll just die”
“I get stuff here all of the time”
“Can you give me some to hold me over”
Patient doesn’t have insurance card on them but claims they have insurance
Patient shows up after we are closed and asks if they can still get their medication
“What time do you guys close for lunch/the day”
“Well how long is that going to take”
“I didn’t know you guys closed at ___”
Patient “lost” medication
“You didn’t ask for my ID last time”
“I’m completely out (with no refills left)”
Patient wants to pay cash for a control
“I have a coupon”
“Why do you need my ID”
Tells us they want a 90d supply when 30d is the only thing covered by insurance