(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“I have a coupon”
“I always have an issue/problem when I come here”
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
“I’m going out of town/on vacation”
“My doctor said they sent it over”
“It’s just a bottle/pack. How hard is it to put a label on it”
“My insurance hasn’t changed”
“You didn’t ask for my ID last time”
“They told me that it would be in today”
Patient wants us to call the insurance
“Can you ring these couple items up for me”
“I guess I’ll just die”
Patient pronounces a medication completely wrong
“I’m completely out (with no refills left)”
Patient wants to pay cash for a control
“Just fill everything that can be filled”
Patient is mad because we have to call dr to clarify an Rx
Customer wants to return a medication
“I only paid $____ amount last time”
“I’m calling to see if my Rx is ready”
“What time do you guys close for lunch/the day”
“You guys are busy today aren’t you”
“They said they did the PA already”
“Can you give me some to hold me over”
Patient wants us to call the doctor
Patient stands in line just to ask where something is in store
Patient doesn’t know who/where their doctor is
“It’s in the fridge”
“Why doesn’t my insurance cover it”
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
“Does Goodrx have a better price”
“It didn’t cost this much last time”
Patient doesn’t know what the medication is/what’s it’s used for
Patient walks up to pickup window that nobody is at
Customer wants to know if we have a C2 in stock without having a script with us
“Well how long is that going to take”
Doctor sends over incorrect amount/day supply of medication
Customer hands you a non-pharmacy insurance card
“I just took my last one”
Patient shows up after we are closed and asks if they can still get their medication
“This happens every month”
Patient tries to fill a expired Rx
Patient doesn’t know the DOB for who they are picking up for
Patient doesn’t have insurance card on them but claims they have insurance
Customer is on phone the whole time they are at being waited on
Customer here to pick up Rx but it was RTS
“Why do you need my ID”
“I need my ____ color/shape pill”
“What is/why do I need a PA”
Patient only wants a specific brand of drug
“It was supposed to be done yesterday”
Patient “lost” medication
“Do I have to wait in line again”
Customer hands you insurance after you check them out
Patient doesn’t have a ID for a control substance
“I get stuff here all of the time”
Patient wants to transfer (in or out)
“What do you mean there’s no refills”
Patient gives you a coupon after you check them out
“I didn’t know you guys closed at ___”
Same patient calls back to back
Patient wants us to call for an override on their medication
Patient says something about there being no line
Too soon to refill a medication but the patient is “out of meds “
Patient wants to talk to the pharmacist
“You guys called me about something (they have no clue what it was about)”
Tells us they want a 90d supply when 30d is the only thing covered by insurance
Patients control medication is out of stock
Wants a control filled early
Customer wants to transfer a C2
Patients the prescription a “subscription”
Patient comes to pick up an Rx that’s not filled right before we close
