(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“They told me that it would be in today”
Customer here to pick up Rx but it was RTS
Patient walks up to pickup window that nobody is at
Patient gives you a coupon after you check them out
“I need my ____ color/shape pill”
Patient tries to fill a expired Rx
Patient doesn’t know the DOB for who they are picking up for
“It’s in the fridge”
“Why do you need my ID”
“I didn’t know you guys closed at ___”
“They said they did the PA already”
Patient stands in line just to ask where something is in store
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
“You guys called me about something (they have no clue what it was about)”
Customer wants to return a medication
Customer is on phone the whole time they are at being waited on
“I’m completely out (with no refills left)”
“Can you give me some to hold me over”
Patient wants to pay cash for a control
“I always have an issue/problem when I come here”
Patient wants to talk to the pharmacist
“Does Goodrx have a better price”
Customer wants to transfer a C2
“My doctor said they sent it over”
“You didn’t ask for my ID last time”
“What is/why do I need a PA”
Customer hands you a non-pharmacy insurance card
“I got a message/call saying it was ready!”
Patient doesn’t have a ID for a control substance
Patient wants us to call the doctor
“It was supposed to be done yesterday”
Patient comes to pick up an Rx that’s not filled right before we close
Patient shows up after we are closed and asks if they can still get their medication
“You guys are busy today aren’t you”
Same patient calls back to back
“My insurance hasn’t changed”
Patient wants to transfer (in or out)
“It’s just a bottle/pack. How hard is it to put a label on it”
Patient is mad because we have to call dr to clarify an Rx
Patient “lost” medication
“What time do you guys close for lunch/the day”
“Can you ring these couple items up for me”
“I guess I’ll just die”
“It didn’t cost this much last time”
Patient only wants a specific brand of drug
Doctor sends over incorrect amount/day supply of medication
“I’m calling to see if my Rx is ready”
“I only paid $____ amount last time”
“This happens every month”
Patient says something about there being no line
Patients the prescription a “subscription”
“I’m going out of town/on vacation”
Tells us they want a 90d supply when 30d is the only thing covered by insurance
Customer wants to know if we have a C2 in stock without having a script with us
Too soon to refill a medication but the patient is “out of meds “
“I have a coupon”
“Do I have to wait in line again”
Patients control medication is out of stock
“I just took my last one”
Patient doesn’t have insurance card on them but claims they have insurance
“Well how long is that going to take”
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
“Why doesn’t my insurance cover it”
Patient doesn’t know what the medication is/what’s it’s used for
Patient pronounces a medication completely wrong
Customer hands you insurance after you check them out
Patient wants us to call for an override on their medication
