(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer wants to return a medication
Patient wants us to call the doctor
“It’s just a bottle/pack. How hard is it to put a label on it”
“You guys called me about something (they have no clue what it was about)”
Patients control medication is out of stock
“I got a message/call saying it was ready!”
“What is/why do I need a PA”
Patient doesn’t have a ID for a control substance
Customer here to pick up Rx but it was RTS
Patient is mad because we have to call dr to clarify an Rx
“What time do you guys close for lunch/the day”
“I always have an issue/problem when I come here”
“They told me that it would be in today”
“Just fill everything that can be filled”
“Does Goodrx have a better price”
Patient wants us to call the insurance
“You guys are busy today aren’t you”
“I’m completely out (with no refills left)”
“I’m going out of town/on vacation”
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
Patient wants us to call for an override on their medication
Customer hands you a non-pharmacy insurance card
“They said they did the PA already”
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
“I only paid $____ amount last time”
“I didn’t know you guys closed at ___”
Patient only wants a specific brand of drug
Patient gives you a coupon after you check them out
“It didn’t cost this much last time”
“Well how long is that going to take”
Patients the prescription a “subscription”
Patient shows up after we are closed and asks if they can still get their medication
“My doctor said they sent it over”
“Do I have to wait in line again”
“I’m calling to see if my Rx is ready”
“It’s in the fridge”
Patient stands in line just to ask where something is in store
Patient wants to pay cash for a control
Patient doesn’t know who/where their doctor is
Tells us they want a 90d supply when 30d is the only thing covered by insurance
“This happens every month”
“You didn’t ask for my ID last time”
Customer wants to know if we have a C2 in stock without having a script with us
“Can you give me some to hold me over”
Patient tries to fill a expired Rx
Patient “lost” medication
Customer hands you insurance after you check them out
Patient says something about there being no line
“My insurance hasn’t changed”
“Can you ring these couple items up for me”
“I guess I’ll just die”
Patient doesn’t have insurance card on them but claims they have insurance
Customer wants to transfer a C2
Patient pronounces a medication completely wrong
Patient wants to talk to the pharmacist
“I need my ____ color/shape pill”
Customer is on phone the whole time they are at being waited on
“I have a coupon”
Same patient calls back to back
“Why doesn’t my insurance cover it”
“Why do you need my ID”
Patient doesn’t know what the medication is/what’s it’s used for
Patient doesn’t know the DOB for who they are picking up for
“What do you mean there’s no refills”
“I get stuff here all of the time”
Patient walks up to pickup window that nobody is at
Patient comes to pick up an Rx that’s not filled right before we close
Doctor sends over incorrect amount/day supply of medication
Wants a control filled early
Too soon to refill a medication but the patient is “out of meds “
