(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“It was supposed to be done yesterday”
“Why do you need my ID”
Patient only wants a specific brand of drug
“I get stuff here all of the time”
“Do I have to wait in line again”
“My insurance hasn’t changed”
“What do you mean there’s no refills”
Patient doesn’t have a ID for a control substance
Patient doesn’t know the DOB for who they are picking up for
“They told me that it would be in today”
Patient comes to pick up an Rx that’s not filled right before we close
Patient pronounces a medication completely wrong
“I only paid $____ amount last time”
Patients control medication is out of stock
Tells us they want a 90d supply when 30d is the only thing covered by insurance
“I guess I’ll just die”
Customer wants to know if we have a C2 in stock without having a script with us
“I didn’t know you guys closed at ___”
“Does Goodrx have a better price”
Customer hands you a non-pharmacy insurance card
Too soon to refill a medication but the patient is “out of meds “
“You guys are busy today aren’t you”
“I need my ____ color/shape pill”
Patient wants to transfer (in or out)
“I’m calling to see if my Rx is ready”
“What is/why do I need a PA”
Patient says something about there being no line
“I have a coupon”
“Can you ring these couple items up for me”
“My doctor said they sent it over”
Customer here to pick up Rx but it was RTS
Patient stands in line just to ask where something is in store
Patient wants us to call for an override on their medication
Same patient calls back to back
“Can you give me some to hold me over”
Patient walks up to pickup window that nobody is at
“I’m going out of town/on vacation”
Customer wants to transfer a C2
“It’s just a bottle/pack. How hard is it to put a label on it”
“I always have an issue/problem when I come here”
“You guys called me about something (they have no clue what it was about)”
“This happens every month”
Customer hands you insurance after you check them out
Patients the prescription a “subscription”
Patient is mad because we have to call dr to clarify an Rx
Wants a control filled early
Patient doesn’t know what the medication is/what’s it’s used for
Patient wants to talk to the pharmacist
“You didn’t ask for my ID last time”
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
“I just took my last one”
Patient gives you a coupon after you check them out
“It didn’t cost this much last time”
“Why doesn’t my insurance cover it”
“It’s in the fridge”
“Well how long is that going to take”
Patient doesn’t have insurance card on them but claims they have insurance
Patient tries to fill a expired Rx
“I’m completely out (with no refills left)”
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
Customer wants to return a medication
Patient wants us to call the insurance
“They said they did the PA already”
Doctor sends over incorrect amount/day supply of medication
“What time do you guys close for lunch/the day”
Patient shows up after we are closed and asks if they can still get their medication
Patient doesn’t know who/where their doctor is
Customer is on phone the whole time they are at being waited on
