(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“Can you ring these couple items up for me”
“This happens every month”
“I only paid $____ amount last time”
Patient gives you a coupon after you check them out
“Can you give me some to hold me over”
“It’s just a bottle/pack. How hard is it to put a label on it”
“I’m completely out (with no refills left)”
“I got a message/call saying it was ready!”
Patient wants to talk to the pharmacist
“I get stuff here all of the time”
“Does Goodrx have a better price”
“They told me that it would be in today”
“What is/why do I need a PA”
Patient doesn’t know who/where their doctor is
Doctor sends over incorrect amount/day supply of medication
Patients control medication is out of stock
“It didn’t cost this much last time”
“Why doesn’t my insurance cover it”
Patient wants us to call for an override on their medication
Patient shows up after we are closed and asks if they can still get their medication
“I need my ____ color/shape pill”
Customer is on phone the whole time they are at being waited on
Patient says something about there being no line
Patient pronounces a medication completely wrong
Patient comes to pick up an Rx that’s not filled right before we close
Patient doesn’t have a ID for a control substance
“I’m going out of town/on vacation”
“I have a coupon”
Patient wants us to call the insurance
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
“My doctor said they sent it over”
“Well how long is that going to take”
Wants a control filled early
“What do you mean there’s no refills”
Patient wants us to call the doctor
Patient wants to pay cash for a control
Patient only wants a specific brand of drug
Tells us they want a 90d supply when 30d is the only thing covered by insurance
Customer here to pick up Rx but it was RTS
Customer wants to return a medication
“I just took my last one”
Customer wants to know if we have a C2 in stock without having a script with us
Too soon to refill a medication but the patient is “out of meds “
“I guess I’ll just die”
“I didn’t know you guys closed at ___”
“I always have an issue/problem when I come here”
Customer hands you a non-pharmacy insurance card
Same patient calls back to back
“You guys called me about something (they have no clue what it was about)”
Patient “lost” medication
“Do I have to wait in line again”
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
“I’m calling to see if my Rx is ready”
Patient is mad because we have to call dr to clarify an Rx
Patient wants to transfer (in or out)
“What time do you guys close for lunch/the day”
“It’s in the fridge”
Patient doesn’t have insurance card on them but claims they have insurance
“My insurance hasn’t changed”
Customer hands you insurance after you check them out
Customer wants to transfer a C2
Patient doesn’t know what the medication is/what’s it’s used for
“They said they did the PA already”
Patient walks up to pickup window that nobody is at
Patients the prescription a “subscription”
“Why do you need my ID”
“Just fill everything that can be filled”
“You guys are busy today aren’t you”
Patient doesn’t know the DOB for who they are picking up for
Patient tries to fill a expired Rx
Patient stands in line just to ask where something is in store
