(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer wants to transfer a C2
“They said they did the PA already”
“I just took my last one”
Patient wants us to call the insurance
“Why do you need my ID”
“You guys are busy today aren’t you”
Patient wants us to call the doctor
Patient gives you a coupon after you check them out
“Does Goodrx have a better price”
Too soon to refill a medication but the patient is “out of meds “
Wants a control filled early
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
“I’m completely out (with no refills left)”
“They told me that it would be in today”
Patient shows up after we are closed and asks if they can still get their medication
“What time do you guys close for lunch/the day”
Patients control medication is out of stock
“Do I have to wait in line again”
Patient doesn’t know the DOB for who they are picking up for
“I get stuff here all of the time”
“You guys called me about something (they have no clue what it was about)”
Patient wants to pay cash for a control
Patient wants to talk to the pharmacist
Patient tries to fill a expired Rx
“I need my ____ color/shape pill”
“This happens every month”
“I have a coupon”
“Why doesn’t my insurance cover it”
Patient doesn’t know what the medication is/what’s it’s used for
“Just fill everything that can be filled”
Customer hands you a non-pharmacy insurance card
Patient wants us to call for an override on their medication
Patient walks up to pickup window that nobody is at
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
Patient says something about there being no line
“You didn’t ask for my ID last time”
“Can you ring these couple items up for me”
Patient is mad because we have to call dr to clarify an Rx
“It’s in the fridge”
“Well how long is that going to take”
“I guess I’ll just die”
Patient only wants a specific brand of drug
Patient doesn’t have insurance card on them but claims they have insurance
“It didn’t cost this much last time”
Patient comes to pick up an Rx that’s not filled right before we close
“My insurance hasn’t changed”
Same patient calls back to back
“My doctor said they sent it over”
“What is/why do I need a PA”
Customer wants to know if we have a C2 in stock without having a script with us
Patient wants to transfer (in or out)
“I always have an issue/problem when I come here”
Customer here to pick up Rx but it was RTS
Customer wants to return a medication
Tells us they want a 90d supply when 30d is the only thing covered by insurance
“I’m calling to see if my Rx is ready”
“I got a message/call saying it was ready!”
“Can you give me some to hold me over”
“It was supposed to be done yesterday”
“It’s just a bottle/pack. How hard is it to put a label on it”
Doctor sends over incorrect amount/day supply of medication
“I’m going out of town/on vacation”
Patients the prescription a “subscription”
Customer hands you insurance after you check them out
Patient stands in line just to ask where something is in store
Patient doesn’t have a ID for a control substance
Customer is on phone the whole time they are at being waited on
