(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“Just fill everything that can be filled”
“It’s in the fridge”
“I need my ____ color/shape pill”
Patient tries to fill a expired Rx
Customer is on phone the whole time they are at being waited on
“I only paid $____ amount last time”
Wants a control filled early
“You guys called me about something (they have no clue what it was about)”
Patient gives you a coupon after you check them out
Too soon to refill a medication but the patient is “out of meds “
“Well how long is that going to take”
Patients control medication is out of stock
Doctor sends over incorrect amount/day supply of medication
Customer wants to know if we have a C2 in stock without having a script with us
Patient is mad because we have to call dr to clarify an Rx
Patient says something about there being no line
Same patient calls back to back
“It didn’t cost this much last time”
“I didn’t know you guys closed at ___”
“They said they did the PA already”
“My insurance hasn’t changed”
“You didn’t ask for my ID last time”
“I’m going out of town/on vacation”
“It’s just a bottle/pack. How hard is it to put a label on it”
Tells us they want a 90d supply when 30d is the only thing covered by insurance
“Do I have to wait in line again”
Patient wants us to call the insurance
Patient doesn’t know the DOB for who they are picking up for
Customer wants to transfer a C2
Customer here to pick up Rx but it was RTS
“You guys are busy today aren’t you”
“Does Goodrx have a better price”
“My doctor said they sent it over”
“I got a message/call saying it was ready!”
Patient doesn’t have insurance card on them but claims they have insurance
“It was supposed to be done yesterday”
Customer hands you insurance after you check them out
Patients the prescription a “subscription”
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
“I just took my last one”
Patient wants to pay cash for a control
Patient comes to pick up an Rx that’s not filled right before we close
Customer hands you a non-pharmacy insurance card
Patient wants us to call the doctor
“They told me that it would be in today”
“This happens every month”
Patient wants to transfer (in or out)
Customer wants to return a medication
“Why do you need my ID”
Patient doesn’t know what the medication is/what’s it’s used for
Patient stands in line just to ask where something is in store
“I guess I’ll just die”
Patient “lost” medication
“I always have an issue/problem when I come here”
Patient shows up after we are closed and asks if they can still get their medication
“I have a coupon”
Patient wants to talk to the pharmacist
“I’m calling to see if my Rx is ready”
“I’m completely out (with no refills left)”
Patient wants us to call for an override on their medication
Patient only wants a specific brand of drug
Patient walks up to pickup window that nobody is at
“What time do you guys close for lunch/the day”
“Why doesn’t my insurance cover it”
“Can you give me some to hold me over”
“What is/why do I need a PA”
Patient pronounces a medication completely wrong
Patient doesn’t know who/where their doctor is
“What do you mean there’s no refills”
“I get stuff here all of the time”
Patient doesn’t have a ID for a control substance
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
