AssistedTeamMember(VMs)AssistedTeamMember(Production)CSATSurveyScore of 5Team Goal31+Below19%(HB)QualityTopicOne DayProductionof 8+One DayProductionof 10+4 SubroChecklistsMovedForwardAllPaymentsIssued byEnd of DayOne DayProductionof 7+3 TLSettlementsCompletedReviewed 3TLPaperworkActivitiesAssistedTeamMember(Aged)3 NewTotalLossesCompleted4ConsecutiveDays with- Outflow(HB)Voice oftheCustomer3 RIsCompletedIndividualWeeklyProduction5.0Team GoalDOR to 1stContactBelow 2.14ConsecutiveDays of 5+Production4ReviewLiability withInsuredAllVoicemailsReturnedSame DayCustomerCompliment6 FirstContactsCompletedAssistedTeamMember(VMs)AssistedTeamMember(Production)CSATSurveyScore of 5Team Goal31+Below19%(HB)QualityTopicOne DayProductionof 8+One DayProductionof 10+4 SubroChecklistsMovedForwardAllPaymentsIssued byEnd of DayOne DayProductionof 7+3 TLSettlementsCompletedReviewed 3TLPaperworkActivitiesAssistedTeamMember(Aged)3 NewTotalLossesCompleted4ConsecutiveDays with- Outflow(HB)Voice oftheCustomer3 RIsCompletedIndividualWeeklyProduction5.0Team GoalDOR to 1stContactBelow 2.14ConsecutiveDays of 5+Production4ReviewLiability withInsuredAllVoicemailsReturnedSame DayCustomerCompliment6 FirstContactsCompleted

One Team BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted Team Member (VMs)
  2. Assisted Team Member (Production)
  3. CSAT Survey Score of 5
  4. Team Goal 31+ Below 19%
  5. (HB) Quality Topic
  6. One Day Production of 8+
  7. One Day Production of 10+
  8. 4 Subro Checklists Moved Forward
  9. All Payments Issued by End of Day
  10. One Day Production of 7+
  11. 3 TL Settlements Completed
  12. Reviewed 3 TL Paperwork Activities
  13. Assisted Team Member (Aged)
  14. 3 New Total Losses Completed
  15. 4 Consecutive Days with - Outflow
  16. (HB) Voice of the Customer
  17. 3 RIs Completed
  18. Individual Weekly Production 5.0
  19. Team Goal DOR to 1st Contact Below 2.1
  20. 4 Consecutive Days of 5+ Production
  21. 4 Review Liability with Insured
  22. All Voicemails Returned Same Day
  23. Customer Compliment
  24. 6 First Contacts Completed