One DayProductionof 7+4ConsecutiveDays of 5+ProductionCSATSurveyScore of 5AssistedTeamMember(Production)AllVoicemailsReturnedSame Day6 FirstContactsCompletedAssistedTeamMember(VMs)One DayProductionof 8+Team GoalDOR to 1stContactBelow 2.14ReviewLiability withInsured3 NewTotalLossesCompletedAssistedTeamMember(Aged)IndividualWeeklyProduction5.0(HB)Voice oftheCustomer(HB)QualityTopicAllPaymentsIssued byEnd of Day4ConsecutiveDays with- OutflowTeam Goal31+Below19%3 TLSettlementsCompleted4 SubroChecklistsMovedForwardOne DayProductionof 10+CustomerCompliment3 RIsCompletedReviewed 3TLPaperworkActivitiesOne DayProductionof 7+4ConsecutiveDays of 5+ProductionCSATSurveyScore of 5AssistedTeamMember(Production)AllVoicemailsReturnedSame Day6 FirstContactsCompletedAssistedTeamMember(VMs)One DayProductionof 8+Team GoalDOR to 1stContactBelow 2.14ReviewLiability withInsured3 NewTotalLossesCompletedAssistedTeamMember(Aged)IndividualWeeklyProduction5.0(HB)Voice oftheCustomer(HB)QualityTopicAllPaymentsIssued byEnd of Day4ConsecutiveDays with- OutflowTeam Goal31+Below19%3 TLSettlementsCompleted4 SubroChecklistsMovedForwardOne DayProductionof 10+CustomerCompliment3 RIsCompletedReviewed 3TLPaperworkActivities

One Team BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. One Day Production of 7+
  2. 4 Consecutive Days of 5+ Production
  3. CSAT Survey Score of 5
  4. Assisted Team Member (Production)
  5. All Voicemails Returned Same Day
  6. 6 First Contacts Completed
  7. Assisted Team Member (VMs)
  8. One Day Production of 8+
  9. Team Goal DOR to 1st Contact Below 2.1
  10. 4 Review Liability with Insured
  11. 3 New Total Losses Completed
  12. Assisted Team Member (Aged)
  13. Individual Weekly Production 5.0
  14. (HB) Voice of the Customer
  15. (HB) Quality Topic
  16. All Payments Issued by End of Day
  17. 4 Consecutive Days with - Outflow
  18. Team Goal 31+ Below 19%
  19. 3 TL Settlements Completed
  20. 4 Subro Checklists Moved Forward
  21. One Day Production of 10+
  22. Customer Compliment
  23. 3 RIs Completed
  24. Reviewed 3 TL Paperwork Activities