IndividualWeeklyProduction5.0Team GoalDOR to 1stContactBelow 2.1CSATSurveyScore of 5AssistedTeamMember(Aged)3 NewTotalLossesCompletedOne DayProductionof 10+6 FirstContactsCompleted(HB)QualityTopic4ConsecutiveDays of 5+ProductionAllPaymentsIssued byEnd of DayOne DayProductionof 7+AssistedTeamMember(Production)Reviewed 3TLPaperworkActivitiesOne DayProductionof 8+4ConsecutiveDays with- OutflowTeam Goal31+Below19%3 TLSettlementsCompletedAllVoicemailsReturnedSame Day(HB)Voice oftheCustomer4ReviewLiability withInsured3 RIsCompletedAssistedTeamMember(VMs)CustomerCompliment4 SubroChecklistsMovedForwardIndividualWeeklyProduction5.0Team GoalDOR to 1stContactBelow 2.1CSATSurveyScore of 5AssistedTeamMember(Aged)3 NewTotalLossesCompletedOne DayProductionof 10+6 FirstContactsCompleted(HB)QualityTopic4ConsecutiveDays of 5+ProductionAllPaymentsIssued byEnd of DayOne DayProductionof 7+AssistedTeamMember(Production)Reviewed 3TLPaperworkActivitiesOne DayProductionof 8+4ConsecutiveDays with- OutflowTeam Goal31+Below19%3 TLSettlementsCompletedAllVoicemailsReturnedSame Day(HB)Voice oftheCustomer4ReviewLiability withInsured3 RIsCompletedAssistedTeamMember(VMs)CustomerCompliment4 SubroChecklistsMovedForward

One Team BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Individual Weekly Production 5.0
  2. Team Goal DOR to 1st Contact Below 2.1
  3. CSAT Survey Score of 5
  4. Assisted Team Member (Aged)
  5. 3 New Total Losses Completed
  6. One Day Production of 10+
  7. 6 First Contacts Completed
  8. (HB) Quality Topic
  9. 4 Consecutive Days of 5+ Production
  10. All Payments Issued by End of Day
  11. One Day Production of 7+
  12. Assisted Team Member (Production)
  13. Reviewed 3 TL Paperwork Activities
  14. One Day Production of 8+
  15. 4 Consecutive Days with - Outflow
  16. Team Goal 31+ Below 19%
  17. 3 TL Settlements Completed
  18. All Voicemails Returned Same Day
  19. (HB) Voice of the Customer
  20. 4 Review Liability with Insured
  21. 3 RIs Completed
  22. Assisted Team Member (VMs)
  23. Customer Compliment
  24. 4 Subro Checklists Moved Forward