(HB)QualityTopicReviewed 3TLPaperworkActivitiesCSATSurveyScore of 5One DayProductionof 10+IndividualWeeklyProduction5.0One DayProductionof 7+One DayProductionof 8+3 NewTotalLossesCompletedAllVoicemailsReturnedSame Day(HB)Voice oftheCustomerAllPaymentsIssued byEnd of DayTeam Goal31+Below19%4 SubroChecklistsMovedForward6 FirstContactsCompleted4ConsecutiveDays with- Outflow3 RIsCompletedAssistedTeamMember(Production)AssistedTeamMember(Aged)4ConsecutiveDays of 5+Production4ReviewLiability withInsuredCustomerComplimentAssistedTeamMember(VMs)Team GoalDOR to 1stContactBelow 2.13 TLSettlementsCompleted(HB)QualityTopicReviewed 3TLPaperworkActivitiesCSATSurveyScore of 5One DayProductionof 10+IndividualWeeklyProduction5.0One DayProductionof 7+One DayProductionof 8+3 NewTotalLossesCompletedAllVoicemailsReturnedSame Day(HB)Voice oftheCustomerAllPaymentsIssued byEnd of DayTeam Goal31+Below19%4 SubroChecklistsMovedForward6 FirstContactsCompleted4ConsecutiveDays with- Outflow3 RIsCompletedAssistedTeamMember(Production)AssistedTeamMember(Aged)4ConsecutiveDays of 5+Production4ReviewLiability withInsuredCustomerComplimentAssistedTeamMember(VMs)Team GoalDOR to 1stContactBelow 2.13 TLSettlementsCompleted

One Team BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. (HB) Quality Topic
  2. Reviewed 3 TL Paperwork Activities
  3. CSAT Survey Score of 5
  4. One Day Production of 10+
  5. Individual Weekly Production 5.0
  6. One Day Production of 7+
  7. One Day Production of 8+
  8. 3 New Total Losses Completed
  9. All Voicemails Returned Same Day
  10. (HB) Voice of the Customer
  11. All Payments Issued by End of Day
  12. Team Goal 31+ Below 19%
  13. 4 Subro Checklists Moved Forward
  14. 6 First Contacts Completed
  15. 4 Consecutive Days with - Outflow
  16. 3 RIs Completed
  17. Assisted Team Member (Production)
  18. Assisted Team Member (Aged)
  19. 4 Consecutive Days of 5+ Production
  20. 4 Review Liability with Insured
  21. Customer Compliment
  22. Assisted Team Member (VMs)
  23. Team Goal DOR to 1st Contact Below 2.1
  24. 3 TL Settlements Completed