3 TL Settlements Completed 3 RIs Completed 4 Consecutive Days of 5+ Production One Day Production of 8+ 4 Subro Checklists Moved Forward Reviewed 3 TL Paperwork Activities 3 New Total Losses Completed Assisted Team Member (Production) Individual Weekly Production 5.0 All Voicemails Returned Same Day (HB) Quality Topic One Day Production of 7+ Assisted Team Member (Aged) All Payments Issued by End of Day Assisted Team Member (VMs) Team Goal 31+ Below 19% CSAT Survey Score of 5 4 Review Liability with Insured One Day Production of 10+ 6 First Contacts Completed (HB) Voice of the Customer Team Goal DOR to 1st Contact Below 2.1 Customer Compliment 4 Consecutive Days with - Outflow 3 TL Settlements Completed 3 RIs Completed 4 Consecutive Days of 5+ Production One Day Production of 8+ 4 Subro Checklists Moved Forward Reviewed 3 TL Paperwork Activities 3 New Total Losses Completed Assisted Team Member (Production) Individual Weekly Production 5.0 All Voicemails Returned Same Day (HB) Quality Topic One Day Production of 7+ Assisted Team Member (Aged) All Payments Issued by End of Day Assisted Team Member (VMs) Team Goal 31+ Below 19% CSAT Survey Score of 5 4 Review Liability with Insured One Day Production of 10+ 6 First Contacts Completed (HB) Voice of the Customer Team Goal DOR to 1st Contact Below 2.1 Customer Compliment 4 Consecutive Days with - Outflow
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
3 TL Settlements Completed
3 RIs Completed
4 Consecutive
Days of 5+
Production
One Day Production of 8+
4 Subro
Checklists
Moved
Forward
Reviewed 3
TL Paperwork
Activities
3 New
Total Losses
Completed
Assisted
Team Member
(Production)
Individual
Weekly Production
5.0
All
Voicemails
Returned Same Day
(HB)
Quality
Topic
One Day
Production
of 7+
Assisted
Team Member
(Aged)
All Payments Issued by
End of Day
Assisted
Team
Member
(VMs)
Team Goal
31+
Below 19%
CSAT
Survey Score of 5
4
Review Liability with
Insured
One Day Production of 10+
6 First Contacts
Completed
(HB)
Voice of the Customer
Team Goal
DOR to 1st Contact Below 2.1
Customer
Compliment
4 Consecutive
Days with
- Outflow