Assisted Team Member (VMs) Assisted Team Member (Production) CSAT Survey Score of 5 Team Goal 31+ Below 19% (HB) Quality Topic One Day Production of 8+ One Day Production of 10+ 4 Subro Checklists Moved Forward All Payments Issued by End of Day One Day Production of 7+ 3 TL Settlements Completed Reviewed 3 TL Paperwork Activities Assisted Team Member (Aged) 3 New Total Losses Completed 4 Consecutive Days with - Outflow (HB) Voice of the Customer 3 RIs Completed Individual Weekly Production 5.0 Team Goal DOR to 1st Contact Below 2.1 4 Consecutive Days of 5+ Production 4 Review Liability with Insured All Voicemails Returned Same Day Customer Compliment 6 First Contacts Completed Assisted Team Member (VMs) Assisted Team Member (Production) CSAT Survey Score of 5 Team Goal 31+ Below 19% (HB) Quality Topic One Day Production of 8+ One Day Production of 10+ 4 Subro Checklists Moved Forward All Payments Issued by End of Day One Day Production of 7+ 3 TL Settlements Completed Reviewed 3 TL Paperwork Activities Assisted Team Member (Aged) 3 New Total Losses Completed 4 Consecutive Days with - Outflow (HB) Voice of the Customer 3 RIs Completed Individual Weekly Production 5.0 Team Goal DOR to 1st Contact Below 2.1 4 Consecutive Days of 5+ Production 4 Review Liability with Insured All Voicemails Returned Same Day Customer Compliment 6 First Contacts Completed
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Assisted
Team
Member
(VMs)
Assisted
Team Member
(Production)
CSAT
Survey Score of 5
Team Goal
31+
Below 19%
(HB)
Quality
Topic
One Day Production of 8+
One Day Production of 10+
4 Subro
Checklists
Moved
Forward
All Payments Issued by
End of Day
One Day
Production
of 7+
3 TL Settlements Completed
Reviewed 3
TL Paperwork
Activities
Assisted
Team Member
(Aged)
3 New
Total Losses
Completed
4 Consecutive
Days with
- Outflow
(HB)
Voice of the Customer
3 RIs Completed
Individual
Weekly Production
5.0
Team Goal
DOR to 1st Contact Below 2.1
4 Consecutive
Days of 5+
Production
4
Review Liability with
Insured
All
Voicemails
Returned Same Day
Customer
Compliment
6 First Contacts
Completed