Team GoalDOR to 1stContactBelow 2.1Team Goal31+Below19%4ConsecutiveDays of 5+ProductionAllVoicemailsReturnedSame DayAssistedTeamMember(Aged)One DayProductionof 8+One DayProductionof 10+4 SubroChecklistsMovedForwardCSATSurveyScore of 5AllPaymentsIssued byEnd of Day3 NewTotalLossesCompleted3 TLSettlementsCompleted4ConsecutiveDays with- Outflow(HB)QualityTopicOne DayProductionof 7+6 FirstContactsCompletedCustomerCompliment3 RIsCompletedReviewed 3TLPaperworkActivities(HB)Voice oftheCustomerIndividualWeeklyProduction5.0AssistedTeamMember(VMs)4ReviewLiability withInsuredAssistedTeamMember(Production)Team GoalDOR to 1stContactBelow 2.1Team Goal31+Below19%4ConsecutiveDays of 5+ProductionAllVoicemailsReturnedSame DayAssistedTeamMember(Aged)One DayProductionof 8+One DayProductionof 10+4 SubroChecklistsMovedForwardCSATSurveyScore of 5AllPaymentsIssued byEnd of Day3 NewTotalLossesCompleted3 TLSettlementsCompleted4ConsecutiveDays with- Outflow(HB)QualityTopicOne DayProductionof 7+6 FirstContactsCompletedCustomerCompliment3 RIsCompletedReviewed 3TLPaperworkActivities(HB)Voice oftheCustomerIndividualWeeklyProduction5.0AssistedTeamMember(VMs)4ReviewLiability withInsuredAssistedTeamMember(Production)

One Team BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Team Goal DOR to 1st Contact Below 2.1
  2. Team Goal 31+ Below 19%
  3. 4 Consecutive Days of 5+ Production
  4. All Voicemails Returned Same Day
  5. Assisted Team Member (Aged)
  6. One Day Production of 8+
  7. One Day Production of 10+
  8. 4 Subro Checklists Moved Forward
  9. CSAT Survey Score of 5
  10. All Payments Issued by End of Day
  11. 3 New Total Losses Completed
  12. 3 TL Settlements Completed
  13. 4 Consecutive Days with - Outflow
  14. (HB) Quality Topic
  15. One Day Production of 7+
  16. 6 First Contacts Completed
  17. Customer Compliment
  18. 3 RIs Completed
  19. Reviewed 3 TL Paperwork Activities
  20. (HB) Voice of the Customer
  21. Individual Weekly Production 5.0
  22. Assisted Team Member (VMs)
  23. 4 Review Liability with Insured
  24. Assisted Team Member (Production)