Team Goal DOR to 1st Contact Below 2.1 CSAT Survey Score of 5 One Day Production of 10+ 3 New Total Losses Completed 4 Consecutive Days of 5+ Production 4 Review Liability with Insured One Day Production of 8+ 4 Consecutive Days with - Outflow Customer Compliment Reviewed 3 TL Paperwork Activities One Day Production of 7+ Assisted Team Member (VMs) All Voicemails Returned Same Day 6 First Contacts Completed Team Goal 31+ Below 19% Assisted Team Member (Aged) (HB) Quality Topic 3 RIs Completed 4 Subro Checklists Moved Forward (HB) Voice of the Customer All Payments Issued by End of Day Assisted Team Member (Production) Individual Weekly Production 5.0 3 TL Settlements Completed Team Goal DOR to 1st Contact Below 2.1 CSAT Survey Score of 5 One Day Production of 10+ 3 New Total Losses Completed 4 Consecutive Days of 5+ Production 4 Review Liability with Insured One Day Production of 8+ 4 Consecutive Days with - Outflow Customer Compliment Reviewed 3 TL Paperwork Activities One Day Production of 7+ Assisted Team Member (VMs) All Voicemails Returned Same Day 6 First Contacts Completed Team Goal 31+ Below 19% Assisted Team Member (Aged) (HB) Quality Topic 3 RIs Completed 4 Subro Checklists Moved Forward (HB) Voice of the Customer All Payments Issued by End of Day Assisted Team Member (Production) Individual Weekly Production 5.0 3 TL Settlements Completed
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Team Goal
DOR to 1st Contact Below 2.1
CSAT
Survey Score of 5
One Day Production of 10+
3 New
Total Losses
Completed
4 Consecutive
Days of 5+
Production
4
Review Liability with
Insured
One Day Production of 8+
4 Consecutive
Days with
- Outflow
Customer
Compliment
Reviewed 3
TL Paperwork
Activities
One Day
Production
of 7+
Assisted
Team
Member
(VMs)
All
Voicemails
Returned Same Day
6 First Contacts
Completed
Team Goal
31+
Below 19%
Assisted
Team Member
(Aged)
(HB)
Quality
Topic
3 RIs Completed
4 Subro
Checklists
Moved
Forward
(HB)
Voice of the Customer
All Payments Issued by
End of Day
Assisted
Team Member
(Production)
Individual
Weekly Production
5.0
3 TL Settlements Completed