Assisted Team Member (Aged) One Day Production of 7+ Reviewed 3 TL Paperwork Activities 4 Review Liability with Insured 3 TL Settlements Completed Team Goal DOR to 1st Contact Below 2.1 Customer Compliment All Voicemails Returned Same Day One Day Production of 8+ 4 Consecutive Days with - Outflow Individual Weekly Production 5.0 4 Subro Checklists Moved Forward One Day Production of 10+ 3 RIs Completed Assisted Team Member (Production) Team Goal 31+ Below 19% All Payments Issued by End of Day Assisted Team Member (VMs) 6 First Contacts Completed 3 New Total Losses Completed 4 Consecutive Days of 5+ Production CSAT Survey Score of 5 (HB) Quality Topic (HB) Voice of the Customer Assisted Team Member (Aged) One Day Production of 7+ Reviewed 3 TL Paperwork Activities 4 Review Liability with Insured 3 TL Settlements Completed Team Goal DOR to 1st Contact Below 2.1 Customer Compliment All Voicemails Returned Same Day One Day Production of 8+ 4 Consecutive Days with - Outflow Individual Weekly Production 5.0 4 Subro Checklists Moved Forward One Day Production of 10+ 3 RIs Completed Assisted Team Member (Production) Team Goal 31+ Below 19% All Payments Issued by End of Day Assisted Team Member (VMs) 6 First Contacts Completed 3 New Total Losses Completed 4 Consecutive Days of 5+ Production CSAT Survey Score of 5 (HB) Quality Topic (HB) Voice of the Customer
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Assisted
Team Member
(Aged)
One Day
Production
of 7+
Reviewed 3
TL Paperwork
Activities
4
Review Liability with
Insured
3 TL Settlements Completed
Team Goal
DOR to 1st Contact Below 2.1
Customer
Compliment
All
Voicemails
Returned Same Day
One Day Production of 8+
4 Consecutive
Days with
- Outflow
Individual
Weekly Production
5.0
4 Subro
Checklists
Moved
Forward
One Day Production of 10+
3 RIs Completed
Assisted
Team Member
(Production)
Team Goal
31+
Below 19%
All Payments Issued by
End of Day
Assisted
Team
Member
(VMs)
6 First Contacts
Completed
3 New
Total Losses
Completed
4 Consecutive
Days of 5+
Production
CSAT
Survey Score of 5
(HB)
Quality
Topic
(HB)
Voice of the Customer