3 TLSettlementsCompletedAssistedTeamMember(VMs)CSATSurveyScore of 5AssistedTeamMember(Production)AssistedTeamMember(Aged)Reviewed 3TLPaperworkActivities3 NewTotalLossesCompletedOne DayProductionof 10+CustomerComplimentOne DayProductionof 7+3 RIsCompleted(HB)Voice oftheCustomerTeam GoalDOR to 1stContactBelow 2.14ReviewLiability withInsuredAllPaymentsIssued byEnd of Day4ConsecutiveDays with- Outflow(HB)QualityTopicOne DayProductionof 8+AllVoicemailsReturnedSame Day4 SubroChecklistsMovedForwardTeam Goal31+Below19%IndividualWeeklyProduction5.06 FirstContactsCompleted4ConsecutiveDays of 5+Production3 TLSettlementsCompletedAssistedTeamMember(VMs)CSATSurveyScore of 5AssistedTeamMember(Production)AssistedTeamMember(Aged)Reviewed 3TLPaperworkActivities3 NewTotalLossesCompletedOne DayProductionof 10+CustomerComplimentOne DayProductionof 7+3 RIsCompleted(HB)Voice oftheCustomerTeam GoalDOR to 1stContactBelow 2.14ReviewLiability withInsuredAllPaymentsIssued byEnd of Day4ConsecutiveDays with- Outflow(HB)QualityTopicOne DayProductionof 8+AllVoicemailsReturnedSame Day4 SubroChecklistsMovedForwardTeam Goal31+Below19%IndividualWeeklyProduction5.06 FirstContactsCompleted4ConsecutiveDays of 5+Production

One Team BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 3 TL Settlements Completed
  2. Assisted Team Member (VMs)
  3. CSAT Survey Score of 5
  4. Assisted Team Member (Production)
  5. Assisted Team Member (Aged)
  6. Reviewed 3 TL Paperwork Activities
  7. 3 New Total Losses Completed
  8. One Day Production of 10+
  9. Customer Compliment
  10. One Day Production of 7+
  11. 3 RIs Completed
  12. (HB) Voice of the Customer
  13. Team Goal DOR to 1st Contact Below 2.1
  14. 4 Review Liability with Insured
  15. All Payments Issued by End of Day
  16. 4 Consecutive Days with - Outflow
  17. (HB) Quality Topic
  18. One Day Production of 8+
  19. All Voicemails Returned Same Day
  20. 4 Subro Checklists Moved Forward
  21. Team Goal 31+ Below 19%
  22. Individual Weekly Production 5.0
  23. 6 First Contacts Completed
  24. 4 Consecutive Days of 5+ Production