3 TL Settlements Completed Assisted Team Member (VMs) CSAT Survey Score of 5 Assisted Team Member (Production) Assisted Team Member (Aged) Reviewed 3 TL Paperwork Activities 3 New Total Losses Completed One Day Production of 10+ Customer Compliment One Day Production of 7+ 3 RIs Completed (HB) Voice of the Customer Team Goal DOR to 1st Contact Below 2.1 4 Review Liability with Insured All Payments Issued by End of Day 4 Consecutive Days with - Outflow (HB) Quality Topic One Day Production of 8+ All Voicemails Returned Same Day 4 Subro Checklists Moved Forward Team Goal 31+ Below 19% Individual Weekly Production 5.0 6 First Contacts Completed 4 Consecutive Days of 5+ Production 3 TL Settlements Completed Assisted Team Member (VMs) CSAT Survey Score of 5 Assisted Team Member (Production) Assisted Team Member (Aged) Reviewed 3 TL Paperwork Activities 3 New Total Losses Completed One Day Production of 10+ Customer Compliment One Day Production of 7+ 3 RIs Completed (HB) Voice of the Customer Team Goal DOR to 1st Contact Below 2.1 4 Review Liability with Insured All Payments Issued by End of Day 4 Consecutive Days with - Outflow (HB) Quality Topic One Day Production of 8+ All Voicemails Returned Same Day 4 Subro Checklists Moved Forward Team Goal 31+ Below 19% Individual Weekly Production 5.0 6 First Contacts Completed 4 Consecutive Days of 5+ Production
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
3 TL Settlements Completed
Assisted
Team
Member
(VMs)
CSAT
Survey Score of 5
Assisted
Team Member
(Production)
Assisted
Team Member
(Aged)
Reviewed 3
TL Paperwork
Activities
3 New
Total Losses
Completed
One Day Production of 10+
Customer
Compliment
One Day
Production
of 7+
3 RIs Completed
(HB)
Voice of the Customer
Team Goal
DOR to 1st Contact Below 2.1
4
Review Liability with
Insured
All Payments Issued by
End of Day
4 Consecutive
Days with
- Outflow
(HB)
Quality
Topic
One Day Production of 8+
All
Voicemails
Returned Same Day
4 Subro
Checklists
Moved
Forward
Team Goal
31+
Below 19%
Individual
Weekly Production
5.0
6 First Contacts
Completed
4 Consecutive
Days of 5+
Production