Team Goal DOR to 1st Contact Below 2.1 Team Goal 31+ Below 19% 4 Consecutive Days of 5+ Production All Voicemails Returned Same Day Assisted Team Member (Aged) One Day Production of 8+ One Day Production of 10+ 4 Subro Checklists Moved Forward CSAT Survey Score of 5 All Payments Issued by End of Day 3 New Total Losses Completed 3 TL Settlements Completed 4 Consecutive Days with - Outflow (HB) Quality Topic One Day Production of 7+ 6 First Contacts Completed Customer Compliment 3 RIs Completed Reviewed 3 TL Paperwork Activities (HB) Voice of the Customer Individual Weekly Production 5.0 Assisted Team Member (VMs) 4 Review Liability with Insured Assisted Team Member (Production) Team Goal DOR to 1st Contact Below 2.1 Team Goal 31+ Below 19% 4 Consecutive Days of 5+ Production All Voicemails Returned Same Day Assisted Team Member (Aged) One Day Production of 8+ One Day Production of 10+ 4 Subro Checklists Moved Forward CSAT Survey Score of 5 All Payments Issued by End of Day 3 New Total Losses Completed 3 TL Settlements Completed 4 Consecutive Days with - Outflow (HB) Quality Topic One Day Production of 7+ 6 First Contacts Completed Customer Compliment 3 RIs Completed Reviewed 3 TL Paperwork Activities (HB) Voice of the Customer Individual Weekly Production 5.0 Assisted Team Member (VMs) 4 Review Liability with Insured Assisted Team Member (Production)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Team Goal
DOR to 1st Contact Below 2.1
Team Goal
31+
Below 19%
4 Consecutive
Days of 5+
Production
All
Voicemails
Returned Same Day
Assisted
Team Member
(Aged)
One Day Production of 8+
One Day Production of 10+
4 Subro
Checklists
Moved
Forward
CSAT
Survey Score of 5
All Payments Issued by
End of Day
3 New
Total Losses
Completed
3 TL Settlements Completed
4 Consecutive
Days with
- Outflow
(HB)
Quality
Topic
One Day
Production
of 7+
6 First Contacts
Completed
Customer
Compliment
3 RIs Completed
Reviewed 3
TL Paperwork
Activities
(HB)
Voice of the Customer
Individual
Weekly Production
5.0
Assisted
Team
Member
(VMs)
4
Review Liability with
Insured
Assisted
Team Member
(Production)