(HB)QualityTopicTeam GoalDOR to 1stContactBelow 2.1AllPaymentsIssued byEnd of DayTeam Goal31+Below19%One DayProductionof 10+3 RIsCompleted4ConsecutiveDays of 5+ProductionAssistedTeamMember(Aged)AssistedTeamMember(VMs)(HB)Voice oftheCustomer6 FirstContactsCompletedAllVoicemailsReturnedSame Day3 NewTotalLossesCompletedCustomerComplimentOne DayProductionof 8+IndividualWeeklyProduction5.0One DayProductionof 7+4ReviewLiability withInsured3 TLSettlementsCompleted4 SubroChecklistsMovedForwardAssistedTeamMember(Production)4ConsecutiveDays with- OutflowReviewed 3TLPaperworkActivitiesCSATSurveyScore of 5(HB)QualityTopicTeam GoalDOR to 1stContactBelow 2.1AllPaymentsIssued byEnd of DayTeam Goal31+Below19%One DayProductionof 10+3 RIsCompleted4ConsecutiveDays of 5+ProductionAssistedTeamMember(Aged)AssistedTeamMember(VMs)(HB)Voice oftheCustomer6 FirstContactsCompletedAllVoicemailsReturnedSame Day3 NewTotalLossesCompletedCustomerComplimentOne DayProductionof 8+IndividualWeeklyProduction5.0One DayProductionof 7+4ReviewLiability withInsured3 TLSettlementsCompleted4 SubroChecklistsMovedForwardAssistedTeamMember(Production)4ConsecutiveDays with- OutflowReviewed 3TLPaperworkActivitiesCSATSurveyScore of 5

One Team BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. (HB) Quality Topic
  2. Team Goal DOR to 1st Contact Below 2.1
  3. All Payments Issued by End of Day
  4. Team Goal 31+ Below 19%
  5. One Day Production of 10+
  6. 3 RIs Completed
  7. 4 Consecutive Days of 5+ Production
  8. Assisted Team Member (Aged)
  9. Assisted Team Member (VMs)
  10. (HB) Voice of the Customer
  11. 6 First Contacts Completed
  12. All Voicemails Returned Same Day
  13. 3 New Total Losses Completed
  14. Customer Compliment
  15. One Day Production of 8+
  16. Individual Weekly Production 5.0
  17. One Day Production of 7+
  18. 4 Review Liability with Insured
  19. 3 TL Settlements Completed
  20. 4 Subro Checklists Moved Forward
  21. Assisted Team Member (Production)
  22. 4 Consecutive Days with - Outflow
  23. Reviewed 3 TL Paperwork Activities
  24. CSAT Survey Score of 5