CustomerCompliment4ConsecutiveDays with- OutflowCSATSurveyScore of 56 FirstContactsCompletedTeam GoalDOR to 1stContactBelow 2.1One DayProductionof 8+AssistedTeamMember(VMs)AllVoicemailsReturnedSame DayReviewed 3TLPaperworkActivitiesOne DayProductionof 7+(HB)QualityTopic(HB)Voice oftheCustomer3 RIsCompletedAssistedTeamMember(Aged)AllPaymentsIssued byEnd of Day3 TLSettlementsCompletedAssistedTeamMember(Production)Team Goal31+Below19%4 SubroChecklistsMovedForwardOne DayProductionof 10+4ConsecutiveDays of 5+Production4ReviewLiability withInsuredIndividualWeeklyProduction5.03 NewTotalLossesCompletedCustomerCompliment4ConsecutiveDays with- OutflowCSATSurveyScore of 56 FirstContactsCompletedTeam GoalDOR to 1stContactBelow 2.1One DayProductionof 8+AssistedTeamMember(VMs)AllVoicemailsReturnedSame DayReviewed 3TLPaperworkActivitiesOne DayProductionof 7+(HB)QualityTopic(HB)Voice oftheCustomer3 RIsCompletedAssistedTeamMember(Aged)AllPaymentsIssued byEnd of Day3 TLSettlementsCompletedAssistedTeamMember(Production)Team Goal31+Below19%4 SubroChecklistsMovedForwardOne DayProductionof 10+4ConsecutiveDays of 5+Production4ReviewLiability withInsuredIndividualWeeklyProduction5.03 NewTotalLossesCompleted

One Team BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Customer Compliment
  2. 4 Consecutive Days with - Outflow
  3. CSAT Survey Score of 5
  4. 6 First Contacts Completed
  5. Team Goal DOR to 1st Contact Below 2.1
  6. One Day Production of 8+
  7. Assisted Team Member (VMs)
  8. All Voicemails Returned Same Day
  9. Reviewed 3 TL Paperwork Activities
  10. One Day Production of 7+
  11. (HB) Quality Topic
  12. (HB) Voice of the Customer
  13. 3 RIs Completed
  14. Assisted Team Member (Aged)
  15. All Payments Issued by End of Day
  16. 3 TL Settlements Completed
  17. Assisted Team Member (Production)
  18. Team Goal 31+ Below 19%
  19. 4 Subro Checklists Moved Forward
  20. One Day Production of 10+
  21. 4 Consecutive Days of 5+ Production
  22. 4 Review Liability with Insured
  23. Individual Weekly Production 5.0
  24. 3 New Total Losses Completed