3 NewTotalLossesCompleted3 TLSettlementsCompletedAssistedTeamMember(VMs)4 SubroChecklistsMovedForwardTeam Goal31+Below19%One DayProductionof 10+AllVoicemailsReturnedSame Day6 FirstContactsCompleted(HB)QualityTopicReviewed 3TLPaperworkActivitiesOne DayProductionof 8+4ReviewLiability withInsuredCSATSurveyScore of 5AllPaymentsIssued byEnd of Day(HB)Voice oftheCustomer3 RIsCompletedAssistedTeamMember(Aged)One DayProductionof 7+IndividualWeeklyProduction5.0Team GoalDOR to 1stContactBelow 2.14ConsecutiveDays of 5+ProductionAssistedTeamMember(Production)4ConsecutiveDays with- OutflowCustomerCompliment3 NewTotalLossesCompleted3 TLSettlementsCompletedAssistedTeamMember(VMs)4 SubroChecklistsMovedForwardTeam Goal31+Below19%One DayProductionof 10+AllVoicemailsReturnedSame Day6 FirstContactsCompleted(HB)QualityTopicReviewed 3TLPaperworkActivitiesOne DayProductionof 8+4ReviewLiability withInsuredCSATSurveyScore of 5AllPaymentsIssued byEnd of Day(HB)Voice oftheCustomer3 RIsCompletedAssistedTeamMember(Aged)One DayProductionof 7+IndividualWeeklyProduction5.0Team GoalDOR to 1stContactBelow 2.14ConsecutiveDays of 5+ProductionAssistedTeamMember(Production)4ConsecutiveDays with- OutflowCustomerCompliment

One Team BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. 3 New Total Losses Completed
  2. 3 TL Settlements Completed
  3. Assisted Team Member (VMs)
  4. 4 Subro Checklists Moved Forward
  5. Team Goal 31+ Below 19%
  6. One Day Production of 10+
  7. All Voicemails Returned Same Day
  8. 6 First Contacts Completed
  9. (HB) Quality Topic
  10. Reviewed 3 TL Paperwork Activities
  11. One Day Production of 8+
  12. 4 Review Liability with Insured
  13. CSAT Survey Score of 5
  14. All Payments Issued by End of Day
  15. (HB) Voice of the Customer
  16. 3 RIs Completed
  17. Assisted Team Member (Aged)
  18. One Day Production of 7+
  19. Individual Weekly Production 5.0
  20. Team Goal DOR to 1st Contact Below 2.1
  21. 4 Consecutive Days of 5+ Production
  22. Assisted Team Member (Production)
  23. 4 Consecutive Days with - Outflow
  24. Customer Compliment