UnresolvedticketsNoemployeeonboardingNodocumentationComplianceissuesExpertsat phonetagIT providerwaspurchased...Stillblamingthe WiFiNoreportingFingerpointingBuggysoftwareUnreliablecommunicationNoemployeeoffboardingchecklistSlowresponseTechnicianamnesiaOverlycomplexOutgrowingyour break-fix ITpersonPoor userexperienceDataprivacyconcernsNotrainingNotkeepingupCondescendingRecentcyberattack"Saleandbail"ExtendeddowntimeUnresolvedticketsNoemployeeonboardingNodocumentationComplianceissuesExpertsat phonetagIT providerwaspurchased...Stillblamingthe WiFiNoreportingFingerpointingBuggysoftwareUnreliablecommunicationNoemployeeoffboardingchecklistSlowresponseTechnicianamnesiaOverlycomplexOutgrowingyour break-fix ITpersonPoor userexperienceDataprivacyconcernsNotrainingNotkeepingupCondescendingRecentcyberattack"Saleandbail"Extendeddowntime

Technology Pain Points - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Unresolved tickets
  2. No employee onboarding
  3. No documentation
  4. Compliance issues
  5. Experts at phone tag
  6. IT provider was purchased...
  7. Still blaming the WiFi
  8. No reporting
  9. Finger pointing
  10. Buggy software
  11. Unreliable communication
  12. No employee offboarding checklist
  13. Slow response
  14. Technician amnesia
  15. Overly complex
  16. Outgrowing your break-fix IT person
  17. Poor user experience
  18. Data privacy concerns
  19. No training
  20. Not keeping up
  21. Condescending
  22. Recent cyber attack
  23. "Sale and bail"
  24. Extended downtime