Collaboratedwith a team Idon't usuallywork withCreatedand shareda designartefactGot buy-infrom someonewho wasinitiallyskepticalHad tobalancecompetingbusinessprioritiesMade amistake thatturned into alearningopportunityGot stuck ona problemand askedfor helpRead orlistened tocontent relatedto designthinkingHad someonesuggest AI tosolve a problemthat doesn'tneed AIDiscoveredusers wereusing a servicecompletelydifferent thanintendedStruggled toget the rightpeople in aworkshopDiscovered aservice gapwe need toaddressDiscovereda pain pointI didn't knowexistedReceivedpositivefeedbackfromstakeholdersConnectedtwostakeholderstogetherReceivedpushbackfromstakeholdersTried a newresearchmethod ordesign toolMade aPowerPointor KeynotepresentationLearnedsomethingnew aboutan internalprocessSaw a userinteract withsomething in away that mademe rethink thedesignFound acreativeworkaroundfor a technicalconstraintStarted anew MiroboardHad an 'aha!'momentduring userresearchHeld anin-personworkshopHad to explainservice designto non-designersCollaboratedwith a team Idon't usuallywork withCreatedand shareda designartefactGot buy-infrom someonewho wasinitiallyskepticalHad tobalancecompetingbusinessprioritiesMade amistake thatturned into alearningopportunityGot stuck ona problemand askedfor helpRead orlistened tocontent relatedto designthinkingHad someonesuggest AI tosolve a problemthat doesn'tneed AIDiscoveredusers wereusing a servicecompletelydifferent thanintendedStruggled toget the rightpeople in aworkshopDiscovered aservice gapwe need toaddressDiscovereda pain pointI didn't knowexistedReceivedpositivefeedbackfromstakeholdersConnectedtwostakeholderstogetherReceivedpushbackfromstakeholdersTried a newresearchmethod ordesign toolMade aPowerPointor KeynotepresentationLearnedsomethingnew aboutan internalprocessSaw a userinteract withsomething in away that mademe rethink thedesignFound acreativeworkaroundfor a technicalconstraintStarted anew MiroboardHad an 'aha!'momentduring userresearchHeld anin-personworkshopHad to explainservice designto non-designers

Service Design Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Collaborated with a team I don't usually work with
  2. Created and shared a design artefact
  3. Got buy-in from someone who was initially skeptical
  4. Had to balance competing business priorities
  5. Made a mistake that turned into a learning opportunity
  6. Got stuck on a problem and asked for help
  7. Read or listened to content related to design thinking
  8. Had someone suggest AI to solve a problem that doesn't need AI
  9. Discovered users were using a service completely different than intended
  10. Struggled to get the right people in a workshop
  11. Discovered a service gap we need to address
  12. Discovered a pain point I didn't know existed
  13. Received positive feedback from stakeholders
  14. Connected two stakeholders together
  15. Received pushback from stakeholders
  16. Tried a new research method or design tool
  17. Made a PowerPoint or Keynote presentation
  18. Learned something new about an internal process
  19. Saw a user interact with something in a way that made me rethink the design
  20. Found a creative workaround for a technical constraint
  21. Started a new Miro board
  22. Had an 'aha!' moment during user research
  23. Held an in-person workshop
  24. Had to explain service design to non-designers