Held anin-personworkshopLearnedsomethingnew aboutan internalprocessHad someonesuggest AI tosolve a problemthat doesn'tneed AIGot buy-infrom someonewho wasinitiallyskepticalDiscovered aservice gapwe need toaddressHad tobalancecompetingbusinessprioritiesHad an 'aha!'momentduring userresearchStruggled toget the rightpeople in aworkshopTried a newresearchmethod ordesign toolMade aPowerPointor KeynotepresentationDiscoveredusers wereusing a servicecompletelydifferent thanintendedSaw a userinteract withsomething in away that mademe rethink thedesignCreatedand shareda designartefactDiscovereda pain pointI didn't knowexistedRead orlistened tocontent relatedto designthinkingHad to explainservice designto non-designersCollaboratedwith a team Idon't usuallywork withGot stuck ona problemand askedfor helpStarted anew MiroboardConnectedtwostakeholderstogetherReceivedpushbackfromstakeholdersMade amistake thatturned into alearningopportunityFound acreativeworkaroundfor a technicalconstraintReceivedpositivefeedbackfromstakeholdersHeld anin-personworkshopLearnedsomethingnew aboutan internalprocessHad someonesuggest AI tosolve a problemthat doesn'tneed AIGot buy-infrom someonewho wasinitiallyskepticalDiscovered aservice gapwe need toaddressHad tobalancecompetingbusinessprioritiesHad an 'aha!'momentduring userresearchStruggled toget the rightpeople in aworkshopTried a newresearchmethod ordesign toolMade aPowerPointor KeynotepresentationDiscoveredusers wereusing a servicecompletelydifferent thanintendedSaw a userinteract withsomething in away that mademe rethink thedesignCreatedand shareda designartefactDiscovereda pain pointI didn't knowexistedRead orlistened tocontent relatedto designthinkingHad to explainservice designto non-designersCollaboratedwith a team Idon't usuallywork withGot stuck ona problemand askedfor helpStarted anew MiroboardConnectedtwostakeholderstogetherReceivedpushbackfromstakeholdersMade amistake thatturned into alearningopportunityFound acreativeworkaroundfor a technicalconstraintReceivedpositivefeedbackfromstakeholders

Service Design Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Held an in-person workshop
  2. Learned something new about an internal process
  3. Had someone suggest AI to solve a problem that doesn't need AI
  4. Got buy-in from someone who was initially skeptical
  5. Discovered a service gap we need to address
  6. Had to balance competing business priorities
  7. Had an 'aha!' moment during user research
  8. Struggled to get the right people in a workshop
  9. Tried a new research method or design tool
  10. Made a PowerPoint or Keynote presentation
  11. Discovered users were using a service completely different than intended
  12. Saw a user interact with something in a way that made me rethink the design
  13. Created and shared a design artefact
  14. Discovered a pain point I didn't know existed
  15. Read or listened to content related to design thinking
  16. Had to explain service design to non-designers
  17. Collaborated with a team I don't usually work with
  18. Got stuck on a problem and asked for help
  19. Started a new Miro board
  20. Connected two stakeholders together
  21. Received pushback from stakeholders
  22. Made a mistake that turned into a learning opportunity
  23. Found a creative workaround for a technical constraint
  24. Received positive feedback from stakeholders