Had to explainservice designto non-designersConnectedtwostakeholderstogetherFound acreativeworkaroundfor a technicalconstraintTried a newresearchmethod ordesign toolHeld anin-personworkshopStarted anew MiroboardSaw a userinteract withsomething in away that mademe rethink thedesignGot buy-infrom someonewho wasinitiallyskepticalCreatedand shareda designartefactRead orlistened tocontent relatedto designthinkingStruggled toget the rightpeople in aworkshopMade aPowerPointor KeynotepresentationMade amistake thatturned into alearningopportunityDiscoveredusers wereusing a servicecompletelydifferent thanintendedHad an 'aha!'momentduring userresearchDiscovereda pain pointI didn't knowexistedCollaboratedwith a team Idon't usuallywork withHad tobalancecompetingbusinessprioritiesDiscovered aservice gapwe need toaddressHad someonesuggest AI tosolve a problemthat doesn'tneed AIReceivedpushbackfromstakeholdersLearnedsomethingnew aboutan internalprocessReceivedpositivefeedbackfromstakeholdersGot stuck ona problemand askedfor helpHad to explainservice designto non-designersConnectedtwostakeholderstogetherFound acreativeworkaroundfor a technicalconstraintTried a newresearchmethod ordesign toolHeld anin-personworkshopStarted anew MiroboardSaw a userinteract withsomething in away that mademe rethink thedesignGot buy-infrom someonewho wasinitiallyskepticalCreatedand shareda designartefactRead orlistened tocontent relatedto designthinkingStruggled toget the rightpeople in aworkshopMade aPowerPointor KeynotepresentationMade amistake thatturned into alearningopportunityDiscoveredusers wereusing a servicecompletelydifferent thanintendedHad an 'aha!'momentduring userresearchDiscovereda pain pointI didn't knowexistedCollaboratedwith a team Idon't usuallywork withHad tobalancecompetingbusinessprioritiesDiscovered aservice gapwe need toaddressHad someonesuggest AI tosolve a problemthat doesn'tneed AIReceivedpushbackfromstakeholdersLearnedsomethingnew aboutan internalprocessReceivedpositivefeedbackfromstakeholdersGot stuck ona problemand askedfor help

Service Design Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Had to explain service design to non-designers
  2. Connected two stakeholders together
  3. Found a creative workaround for a technical constraint
  4. Tried a new research method or design tool
  5. Held an in-person workshop
  6. Started a new Miro board
  7. Saw a user interact with something in a way that made me rethink the design
  8. Got buy-in from someone who was initially skeptical
  9. Created and shared a design artefact
  10. Read or listened to content related to design thinking
  11. Struggled to get the right people in a workshop
  12. Made a PowerPoint or Keynote presentation
  13. Made a mistake that turned into a learning opportunity
  14. Discovered users were using a service completely different than intended
  15. Had an 'aha!' moment during user research
  16. Discovered a pain point I didn't know existed
  17. Collaborated with a team I don't usually work with
  18. Had to balance competing business priorities
  19. Discovered a service gap we need to address
  20. Had someone suggest AI to solve a problem that doesn't need AI
  21. Received pushback from stakeholders
  22. Learned something new about an internal process
  23. Received positive feedback from stakeholders
  24. Got stuck on a problem and asked for help