Answer thephone within10 seconds(equivalent 3rings)Zerooverduemessage inyour shiftAttach andMerge 5ALL profileNominate1colleaguefor Star ofthe MonthGuest NameUsage overKIPSU responsesat least twice perguest. (1 weekmeasurement)Setup 2Sparkle ina Month Finish the 14day KIPSUwith 2:30 orbetterresponse timeSend 75welcomemessagesin a dayEnroll 3guests inALLMembershipin a monthSend 100WelcomeMessagesper DayParticipate1 responsein SundayBrainstormInput 5 HSKScores,empowerand recoverReverse andCredit Back 5RefreshmentCenters dispute(acceptableamount)Clear the RSInbox - Ensure youhaveRESPONDED 10emails under yourname in a monthHandle anElevatorEntrapment /Emergency, Trackand Comfort Callthe guests.Wellness CheckSend 100Folios in aweek (Fridayto Thursday)Setup 4Sparklesin aMonthGet 1commendationfrom VOG,KIPSU, Emailin a monthRaise 10Synergy Ticketswith a ScoreTicket. Follow upwith guest andensure resolvedHave 1 coffeewith HSK /MNT Operator/Runner -Photo sendClear 505555Messagesin 1 monthZERO guest orcolleagueconcerns reunprofessionalbehavior in amonthFinish the 7day KIPSUwith 2:30 orbetterresponse timeGet 2bravogramsfrom adifferentdepartmentAnswer thephone within10 seconds(equivalent 3rings)Zerooverduemessage inyour shiftAttach andMerge 5ALL profileNominate1colleaguefor Star ofthe MonthGuest NameUsage overKIPSU responsesat least twice perguest. (1 weekmeasurement)Setup 2Sparkle ina Month Finish the 14day KIPSUwith 2:30 orbetterresponse timeSend 75welcomemessagesin a dayEnroll 3guests inALLMembershipin a monthSend 100WelcomeMessagesper DayParticipate1 responsein SundayBrainstormInput 5 HSKScores,empowerand recoverReverse andCredit Back 5RefreshmentCenters dispute(acceptableamount)Clear the RSInbox - Ensure youhaveRESPONDED 10emails under yourname in a monthHandle anElevatorEntrapment /Emergency, Trackand Comfort Callthe guests.Wellness CheckSend 100Folios in aweek (Fridayto Thursday)Setup 4Sparklesin aMonthGet 1commendationfrom VOG,KIPSU, Emailin a monthRaise 10Synergy Ticketswith a ScoreTicket. Follow upwith guest andensure resolvedHave 1 coffeewith HSK /MNT Operator/Runner -Photo sendClear 505555Messagesin 1 monthZERO guest orcolleagueconcerns reunprofessionalbehavior in amonthFinish the 7day KIPSUwith 2:30 orbetterresponse timeGet 2bravogramsfrom adifferentdepartment

ROYAL SERVICE BINGO 2.0 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer the phone within 10 seconds (equivalent 3 rings)
  2. Zero overdue message in your shift
  3. Attach and Merge 5 ALL profile
  4. Nominate 1colleague for Star of the Month
  5. Guest Name Usage over KIPSU responses at least twice per guest. (1 week measurement)
  6. Setup 2 Sparkle in a Month
  7. Finish the 14 day KIPSU with 2:30 or better response time
  8. Send 75 welcome messages in a day
  9. Enroll 3 guests in ALL Membership in a month
  10. Send 100 Welcome Messages per Day
  11. Participate 1 response in Sunday Brainstorm
  12. Input 5 HSK Scores, empower and recover
  13. Reverse and Credit Back 5 Refreshment Centers dispute (acceptable amount)
  14. Clear the RS Inbox - Ensure you have RESPONDED 10 emails under your name in a month
  15. Handle an Elevator Entrapment / Emergency, Track and Comfort Call the guests. Wellness Check
  16. Send 100 Folios in a week (Friday to Thursday)
  17. Setup 4 Sparkles in a Month
  18. Get 1 commendation from VOG, KIPSU, Email in a month
  19. Raise 10 Synergy Tickets with a Score Ticket. Follow up with guest and ensure resolved
  20. Have 1 coffee with HSK / MNT Operator/ Runner - Photo send
  21. Clear 50 5555 Messages in 1 month
  22. ZERO guest or colleague concerns re unprofessional behavior in a month
  23. Finish the 7 day KIPSU with 2:30 or better response time
  24. Get 2 bravograms from a different department