Have 1 coffeewith HSK /MNT Operator/Runner -Photo sendGet 2bravogramsfrom adifferentdepartmentSetup 2Sparkle ina Month Clear 505555Messagesin 1 monthNominate1colleaguefor Star ofthe MonthClear the RSInbox - Ensure youhaveRESPONDED 10emails under yourname in a monthAnswer thephone within10 seconds(equivalent 3rings)Get 1commendationfrom VOG,KIPSU, Emailin a monthFinish the 14day KIPSUwith 2:30 orbetterresponse timeZerooverduemessage inyour shiftSend 75welcomemessagesin a dayReverse andCredit Back 5RefreshmentCenters dispute(acceptableamount)Setup 4Sparklesin aMonthZERO guest orcolleagueconcerns reunprofessionalbehavior in amonthParticipate1 responsein SundayBrainstormFinish the 7day KIPSUwith 2:30 orbetterresponse timeGuest NameUsage overKIPSU responsesat least twice perguest. (1 weekmeasurement)Raise 10Synergy Ticketswith a ScoreTicket. Follow upwith guest andensure resolvedHandle anElevatorEntrapment /Emergency, Trackand Comfort Callthe guests.Wellness CheckAttach andMerge 5ALL profileEnroll 3guests inALLMembershipin a monthSend 100WelcomeMessagesper DaySend 100Folios in aweek (Fridayto Thursday)Input 5 HSKScores,empowerand recoverHave 1 coffeewith HSK /MNT Operator/Runner -Photo sendGet 2bravogramsfrom adifferentdepartmentSetup 2Sparkle ina Month Clear 505555Messagesin 1 monthNominate1colleaguefor Star ofthe MonthClear the RSInbox - Ensure youhaveRESPONDED 10emails under yourname in a monthAnswer thephone within10 seconds(equivalent 3rings)Get 1commendationfrom VOG,KIPSU, Emailin a monthFinish the 14day KIPSUwith 2:30 orbetterresponse timeZerooverduemessage inyour shiftSend 75welcomemessagesin a dayReverse andCredit Back 5RefreshmentCenters dispute(acceptableamount)Setup 4Sparklesin aMonthZERO guest orcolleagueconcerns reunprofessionalbehavior in amonthParticipate1 responsein SundayBrainstormFinish the 7day KIPSUwith 2:30 orbetterresponse timeGuest NameUsage overKIPSU responsesat least twice perguest. (1 weekmeasurement)Raise 10Synergy Ticketswith a ScoreTicket. Follow upwith guest andensure resolvedHandle anElevatorEntrapment /Emergency, Trackand Comfort Callthe guests.Wellness CheckAttach andMerge 5ALL profileEnroll 3guests inALLMembershipin a monthSend 100WelcomeMessagesper DaySend 100Folios in aweek (Fridayto Thursday)Input 5 HSKScores,empowerand recover

ROYAL SERVICE BINGO 2.0 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have 1 coffee with HSK / MNT Operator/ Runner - Photo send
  2. Get 2 bravograms from a different department
  3. Setup 2 Sparkle in a Month
  4. Clear 50 5555 Messages in 1 month
  5. Nominate 1colleague for Star of the Month
  6. Clear the RS Inbox - Ensure you have RESPONDED 10 emails under your name in a month
  7. Answer the phone within 10 seconds (equivalent 3 rings)
  8. Get 1 commendation from VOG, KIPSU, Email in a month
  9. Finish the 14 day KIPSU with 2:30 or better response time
  10. Zero overdue message in your shift
  11. Send 75 welcome messages in a day
  12. Reverse and Credit Back 5 Refreshment Centers dispute (acceptable amount)
  13. Setup 4 Sparkles in a Month
  14. ZERO guest or colleague concerns re unprofessional behavior in a month
  15. Participate 1 response in Sunday Brainstorm
  16. Finish the 7 day KIPSU with 2:30 or better response time
  17. Guest Name Usage over KIPSU responses at least twice per guest. (1 week measurement)
  18. Raise 10 Synergy Tickets with a Score Ticket. Follow up with guest and ensure resolved
  19. Handle an Elevator Entrapment / Emergency, Track and Comfort Call the guests. Wellness Check
  20. Attach and Merge 5 ALL profile
  21. Enroll 3 guests in ALL Membership in a month
  22. Send 100 Welcome Messages per Day
  23. Send 100 Folios in a week (Friday to Thursday)
  24. Input 5 HSK Scores, empower and recover