Handle anElevatorEntrapment /Emergency, Trackand Comfort Callthe guests.Wellness CheckParticipate1 responsein SundayBrainstormClear the RSInbox - Ensure youhaveRESPONDED 10emails under yourname in a monthGet 1commendationfrom VOG,KIPSU, Emailin a monthSend 75welcomemessagesin a dayClear 505555Messagesin 1 monthAnswer thephone within10 seconds(equivalent 3rings)Nominate1colleaguefor Star ofthe MonthSetup 4Sparklesin aMonthHave 1 coffeewith HSK /MNT Operator/Runner -Photo sendGet 2bravogramsfrom adifferentdepartmentEnroll 3guests inALLMembershipin a monthInput 5 HSKScores,empowerand recoverAttach andMerge 5ALL profileReverse andCredit Back 5RefreshmentCenters dispute(acceptableamount)ZERO guest orcolleagueconcerns reunprofessionalbehavior in amonthFinish the 14day KIPSUwith 2:30 orbetterresponse timeGuest NameUsage overKIPSU responsesat least twice perguest. (1 weekmeasurement)Raise 10Synergy Ticketswith a ScoreTicket. Follow upwith guest andensure resolvedSend 100WelcomeMessagesper DayZerooverduemessage inyour shiftSend 100Folios in aweek (Fridayto Thursday)Setup 2Sparkle ina Month Finish the 7day KIPSUwith 2:30 orbetterresponse timeHandle anElevatorEntrapment /Emergency, Trackand Comfort Callthe guests.Wellness CheckParticipate1 responsein SundayBrainstormClear the RSInbox - Ensure youhaveRESPONDED 10emails under yourname in a monthGet 1commendationfrom VOG,KIPSU, Emailin a monthSend 75welcomemessagesin a dayClear 505555Messagesin 1 monthAnswer thephone within10 seconds(equivalent 3rings)Nominate1colleaguefor Star ofthe MonthSetup 4Sparklesin aMonthHave 1 coffeewith HSK /MNT Operator/Runner -Photo sendGet 2bravogramsfrom adifferentdepartmentEnroll 3guests inALLMembershipin a monthInput 5 HSKScores,empowerand recoverAttach andMerge 5ALL profileReverse andCredit Back 5RefreshmentCenters dispute(acceptableamount)ZERO guest orcolleagueconcerns reunprofessionalbehavior in amonthFinish the 14day KIPSUwith 2:30 orbetterresponse timeGuest NameUsage overKIPSU responsesat least twice perguest. (1 weekmeasurement)Raise 10Synergy Ticketswith a ScoreTicket. Follow upwith guest andensure resolvedSend 100WelcomeMessagesper DayZerooverduemessage inyour shiftSend 100Folios in aweek (Fridayto Thursday)Setup 2Sparkle ina Month Finish the 7day KIPSUwith 2:30 orbetterresponse time

ROYAL SERVICE BINGO 2.0 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Handle an Elevator Entrapment / Emergency, Track and Comfort Call the guests. Wellness Check
  2. Participate 1 response in Sunday Brainstorm
  3. Clear the RS Inbox - Ensure you have RESPONDED 10 emails under your name in a month
  4. Get 1 commendation from VOG, KIPSU, Email in a month
  5. Send 75 welcome messages in a day
  6. Clear 50 5555 Messages in 1 month
  7. Answer the phone within 10 seconds (equivalent 3 rings)
  8. Nominate 1colleague for Star of the Month
  9. Setup 4 Sparkles in a Month
  10. Have 1 coffee with HSK / MNT Operator/ Runner - Photo send
  11. Get 2 bravograms from a different department
  12. Enroll 3 guests in ALL Membership in a month
  13. Input 5 HSK Scores, empower and recover
  14. Attach and Merge 5 ALL profile
  15. Reverse and Credit Back 5 Refreshment Centers dispute (acceptable amount)
  16. ZERO guest or colleague concerns re unprofessional behavior in a month
  17. Finish the 14 day KIPSU with 2:30 or better response time
  18. Guest Name Usage over KIPSU responses at least twice per guest. (1 week measurement)
  19. Raise 10 Synergy Tickets with a Score Ticket. Follow up with guest and ensure resolved
  20. Send 100 Welcome Messages per Day
  21. Zero overdue message in your shift
  22. Send 100 Folios in a week (Friday to Thursday)
  23. Setup 2 Sparkle in a Month
  24. Finish the 7 day KIPSU with 2:30 or better response time