Finish the 7day KIPSUwith 2:30 orbetterresponse timeNominate1colleaguefor Star ofthe MonthClear 505555Messagesin 1 monthAttach andMerge 5ALL profileGuest NameUsage overKIPSU responsesat least twice perguest. (1 weekmeasurement)Setup 2Sparkle ina Month Have 1 coffeewith HSK /MNT Operator/Runner -Photo sendClear the RSInbox - Ensure youhaveRESPONDED 10emails under yourname in a monthInput 5 HSKScores,empowerand recoverEnroll 3guests inALLMembershipin a monthZERO guest orcolleagueconcerns reunprofessionalbehavior in amonthSend 100Folios in aweek (Fridayto Thursday)Finish the 14day KIPSUwith 2:30 orbetterresponse timeSetup 4Sparklesin aMonthGet 2bravogramsfrom adifferentdepartmentGet 1commendationfrom VOG,KIPSU, Emailin a monthParticipate1 responsein SundayBrainstormSend 100WelcomeMessagesper DaySend 75welcomemessagesin a dayZerooverduemessage inyour shiftAnswer thephone within10 seconds(equivalent 3rings)Raise 10Synergy Ticketswith a ScoreTicket. Follow upwith guest andensure resolvedReverse andCredit Back 5RefreshmentCenters dispute(acceptableamount)Handle anElevatorEntrapment /Emergency, Trackand Comfort Callthe guests.Wellness CheckFinish the 7day KIPSUwith 2:30 orbetterresponse timeNominate1colleaguefor Star ofthe MonthClear 505555Messagesin 1 monthAttach andMerge 5ALL profileGuest NameUsage overKIPSU responsesat least twice perguest. (1 weekmeasurement)Setup 2Sparkle ina Month Have 1 coffeewith HSK /MNT Operator/Runner -Photo sendClear the RSInbox - Ensure youhaveRESPONDED 10emails under yourname in a monthInput 5 HSKScores,empowerand recoverEnroll 3guests inALLMembershipin a monthZERO guest orcolleagueconcerns reunprofessionalbehavior in amonthSend 100Folios in aweek (Fridayto Thursday)Finish the 14day KIPSUwith 2:30 orbetterresponse timeSetup 4Sparklesin aMonthGet 2bravogramsfrom adifferentdepartmentGet 1commendationfrom VOG,KIPSU, Emailin a monthParticipate1 responsein SundayBrainstormSend 100WelcomeMessagesper DaySend 75welcomemessagesin a dayZerooverduemessage inyour shiftAnswer thephone within10 seconds(equivalent 3rings)Raise 10Synergy Ticketswith a ScoreTicket. Follow upwith guest andensure resolvedReverse andCredit Back 5RefreshmentCenters dispute(acceptableamount)Handle anElevatorEntrapment /Emergency, Trackand Comfort Callthe guests.Wellness Check

ROYAL SERVICE BINGO 2.0 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Finish the 7 day KIPSU with 2:30 or better response time
  2. Nominate 1colleague for Star of the Month
  3. Clear 50 5555 Messages in 1 month
  4. Attach and Merge 5 ALL profile
  5. Guest Name Usage over KIPSU responses at least twice per guest. (1 week measurement)
  6. Setup 2 Sparkle in a Month
  7. Have 1 coffee with HSK / MNT Operator/ Runner - Photo send
  8. Clear the RS Inbox - Ensure you have RESPONDED 10 emails under your name in a month
  9. Input 5 HSK Scores, empower and recover
  10. Enroll 3 guests in ALL Membership in a month
  11. ZERO guest or colleague concerns re unprofessional behavior in a month
  12. Send 100 Folios in a week (Friday to Thursday)
  13. Finish the 14 day KIPSU with 2:30 or better response time
  14. Setup 4 Sparkles in a Month
  15. Get 2 bravograms from a different department
  16. Get 1 commendation from VOG, KIPSU, Email in a month
  17. Participate 1 response in Sunday Brainstorm
  18. Send 100 Welcome Messages per Day
  19. Send 75 welcome messages in a day
  20. Zero overdue message in your shift
  21. Answer the phone within 10 seconds (equivalent 3 rings)
  22. Raise 10 Synergy Tickets with a Score Ticket. Follow up with guest and ensure resolved
  23. Reverse and Credit Back 5 Refreshment Centers dispute (acceptable amount)
  24. Handle an Elevator Entrapment / Emergency, Track and Comfort Call the guests. Wellness Check