Mediated aroommateconflict  Walked aresident toclass or acampus office  Used oldmaterialsin a newway Said “no”to avoidburnout Modeledaboundaryclearly Tookinitiativewithoutbeing asked  Followed upafter adifficultconversation  Took chargein anemergencysituation  Co-ledsomethingwith a newerRA/CA  Helpedcalm astressed-out peer Coveredduty sosomeonecould rest Learned froma past mistakeand changedcourse  Had aresident textyou forsupport  Turned acasualinteraction intoa meaningfulone  Let go of ahabit thatburned youout  Wasvulnerablein staffmeeting Planned aprogram thataligned withyour values  Affirmed ateammate’sgrowth Volunteeredto lead ameeting oragenda item  Advocatedfor somethingat a hall orResLife level  Gotvulnerable ina 1:1 or staffspace  Adjusted yourtone mid-conversationto de-escalate  Asked forfeedbackfrom yoursupervisor  Revisited yourRA/CA “why”to regroundyourself  Supported astaff memberwho wasfrustrated  Started anew traditionon your flooror staff  Supportedan RA/CAin crisis Askedsomeone“how are youreallydoing?” Helpedresolve astaff conflictcalmly  Mediated aroommateconflict  Walked aresident toclass or acampus office  Used oldmaterialsin a newway Said “no”to avoidburnout Modeledaboundaryclearly Tookinitiativewithoutbeing asked  Followed upafter adifficultconversation  Took chargein anemergencysituation  Co-ledsomethingwith a newerRA/CA  Helpedcalm astressed-out peer Coveredduty sosomeonecould rest Learned froma past mistakeand changedcourse  Had aresident textyou forsupport  Turned acasualinteraction intoa meaningfulone  Let go of ahabit thatburned youout  Wasvulnerablein staffmeeting Planned aprogram thataligned withyour values  Affirmed ateammate’sgrowth Volunteeredto lead ameeting oragenda item  Advocatedfor somethingat a hall orResLife level  Gotvulnerable ina 1:1 or staffspace  Adjusted yourtone mid-conversationto de-escalate  Asked forfeedbackfrom yoursupervisor  Revisited yourRA/CA “why”to regroundyourself  Supported astaff memberwho wasfrustrated  Started anew traditionon your flooror staff  Supportedan RA/CAin crisis Askedsomeone“how are youreallydoing?” Helpedresolve astaff conflictcalmly  

RA/CA RETURNER - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mediated a roommate conflict
  2. Walked a resident to class or a campus office
  3. Used old materials in a new way
  4. Said “no” to avoid burnout
  5. Modeled a boundary clearly
  6. Took initiative without being asked
  7. Followed up after a difficult conversation
  8. Took charge in an emergency situation
  9. Co-led something with a newer RA/CA
  10. Helped calm a stressed-out peer
  11. Covered duty so someone could rest
  12. Learned from a past mistake and changed course
  13. Had a resident text you for support
  14. Turned a casual interaction into a meaningful one
  15. Let go of a habit that burned you out
  16. Was vulnerable in staff meeting
  17. Planned a program that aligned with your values
  18. Affirmed a teammate’s growth
  19. Volunteered to lead a meeting or agenda item
  20. Advocated for something at a hall or ResLife level
  21. Got vulnerable in a 1:1 or staff space
  22. Adjusted your tone mid-conversation to de-escalate
  23. Asked for feedback from your supervisor
  24. Revisited your RA/CA “why” to reground yourself
  25. Supported a staff member who was frustrated
  26. Started a new tradition on your floor or staff
  27. Supported an RA/CA in crisis
  28. Asked someone “how are you really doing?”
  29. Helped resolve a staff conflict calmly