Offerstickers topediatricpatientsExplainwhat youare doingto a patientSay pleaseand thankyou to apatientSmilewhengreeting apatientDeescalatea negativesituationIntroduceyourselfbeforehelping apatientGreet apatientwith "Goodmorning!"Thank apatient fortheircopaySharea snackor gumOffer tocarrysomethingfor someoneComplimenta patientOffer a maskor tissue tosomeone inneedLetsomeonego ahead ofyou in lineEscort apatient whodoesn't knowwhere to goApologizesincerelyfor delaysComplimenta coworkerHelp acoworkerwithoutbeing askedWrite downinstructions forsomeone whoneeds helprememberingTell a patient"Goodbye"when theyleaveHold thedoor fora patientEncouragea patientEncourageacoworkerAsk "howcan I helpyoutoday?"Leave akind noteforsomeoneOfferstickers topediatricpatientsExplainwhat youare doingto a patientSay pleaseand thankyou to apatientSmilewhengreeting apatientDeescalatea negativesituationIntroduceyourselfbeforehelping apatientGreet apatientwith "Goodmorning!"Thank apatient fortheircopaySharea snackor gumOffer tocarrysomethingfor someoneComplimenta patientOffer a maskor tissue tosomeone inneedLetsomeonego ahead ofyou in lineEscort apatient whodoesn't knowwhere to goApologizesincerelyfor delaysComplimenta coworkerHelp acoworkerwithoutbeing askedWrite downinstructions forsomeone whoneeds helprememberingTell a patient"Goodbye"when theyleaveHold thedoor fora patientEncouragea patientEncourageacoworkerAsk "howcan I helpyoutoday?"Leave akind noteforsomeone

Politeness Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offer stickers to pediatric patients
  2. Explain what you are doing to a patient
  3. Say please and thank you to a patient
  4. Smile when greeting a patient
  5. Deescalate a negative situation
  6. Introduce yourself before helping a patient
  7. Greet a patient with "Good morning!"
  8. Thank a patient for their copay
  9. Share a snack or gum
  10. Offer to carry something for someone
  11. Compliment a patient
  12. Offer a mask or tissue to someone in need
  13. Let someone go ahead of you in line
  14. Escort a patient who doesn't know where to go
  15. Apologize sincerely for delays
  16. Compliment a coworker
  17. Help a coworker without being asked
  18. Write down instructions for someone who needs help remembering
  19. Tell a patient "Goodbye" when they leave
  20. Hold the door for a patient
  21. Encourage a patient
  22. Encourage a coworker
  23. Ask "how can I help you today?"
  24. Leave a kind note for someone