Sharea snackor gumComplimenta coworkerHold thedoor fora patientGreet apatientwith "Goodmorning!"EncourageacoworkerEncouragea patientIntroduceyourselfbeforehelping apatientTell a patient"Goodbye"when theyleaveComplimenta patientAsk "howcan I helpyoutoday?"Offer a maskor tissue tosomeone inneedWrite downinstructions forsomeone whoneeds helprememberingLetsomeonego ahead ofyou in lineSay pleaseand thankyou to apatientHelp acoworkerwithoutbeing askedOfferstickers topediatricpatientsSmilewhengreeting apatientApologizesincerelyfor delaysDeescalatea negativesituationThank apatient fortheircopayLeave akind noteforsomeoneEscort apatient whodoesn't knowwhere to goOffer tocarrysomethingfor someoneExplainwhat youare doingto a patientSharea snackor gumComplimenta coworkerHold thedoor fora patientGreet apatientwith "Goodmorning!"EncourageacoworkerEncouragea patientIntroduceyourselfbeforehelping apatientTell a patient"Goodbye"when theyleaveComplimenta patientAsk "howcan I helpyoutoday?"Offer a maskor tissue tosomeone inneedWrite downinstructions forsomeone whoneeds helprememberingLetsomeonego ahead ofyou in lineSay pleaseand thankyou to apatientHelp acoworkerwithoutbeing askedOfferstickers topediatricpatientsSmilewhengreeting apatientApologizesincerelyfor delaysDeescalatea negativesituationThank apatient fortheircopayLeave akind noteforsomeoneEscort apatient whodoesn't knowwhere to goOffer tocarrysomethingfor someoneExplainwhat youare doingto a patient

Politeness Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Share a snack or gum
  2. Compliment a coworker
  3. Hold the door for a patient
  4. Greet a patient with "Good morning!"
  5. Encourage a coworker
  6. Encourage a patient
  7. Introduce yourself before helping a patient
  8. Tell a patient "Goodbye" when they leave
  9. Compliment a patient
  10. Ask "how can I help you today?"
  11. Offer a mask or tissue to someone in need
  12. Write down instructions for someone who needs help remembering
  13. Let someone go ahead of you in line
  14. Say please and thank you to a patient
  15. Help a coworker without being asked
  16. Offer stickers to pediatric patients
  17. Smile when greeting a patient
  18. Apologize sincerely for delays
  19. Deescalate a negative situation
  20. Thank a patient for their copay
  21. Leave a kind note for someone
  22. Escort a patient who doesn't know where to go
  23. Offer to carry something for someone
  24. Explain what you are doing to a patient