Complimenta coworkerApologizesincerelyfor delaysLetsomeonego ahead ofyou in lineExplainwhat youare doingto a patientEncourageacoworkerHold thedoor fora patientWrite downinstructions forsomeone whoneeds helprememberingGreet apatientwith "Goodmorning!"Smilewhengreeting apatientComplimenta patientOffer tocarrysomethingfor someoneThank apatient fortheircopayEscort apatient whodoesn't knowwhere to goDeescalatea negativesituationLeave akind noteforsomeoneSharea snackor gumOfferstickers topediatricpatientsHelp acoworkerwithoutbeing askedOffer a maskor tissue tosomeone inneedSay pleaseand thankyou to apatientAsk "howcan I helpyoutoday?"Introduceyourselfbeforehelping apatientTell a patient"Goodbye"when theyleaveEncouragea patientComplimenta coworkerApologizesincerelyfor delaysLetsomeonego ahead ofyou in lineExplainwhat youare doingto a patientEncourageacoworkerHold thedoor fora patientWrite downinstructions forsomeone whoneeds helprememberingGreet apatientwith "Goodmorning!"Smilewhengreeting apatientComplimenta patientOffer tocarrysomethingfor someoneThank apatient fortheircopayEscort apatient whodoesn't knowwhere to goDeescalatea negativesituationLeave akind noteforsomeoneSharea snackor gumOfferstickers topediatricpatientsHelp acoworkerwithoutbeing askedOffer a maskor tissue tosomeone inneedSay pleaseand thankyou to apatientAsk "howcan I helpyoutoday?"Introduceyourselfbeforehelping apatientTell a patient"Goodbye"when theyleaveEncouragea patient

Politeness Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Compliment a coworker
  2. Apologize sincerely for delays
  3. Let someone go ahead of you in line
  4. Explain what you are doing to a patient
  5. Encourage a coworker
  6. Hold the door for a patient
  7. Write down instructions for someone who needs help remembering
  8. Greet a patient with "Good morning!"
  9. Smile when greeting a patient
  10. Compliment a patient
  11. Offer to carry something for someone
  12. Thank a patient for their copay
  13. Escort a patient who doesn't know where to go
  14. Deescalate a negative situation
  15. Leave a kind note for someone
  16. Share a snack or gum
  17. Offer stickers to pediatric patients
  18. Help a coworker without being asked
  19. Offer a mask or tissue to someone in need
  20. Say please and thank you to a patient
  21. Ask "how can I help you today?"
  22. Introduce yourself before helping a patient
  23. Tell a patient "Goodbye" when they leave
  24. Encourage a patient