Ask "howcan I helpyoutoday?"Sharea snackor gumLetsomeonego ahead ofyou in lineOffer tocarrysomethingfor someoneGreet apatientwith "Goodmorning!"Tell a patient"Goodbye"when theyleaveSay pleaseand thankyou to apatientExplainwhat youare doingto a patientThank apatient fortheircopayComplimenta coworkerOfferstickers topediatricpatientsOffer a maskor tissue tosomeone inneedLeave akind noteforsomeoneHold thedoor fora patientIntroduceyourselfbeforehelping apatientDeescalatea negativesituationHelp acoworkerwithoutbeing askedEscort apatient whodoesn't knowwhere to goSmilewhengreeting apatientWrite downinstructions forsomeone whoneeds helprememberingEncouragea patientComplimenta patientApologizesincerelyfor delaysEncourageacoworkerAsk "howcan I helpyoutoday?"Sharea snackor gumLetsomeonego ahead ofyou in lineOffer tocarrysomethingfor someoneGreet apatientwith "Goodmorning!"Tell a patient"Goodbye"when theyleaveSay pleaseand thankyou to apatientExplainwhat youare doingto a patientThank apatient fortheircopayComplimenta coworkerOfferstickers topediatricpatientsOffer a maskor tissue tosomeone inneedLeave akind noteforsomeoneHold thedoor fora patientIntroduceyourselfbeforehelping apatientDeescalatea negativesituationHelp acoworkerwithoutbeing askedEscort apatient whodoesn't knowwhere to goSmilewhengreeting apatientWrite downinstructions forsomeone whoneeds helprememberingEncouragea patientComplimenta patientApologizesincerelyfor delaysEncourageacoworker

Politeness Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask "how can I help you today?"
  2. Share a snack or gum
  3. Let someone go ahead of you in line
  4. Offer to carry something for someone
  5. Greet a patient with "Good morning!"
  6. Tell a patient "Goodbye" when they leave
  7. Say please and thank you to a patient
  8. Explain what you are doing to a patient
  9. Thank a patient for their copay
  10. Compliment a coworker
  11. Offer stickers to pediatric patients
  12. Offer a mask or tissue to someone in need
  13. Leave a kind note for someone
  14. Hold the door for a patient
  15. Introduce yourself before helping a patient
  16. Deescalate a negative situation
  17. Help a coworker without being asked
  18. Escort a patient who doesn't know where to go
  19. Smile when greeting a patient
  20. Write down instructions for someone who needs help remembering
  21. Encourage a patient
  22. Compliment a patient
  23. Apologize sincerely for delays
  24. Encourage a coworker