Complimenta patientTell a patient"Goodbye"when theyleaveOffer a maskor tissue tosomeone inneedDeescalatea negativesituationEscort apatient whodoesn't knowwhere to goComplimenta coworkerHelp acoworkerwithoutbeing askedGreet apatientwith "Goodmorning!"Letsomeonego ahead ofyou in lineEncouragea patientSmilewhengreeting apatientSay pleaseand thankyou to apatientThank apatient fortheircopayWrite downinstructions forsomeone whoneeds helprememberingExplainwhat youare doingto a patientApologizesincerelyfor delaysEncourageacoworkerLeave akind noteforsomeoneSharea snackor gumHold thedoor fora patientAsk "howcan I helpyoutoday?"Introduceyourselfbeforehelping apatientOffer tocarrysomethingfor someoneOfferstickers topediatricpatientsComplimenta patientTell a patient"Goodbye"when theyleaveOffer a maskor tissue tosomeone inneedDeescalatea negativesituationEscort apatient whodoesn't knowwhere to goComplimenta coworkerHelp acoworkerwithoutbeing askedGreet apatientwith "Goodmorning!"Letsomeonego ahead ofyou in lineEncouragea patientSmilewhengreeting apatientSay pleaseand thankyou to apatientThank apatient fortheircopayWrite downinstructions forsomeone whoneeds helprememberingExplainwhat youare doingto a patientApologizesincerelyfor delaysEncourageacoworkerLeave akind noteforsomeoneSharea snackor gumHold thedoor fora patientAsk "howcan I helpyoutoday?"Introduceyourselfbeforehelping apatientOffer tocarrysomethingfor someoneOfferstickers topediatricpatients

Politeness Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Compliment a patient
  2. Tell a patient "Goodbye" when they leave
  3. Offer a mask or tissue to someone in need
  4. Deescalate a negative situation
  5. Escort a patient who doesn't know where to go
  6. Compliment a coworker
  7. Help a coworker without being asked
  8. Greet a patient with "Good morning!"
  9. Let someone go ahead of you in line
  10. Encourage a patient
  11. Smile when greeting a patient
  12. Say please and thank you to a patient
  13. Thank a patient for their copay
  14. Write down instructions for someone who needs help remembering
  15. Explain what you are doing to a patient
  16. Apologize sincerely for delays
  17. Encourage a coworker
  18. Leave a kind note for someone
  19. Share a snack or gum
  20. Hold the door for a patient
  21. Ask "how can I help you today?"
  22. Introduce yourself before helping a patient
  23. Offer to carry something for someone
  24. Offer stickers to pediatric patients