Thank apatient fortheircopayTell a patient"Goodbye"when theyleaveLeave akind noteforsomeoneExplainwhat youare doingto a patientOffer a maskor tissue tosomeone inneedIntroduceyourselfbeforehelping apatientSay pleaseand thankyou to apatientSmilewhengreeting apatientHelp acoworkerwithoutbeing askedApologizesincerelyfor delaysOfferstickers topediatricpatientsComplimenta coworkerEscort apatient whodoesn't knowwhere to goSharea snackor gumComplimenta patientHold thedoor fora patientDeescalatea negativesituationEncouragea patientWrite downinstructions forsomeone whoneeds helprememberingLetsomeonego ahead ofyou in lineOffer tocarrysomethingfor someoneGreet apatientwith "Goodmorning!"Ask "howcan I helpyoutoday?"EncourageacoworkerThank apatient fortheircopayTell a patient"Goodbye"when theyleaveLeave akind noteforsomeoneExplainwhat youare doingto a patientOffer a maskor tissue tosomeone inneedIntroduceyourselfbeforehelping apatientSay pleaseand thankyou to apatientSmilewhengreeting apatientHelp acoworkerwithoutbeing askedApologizesincerelyfor delaysOfferstickers topediatricpatientsComplimenta coworkerEscort apatient whodoesn't knowwhere to goSharea snackor gumComplimenta patientHold thedoor fora patientDeescalatea negativesituationEncouragea patientWrite downinstructions forsomeone whoneeds helprememberingLetsomeonego ahead ofyou in lineOffer tocarrysomethingfor someoneGreet apatientwith "Goodmorning!"Ask "howcan I helpyoutoday?"Encourageacoworker

Politeness Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank a patient for their copay
  2. Tell a patient "Goodbye" when they leave
  3. Leave a kind note for someone
  4. Explain what you are doing to a patient
  5. Offer a mask or tissue to someone in need
  6. Introduce yourself before helping a patient
  7. Say please and thank you to a patient
  8. Smile when greeting a patient
  9. Help a coworker without being asked
  10. Apologize sincerely for delays
  11. Offer stickers to pediatric patients
  12. Compliment a coworker
  13. Escort a patient who doesn't know where to go
  14. Share a snack or gum
  15. Compliment a patient
  16. Hold the door for a patient
  17. Deescalate a negative situation
  18. Encourage a patient
  19. Write down instructions for someone who needs help remembering
  20. Let someone go ahead of you in line
  21. Offer to carry something for someone
  22. Greet a patient with "Good morning!"
  23. Ask "how can I help you today?"
  24. Encourage a coworker