Complimenta patientSay pleaseand thankyou to apatientTell a patient"Goodbye"when theyleaveGreet apatientwith "Goodmorning!"EncourageacoworkerDeescalatea negativesituationOffer a maskor tissue tosomeone inneedLetsomeonego ahead ofyou in lineComplimenta coworkerHelp acoworkerwithoutbeing askedSmilewhengreeting apatientEncouragea patientExplainwhat youare doingto a patientLeave akind noteforsomeoneWrite downinstructions forsomeone whoneeds helprememberingIntroduceyourselfbeforehelping apatientSharea snackor gumApologizesincerelyfor delaysOfferstickers topediatricpatientsHold thedoor fora patientEscort apatient whodoesn't knowwhere to goOffer tocarrysomethingfor someoneAsk "howcan I helpyoutoday?"Thank apatient fortheircopayComplimenta patientSay pleaseand thankyou to apatientTell a patient"Goodbye"when theyleaveGreet apatientwith "Goodmorning!"EncourageacoworkerDeescalatea negativesituationOffer a maskor tissue tosomeone inneedLetsomeonego ahead ofyou in lineComplimenta coworkerHelp acoworkerwithoutbeing askedSmilewhengreeting apatientEncouragea patientExplainwhat youare doingto a patientLeave akind noteforsomeoneWrite downinstructions forsomeone whoneeds helprememberingIntroduceyourselfbeforehelping apatientSharea snackor gumApologizesincerelyfor delaysOfferstickers topediatricpatientsHold thedoor fora patientEscort apatient whodoesn't knowwhere to goOffer tocarrysomethingfor someoneAsk "howcan I helpyoutoday?"Thank apatient fortheircopay

Politeness Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Compliment a patient
  2. Say please and thank you to a patient
  3. Tell a patient "Goodbye" when they leave
  4. Greet a patient with "Good morning!"
  5. Encourage a coworker
  6. Deescalate a negative situation
  7. Offer a mask or tissue to someone in need
  8. Let someone go ahead of you in line
  9. Compliment a coworker
  10. Help a coworker without being asked
  11. Smile when greeting a patient
  12. Encourage a patient
  13. Explain what you are doing to a patient
  14. Leave a kind note for someone
  15. Write down instructions for someone who needs help remembering
  16. Introduce yourself before helping a patient
  17. Share a snack or gum
  18. Apologize sincerely for delays
  19. Offer stickers to pediatric patients
  20. Hold the door for a patient
  21. Escort a patient who doesn't know where to go
  22. Offer to carry something for someone
  23. Ask "how can I help you today?"
  24. Thank a patient for their copay