Write downinstructions forsomeone whoneeds helprememberingLetsomeonego ahead ofyou in lineEncouragea patientThank apatient fortheircopayComplimenta patientSay pleaseand thankyou to apatientOffer tocarrysomethingfor someoneApologizesincerelyfor delaysSmilewhengreeting apatientLeave akind noteforsomeoneIntroduceyourselfbeforehelping apatientTell a patient"Goodbye"when theyleaveAsk "howcan I helpyoutoday?"Help acoworkerwithoutbeing askedOfferstickers topediatricpatientsSharea snackor gumEscort apatient whodoesn't knowwhere to goComplimenta coworkerEncourageacoworkerDeescalatea negativesituationOffer a maskor tissue tosomeone inneedGreet apatientwith "Goodmorning!"Explainwhat youare doingto a patientHold thedoor fora patientWrite downinstructions forsomeone whoneeds helprememberingLetsomeonego ahead ofyou in lineEncouragea patientThank apatient fortheircopayComplimenta patientSay pleaseand thankyou to apatientOffer tocarrysomethingfor someoneApologizesincerelyfor delaysSmilewhengreeting apatientLeave akind noteforsomeoneIntroduceyourselfbeforehelping apatientTell a patient"Goodbye"when theyleaveAsk "howcan I helpyoutoday?"Help acoworkerwithoutbeing askedOfferstickers topediatricpatientsSharea snackor gumEscort apatient whodoesn't knowwhere to goComplimenta coworkerEncourageacoworkerDeescalatea negativesituationOffer a maskor tissue tosomeone inneedGreet apatientwith "Goodmorning!"Explainwhat youare doingto a patientHold thedoor fora patient

Politeness Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Write down instructions for someone who needs help remembering
  2. Let someone go ahead of you in line
  3. Encourage a patient
  4. Thank a patient for their copay
  5. Compliment a patient
  6. Say please and thank you to a patient
  7. Offer to carry something for someone
  8. Apologize sincerely for delays
  9. Smile when greeting a patient
  10. Leave a kind note for someone
  11. Introduce yourself before helping a patient
  12. Tell a patient "Goodbye" when they leave
  13. Ask "how can I help you today?"
  14. Help a coworker without being asked
  15. Offer stickers to pediatric patients
  16. Share a snack or gum
  17. Escort a patient who doesn't know where to go
  18. Compliment a coworker
  19. Encourage a coworker
  20. Deescalate a negative situation
  21. Offer a mask or tissue to someone in need
  22. Greet a patient with "Good morning!"
  23. Explain what you are doing to a patient
  24. Hold the door for a patient