Say pleaseand thankyou to apatientLeave akind noteforsomeoneHelp acoworkerwithoutbeing askedEncourageacoworkerExplainwhat youare doingto a patientAsk "howcan I helpyoutoday?"Complimenta patientComplimenta coworkerApologizesincerelyfor delaysEncouragea patientDeescalatea negativesituationSmilewhengreeting apatientGreet apatientwith "Goodmorning!"Thank apatient fortheircopayWrite downinstructions forsomeone whoneeds helprememberingEscort apatient whodoesn't knowwhere to goOffer a maskor tissue tosomeone inneedOfferstickers topediatricpatientsSharea snackor gumTell a patient"Goodbye"when theyleaveHold thedoor fora patientIntroduceyourselfbeforehelping apatientLetsomeonego ahead ofyou in lineOffer tocarrysomethingfor someoneSay pleaseand thankyou to apatientLeave akind noteforsomeoneHelp acoworkerwithoutbeing askedEncourageacoworkerExplainwhat youare doingto a patientAsk "howcan I helpyoutoday?"Complimenta patientComplimenta coworkerApologizesincerelyfor delaysEncouragea patientDeescalatea negativesituationSmilewhengreeting apatientGreet apatientwith "Goodmorning!"Thank apatient fortheircopayWrite downinstructions forsomeone whoneeds helprememberingEscort apatient whodoesn't knowwhere to goOffer a maskor tissue tosomeone inneedOfferstickers topediatricpatientsSharea snackor gumTell a patient"Goodbye"when theyleaveHold thedoor fora patientIntroduceyourselfbeforehelping apatientLetsomeonego ahead ofyou in lineOffer tocarrysomethingfor someone

Politeness Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Say please and thank you to a patient
  2. Leave a kind note for someone
  3. Help a coworker without being asked
  4. Encourage a coworker
  5. Explain what you are doing to a patient
  6. Ask "how can I help you today?"
  7. Compliment a patient
  8. Compliment a coworker
  9. Apologize sincerely for delays
  10. Encourage a patient
  11. Deescalate a negative situation
  12. Smile when greeting a patient
  13. Greet a patient with "Good morning!"
  14. Thank a patient for their copay
  15. Write down instructions for someone who needs help remembering
  16. Escort a patient who doesn't know where to go
  17. Offer a mask or tissue to someone in need
  18. Offer stickers to pediatric patients
  19. Share a snack or gum
  20. Tell a patient "Goodbye" when they leave
  21. Hold the door for a patient
  22. Introduce yourself before helping a patient
  23. Let someone go ahead of you in line
  24. Offer to carry something for someone