Smilewhengreeting apatientThank apatient fortheircopayGreet apatientwith "Goodmorning!"Apologizesincerelyfor delaysComplimenta patientWrite downinstructions forsomeone whoneeds helprememberingOfferstickers topediatricpatientsIntroduceyourselfbeforehelping apatientLeave akind noteforsomeoneSharea snackor gumLetsomeonego ahead ofyou in lineTell a patient"Goodbye"when theyleaveOffer a maskor tissue tosomeone inneedEscort apatient whodoesn't knowwhere to goSay pleaseand thankyou to apatientAsk "howcan I helpyoutoday?"Explainwhat youare doingto a patientHold thedoor fora patientComplimenta coworkerEncouragea patientHelp acoworkerwithoutbeing askedEncourageacoworkerOffer tocarrysomethingfor someoneDeescalatea negativesituationSmilewhengreeting apatientThank apatient fortheircopayGreet apatientwith "Goodmorning!"Apologizesincerelyfor delaysComplimenta patientWrite downinstructions forsomeone whoneeds helprememberingOfferstickers topediatricpatientsIntroduceyourselfbeforehelping apatientLeave akind noteforsomeoneSharea snackor gumLetsomeonego ahead ofyou in lineTell a patient"Goodbye"when theyleaveOffer a maskor tissue tosomeone inneedEscort apatient whodoesn't knowwhere to goSay pleaseand thankyou to apatientAsk "howcan I helpyoutoday?"Explainwhat youare doingto a patientHold thedoor fora patientComplimenta coworkerEncouragea patientHelp acoworkerwithoutbeing askedEncourageacoworkerOffer tocarrysomethingfor someoneDeescalatea negativesituation

Politeness Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Smile when greeting a patient
  2. Thank a patient for their copay
  3. Greet a patient with "Good morning!"
  4. Apologize sincerely for delays
  5. Compliment a patient
  6. Write down instructions for someone who needs help remembering
  7. Offer stickers to pediatric patients
  8. Introduce yourself before helping a patient
  9. Leave a kind note for someone
  10. Share a snack or gum
  11. Let someone go ahead of you in line
  12. Tell a patient "Goodbye" when they leave
  13. Offer a mask or tissue to someone in need
  14. Escort a patient who doesn't know where to go
  15. Say please and thank you to a patient
  16. Ask "how can I help you today?"
  17. Explain what you are doing to a patient
  18. Hold the door for a patient
  19. Compliment a coworker
  20. Encourage a patient
  21. Help a coworker without being asked
  22. Encourage a coworker
  23. Offer to carry something for someone
  24. Deescalate a negative situation