Help acoworkerwithoutbeing askedComplimenta patientOffer a maskor tissue tosomeone inneedSmilewhengreeting apatientLeave akind noteforsomeoneWrite downinstructions forsomeone whoneeds helprememberingEncourageacoworkerIntroduceyourselfbeforehelping apatientHold thedoor fora patientThank apatient fortheircopaySay pleaseand thankyou to apatientDeescalatea negativesituationTell a patient"Goodbye"when theyleaveAsk "howcan I helpyoutoday?"Offerstickers topediatricpatientsComplimenta coworkerApologizesincerelyfor delaysGreet apatientwith "Goodmorning!"Explainwhat youare doingto a patientSharea snackor gumEncouragea patientOffer tocarrysomethingfor someoneEscort apatient whodoesn't knowwhere to goLetsomeonego ahead ofyou in lineHelp acoworkerwithoutbeing askedComplimenta patientOffer a maskor tissue tosomeone inneedSmilewhengreeting apatientLeave akind noteforsomeoneWrite downinstructions forsomeone whoneeds helprememberingEncourageacoworkerIntroduceyourselfbeforehelping apatientHold thedoor fora patientThank apatient fortheircopaySay pleaseand thankyou to apatientDeescalatea negativesituationTell a patient"Goodbye"when theyleaveAsk "howcan I helpyoutoday?"Offerstickers topediatricpatientsComplimenta coworkerApologizesincerelyfor delaysGreet apatientwith "Goodmorning!"Explainwhat youare doingto a patientSharea snackor gumEncouragea patientOffer tocarrysomethingfor someoneEscort apatient whodoesn't knowwhere to goLetsomeonego ahead ofyou in line

Politeness Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help a coworker without being asked
  2. Compliment a patient
  3. Offer a mask or tissue to someone in need
  4. Smile when greeting a patient
  5. Leave a kind note for someone
  6. Write down instructions for someone who needs help remembering
  7. Encourage a coworker
  8. Introduce yourself before helping a patient
  9. Hold the door for a patient
  10. Thank a patient for their copay
  11. Say please and thank you to a patient
  12. Deescalate a negative situation
  13. Tell a patient "Goodbye" when they leave
  14. Ask "how can I help you today?"
  15. Offer stickers to pediatric patients
  16. Compliment a coworker
  17. Apologize sincerely for delays
  18. Greet a patient with "Good morning!"
  19. Explain what you are doing to a patient
  20. Share a snack or gum
  21. Encourage a patient
  22. Offer to carry something for someone
  23. Escort a patient who doesn't know where to go
  24. Let someone go ahead of you in line