Thank apatient fortheircopayComplimenta coworkerIntroduceyourselfbeforehelping apatientOfferstickers topediatricpatientsDeescalatea negativesituationGreet apatientwith "Goodmorning!"Offer tocarrysomethingfor someoneComplimenta patientSmilewhengreeting apatientTell a patient"Goodbye"when theyleaveEncourageacoworkerOffer a maskor tissue tosomeone inneedSharea snackor gumLeave akind noteforsomeoneHold thedoor fora patientEscort apatient whodoesn't knowwhere to goLetsomeonego ahead ofyou in lineEncouragea patientApologizesincerelyfor delaysSay pleaseand thankyou to apatientWrite downinstructions forsomeone whoneeds helprememberingExplainwhat youare doingto a patientHelp acoworkerwithoutbeing askedAsk "howcan I helpyoutoday?"Thank apatient fortheircopayComplimenta coworkerIntroduceyourselfbeforehelping apatientOfferstickers topediatricpatientsDeescalatea negativesituationGreet apatientwith "Goodmorning!"Offer tocarrysomethingfor someoneComplimenta patientSmilewhengreeting apatientTell a patient"Goodbye"when theyleaveEncourageacoworkerOffer a maskor tissue tosomeone inneedSharea snackor gumLeave akind noteforsomeoneHold thedoor fora patientEscort apatient whodoesn't knowwhere to goLetsomeonego ahead ofyou in lineEncouragea patientApologizesincerelyfor delaysSay pleaseand thankyou to apatientWrite downinstructions forsomeone whoneeds helprememberingExplainwhat youare doingto a patientHelp acoworkerwithoutbeing askedAsk "howcan I helpyoutoday?"

Politeness Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank a patient for their copay
  2. Compliment a coworker
  3. Introduce yourself before helping a patient
  4. Offer stickers to pediatric patients
  5. Deescalate a negative situation
  6. Greet a patient with "Good morning!"
  7. Offer to carry something for someone
  8. Compliment a patient
  9. Smile when greeting a patient
  10. Tell a patient "Goodbye" when they leave
  11. Encourage a coworker
  12. Offer a mask or tissue to someone in need
  13. Share a snack or gum
  14. Leave a kind note for someone
  15. Hold the door for a patient
  16. Escort a patient who doesn't know where to go
  17. Let someone go ahead of you in line
  18. Encourage a patient
  19. Apologize sincerely for delays
  20. Say please and thank you to a patient
  21. Write down instructions for someone who needs help remembering
  22. Explain what you are doing to a patient
  23. Help a coworker without being asked
  24. Ask "how can I help you today?"