Safe Shelter ClientJimmy tells you hisDad died and youask him to tell youwhat happened indetailClient Shellystates, "I'm somad at her Icould kill her."You report thisto the PoliceRelease ofInformationBuildsTrustJinny isnodding offand you askher to signan ROISecureRecordKeepingYou have to runto your car realquick, you canleave the Clientfile at the frontdesk for a minuteTimmy tells youhe hits hisGrandma andasks you to notto tell anyoneand you agreeA Client is gettingconnected to aPCPOnly ClientsPhysical HealthInformation isdiscussedYou didn't havetime to finishyour work todayso you take ithome to finishYou tell Donnieif you see himin public youwill only say"Hi" if he says"Hi" firstKeeping Clientrecords in alocked cabinetbehind alocked doorJohnny tells youhe is going to killhimself byoverdosing on themedications hehas in his backpackLimitedDisclosureExceptions toConfidentialityYou have a friendthat works atAHOPE and youask them about anew client that iscoming in theeveningAsk aSupervisorClientConsentClientCenteredApproachA provider calls toask about Client'slocation, you tellthem the Clientslocation and alsotheir backstoryYou only need toknow if someoneexperienced traumato provide a service.You do not ask aClient to tell youabout their traumaexperienceYou are havingcoffee with a co-worker atStarbucks and aretalking aboutClient Susie'sgoalsDocumentEnvironmentalDisclosureSafe Shelter ClientJimmy tells you hisDad died and youask him to tell youwhat happened indetailClient Shellystates, "I'm somad at her Icould kill her."You report thisto the PoliceRelease ofInformationBuildsTrustJinny isnodding offand you askher to signan ROISecureRecordKeepingYou have to runto your car realquick, you canleave the Clientfile at the frontdesk for a minuteTimmy tells youhe hits hisGrandma andasks you to notto tell anyoneand you agreeA Client is gettingconnected to aPCPOnly ClientsPhysical HealthInformation isdiscussedYou didn't havetime to finishyour work todayso you take ithome to finishYou tell Donnieif you see himin public youwill only say"Hi" if he says"Hi" firstKeeping Clientrecords in alocked cabinetbehind alocked doorJohnny tells youhe is going to killhimself byoverdosing on themedications hehas in his backpackLimitedDisclosureExceptions toConfidentialityYou have a friendthat works atAHOPE and youask them about anew client that iscoming in theeveningAsk aSupervisorClientConsentClientCenteredApproachA provider calls toask about Client'slocation, you tellthem the Clientslocation and alsotheir backstoryYou only need toknow if someoneexperienced traumato provide a service.You do not ask aClient to tell youabout their traumaexperienceYou are havingcoffee with a co-worker atStarbucks and aretalking aboutClient Susie'sgoalsDocumentEnvironmentalDisclosure

Client Confidentiality Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Safe Shelter Client Jimmy tells you his Dad died and you ask him to tell you what happened in detail
  2. Client Shelly states, "I'm so mad at her I could kill her." You report this to the Police
  3. Release of Information
  4. Builds Trust
  5. Jinny is nodding off and you ask her to sign an ROI
  6. Secure Record Keeping
  7. You have to run to your car real quick, you can leave the Client file at the front desk for a minute
  8. Timmy tells you he hits his Grandma and asks you to not to tell anyone and you agree
  9. A Client is getting connected to a PCP Only Clients Physical Health Information is discussed
  10. You didn't have time to finish your work today so you take it home to finish
  11. You tell Donnie if you see him in public you will only say "Hi" if he says "Hi" first
  12. Keeping Client records in a locked cabinet behind a locked door
  13. Johnny tells you he is going to kill himself by overdosing on the medications he has in his back pack
  14. Limited Disclosure
  15. Exceptions to Confidentiality
  16. You have a friend that works at AHOPE and you ask them about a new client that is coming in the evening
  17. Ask a Supervisor
  18. Client Consent
  19. Client Centered Approach
  20. A provider calls to ask about Client's location, you tell them the Clients location and also their backstory
  21. You only need to know if someone experienced trauma to provide a service. You do not ask a Client to tell you about their trauma experience
  22. You are having coffee with a co-worker at Starbucks and are talking about Client Susie's goals
  23. Document
  24. Environmental Disclosure