BuildsTrustClientConsentClient Shellystates, "I'm somad at her Icould kill her."You report thisto the PoliceYou have a friendthat works atAHOPE and youask them about anew client that iscoming in theeveningSecureRecordKeepingYou have to runto your car realquick, you canleave the Clientfile at the frontdesk for a minuteA provider calls toask about Client'slocation, you tellthem the Clientslocation and alsotheir backstoryDocumentJohnny tells youhe is going to killhimself byoverdosing on themedications hehas in his backpackEnvironmentalDisclosureJinny isnodding offand you askher to signan ROILimitedDisclosureClientCenteredApproachYou tell Donnieif you see himin public youwill only say"Hi" if he says"Hi" firstSafe Shelter ClientJimmy tells you hisDad died and youask him to tell youwhat happened indetailRelease ofInformationTimmy tells youhe hits hisGrandma andasks you to notto tell anyoneand you agreeYou are havingcoffee with a co-worker atStarbucks and aretalking aboutClient Susie'sgoalsA Client is gettingconnected to aPCPOnly ClientsPhysical HealthInformation isdiscussedExceptions toConfidentialityAsk aSupervisorYou didn't havetime to finishyour work todayso you take ithome to finishKeeping Clientrecords in alocked cabinetbehind alocked doorYou only need toknow if someoneexperienced traumato provide a service.You do not ask aClient to tell youabout their traumaexperienceBuildsTrustClientConsentClient Shellystates, "I'm somad at her Icould kill her."You report thisto the PoliceYou have a friendthat works atAHOPE and youask them about anew client that iscoming in theeveningSecureRecordKeepingYou have to runto your car realquick, you canleave the Clientfile at the frontdesk for a minuteA provider calls toask about Client'slocation, you tellthem the Clientslocation and alsotheir backstoryDocumentJohnny tells youhe is going to killhimself byoverdosing on themedications hehas in his backpackEnvironmentalDisclosureJinny isnodding offand you askher to signan ROILimitedDisclosureClientCenteredApproachYou tell Donnieif you see himin public youwill only say"Hi" if he says"Hi" firstSafe Shelter ClientJimmy tells you hisDad died and youask him to tell youwhat happened indetailRelease ofInformationTimmy tells youhe hits hisGrandma andasks you to notto tell anyoneand you agreeYou are havingcoffee with a co-worker atStarbucks and aretalking aboutClient Susie'sgoalsA Client is gettingconnected to aPCPOnly ClientsPhysical HealthInformation isdiscussedExceptions toConfidentialityAsk aSupervisorYou didn't havetime to finishyour work todayso you take ithome to finishKeeping Clientrecords in alocked cabinetbehind alocked doorYou only need toknow if someoneexperienced traumato provide a service.You do not ask aClient to tell youabout their traumaexperience

Client Confidentiality Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Builds Trust
  2. Client Consent
  3. Client Shelly states, "I'm so mad at her I could kill her." You report this to the Police
  4. You have a friend that works at AHOPE and you ask them about a new client that is coming in the evening
  5. Secure Record Keeping
  6. You have to run to your car real quick, you can leave the Client file at the front desk for a minute
  7. A provider calls to ask about Client's location, you tell them the Clients location and also their backstory
  8. Document
  9. Johnny tells you he is going to kill himself by overdosing on the medications he has in his back pack
  10. Environmental Disclosure
  11. Jinny is nodding off and you ask her to sign an ROI
  12. Limited Disclosure
  13. Client Centered Approach
  14. You tell Donnie if you see him in public you will only say "Hi" if he says "Hi" first
  15. Safe Shelter Client Jimmy tells you his Dad died and you ask him to tell you what happened in detail
  16. Release of Information
  17. Timmy tells you he hits his Grandma and asks you to not to tell anyone and you agree
  18. You are having coffee with a co-worker at Starbucks and are talking about Client Susie's goals
  19. A Client is getting connected to a PCP Only Clients Physical Health Information is discussed
  20. Exceptions to Confidentiality
  21. Ask a Supervisor
  22. You didn't have time to finish your work today so you take it home to finish
  23. Keeping Client records in a locked cabinet behind a locked door
  24. You only need to know if someone experienced trauma to provide a service. You do not ask a Client to tell you about their trauma experience